I think Ace has a very clear opportunity as a company to reinvent themselves. They have done a good…read morejob with carrying quality products and having a really good staff that is ready and willing to help you out. However, how do you get consumers to come to Ace for something other than grills and replacement keys. If you continue to expand on your brand, listen to the consumer, and connect them with products they REALLY want, that is going to be what sets you apart from the competition. For this particular Ace, it is super convenient for me, they carry the products I want/need, and the staff is always extremely helpful. I will definitely be back.

tried to return an ACE branded product today that I purchased at this store. It was over 30 days,…read moreso the cashier(who was nice), had a manager come over. He didn't even look at me or the product. Just told her not refund. As I was walking out he gave me a look that wasn't pleasant. I always shop here as opposed to the big box stores to support individually owned business. My return was small, but none of my future purchases will be at this ACE store. I'll either go to a different ACE or to HomeDepot/Lowes. Very Disappointing!

McGuckins has everything. Who eats this stuff??? Swedish Salty Licorice!…read moreGlad to know there are more than nuts and bolts in this store, I find unusual things every day. And the service is stellar! Always. And good free parking!

This was my second visit, this time to return a few items. At checkout, I joked with Nathan that…read moreI'd probably end up spending twice my refund--and sure enough, I did. I headed straight for the tool section, where Jude helped me track down the exact drill bits I needed. Both Jude and Nathan were excellent--helpful, patient, and friendly. The product selection is solid, but what really stood out is the level of customer service. It's rare these days to find retail staff who go above and beyond, and these two certainly did (even humoring me as I reminisced about my own time working in retail). As a funny side note, I even got the chance to chase after a customer and his dog after he accidentally left a dog bone behind at the counter. Unfortunately, I wasn't fast enough to return it--maybe he'll return for his purchase! All in all, great selection, great service, and a team that makes shopping here a genuinely positive experience.

I stopped in to pick up stuff to start the moving process, just basics, but the customer service…read morewas great! I had hardened stuff on a wooden floor and the guy helping me out directed me towards a better scraper and it worked wonderfully without scratching things up. I didn't catch him name but younger guy with longer hair, thank you!

It has been said that good things come to those who wait...But that saying is stupid, and clearly…read moreneeds to be modified, to say "Good things come to those who visit Ace Hardware on 9th".. I haven't felt this at-home since Thanksgiving '98 when Grandpa and I road a tandem bicycle to Olive Garden and filled our bellies to the brim with bottomless salad and breadsticks! (He's passed away now - gluten allergy) When walking into the store, you may shed a tear, because at this Ace hardware, you're family. The kind staff and I always hold hands as I browse about the store...and NO it's NOT because they're concerned for my safety!! Stop being silly, ya silly goose...Maybe a wrench, maybe some rock salt, heck maybe even just a random bottle of hot sauce...the options are endless! They have everything, at very reasonable city prices. Once I've satisfied my nearly insatiable craving for browsing the aisles of doorknobs and extension chord, I check out, exchanging a knowing smirk with the cashier...and on my way home I KNOW I'll sleep better tonight..:because "Like a good neighbor, Ace Hardware is there"!

This is BY FAR my favorite Ace Hardware. You can get a screen made for your house, fill your…read morepropane grill tanks, get your yard fertilizer and all sorts of things at this place. I have spent many of my lunch hours here for things I need at home. I am pretty sure one of them told me it's the biggest one in the state and the US. It has PLENTY of things that's for sure. I so do appreciate all the services they provide quickly and efficiently.

Tristin helped us with picking out a new EGO snowblower and EGO mower. He is extremely…read moreknowledgeable and personable. He is a big asset to Ace Hardware and we could not have asked for better assistance! A+++

I always prefer visiting Ace over the other options such as Lowe's or Home Depot…read more It definitely feels more local and the service is top notch! This Ace was no different. It had great service, and I was welcomed and helped find the right paint for my at home project!

When you find a snake in your house (yep!), it was off to Ace I went to find a replacement door…read moresweep and insulation for my front door to keep any more little garter snakes from living rent free in my home. When I was trying to make my selection of door sweeps, an employee was in the aisle and asked if I needed any help. I shared my harrowing tale, and he let me know that they did have some snake repellant in an aisle by the register that worked pretty well. I picked up a small container of "Snake-a-Way" with my other items and was ready to arm myself against future snakes. Ace Hardware gave me coupons for future trips and prices were comparable with other local hardware stores.

Moving sucks. In addition to your belongings and life being in upheaval, you also need to find new…read morespecialists for all the things. My aesthetician in Florida was nothing short of a magician, so I was apprehensive in being able to find someone here who could do all the things. I absolutely found that with Elle at Hardware Beauty! First, she's easy to book with and close to my home, that's important! Her suite looks and feels amazing and is comfortable. Second, it's clear I was in the hands of a professional from the start. We discussed previous treatments, current product usage, and skin goals. She explained her plan of care and then we got down to business. The treatment was nothing short of spectacular. Not only did I have to keep checking myself in the car mirror after we were finished because I looked, WOW, but I was so much more relaxed thanks to her meditation audio and crystal work. I'm so thankful I found Elle and can't wait for the progress we'll make at future visits!

