I was next door at Outdoor Supply Hardware and saw this place. Being an owner of 2 Treks, a 520…read moreroad bike and an older street bike I decided to take a look. Well they no longer have any bikes I was familiar with anymore. I guess trending towards the masses. Electric bikes, commuter bikes, gravel etc. I think Trek still makes a hard core road bike I just didn't see one on the floor. Lets face it with a longer wheel base they aren't the best for around town. I thought there would be more accessories not that I was looking for anything in particular but just seemed a little anemic in that catagory. They did have a full blown shoe and pedal area though. Full on repair assembly area looked ready for anything. I talked to a sales dude and he was very knowledgable and a tech guy who totally knew his stuff. So, half way impressed when peeps in a position to know their shit actually do more than me. If I were in the market for another bike or get an older one whipped into shape I would definitely give these folks a hard look.

I just bought a new bicycle at Trek in Berkeley. The staff were incredibly friendly and top notch!…read moreFantastic customer service! I worked with Joe, the manager, who on all matters was exceptional! He's a bicycle guru! What I appreciated most was his kindness, patience, skill and speed as a mechanic and helping me to assess what bicycle was best for me. He did multiple adjustments of the seat and handlebars and allowed me to ride different bicycles until I found the right fit. He also helped me find and assemble lights for my front, rear and helmet and installed a great lock for the bike. I love my new bike and I'm very grateful for the experience I had with Joe and the rest of the staff at Trek. I highly recommend Trek bicycle in Berkeley!

This is a fun way to pass an hour--rowing a boat in Aquatic Park. It's easier than expected to get…read morethe boat moving, harder than expected to keep it moving. The boats are maintained (and possibly built) by young people at Waterside Workshops and basic but sturdy. The hour rental ($40 total with life vests included) was plenty enough to row from one end of the lagoon to the other and back, with a quick snack break. We are not skilled rowers, and it was fine. I would check the schedule ahead of time, especially during the off season. We went late in the afternoon and were the only ones on the water. Because of our inexperience, I was glad that we weren't sharing the water with any water skiers or a crew team. Just egrets, pelicans, and cormorants.

We had a truly excellent experience at waterside yesterday. We went to get our 11yo a bike for…read moretheir birthday. Tobe helped us out and he was so patient, knowledgeable, and good with kids. We ended up getting a used Novara model called the Tractor, and our kid decided to call their bike "Tobe the Tractor." Thanks so much for all the work you all do for the community, the inclusive and welcoming environment, and for the wonderful experience in picking a new bike! We will be back for future bikes, service, and open workshops!

I had been buying bike accessories from Blue Heron, plus experienced their ability to get me a new…read moretire installed on the spot. This happened 13 years ago. I finally decided to try them for servicing my Ebike, a Riese & Muller Roadster. Their shop is much more conveniently located than my regular shop and I can ride there, rather than loading the bike on a rack and driving there. What I'd been missing with my old shop was knowing who people were and getting in-person feedback on whatever needed to be fixed. They had expanded and the service, while still good, was getting very distant, in terms of knowing who actually worked on my bike. Blue Heron reminds me of what my old shop was like. The shop is small, crowded with new bikes and bikes being serviced. The people I dealt with were friendly and went over what they'd do on a basic tune-up. They replaced what I figured they'd replace, chain, brake pads, adjusted the derailleur, etc. What I didn't expect were all the little things. They found some missing screws, replaced those. They also adjusted the fenders for alignment and got rid of the stray rattles that the bike has had since I purchased it. They trued up the rear wheel too, which is pretty standard, but it made a difference. I also noticed they cured the problem with the derailleur moving the chain down from the biggest gear in the cassette when I would back the bike out of the garage. It now stays put. The bike has never felt this solid before. It now rides the way I had hoped it would from the beginning. I'll have to stop by later this week to thank Jordan and his mechanics for a job well-done. A good review is one thing, but I believe that the personal service I received deserves a personal reply. Five stars!

My lunch got dropped when I fell off because the seat was higher than when I dropped it off …read more I went to get on and fell face forward I went in to tell them , got blown off and requested to see the manage. He simply debated about my seat being fine , said sorry I don't know what to tell you attitude . Going to the Doctor , getting it documented if it's more serious than i think . I can barely walk and still have to walk home .I could have died for their carelessness

I highly recommend this shop to anyone looking for honest advice, quality repairs, or a new bike…read more I'll definitely be coming back for all my cycling needs. Thank you for the great service!

I've come here for several quick repairs and a few longer projects and I'm always happy with the…read moreresults. Staff is extremely knowledgeable and are usually able to help with a repair right away. Other shops often ask you to leave the bike and come back anywhere between one-seven days. The prices here are extremely fair for both the parts and labor. I'll be coming in with more projects in the future!

