I have been to this Bob's big boy for many decades and I can go all the way back to when there was one of these restaurant called Manners in Maple Heights. For 60 years, I have ordered the same Diamond Jim (which is now called the Slim Jim ) with an order of breaded mushrooms. I had both today. The staff has been here for quite some time cause I recognized faces and a couple of names. Rose was my server and her along with all the other staff were welcoming and pleasant. I had a stellar experience.today I had perfectly cooked hot food and the list goes on and on-- and yes, I could gush about the experience I had today. I could to go to the one that's closer to where I live, but I don't I because it's a dirty little place, inconsistent with anything they prepare along with having a very lazy staff at 130th and Brook Park. I come to this one when I'm going to Cinemark. Or when I'm coming to the far Eastside in Macedonia to get my haircut, I moved west 25 years ago and I don't get to the east side much but I'll travel miles and miles on a camel, on a horse, to come to this establishment. Rose was exceptional and so is everybody else and they laughed like heck when they watched me enjoying my meal like I was in heaven, and I was for my entire visit there today. Cheers and fabulouso to this restaurant. read more

Once a staple of my diet decades ago, I was lured back for the December menu price reduction and got Big Boys w/fries to go. As I waited for my food, I scanned the room and it looked frozen in time from the '70s. Had a chuckle as the phone rang about 25 times before it was picked up. There were plenty of staff in constant movement...just no desire to answer the phone. Got the food home and....eh. My burger bun was so soggy it appeared to have been dipped in water. And the iconic tartar sauce comes on the side now. But removing the offending bun and slathering on the sauce, the burger was meaty and okay. The fries were greasy and limp. A toss into the air fryer brought them back to edible. Today my car had an overwhelming fast food grease smell. Glad I got that out of my system. If I want a classic Big Boy style burg in the future, Buckeye Beer Engine in Lakewood makes a fresh and delicious one. read more

Food was amazing and I would definitely come back. The only critique I have is that I didn't like that everything I ordered came out separately instead of all together. Restaurant was very clean and calm. read more

Big Boy - Best Cheeseburger on the Planet & Fries - Burgers Near Me - Valley View, Ohio

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Service was great,so was breakfast and the waitress did a great job. Handicap accessible which is a plus. read more

Big Boy - The outside of restaurant - Burgers Near Me - Valley View, Ohio

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Always outstanding food and service the location in valley view. The Big Boy burger is why i go here and it never disappoints.

Maybe having a bad day? Tables dirty, menu very dirty and sticky. No French fries available due to delayed delivery. Not enough fresh lettuce on dry burger. Service was good read more

Wife and I had Big Boy's , She had onion rings, I had fries and coleslaw and 2 drinks. Service was excellent, food was good, place is clean and bill was $20 w/o tip. read more

After service at Church of the North Coast, we headed across the street to Bob's Big Boy. We were seated right away. Service was great and fast. The ambiance is nostalgic. It is like taking a trip back in time. I had a great burger. It was juicy, hot and fresh lettuce, tomato and red onion. The bacon was very crispy and full of flavor. The fries were fresh and hot too. My mom in law had the chicken stir fry which is her favorite. It is a great value for the money. Next time I plan get a shake! read more

if I could not give this a star I would. this place sucks. I didnt get what I ordered. the pop was flat and food was cold and very dry. the selling is moldy and bathrooms smell like eggs. the pancakes were hard. they put sauce on burgers we didn't want sauce on. terrible. wish I could give 0 stars. service was alright. read more

The service was okay but they were having problems with their computer system and not prepared for the special they were running. The tables were sticky and the carpet which is old and dirty had trash and food all over it and when people left they didn't bus the tables just let the filth sit there. read more

Same Big Boy burgers so delish!!! My go to stop from Cleveland Hopkins when coming to Cleveland read more

Big Boy - Good Eats!! - Burgers Near Me - Valley View, Ohio

The big boy burger is still one of the best. Service was ok. It was busy so it did take a while to get things. Overall it's good food for the price. read more

Got seated right away, but sat for 36 minutes once our order was taken and never got our food. A couple was seated next to us about 20 minutes after us and ordered double burgers and got their food in a timely manner. Our server said the kitchen was backed up, which is interesting since the other guests got their food. We like Bob's Big Boy generally, but will rethink things before we go back to one. read more

I spen 42.oo with tip 50total for 2 eggs 2 small pancakes cold potatoes and like out of freezer and a pop for 3.00.my friend had a burger with onion rings.with water.my pop was flat no carb at all.what a ripp. read more

