Established in 1977 by Alan Ikawa and wife Irene, Big Island Candies began operations with just a chocolate melter and shrink wrap machine in a small warehouse in Hilo's industrial district. Alan and Irene grew up in Hilo, with Alan working with a Swiss pastry chef, which inspired them to start making candies such as mac nut chocolates.
The business moved to a bigger store in 1989, and in the late 1990's, its first mail order catalog was launched, and the opening of its current flagship store/factory where visitors can watch the making of candies. In 2013, it opened its 1st permanent store outside of the Big Island, at the Ala Moana Shopping Center in Honolulu.
Big Island Candies often introduces new flavors and items which now totals 80+ products. With its signature milk chocolate diagonally dipped mac nut shortbread cookies, it also offers varies varieties of their mac nut shortbread, choc covered mac nut brownies, pineapple manju, cookies, biscotti, toffee, coffee, mac nuts, dipped ika, choc mints, tote bags, frozen apple pies (only at the Hilo location), and more. All products are made with the finest quality of ingredients, e.g., real butter and 100& Kona coffee, and high-grade chocolate.
The concept behind Big Island Candies is the practice of "omiyage", which means "gift giving" in Japanese, and is ingrained in the culture in HI. The products are made with high quality ingredients, and its packaging is elegantly designed in sophisticated printed boxes by 4 in-house designers. There are limited editions of packaging designs that change seasonally, e.g., Golden Dragon boxes for the Chinese Lunar New Year. Products have a 6-to-8-week shelf life and should be consumed within 2 weeks of purchase, as no preservatives are used.
I have given shortbread and chocolates as omiyage to friends on the Mainland and Japan, and all have commented on how delicious the items are, loved its high quality, and captivated by the exquisite package designs. They often tell me how they have to "ration" their eating of them to one a day so that they last longer! These products are surely excellent gifts for those who do not live here, as well as for locals, who never tire of the delicious cookies and candies.
Big Island Candies also collaborates with other businesses, such as Eden in Love, in using their designs in offering cute canvas tote bags. It has also collaborated with local fashion designer Sig Zane, who incorporates authentic Hawaiian plant imagery in the Big Island Candies packaging.
Staff is very friendly and accommodating. They are knowledgeable about the products and can easily offer suggestions if you're not sure what you want. Once I received a box of chocolates from a friend that was mailed to me, and the carrier had left it by the front door in the hot sun. Yes, it melted, and Big Island Candies happily replaced it with a new box, even if it was not their fault. They surely guarantee their products to be of a high standard.
The store is clean, bright, and well designed with merchandise excellently and professionally displayed that is appealing to the eye. Even if you don't plan on buying anything, it is a pleasant experience just to browse through their displays.
Don't forget to use their Mahalo punch card for your purchases. With a fully punched card, you get $5 off your purchase.
Hours of operation are daily from 10a to 8p. They're located near the center stage on the ground level of the shopping center. Free parking available for shopping center customers.
With the special attention given to all the products of Big Island Candies that result in a high quality and an excellence in their taste, I continue to give their products as gifts, knowing that the recipients will be thrilled to receive them! Support local! read more