I went to Biketopia Community Workshop for the first time to do a thorough check and tuneup of a…read moregood bicycle. I was greeted, welcomed, and given the lay of the land of how this workshop works, by a bicycle volunteer. Biketopia is just what I need: Bike stands, coaching and the right tools. I paid for an annual membership - which is about what I could have spent at professional bicycle repair shop to accomplish what we got done and will do next time. I went to my car and brought in the Fuji endurance road bike, and was immediately to able to put it up on a free bike stand - so we could begin to see what was Up - and calling for attention. The volunteer - a veteran Berkeley cyclist - was friendly, observant and a very good coach: He observed and let me do - what I could do with relative ease - and he showed me how to do the Next Thing - right. He carefully checked the brakes, and showed me how to see exactly what was going on with the front brake . He knew how to do both the fine and gross adjustment of the brakes, and had the proper tools for each. And showed me how to adjust and fine tune the adjustment of my brakes, so I was able to do the work and have him check my adjustments. He heard and understood my report of some recent shifting issues and gear jumping. He checked and showed me how both derailleurs were shiifting and the simple adjustments we cojuld make. He offered to measure the wear of the chain. Since the chain was about 50% or 60% worn - I decided this would be a great time to replace it. The volunteer found exactly the right chain from their small inventory of new parts. He showed me how this chain's magic link worked, slighly different than the link on my current chain. Then how to install the new chain. He and i worked on the getting the derailleurs to shift just right. It took some skill I did not have - but soon I learned. Then he showed me how to check my rims for true - and how to adjust them - using their simple wheel truing apparatus and a spoke wrench and the right technique. I took good enough wheels and made them truer and better. We put the wheels back in and did a final adjustment on the brakes and derailleurs. Ready to ride for 50 mile runs - up and down the Berkeley hils - safely and smoothly. Next time I will work on improving the dish of my front wheel. This is a great place, if you want to learn how to take care of your bicycyle in a tightly packed community workshop.

This place is honestly amazing. I gave my friend a bike for burning man but wasn't sure if it was…read moreup to par. I saw this place and decided to check it out with her before she left. Turns out it's a community bike shop where people can bring their bikes to get repaired and even learn how to do it! We learned so much about bikes that we didn't know before. I can actually repair a bike now myself if needed. Everyone was so nice and willing to help. They have so much supplies, everything we needed was taken care of. Despite our labor taking over a hour and multiple things being fixed, we were only charged about $25. Well worth the price and quality. I appreciate this place so much and will definitely be back.

Went to Emeryville ca today to get a teeth cleaning I had my ebike with me i live in Richmond área…read moredecided to take San Pablo all the way down eventually after making a few stops I came across an ebike shop wow immediately I fell in love with it this will be my e-bike specialist spot just wanted to shout out scott I came with an loose battery hub that for me a person with with very little knowledge of e-bikes would ove never figured it out and with very low cost I almost considered it free to be honest I hope this shop stays open for ever

Scott's a super cool guy. He let my girlfriend and I test ride a couple e-bikes. Definitely will…read morecome back to get my bikes serviced in the future.

I had a great experience with Stay True repairing my road bike's disc brakes. Stay True got my…read morerepair done in about a day (fast), did a good job, and didn't upsell me. I thought the service pricing was very affordable.

Nick and his team have solved 2 separate issues with the rear brake on my e-bike in the past 6…read moremonths, both of which took some detective work, and at minimal cost, for which I'm grateful. That they agreed to even look at my bike, when other bike shops in Berkeley would not because it was not a bike brand that they sold, made me more grateful. Kudos to Stay True! Keep up the good work.

Dave and his crew are amazing…read more I brought my newly painted, steel vintage Atala frame and a box of parts. We talked colors and how I like to ride (commuting, cruising the city) to determine which parts we'd keep and which they'd replace. The bottom bracket cup was lodged in pretty tight. Several bike shops were unable to remove it, but Dave and one of his bike specialists had the tools and the knowledge to remove the Italian parts. They even realigned the back triangle without messing up the fresh paint job. Dave built the wheels with white rims and purple hubs. They replaced the bent bottom bracket and gave me a Rivendell inspired chain guard. Quality work on an 50 year old bike frame. Towne Cycles put Moonlight Legend back on the road where she belongs.

I came in for a custom bike consultation and david took the time to listen to my wishlist of…read morefeatures in a new bike. There weren't any frames that fit me in the shop, so he opened up facebook marketplace and we scrolled on there together until we found a frame that made sense + a color I liked. He went and picked that bike up and completed the rest of the build within about a week! Really appreciate the conversations had, the patience, and the community. They've also got local shows in their backyard Nextdoor one a month. Such a dope space and I've been recommending this shop to everyone :) took this new bike for a 10mi ride and everything's smoooth. thanks so much david and towne cycles friends!!