Went with our 2 year old grandson and were taken to a table, we asked for a booth because my husband has a bad back is a bug guy and needs more support so we asked for a booth. The girl sat us at one and just walked away. We were waiting for a highchair and she walked by 3 times ignoring us. I stopped her and asked about the highchair. She said very snotty we could not have one because the booths are in isles. We never had that issue before as they usually put us in the atrium. My husband and I looked at each other and I said that's fine. We will go to the Big Boy up the street, because they never have an issue with it either and left. I called the other big boy on the way up and asked them about this and the girl was like what? She didn't even see why there was an issue with it. My biggest complaint is how rude the worker was and instead of saying something when we were seated, we waited 15 minutes before being told and I had to stope her to ask. She really needs to take hospitality classes or poc a different job. read more

Coleslaw sucks. Shakes suck. Floors are so dirty!!!!! Yank that filthy carpet up! Clean the wooden counter and the booth dividers!!! Ever hear of side work??? read more

Our waitress was fantastic. My ladies friends (12) from crossroad church in Doylestown, Ohio had a wonderful lunch, almost all of us ordering BIG BOYS EVERYONE enjoyed their meals..Strawberry pie.....delicious. Brought back some very special memories from my youth. Diner with a 50's feel. Who could ask for more? read more

I went to the Big Boy at 130th and Brookpark. Floors were gross, my feet were sticking to them and even sticking to the carpet that was worn out. The food was ok but tasted like it was pulled from the freezer and deep fried. I use to eat here as a kid but won't be back to this one again. I will say the waitress we had was friendly and stopped by every so often to see if we needed anything. read more

Classic Americana! Go big or go to Big Boy...seriously just go. I know it's just a glorified takeout restaurant full of locals...yep and admittedly I love it! Breakfast, lunch or dinner, sometimes you need comfort food. I also love that I can order breakfast anytime of day and that's a plus in my book. My husband always gets the traditional Big Boy with extra sauce and coleslaw. I opt for breakfast most of the time, but can lean towards dessert just for the hell of it. Try the brownie sundae it's amazing and HUGE. Service is always fast and courteous, everyone is so nice. I must admit I do miss the 2:00 am breakfast buffet and salad bar. read more

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Food was great. Service was fast and friendly, and the ambience was great not very many people easy to get into wheelchair friendly.

My teammate's and I went for lunch. The server was prompt and attentive. The big boy was what I remembered years ago. One of my teammate's got a salad she enjoyed another got breakfast that was perfect. The server gave us a refill in a cup to go. I know this location is old The only drawback is the ugly smell when you walk in the door. read more

I saw some bad reviews which made me a little nervous but I can't been to a big boy in many years and wanted to try it. Honestly everything was excellent. The food was great and staff were super nice. Maybe this location has improved I'm not sure but I had a great experience read more

Big Boy - Burgers Near Me - Valley View, Ohio

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What's going on here? I looked at the distribution of the ratings and it's so far from what I would have expected. I often wonder if Yelp ratings are lower in general because people come on to yelp about something like a dog having its tail pulled would - basically a gripe. A friend of mine lives a few suburbs south of this Big Boy restaurant, one of two remaining in this metro area. Realistically, this is the nicer of the two, being more in a business park area in "the valley," a big swale for the Cuyahoga River and its adjacent canal to pass through, as opposed to being in a manufacturing area with nearby adult video stores in which the other one is located. I told my friend I wanted to visit this Big Boy restaurant because I was a constant customer of Bob's Big Boy restaurants, mostly in California, when I was a teenager, though they have served their purpose quite well into adulthood. They have been knows as Bob's, Frisch's, and JB's depending on the states in which these franchises operate. I've been to this restaurant while visiting this friend twice. The service was very pleasant both times. This last time, since it was close to closing, their cook and other staff chatted with us as we paid the bill. We sat in the front, which is used as sort of a glassy sun room at other locations, but is just a separate alcove at this store. This restaurant is tidy and, while it's not a Bob's per se, a statue of Bob wearing his bib is seen both inside by the entrance and on the front lawn. I need to get back on track and discuss the food. I had the classic double decker burger, medium well, with french fries and a side of their own bleu cheese dressing in which to dip my fries. Their bleu cheese dressing, assuming it was the Big Boy label dressing, has always been my favorite brand of bleu cheese dressing. To this, I added a soft drink. We had just missed their strawberry special, advertised on their marquee as "Strawberry Daze," and which allowed the buyer of an entree or sandwich to get a slice of strawberry pie for $1.99. Damn! My friend ordered much the same thing I ordered last time, but this time ordered a chicken stir fry dish. Big Boy restaurants have mostly stuck to their tried and true basics, albeit trimmed down to some extent, but have added foods that I wouldn't have typically seen at a Big Boy when a teen. My friend liked the chicken stir fry dish. It's not something I would order at a classic all-American diner-coffee shop, but "whatever floats your boat." Kudos to this Big Boy restaurant for keeping their prices and price increases to a reasonable level. The experience here is fairly true to the expected Big Boy experience - food quality and taste, value, cleanliness, and pleasant service - so I give it 4 stars. read more

