Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Great attitude, quick service, honest. . .and had a cute little helper by his side. Thanks for…read moredriving out to The Villages today!

My Van needed to be towed. I called, he was prompt and very professional. I was expecting to be…read morewaiting a while. 15-20 minutes later he showed up

Called for a tow,within 15 minutes he showed up,That is amazingly fast…read more Rates were very reasonable, very satisfied with there service

They were timely in getting back to me with an estimate and their estimate was reasonable.read more

Service readily available - quick and efficient. Thank you for your help! Would hire again.read more

After leaving the gym, I went to turn on my car and the battery had died. Thankfully, I have AAA…read moreand gave them a call. They were able to get me connected with Gainesville Towing Service to service me. Thankfully with AAA it does give a bit of a discount for a new battery and received a good quote. The company quoted me a wait time of 20 minutes or so as it was 5pm traffic time. The driver was in communication with me as it took longer than 20 minutes. About 40 minutes later, my driver arrived and apologized for the wait and did explain he was on the driver available and was coming from the opposite side of town. He did his diagnostic test and confirmed my battery was pretty much on its way out. The service in total took about 15 minutes and was seamless. I do appreciate his professionalism in spite of AAA's miscommunication via text service about the wait time.

Vama Vann was an awesome driver and very knowledgeable on how to get my vehicle out of a tight…read moreparking space when it would not crank while sitting at Best Buy in Gainesville. GTS has an awesome dude working for them and did a great job! Thanks, Vann for all your help!

Saved my a$$ !! My phone call was answered, other company's had me on their voicemail asking for a…read morecall back while I was sitting on the side of the road mid day in the Flordia heat. I got a tow to their local repair shop and I was back on the road within a few hours. Very nice customer service and prompt response time. Would recommend their service.

From the owner: Ocala Towing & Roadside Service is here to help drivers across the Marion County area. When you…read morefind yourself in need of reliable towing service or emergency roadside assistance, we're the team to call. Contact us today to get the dependable light and medium-duty wrecker service you need during your emergency.

We hit a huge pothole in the middle of the highway on Epcot Center Drive, causing our tire to…read moreexplode. We had a full vehicle of people on the side of a busy highway. We filed a AAA claim to get assistance and also called the police. Within minutes, Nate F. called us to first see if we were okay and confirm our location. We]called the police due to our location on the highway being extremely unsafe and no space to change the tire. The officer arrived and then left us! We couldn't believe he wasn't going to keep his lights on to not only protect us from getting hit by oncoming traffic but also prevent other drivers from hitting the same pothole. Within minutes, Nate arrived, immediately had his flashing lights on, and started diverting traffic to keep everyone in the safest position possible, given the situation. He then changed our tire and helped us get merged back onto the highway safely. He was our HERO of the day! MOE, Nate deserves a HUGE bonus or raise! He was amazing!!

Scott was great towing my SUV. He was very knowledgeable with the mechanics in the area as well…read more Highly recommended!!

Good Service - I had a tire blow out on I75 - called Mark's and they arrived within 1 hour from the…read morecall. Many of the other towing companies on Yelp in the Ocala are no longer in business. I would use Mark's again.

This company is absolute trash. I placed a request for roadside assistance for a blowout on my RV…read morethrough my emergency roadside service for a tow/replace. They answered saying they'd be there ETA 10:34am EST. They didn't show. I called multiple times. And kept getting told should be 30 min.... 45 min passed still nothing. This same event kept repeating itself until I called and they said, "oh you have a spare? Well we can swap." I said sure ok, I've been stuck here since 10:50pm the night before now past the 12 hours of being stuck on i-75. After another hour or so a driver finally shows up, he called and talked to someone about it and said, "oh the owner will come out and personally handle this with the heavy truck, just in case. Should be about 30 minutes as it's a big truck and slow." Ok.. 35 minutes passed and no show... I called, the dispatcher couldn't reach the driver and said she would try to follow up.. NOTHING. Another 20 minutes passed. I called my insurance again, they called and were told it would be 30 more minutes he was on a call... 45 minutes passed, STILL NOTHING... After another hour of waiting (now it's 3:45pm EST) with still not help or communication. I call Marks Towing again.. this time they said, well because of the blowout we can't tow.. so you need to call your insurance and get someone else" What the f.............. From 10:34 am until 3:45pm I've been stuck out here on i-75 in 90 degree heat waiting and being strung along for a job they knew they couldn't handle or want to do.. wanted my day.. DO NOT USE THIS SERVICE.. or you may never get anywhere you need to be. They kept me from my 6 month old daughter and wife all day waiting for them 1.5 hours from my home stranded with zero cares.. This event happened Saturday 5/24/25.