This Ace Hardware is a great store to have in our area. It's well stocked with a surprising…read morevariety of products for both home repairs, household goods, and live plants during growing season. The staff seems quite knowledgeable too. There is a also a Post Office annex in the back of the store which is very convenient and has friendly employees. I have used their tool sharpening service as well to get my hedge clippers sharpened, which took 3-4 days. Sometimes the parking lot in this strip mall is a little crowded on Saturday mornings, but I have always been able to find a spot to park. Trader Joe's is in the same shopping center which adds to its convenience.

Stopped at Ace Hardware after picking up my auntie. I needed to have a few of keys copied…read more Unfortunately, I was only able to have two of the three keys copied. The clerk referred me to Lock and Safe in Englewood. The clerk explained that they had not received training for car keys. Service We walked to the register just as you enter the store. The cashier was with a customer. My aunt and I waited patiently to ask a question. I wanted to know where to go and get the keys made in the store. My aunt is 92 and I did not want to walk around looking for where the keys are made in the store. Anyway, we waited and waited. Never did the cashier acknowledged us or seem concerned that we were waiting. Once she concluded helping her customer she said how can I help you. She was nice and directed us to the back of the store. My complaint, she could have acknowledged us with, I will be with you in a moment. Do you have a quick question? But I have a feeling I am too old fashioned! But I feel elderly people (me included) are invisible or the individual is not a multitasker, and I understand. Key clerk Very nice and upfront. Made a referral by pointing me to the locksmith sign on the wall and sent us on our way. 3 stars since service overall was mediocre.

My go-to for do-it-yourself needs. They've got it all, just on a smaller scale. What I like most…read moreabout it is the personalized service. I see the same faces week after week and that's comforting, especially when you have a question. Lines can get long but it's moves quickly. Weekend parking can be a drag so patience or the ability to walk a greater distance is ideal. Be sure to join the rewards program. It's free and offers good incentives if you're the type to spend a chunk of your change on tools and such. Do it yourself...

The staff are very helpful however watch out because prices here can be more than double compared…read moreto other retailers. I went to buy a degreaser that was eight dollars at the national competitors and here it was $18 for the same size. Ripoff doesn't describe this experience.

Support your local businesses! This place is great. They have everything. It's affordable. They're…read morealways nice. Don't go to Ace they smell bad.

We usually go a little further east on the Fax past Quebec for hardware service and materials…read more However, I had a lackluster experience on Saturday. I ask questions when I need help. K did not "Ace" the customer service vibe by a long shot. Not a good feel to be corrected impatiently. I needed help, after all. It appears others don't like their service at this True Value and I'd heard this since my first hardware trip in Denver about 14 years ago. I thought not long ago that the ownership had changed. After the previous day's experience, I was willing to try them out, regardless. Having a bike shop upstairs that I needed to visit was icing on the cake. It may be shouting into the void, but I want to share that True Value hooked me up with parts, advice/instructions, in a prompt encounter that made me feel heard and valued. This'll be my first hardware stop on the Krameria to Yosemite section of Colfax from now on. Thank you. 4.5 stars.

Cherry Creek Ace has become our go-to store for just about everythin - gardening supplies, propane…read morerefills, flowers, plants, and all the random home projects that pop up. We actually found them by accident last Christmas when we needed an emergency Christmas tree stand, and we've been coming back ever since. What keeps us coming back is the experience. It's not just that someone asks if you need help when you walk in. Throughout the entire time you're in the store, multiple team members check in to make sure you have what you need. You never feel like you're interrupting someone or that you're on your own. It's a level of service that's become incredibly rare. One visit really stood out. We brought in some hardware from a project because we weren't sure what screws we needed. Instead of sending us to an aisle and wishing us luck, a team member took the time to match the exact size and type we needed. We were able to head home and finish the project that same day. The best way I can describe this place is that it feels like shopping in a different era - in the best possible way. Everyone genuinely seems to care that you have a great experience and leave with the right solution. That's not something you find very often anymore. We're lucky to have them in the neighborhood.

More than not good. Have tried repeatedly to shop there, same basic experience…read more First, large employee turnover. Obviously a journeyman position until the person finds something better with more pay. Never the same person when I come in. Now, on to products and service. Came in today for a spark plug check. First thing was to check the gap, go back, start the machine. I suspected the plug was bad, but started with this. Well guess what, they sell spark plugs, but don't have a gap tool! I commented to the person every machine is different, it does not come off the assembly line correct with this. She just looked at me like I was more than crazy. Did not even offer to help me find a replacement plug. Popcorn hour for the staff? I went to the auto parts store, simple gap tool for reasonable price. If I need building or hardware, I just go to Lowes or HomeDepot. The problem is they cannot connect the dots on a project. Part of that is they don't keep good staff, and that is what I come here for, advice and direction. And, they are frequently out of needed items. Correction - what I used to come here for...