I had a flat tire on my way to work. I pushed my bike a mile and a half to the Cyclery with…read moreexpectations to wait an hour until they opened. They arrived early and saw me waiting. The owner allowed me to come inside and repaired my bike before store hours. Exceptional customer service!!!!

just bought myself a sweet ass stranger spitfire BMX bike here, bro. You need to go here if you…read morewanna get something cool and go to a sweet ass bike shop that's clean and has a proprietor that knows what's up and oh my God I walked into it the first time and the smell of just clean rubber tires hit me and it smelled like a real BMX bike shop or just a real bike shop. I loved it. Oh my God can the proprietor was so awesome and his helpers like Rodrigo and shit were awesome dude hook me up he'll do the same for you. I'm sure you will not regret making the trip out to L to Brontë. It's not that far away like from Berkeley and stuff which is where I'm at man love this place. Bought some pads here too. They were sweet. I can't go on enough about this stuff they just treated me right the prices were right. Do yourself a favor and come down here if you need yourself a bike or anybody in your family needs a bike even your kids come the fuck down here get your ass a fucking bikethis place rules. I'll be coming here many many more times.

A real local bike shop w good prices and helpful, knowledgeable service ! Have taken 2 different…read morebikes here and had great results.

Amazing serve! Very helpful and knowledgeable. The shop have pretty much everything you need and…read moreif they don't have in stock they can order for you.

I am shipping a bike to #1 son in ohio. I was struggling to get the pedal off one side. I follow…read moreRCR on IG and wanted to pay them a visit figuring they would have the correct tool. Parked the whip right in front (parking Car-ma:-). The place is a buzz of activity. This local business is very tied and involved in the local community. Discounts for locals! It took a whole 30 seconds for the gent who helped me to find the right tool. The brother helping me explained the pedals were threaded opposite of normal. Which was very helpful once I got home and got busy. Making sure I wasn't tightening the darn thang it came if in 20 seconds.. darn it! I spent 45 minutes trying to get that sucka off prior! I was also hoping to get a rich City tee, but regretfully they were sold out. More coming in next week he said. Cool! I'll have a good excuse to peddle on over next week to get one!! Friendly fast expertise... great shop for all your biking needs! Support Black Business is easy when they do such a good job!

Have been aware of this place for years . And love the story of how it started . I was in process…read moreof doing a fundraising ride and had problems with my chain. I called and they said bring it in , I brought it in and they fixed it quickly and I was able to complete my ride with no problems. So thankful they were there and assisted me so quickly to finish this important ride supporting people with Multiple Sclerosis. I appreciate there quick attention and support. Recommend a visit for bike needs .

I've been with them for over 3 years now, and the entire crew (Carey, Matt, Dave) continued to…read moreimpress me with what they do and how they do it! I take all of my family's bikes to them for service. Most recently I bought a used road bike, and they've basically turned it into a fantastic, fast and smooth riding machine by replacing bearings, installed tubeless tires, adjusted brakes, replaced the handlebars to my specs... all so that I can ride like a bat out of hell! Thank you guys for all that work!

These guys are great! I used to do business with a big name brand in the area but switched to First…read moreMile a couple years ago and never looked back. I take my Santa Cruz and Specialized bikes there for service. I trust their mechanics more they have better customer service, AND their prices are competitive. They are a small business adding a ton of value for the community with not just the shop but all kinds of cool events. Support them!

Absolutely amazing I just took my dirtbike to replace tire…read more The man and his wife were so friendly and kind did a great job. They also clean my bike, tighten up my brakes and most reasonable price in the whole area. I highly recommend it

I need someone to fix my scooters rear flat tires! Text me at: 510-696-2577 or email me at:…read moreszatkowskigary9@gmail.com. Thanks! Gary

