This is by far the most honest, friendly auto service I have ever used, and I have used a lot. My…read morecar just decided it was time to take a break so it would not start. No electrical power. I called around the Ocala area looking for someone to look at the car, do a diagnostic test to see what was wrong. The tow truck got to the garage and unloaded the car. They (Lopez Auto) Called me within 30 minutes of the car being dropped off with the diagnosis. A Dead Battery. This was an honest, upfront diagnosis and the battery was replaced the next morning at a very reasonable price. GREAT JOB!!!!!

Honest, friendly, great value and work with their customers!…read moreHave been my go to mechanic since I discovered them.

Rick schedules my Escape in as needed depending on the issue. Recently, I needed a battery and…read morecould not for the life of me remove the old one since Ford now crams them under the windshield wiper cowling. He got my car in the same day and had it completed within a short time frame. The mechanics are professional and I know the issues will be taken care of. I did ask for a heavy duty battery so I don't have to go thru this again any sooner than I have to but was willing to pay extra for that. About 6 month ago I needed all 4 tires. Being between jobs at the time, Rick got 4 new tires for less than 2 Michelins (my preferred brand) would have cost. I can always count on him to educate me so I can make better decisions based on my current situation and doing the job right. Thanks for giving me peace of mind!

searching for a new place for an oil change. I didn't want to go to "an only oil change business"…read moreand I came across Batten Automotive. First impression was that the office and waiting room is immaculate which means pride in their business to me. Just asked for oil change and air inflation of tires. They did not try to take advantage or push further work. They were very busy with job orders but still fit me in. I will go back and would highly recommend Batten to anyone. Happy Customer. Rose B.

Will definitely recommend and use them again! Very kind and helpful. They are willing to explain…read moreeverything going on and give you advice to help in the future. They had my truck in and out and did a great job over all.

Terrible is the best I can describe the service. I had a specific appointment to have my truck…read morelooked at. I brought it in with a relatively minor problem. Sadly, the shop uses appointments like doctors. Where appointments are for patients, but not for the attending physician. So, I waited a couple of days to get the appointment, and had the truck towed in before the specified time. They never called me, I called them, ONLY to be informed, they never got to my vehicle and it would be the next business day it would be looked at. The shop was closed for the weekend, ugh! I waited until later the Monday afternoon, still no call from them. So, I called again. And, got informed they couldn't look at my vehicle until Tuesday because they were short handed. I finally got a call on Tuesday the truck was ready. When I asked about getting a discount due to the truck languishing in their shop for 2 days, (plus the weekend they were not open). They got really pissy with me about me being irritated due to not getting my truck back "sooner". I was charged the full price. No apologies, MY RECOMMENDATION, IS TO TAKE YOUR BUSINESS ELSEWHERE. ITS A SHIT-SHOW for customer service. Please explaine to me in specific language exactly what an APPOINTMENT is for! They were great at excuses but terrible at service. Never use them!

The staff at Tom's are friendly, professional, and FAIR. They worked around my crazy schedule,…read morefound the issue and it was a warranty part, and sent me to the dealer with the diagnosis Info. They could have done the repair,charged me and I wouldn't know the wiser. Kudos they have a customer for life

A very reliable, hardworking and a trustworthy team! They Know what they are doing and greatly…read morepriced, I will continue to bring my car here for any mechanical needs!

I cannot say enough about this place. I have collected British cars for 42 years and most recently…read moremoved from St. Louis to near Port Charlotte, Florida and was driving a 1960 MGA from St. Louis to our new home. Just outside of Ocala I noticed I was leaking antifreeze. It was late so I got a hotel room. Having just put in a new radiator a few days before I was hoping it wasn't that. Looked under the car and it looked like it was leaking from the water pump. I called and ordered a new pump and hoses and had them overnighted to the hotel. Then I got out my MGA club membership directory and looked for a member close by who could recommend a shop. The person who answered told me there was a fantastic place in downtown Ocala and texted me their name and number. Of course it was this place. The next morning I put antifreeze in and drove over just before they opened. Thankfully they were there, and it was the cleanest shop I've ever been in. I even made the remark that you could eat off of the floor. I went in the office and the manager, Mark, greeted me nicer than I ever could expect from such an obviously busy place. Told him my story and told him I have parts coming in. He said he'd get right on it and let me know before I had to check out of the hotel what was wrong in case I had to spend another night. Rented a car from enterprise around the corner, who he called and they picked me up. Went back to the hotel and the package was there. Took it back to him and they had already had my car in and saw it was only a hose. I gave him the three hose kit and asked to have all installed and left. I waited until after lunch to go back and the car was ready. He could've told me the water pump was bad or anything. At this point he knew I live about 200 miles from them and their chances of seeing me again were slim. My bill was just for labor and less than a hundred bucks but I was treated like a VIP and they took care of someone in trouble and did what they could to get me back on the road. Well, if anything is ever needed on my car again I will get it there as I've found the best. If they see this, THANK YOU, THANK YOU, THANK YOU!

I was referred to this by Tire Choice on 200 in Ocala however when I called the number the message…read moreI received was "This number is not in service. ". After a few attempts I started looking elsewhere and found an awesome repair facility in Spring Hill called Bills European Autoworks. They work on all European models including Mercedes, Audi, Jaguar, Porsche etc. Let me tell you I am so glad the this car clinic advertises the wrong number or maybe they went out of business but the place I took my Jaguar to was amazing! The people there are incredibly honest and trust-worthy and treat you and your vehicle with the utmost respect! Not a spot of grease or oil got on anywhere on the car much less my interior! Their prices are VERY reasonable. The work was done properly and actually EARLIER than the time it was promised! They did all the paperwork, emailing and phone calls to my extended warranty company as well as sent pics and videos of the repairs needed as required. There was NO back and forth as they completed all the paperwork with required video and pic verification of the scope of work that it needed, parts list and labor charges. A day and a half later they received the authorization from the warranty company to proceed with the repairs. They dotted every "i" and crossed every "t" so the warranty company could make a rapid decision! The work was not only completed ahead of schedule but it was completed excellently! I am going to return to Bill's European Autoworks in Springhillfor even the smallest of service. It's too bad Ocala doesn't have a reputable place like this. I hope this review helps you.

Been here 3x for different vehicles and these guys are on top of things and seem to have the utmost…read moreintegrity. Thank you!

They did a super job on my 4 wheel alignment. Let me explain why .... The technician did the…read morealignment, drive the car, comes back and says it isn't to his standard. Pops that bad boy back on the rack and tweaks it more. Takes it out and drives it again ... Good to go. Just the fact that he was interested and determined for perfection sold me right there.

This is the BEST place for Auto Maintenance and Repair. They are kind, empathetic, COMPETENT and…read moreAffordable, and do all they can to ensure you have a safe vehicle for you and your family. I Highly recommend this Auto and Fleet Service Center.

I have been there 3 times ..with unrelated issues .... that says something right there…read more always receive great service and a fair price.the owners Frank and Ryan are easy to work with and completely explain the work you need and just as important the work you do not need Their prices are far below that of dealerships. I cant recommend them more highly Paul

I have been a Patron for as long as I've lived in this area (10+ years). John and his team are…read morehonest and very good at what they do. From tire repairs and oil changes to more complicated mechanical work they always do a great job. The value is tremendous too!

Did a fine job. Was flexible on schedule, performed the work requesteed, didn't try to upsell…read moreme...pricing was good. Facility leaves some to be desired, but it's a garage... Overall good service at a fair price.