As the owner of SRT Towing, I cannot recommend Transmax Transmissions in Ocala, Florida, highly enough! After a frustrating and costly experience with Lane's Transmission, Transmax stepped in and turned our situation around with professionalism, expertise, and exceptional service. Our ordeal began when one of our flatbed tow trucks, equipped with an Allison 2000 transmission, broke down. We initially took it to Lane's Transmission in Ocala, as one of our employees had prior experience with them. Lane's assured us they could rebuild the transmission in one to two weeks. However, what followed was a seven-week nightmare. We had to return five times because the transmission was consistently stuck in limp mode, rendering our truck unusable. Each visit was met with excuses, and it became clear that Lane's lacked the expertise to properly rebuild the transmission. This significantly disrupted our business operations, leaving us frustrated and skeptical about finding a reliable solution. Desperate for a fix, we limped the truck over to Transmax Transmissions, and it was immediately evident we had made the right choice. From the moment we walked in, Lisa listened attentively to our entire situation, documenting every detail with care and professionalism. She made us feel heard and understood, which was a stark contrast to our prior experience. Within just six hours, Chris called with a detailed diagnosis: Lane's had installed incorrect and subpar parts in our transmission. He recommended a proper rebuild, and though we were hesitant after our experience with Lane's, we trusted Transmax to get it right. Transmax delivered beyond our expectations. They completed the rebuild in just one week, staying within their proposed budget. They even replaced a faulty switch to ensure the transmission operated flawlessly. The final paperwork was clear and transparent, and they went above and beyond by offering to provide us with the incorrect and substandard parts Lane's had used, giving us peace of mind about the quality of their work. Since the repair, we've driven the flatbed all over Florida, and it's been running perfectly--purring like a kitten! The team at Transmax Transmissions demonstrated unparalleled expertise, efficiency, and customer care. Their commitment to getting the job done right the first time has earned our trust and loyalty. For all our future fleet maintenance needs, SRT Towing will be going nowhere else but Transmax Transmissions. If you're looking for a transmission shop that delivers on its promises with honesty and skill, look no further than Transmax in Ocala. Five stars, hands down! read more

I'm writing this review for those that read the reviews to determine if they are doing to do business with an organization. A little background to my review...I had been to 2 other so called reputable transmission shops in the Ocala area. Both of which after their diagnostics machine say I needed a new transmission. But the odd thing was when I drove the truck to these shops, I didn't see, smell or feel like there was anything wrong with the transmission. I'm not the driver of the truck, it's driven by one of my employees who reported that there "Might Be" an issue with the transmission. I called Trans Max Transmissions and spoke with Chris to get a third price without having to take it in for a 3rd diagnostic test. At this point I was just trying to get the 3 quotes for a new trans. After about 15 mins on the phone Chris convinced me to bring it in for testing. When I arrived at the shop, my truck was pulled in immediately and within 30 mins Chris came and gave me my results..."Your truck was low on transmission fluid and DOES NOT need a rebuilt transmission at this time..." Chris not only filled my trans fluid...ne said since I had been to 2 other shops and paid their diagnostic fees, he wasn't going to charge me another one. I insisted to allow me to pay since he just saved me a rebuild on the transmission. Chris refused and said he would like to earn my business when the time came. Folks...Chris brought back faith that there are still some honest mechanics out there even today. So, for this day forward Chris & his team of amazing mechanics has earned not only my commercial fleet account...they have earned my personal cars and trucks! And to not wait until a break down, we will have immediately all our oil changes and preventative maintenance work performed by Trans Max Transmission! So...if you want an honest and reputable shop to have your repairs done at...I highly recommend Chris and his team!!! read more

I'm absolutely thrilled with the exceptional service I received from Transmax auto repair shop! They came to my rescue with lightning speed, efficiency, and unbeatable affordability. Chris, the boss, and Jake, the amazing technician, were an absolute dream team that left me beyond satisfied! From the moment I reached out to Transmax, Chris, the boss, displayed an unwavering commitment to providing outstanding customer experiences. He assured me that his team would take care of everything promptly, and they did not disappoint. Jake, the superhero technician, arrived in no time and worked his magic. His skill and efficiency were mind-blowing! He swiftly diagnosed and resolved the issue, minimizing downtime for my business. I couldn't have asked for a better technician to come to my rescue. Transmax's affordable pricing was another pleasant surprise. They delivered exceptional value for my investment, which is crucial as a small business owner. No hidden fees or surprises--just honest and reasonable rates. The entire experience was stress-free, thanks to the friendly and approachable nature of the Transmax team. They listened to my concerns and addressed all my questions, making me feel valued and cared for. I highly recommend Transmax auto repair shop to anyone in need of automotive assistance. Their expertise, quick response, and affordability are unmatched. Chris and Jake deserve special recognition for their outstanding service. Transmax, you've earned my loyalty! Thank you!!!!! read more