I stumbled upon Pro J's Cycles after my girlfriend got into a minor motorcycle accident and decided…read moreto take a chance with them. I was greeted by Liz at the front counter who was not only very kind, patient and accommodating, but also very direct. I respect a shop that is no BS. In addition to this, their prices are somehow pretty decent compared to other shops in the area. I was skeptical (how can this shop be so good?!). Jose installed a new tire in under 15 minutes for a wheel that I brought to them. When my girlfriend's motorcycle would not shift into neutral the day before I was meeting with a new buyer - Jose and Liz saved my butt. They were direct, gave a rough quote and a timeline so my expectations were met and I was not left guessing when the job would be completed. Turned out the transmission needed a new shifter fork due to the accident. In no time, this was sorted out. They gave the motorcycle an oil change and minor alignment. They were even kind enough to help us with the paperwork for the sale of the motorcycle. Everyone left happy with no surprises. If you want top notch customer service, decent pricing for the bay area and quality work - go to Pro J's. If you are willing to settle for less, pay more in the long run and probably wait a lot longer than I did - go somewhere else. Thank you, Jose and Liz!

Jose and Liz were absolutely wonderful to work with! They made the whole process super easy and had…read moreamazing communication. I knew that my bike was in good hands and when i got it back, it was a completely different machine! Jose worked his magic and performed every service that i requested! Jose and his wife liz love their work and it reflects on their business practice. If you need work done to your bike, bring it here! Great people, great prices and fantastic service!

Jason at New Wheel Bikes in Marin sets the bar for customer service. Their shop is all about demo…read morebikes and helping you find the right one, not selling you something, and it shows. Jason took the time to walk me through my options over the phone, really understand my needs, and made sure all my questions were answered. He genuinely encouraged me to come in and try bikes before buying anywhere. You can tell he cares about getting it right. Thanks for all you do Jason ~

I always find the service at the New Wheel to be a very pleasant experience. Everyone is very…read moreknowledgeable and professional - and I always know the work they do is top notch. I really rely on their expertise and advice on what my bike. needs and don't feel like they are taking advantage of an old woman who loves her bike! For those of you who have never tried it, I HIGHLY recommend getting an ebike to explore the many beautiful spots in Marin County. And now with the addition of bike trails thanks to the SMART train, we have even MORE places to enjoy on our bikes.

These guys are so awesome. They really know their stuff…read more I've heard that they know how to build wheels from scratch, which is a lost art. I went in there for a very obscure part and they managed to find it with like three minutes until closing time. It was this washer that is part of my front fork assembly, one of those washers that keeps the wheel from falling out even if the skewer comes undone. Anyway, they had it, they gave it to me for free, and it just made me realize that places like this are amazing and rare and we should definitely support them. So I do! And so should you. Next time I'll buy something that cost more than $0... (I did throw some money into the tip jar)

Went to get some training wheels adjusted. Lost cause on that, not with anything with the shop we…read morejust talked it over and realized it was just how they were and try something else. But with that, gained a new cycle shop. Service was nice, nice conversation. Bought some items that I needed anyway and wanted to show my appreciation for the advice regardless of the training wheels. Definitely try this shop out. Had some nice bikes in there too

Effortless rental! Outstanding! Mark was awesome and took care of everything!…read more Beautiful ride!

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

I wanted to share some feedback regarding the Pedego Bike Shop in Livermore based on my recent…read moreexperiences. While the shop appears to excel in its core rental business--reflected in consistently positive customer reviews and a strong reputation for providing a smooth, enjoyable rental experience--the same level of performance does not seem to carry over to its sales and customer communication practices. In particular, the sales process felt less organized and attentive than expected. Communication around product availability, follow-up, and overall customer engagement could be improved to better match the high standard set by the rental side of the business. Clearer, more proactive communication and a more structured approach to sales would likely enhance customer confidence and satisfaction. Given the success of the rental operation, there is a strong foundation to build upon. I would suggest that by aligning the sales activity that has been primarily driven by the 2025/26 AVA rebate program to closely match what has been demonstrated in rentals would significantly strengthen the overall customer experience. In addition it appears based on investigation additional costs to consumers ( shipping and to some users higher assembly costs) were added when submitting a sales request via the AVA program. Based on these experiences I would not recommend using Pedego for the reminder of the 2026 AVA program.. I hope this constructive feedback is helpful and contributes to continued improvement.