This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

Already reviewed this business a couple of years ago and I'm still using their services for oil…read morechanges on all three family vehicles and a lot of mechanical work. Very satisfied with all their work. Never disappointed.

Genuinely a terrible experience asked for replacement cv axle work to be done first time around for…read more1053$ after taxes as that happens turns out there cv axle was "defective" so we had to run back to the shop that we're not local to reason we went in the first place cuz past work on older vehicles when we lived nearby they were good but my brand new car heck no after the defect was claimed "fixed" the sound continued subtle but worse by the coming of months after a visit in January and phone call today ball park of 600-700 nothing could be hashed out so now I'm stuck in a deadly situation because they couldn't do it right the first time the manager is remorseless shows what kinda business owner he is quick to turn a buck but not give a ___ well you know the rest also I'm the first yelp review in years people even use this thing? If they are hopefully they see this and avoid this shop like the plague at least the cv axle issue was handled at the expense of my bearing gee thanks tell the caveman in the shop this ain't the Stone Age and you're going to directly be responsible for demise weather you accept it or not although I'm sure you'd like that!

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!

It was easy to make an appointment; John was able to answer all of our questions. They performed…read morereliable work at a fair price. They also did a complete inspection on our vehicle

Craig is absolutely horrible! Malibu for a noise in the front and check engine light they didn't…read morefix anything on my car and give me a bill for $1215! Our sales guide Don was great, but their service and customer service in the service department absolutely horrible

Scheduled a 30k service for my 22' VW Tiguan. Usually a $300+ service at VW. Fred is so honest and…read morethe air filters were still perfect and did not need replacement. Shocked at the $106 total. Hard to find an honest shop these days. Choose Tuffy Ocala Fl.

Friendly professional and honest service can always be had here! Have brought cars here fir years.read more

I have been a Patron for as long as I've lived in this area (10+ years). John and his team are…read morehonest and very good at what they do. From tire repairs and oil changes to more complicated mechanical work they always do a great job. The value is tremendous too!

Did a fine job. Was flexible on schedule, performed the work requesteed, didn't try to upsell…read moreme...pricing was good. Facility leaves some to be desired, but it's a garage... Overall good service at a fair price.

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

I just took my Mercedes in to check on a small unusual noise it was making randomly. The owner…read morereally listened to me describe everything as best I could, even listening to my suggestions as to where to maybe check. They spent plenty of time checking the car over, taking it for a good road test to try to replicate the noise, which they could not, as I actually expected. After a bit more discussion, I suggested that I continue to drive it to see if whatever they did do maybe fixed the issue or otherwise to let the issue become more pronounced and I'd bring it back in. We agreed that was a good approach and I suggested we just "settle up", but the owner would not take anything from me, claiming they could not find anything wrong with the car so there's no charge. I insisted that at least PLEASE post some sort of "shop charge" for the time and effort spent, but he would not hear of it! I left kind of bewildered, like "what just happened here...?" I would say with business ethics like that, you can be GUARANTEED of not getting ripped off if you take your vehicle here!! It's a good-sized garage, v. comfortable and quiet if you have to wait, but by no means "fancy". But do make an appointment. My wife and I just moved here from W. Palm Bch and let me say this guy reflects very well on Ocala: BRAVO European Car Clinic!!

Very knowledgeable shop. We felt like prices were excellent for the work we had done on our 2016…read moreKia Soul.

Got my truck in quickly, gave me updates via phone call and had it fixed same day. Will go back to…read moreHarry and team again! Just moved to town, so glad I found them. 4.7 stars on Google I saw.