They charged $120 for a diagnosis, then $600.00 to replace the valve gasket. The engine lights came…read moreon the next day while I was driving to work. I called them and told hey wanted another $120 for diagnosis, but we declined since the previous work was covered by warranty. They refused to fix the issue and ended our business.

Anna at Krystal Automotive is super honest, transparent, and upfront. Her and her team provide top…read morenotch customer service.

One the best mechanics I have ever used in my life…read more I have lived in 7 states and 3 countries and have probably used over 50 different mechanics in my life. I had very reliable and TRUSTWORTHY mechanics in England- and other places. I was so impressed with how Gregg's dealt with my car. It is truly your loss if you aren't using the Gregg Smith's garage. Highly recommended

They fixed the problem which was a new starter installed but I felt like the extra one hour…read morediagnostic charge was too high

Honest. Trustworthy. Fair pricing for the everyday working person…read more I have two cars. One is electric, and the other is a 2012 Ford van that has definitely seen better days. There were several reasons I bought the van. I needed something to help my mother haul things, and I also needed a vehicle that would allow me to pick up furniture and other items from Facebook Marketplace. It's old, but it works, most of the time. The other day, I had an epic radiator leak. The van overheated, and smoke and steam were billowing into the air so badly that it looked like the vehicle was on fire. It was scary, but I was able to get a tow to this mechanic, who happened to be the closest shop to where I was stranded. This mechanic could have easily taken advantage of me. I was stranded, stressed out, and completely dependent on them to tell me what was wrong. They could have told me I needed hundreds or even thousands of dollars in repairs, but they chose to do something that unfortunately seems to be becoming harder and harder to find in the auto repair business. They chose to be honest with me. They gave me a fair assessment, explained what was actually wrong, and didn't try to sell me repairs I didn't need. For that, I will not forget them. They earned something far more valuable than a repair bill. They earned my loyalty and my trust. When I find a business that treats people fairly, I'm going to tell people about it.

They were great and professional. No up selling and BS upselling you find at dealerships and most…read moreother auto repair. I am very please with the quality of work and service provided from everyone I dealt with. They are my go to auto people. This is the 3rd or 4th time I've used this company. Wilkes the previous owner retired and he really knew how to pass on the business to qualified personal. Years ago I went to Honda and received a 2000.00 quote for things that weren't broken. I stopped at Wilkes and the problem was fixed in a timely manner at a cost of 85.00. I highly recommend this company and note their honesty and high quality of workmanship as reasons I will continue getting my car fixed at this shop.

They do a great job and I will return to them again. I was very pleased with what they did…read moreconcerning a sensor

Best place in Town...and next town... Honest...reliable…read more.. Love This place !

Matt came over and did a diagnostic of my vehicle and told me what was wrong. I later drove my car…read moreto his shop and he made the necessary repairs. He did a great job. I now have in him in my faves list.

Let me start with one of the most important thing in my book Trust…read moreTrust in a mechanic is hard to find until now Everything that I ask for was completed safe with the highest quality posable. I have never had a mechanic that truly cares about you as a customer and really as a person. Times are tough for everyone but I will tell you all of the repairs I have had completed was overly fare on pricing And top top it off he sent me a video of every repair completed Who does that ? Some one that has respect for his customers. Thank you so much

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

Had a sudden flat tire with no spare. I brought my whole wheel into Firestone in different car…read more They talked to me about the differences in their tiers of tires, and didn't pressure me to buy the most expensive option. The tire was changed quickly and the staff was friendly and knowledgeable.

From the owner: Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your…read morevehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Ocala, FL located at 30 Bahia Ave Lane. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Central Point resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.

Already reviewed this business a couple of years ago and I'm still using their services for oil…read morechanges on all three family vehicles and a lot of mechanical work. Very satisfied with all their work. Never disappointed.

Genuinely a terrible experience asked for replacement cv axle work to be done first time around for…read more1053$ after taxes as that happens turns out there cv axle was "defective" so we had to run back to the shop that we're not local to reason we went in the first place cuz past work on older vehicles when we lived nearby they were good but my brand new car heck no after the defect was claimed "fixed" the sound continued subtle but worse by the coming of months after a visit in January and phone call today ball park of 600-700 nothing could be hashed out so now I'm stuck in a deadly situation because they couldn't do it right the first time the manager is remorseless shows what kinda business owner he is quick to turn a buck but not give a ___ well you know the rest also I'm the first yelp review in years people even use this thing? If they are hopefully they see this and avoid this shop like the plague at least the cv axle issue was handled at the expense of my bearing gee thanks tell the caveman in the shop this ain't the Stone Age and you're going to directly be responsible for demise weather you accept it or not although I'm sure you'd like that!