My 2016 Town and Country's transmission went out on I-95. I had it towed to a dealer in Ocala to get an estimate. My nephew who lives in Ocala said to take it to Trans Max. I called them and Chris; the owner, said they would take care of picking up the van and giving us an estimate. Chris, the owner could not be more gracious and sympathetic. We were from out of town and just passing through. Lisa the receptionist was wonderful and charming. We went back home to Brandon and waited for Chris to give us the bad news. He called us the next day and said the trans had to be rebuilt and gave us the estimate. Several days later he called and said the van was ready. We drove back to Ocala and picked up the van. On the way home I heard a whine coming from the transmission. I called Chris and he said bring it back. We decided to take a mini vacation and brought the van back. He provided an inexpensive rental vehicle for us to drive while they worked on the transmission. Several days later we picked up the van. The whine was gone and the trans worked perfectly. I can't say enough about the friendliness of Chris and Lisa and would highly recommend Trans Max to anyone who has transmission problems. read more

Well it all started when my 2016 GMC Sierra with the 8L90 8 speed transmission started throwing "check engine" codes left and right. First transmission shop I went to gave me the run around and kept me in the dark begging for answers for 3 weeks, and after already paying 800 towards a new wire harnes for some reason as this is where they wanted to start with my transmission. I went to Chris at Transmaxx on a Tuesday evening at 3pm to find out his availability and ended up dropping my truck off the next day for a full diagnostics. Chris ordered the part, I dropped my truck off Thursday night and had it back Friday evening by 3pm fully repaired, for less than what he originally quoted and half of what the dealership and other transmission shop wanted to do to my truck and charge me for it. Very stand up guy to deal with, excellent employees who care about their customers experience. Highly recommended and trustworthy. Thought I need led a full rebuild and ended up being just my torqu converter, but would not have found this out with Transmaxx. read more

Chris and the guys at Trans Max did a phenomenal job on my 2016 he y diesel truck. I had the transmission rebuilt. They update and replaced the internal parts with newer, stronger and updated parts. I had some issues with the truck shuddering before I took it in. The employees and Chris went far above and beyond to diagnose this issue and try to get it corrected. I could t of asked for better service than I got at Trans Max transmission repair shop. I highly recommend this business and will definitely make this my place for the needs of my truck from now on. I am from California originally and moved and reside in Reddick, Fl now. It is hard to find an honest business to deal with nowadays but I found one of the few remaining shops around you can trust. I feel like I got my money's worth after the repairs were made and I picked up my truck. Chris is an honest person that is easy to talk with and deal with. Makes you feel special and welcomed. Thank you Chris and everyone at Trans Max. read more

After the ford dealership left us high and dry, we discovered Trans Max Transmissions. Lisa was my first contact. I called twice before bringing the truck up there, she was able to answer my questions and left me feeling confident with my decision to take the truck up there. Chris, the owner was knowledgeable and personable. My husband waited while they looked over the truck. Their diagnostic fee was much lower than Ford's was. He provided a detailed estimate with an exact time frame of 1 week. Ford told us 2-6 months!!! A man of his word, Chris called us within a week and told us the truck was ready. It basically needed a whole transmission rebuild. Ever since we got the truck back, it's handled like a new truck. No more shudders or gear hesitation and certainly no more deadly sudden down shifts. Just wish Ford would stand behind their work as much as Transmax! If you need transmission work I HIGHLY recommend Transmax Transmissions of Ocala! read more

I called several transmission shops in ocala searching for the best price for a rebuild. I received professional responses from every one that I spoke with with the exception of some joker named Chris at Transmax. This guy has no clue about customer service. I gave him the make, model, year, etc. My question to him was simple; in what price range could he provide the service? He became fixated on, "Who told you that it needed a transmission rebuild?" I responded that it was irrelevant to my question. He persisted. I didn't feel like giving him that information so that he could base his price on his knowledge of the reputation of the other shop. When I told him for the final time that he didn't need to know, he responded, "Well then you don't need to know, how 'bout that?" Enter into dealings with this company at your own risk. read more

This shop is a dying breed. Chris took time to talk with me and to hear my thoughts about my vehicle. He didn't try to upsell me in any way and addressed all my concerns. He did a complete Transmission fluid exchange including a new transmission filter. He replaced the transfer case lubricant as well. He checked both differential oil levels and reported no issues. He not only met but exceeded my expectations and being new to Ocala, I needed to and have found a full service auto shop 4 miles from my home. His whole shop operates with the honesty and integrity unheard of in this crazy world we now occupy. Thank you Heavenly Father for leading me into this business 2 weeks ago.Lisa, his administrative assistant has great people skills as does Chris and I felt welcome from the moment I entered his establishment. Kudos to all! read more

