Will definitely recommend and use them again! Very kind and helpful. They are willing to explain everything going on and give you advice to help in the future. They had my truck in and out and did a great job over all. read more

Terrible is the best I can describe the service. I had a specific appointment to have my truck looked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them! read more

Every time I have a problem with my car Turners has been such a delight! The whole staff is wonderful! They fix the problem fast and their prices can't be beat! read more

Rebuilt my lincoln tranny to perfection. No leaks, mo issues and great price. Also worked on my differential and replaced my axles. Just a great shop and very friendly and accommodating. No read more

Last March was my first experience with this shop. My transmission was shifting hard and slipping. I was told that it needed to be totally rebuilt. It was rebuilt and after getting it back, it was having the same issue. I had to take my car back 3 times to get it in a workable condition. The last time I was told that the computer was bad. It lasted 17 months and it started doing the same thing again. This time I was told the transmission computer was bad and needed replacement. They replaced the computer and 2 days later it started to do the same thing again, however this time they told me it wasn't a transmission issue, it was an engine issue. Over $4000.00 in repairs and I get excuses. Definitely would not recommend this shop. Go to AAMCO. read more

Where to start? Was moving back to Delaware end of December 22. Rebecca told me it would be a month when dropped truck off November but took them 3 which disrupted the entire move. Upon picking up they informed me they broke the transmission housing tighten up a cooler line because transmission housing was bad on rebuilt transmission? Than their tech took guts out and swapped into another housing which their mechanic broke that housing corner off on the last transmission pan bolt too... what are the odds? But yeah it's the housings not their tech.. They than found another trans housing they had "luckily laying around"(VERY unlucky for me)and swapped guts again and finally finished job. Oh still not done with these lovely people.. so they up charged me and had me pay for the hours of their tech who broke both housings installing a rebuilt transmission which doubled the original cost of job. After a successful 1000 mile trip back to Delaware in February (finally after driving home Dec, and catching plane back, getting and hotel and Ubering and paying friends for rides). Once in Delaware the truck was fine for about another 1000 miles when I noticed fluid spots under my truck only to find the pan gasket, plug, and some weird fitting on trans was Wet. Tightened up pan bolts which is all I could do and within a month truck wouldnt go i to drive unless I warmed it up for half hour or reved rpm's up to 2000 it would go into drive. So I call Rebecca who says it either has too much fluid or the pump inside is bad... drain fluid or has to come back out and apart to replace pump. Odd right? Especially seeing as it was initially fine. So than at about 5000 miles on transmission this august 2023 truck started shifting a little odd one day so I check fluid level and it was fine so I proceeded to drive truck when I was going down the road and I see smoke pouring from behind my truck... so I pull to a light to turn into a shopping center and as I pull off from light I can see a huge puddle which was probably well over 10 quarts of my transmission fluid which the other 8 quarts continued to pour out as I pulled into a spot where the truck would no longer go in any gear and it sat with me for 2 hours waiting for AAA and still sits in driveway... their 3rd transmission housing cracked completely all the way around in back where it connects to transfer case. Called Rebecca Seeing if they would take some sort of responsibility but her reply was " can't help you no warranty, something Must have happened for that to happen". Well you think so? So now I have over $2000 on a rebuilt transmission, their random cracked housing, another $500 in my triple disc converter, $200 in motorcraft fluid, their $2200 labor, expenses for their delay, and for that I got 5000 miles(most of which problematic) and about 5 months out of my transmission and a nice FU from these guys. There is many transmission shops in ocala and surrounding area because I looked but Rebecca seemed nice and I bought the Whole "family business" crap which all went out window when they were confronted with their work. Oh, did I mention upon picking up my truck and it sitting for 3 months they let me know my window had stopped working and left half way down while stored outside and I got to take drive home in February with it stuck that way. What a wonderful experience start to end with these guys. read more

Joey Turner and his team are top notch! I am in a transition period where my family and I are moving from the St. Louis area to Ocala due to a new job. I am in Florida on my own at this time while my wife and children are still in St. Louis trying to sell our house so they can come here and start our new lives. I am staying with a family member in Middleburg and commuting to work in Ocala every day, which is a long hull. When my truck started overheating as I was driving through Keystone Heights. the other garages in the area wouldn't even give me the time of day. Joey took me immediately and pushed aside other work to get me up and running again as soon as he could. The problem ended up being multiple things which they took care of without complaints. the total bill was much less than I could have expected to pay anywhere else. Joey and his team kept me informed often of everything they found and walked me through each step as they went. I couldn't ask for better service from anyone else. I will be taking all of my vehicle issues to Joey from now on. read more

Great shop to go to! These guys are honest and won't try to sell you on products and services you don't need. I thought I had a TCC Valve issue but they said the fluid and gears were cooked in general, so it would've been a waste of money to fix the valve. They flushed and serviced it after I obliged, so atleast it's running better than it was. Prices were fair as well. read more

Turner Transmission customer service and prices exceed any other mechanic company out there. I had my Transmission rebuilt by Aamco and it was still messed up after spending $3500 to have rebuilt. I just happened to be traveling and found Turner Transmissions while on vacation outside of Ocala. They did a grid scan and showed exactly what Aamco did not do. They rebuilt my transmission and got me back on the road in 3 days, not costing me an arm and a leg like Aamco did!! I would recommended this mom and pop company over any big time corporate company anyday!! Great service and my vehicle is running great!! read more

Really love the great prices , couldn't be any more satisfied for the professional work . Amazing job turners !

If you are out of town and have a transmission issue avoid this place. They do not honor the warranty and come up with all kind of excuses to not fix problems. read more

It's not easy to find auto repair shops that are honest and fair. We took my wife's 2008 Infinity M35 to Turner's with a problem that I thought might result in a very expensive repair, based on what I was told by another shop. Brian at Turner's had their technicians look at it and reported back that there was actually not a problem. I was charged $20, instead of the $100's that we were expecting. Really made my day! I highly recommend these guys to anyone. read more