Rusty was knowledgable and pleasant. He finished the job in a lot less time than he originally…read morepredicted. Noticed that one of my two house batteries was not connected. Re connected and my lights became much brighter. Excellent value.

If you ever need RV help, call these people. Stephen & Brenda are great. I had a problem with my…read moregas stove. They came out on time and told me what the problem could be. They ordered the part. They came back out and fixed the problem. I will definitely be calling them if we have any other problems.

The best fully recommend Rob's a great guy Came over to…read moreSantos state park fix my water pump works perfect very happy

New camper owners Mr. RV gave us a lesson on operation of our camper. Recommend highly.read more

I had a pipe bust between the shower and outer wall of my Living Quarters horse trailer…read more I called and spoke to Leon and he first told me if I did not hear back from him in an hour, he would come tomorrow. Leon text me about an hour later and asked if 10:00 the next morning would be okay. I replied yes. At a little after 10:00 that next morning, I received a text advising that Leon was running behind and would be a little late. At 12:00 I still had not seen or heard from Leon so I text back for an update. About a hour later I received a reply saying he was tied up and it would be after 2:00 but I was next on the list. "Leon the liar" never called, text, or showed up. Don't waist your time with this guy. We then called NextLevel RV and they came out that day and fixed our problem.

Leon did come out to diagnose and replace the AC unit on our RV. We paid him the service call fee…read moreas he expected and he was supposed to come back to finish the job in 2 days. I called to verify he was still coming and he did not even recall this, but after I jogged his memory he then stated I'm a man of my word and I'll be there He did n't show, so I called again, again he stated he would be there the next day, I called and verified , he stated he would be there, and again he didn't show. Now he is not answering my calls, he also left the plastic cover on the roof unit. this could have caused irreparable damage. The unit could have overheated, or worse caught fire. Twice Leon blew us off by not calling back or showing up when he said he would and I finally had to have another repairman come and finish his shoddy work and remove the fire hazard on my roof. Would not recommend him for RV repairs, and if there was a negative star I would have given it to him.

Bruce saves the day again! We are planning a long trip and needed to make sure the braking system…read moreand bearings where up to snuff. He was able to re-pack the bearings and check our pads and drums right in the comfort of our own property. No dropping the trailer off and waiting for who knows how long to get it back. Bruce had the job done in about an hour. He also gave us an evaluation of our tires and now we are all set to safely make our trip.

Highly recommend. Fast response and courteous. They were able to answer all my questions and…read morediagnose the issue. I will definitely use them in the future.

I attempted to finance an RV through Campers Inn RV of Ocala and was declined. Later, while…read moreactively trying to correct inaccuracies on my credit reports and gather documentation for a legal matter, I reached back out simply requesting my denial paperwork and any records related to my application. Instead of providing my own paperwork, they refused to send any actual documentation and only gave me a list of bank names, addresses, and phone numbers that I never asked for. That does nothing to help me obtain the records tied to my own credit application. Consumers should not have to fight to access documentation connected to their own financing attempt. If records exist, they should be provided in a reasonable manner--especially when requested for legitimate credit correction and legal purposes. Very disappointing experience and poor customer service after the sale process was already over.

Sales staff is very friendly and knowledgeable about campers. Will is the manager and he was very…read morehelpful as well.. please take the time to give the guys some of your business. They held up every end of their deals...

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

0 Brakes locked?/$4000 to repair?…read moreRV was riding rough. We knew we needed tires but wasn't sure about anything else it might need. Took to PatRicks for an estimate/diagnosis. Drove 45 minutes to them. They said our front brake was locked up. ??No hot smell, no pulling. Said we needed brakes done and it would cost around $4000 . ??? What the heck! $4000 FOR BRAKES??? Charged us $150 for their 'diagnosis'. Drove back 45 miles, used a thermal gun to check temps on wheels...NORMAL. Took RV to a different garage. Brakes NOT locked up. 65% good brakes on front, 70% on rear. Got new tires all around, drives great. Less than a thousand dollars for all new 10ply tires, ZERO BRAKE WORK. SO....PATRICK'S IS A LYING SHYSTER GARAGE. Our opinion. You can form your own.

I have used this business on 3-4 occasions and 2 of those times I've had to take my rv back because…read morewhat I'd paid for had not been repaired. 1. I purchased 6 new tires for my RV and told them to repair left rear air bag. When I got home I checked the air in the tires and every tire had different amount of air. I aired up the air bag and glory b the bag would hold air. I called PatRicks and they said can you bring it in and we'll check it out. I just got home and no and I'm not bringing it back, it's 20+ miles. 2. My rv started leaking from the rear differential. The generator would not start. I went to PatRicks told them about the problems, and asked them to change oil filter in rv and oil filter in generator. When I finally got it back and $1600.00 later I parked it in my driveway and 2 days later I discovered the oil was still leaking from the rear differential. Again I called and the service writer can bring it in and I had no choice. I took pictures of the leaking and clearly the rear end had not had a socket/wrench on it. It was still rusty looking with no indication it had been touched. I took it back and picked it couple days later they said there's no charge. On my receipt charge for rear end repair. $347 On my receipt charge for generator repair. $347

It was an amazing work he did. I'm so happy that when I meet some RV repairs he's the men.read more

From the owner: We are highly trained and certified RV techs that provide mobile services. We use state of the arts…read moreequipment to diagnose and repair your RV's electrical systems saving you time and money.