Chris and his team at Transmax went above and beyond for me recently - I would highly recommend them to anyone without hesitation. My teenage daughter was down in FL when her truck lost power. We live 8 hours away so I needed to find someone I could trust - both to send my daughter to and to properly fix the truck without me being there. Chris and the folks at Transmax put my mind at ease and quickly made the necessary repairs to get the truck running again (and less expensive than I would have paid at most other places). I'm generally not the type to write reviews but my experience with Transmax warranted positive feedback. It was a pleasure dealing with them - they were communicative with me throughout the process and the truck is running great again. I would highly recommend them. read more

I was referred to this place by my son, and I am so glad I listened to him. Not only did they take care of my truck. But the most amazing thing I seen (which you don't see it in many places) was an elderly lady (79) came in and wanted to make a payment. Chris came out of the back office and handed the lady the cash she gave them. He told her "I want you to keep this until you get back on your feet" she said how did you know that I was trying to get back on my feet? His reply was "because you told me about it". She gave him the biggest hug and was so greatful to him. The service was great but when you see that type of kindness, it's just unmatched. Thank you all for everything you did for not only me but for the other customers that I had the pleasure of seeing come in and out. read more

Chris and his team, especially the office staff member Lisa was amazing. Trans Max Transmission went above and beyond to assist me in my time of crisis with my car. The initial call I made to Trans Max Transmission was reassuring. After speaking with Chris, I knew I called the right place. Chris provided information about towing, diagnostic testing, repair time frame, and financing options. Trans Max Transmission gets a 5 star rating from me; due to the quality of work, customer service, and the affordability. Because of my experience I will always patronize Trans Max Transmission for all my auto repairs. I will recommend to Trans Max Transmission to everyone I know. If you need your transmission repair, give them a call. It will be worth it. M. Williams 06/03/24 read more

A BIG shout out to Chris and his crew, you guys are awesome! When I moved from VA a few years ago I didn't think I would ever find another shop I trusted. Thank goodness I have. Chris kept me up to date on everything that was done to my Mercedes, there were no surprises at the end like so many places do. He is very professional and will tell you like it is, no sugar coating. You have me and my family as customers for life! Definitely will be telling others about this place. It is an hour drive for me but absolutely worth the drive and peace of mind, knowing Chris is there to take care of my vehicle. Can't say enough, keep doing what you are doing. Big Hugs!! read more

Absolutely fantastic service, quick and hassle free Chris and his team are Absolutely wonderful and definitely go above and beyond for the customers. Had a issue with my transmission stranding me at my house fast response time and had my vehicle to the shop within the same day. Turn around time was quick being I needed a full rebuild, team was even 2 steps head of all my questions about bypassing my oem integrated transmission cooler and went ahead by passed it and added a stand alone unit. All in all highly recommend this team for any transmission related issues, aswell as earned any future self reference for where to go first time around! read more

Chris and the whole team at Transmax are the definition of customer service. The transmission on my camper van died while visiting Ocala from out of state, leaving me stressed and stranded. Chris took me in right away despite a busy line-up of work, gave me an honest assessment and a fair, generous price, and got me back on the road in a few days. Incredible communication every step of the way. He won't do work that isn't needed and will thoroughly do all the work that is. He stands by his work, runs a solid team, and knows so much about his craft. He answered all of my questions with patience and grace. This is a shop you can trust. read more

Chris and the crew at Trans Max Transmissions are top notch! I live out of state with an elderly mother in Ocala. When my mothers car was in desperate need of a new transmission I was very nervous that we would get taken advantage of. Chris held my mothers hand as if she was his mother. Chris found ways to keep our costs as tight as he could with great value and the work got done in expert fashion! I could not speak higher of the experience with Chris and the Tran Max Transmission team and would recommend them to anyone in need of vehicle service. read more

I'll be a life long customer of TransMax. They fixed my car's transmission in 4 business days for $500 less than I was quoted at a chain auto repair shop. They helped me get financing and they helped us with early drop offs and late pick ups. They kept us updated on the status of the repair each day. On the drive home, I felt like I was driving a brand new car. The manager wanted to follow up and check on the transmission in 30 days, so they stand by their work. Overall, the provided a level of quality and service that is hard to find. read more

Ok so ‍ where do I start. Trans Max Transmissions has gained not only my trust but my entire family's trust. I was told by another transmissions facility that I needed a NEW TRANSMISSION ($4500). I was devastated until I talked with Chris at Trans Max. Long story short CHRIS saved the day. I definitely did not need a new transmission. Only a new battery and alternator . I don't know anything about cars (I am a nurse). But as long a CHRIS is around I KNOW I have NOTHING to worry about. Thank you Trans Max Crew . read more

I was 4 hours from home when my car broke down in Ocala. This shop was the best thing that I could have found. They worked overtime and took good care of me. The owner Chris spoke with my Dad, who is a mechanic, to explain the problem. He was clear and my Dad understood exactly what the issue was. The receptionist Lisa was so kind and hospitable that I felt comfortable hanging out at the shop while the repair was taken care of. Their prices are good too. Great people! Thank you so much! read more