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We went for dinner on Wednesday night and we had a great experience! Our server Jackie was so amazing. She was so sweet and caring. She made me feel so safe and warm. So attentive and friendly! My mom got the fish and chips (delicious) and I got the big boy burger ( SO good) and the onion rings were so crispy and juicy! We will be going back :) read more

Good food how do you want me? Dammit with hashbrowns toast is very good. Hashbrowns are done perfectly I asked for a little brown service was good waitresses were cheerful. read more

We had not enjoyed an actual Big Boy burger since we were kids in Mayfield, and the restaurant in Valley View did not disappoint! The service was friendly and efficient and the food was delicious! It took us back! The room had a nice hum about it and the table, menus (!) and restrooms were all clean, as well. Kudos to the crew working Saturday night! We will be back! read more

Hubby and I were starving and had never been to this chain before, so we thought we'd give it a shot. Big mistake. I paid almost $8 for basically half of a crappy sandwich. I got the Slim Jim, which was tiny and disappointing. I would have been happier with fast food, which isn't a far cry from the quality here, but they charge twice as much. Not sure how they get away with that. Hubby said his buffalo chicken sandwich was subpar and tasted like frozen chicken thawed in the microwave. I had a taste and it was mediocre at best. We ended up paying $4 (prices not listed on menu) for a shake that tasted like a $1 frosty from Wendy's. This was our first and last time at a Big Boy restaurant. read more

Big Boy - My tiny Slim Jim. - Burgers Near Me - Valley View, Ohio

I use to be a short order cook at a Bob's Big Boy and had the best time there working and meet a lot of great staff and customers. Where I live they closed in the 90s but here in Clevland they are still doing it old school. I came hungry and had the slim jim, Big Boy Burger and a Hot fudge cake. Delicious. I can cross this off the bucket list. read more

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I have have been here in YEARS First the food I had the bacon -blue cheese burger it was really good, better many burger places, it really looked exactly as the picture on the menu bacon hanging off the really good. My mother had the original big boy a classic with onion rings, true you get 12ish rings but they are HUGE the each was size of your palm, well worth $3, The service was good it was not busy, our waitress took our order quickly, checked on us a few times. She even put strawberries in my mom's strawberry lemonade and made her one to go. I had great service and really good burgers will definitely go back.. read more

I really liked the burger I got and the mozzarella sticks were good too. The staff was kind and fast which is something hard to come by with many places you go nowadays. The interior still has its classic "Mom and Pop" diner kinda vibe which is really refreshing. My father said the soup wasn't too good but it could've just been a bad batch. All in all I'd say it's definitely a nice place to visit if you're in the area and you're hungry. read more

Very good burgers and fries have not had them since they left cuyahoga falls really brings back a great taste read more

Big Boy - The Best Cheeseburger on the Planet - Burgers Near Me - Valley View, Ohio

Food was excellent as always but our server, London, was literally the BEST server we've ever had... ever! He was so polite and accommodating. He attended to our table of 7 and made every single request happen. Then at the end of our meal on our way out we stopped at the claw machine to win our littles a stuffed llama. After multiple failed attempts, London walks over with his own money and won a llama stuffy and GAVE IT TO US! This man deserves the highest pay and the most admiration. He went above and beyond. GIVE HIM A RAISE, BIG BOY!! read more

Big Boy was the first burger I had with more than mustard and ketchup on it. I was 10 or 11 yrs old. 65 years later it's still my favorite burger. Sadly there's only one Big Boy restaurant in the Akron / Cleveland area. The service may not be the fastest but they are friendly and genuine. The feeling is that of a '50's family restaurant mainly because they are a 50's family restaurant at heart. read more

Not only is Big Boy nostalgic but it's a darn good diner option in the area. I especially love bringing our young daughter because kids meals include a scoop of ice cream and food cones quickly. During COVID we've ordered take out several times and each time we have the correct order. It's a great go-to because it's consistent and inexpensive. The new chicken sandwich is pretty good too! read more

Their customer services is non existent! I was seated and sexed menus and a drink and said I'll be right back 30mins we watched this waitress walk to everyone but us..we got up to leave and she quickly ran to us and said I'm so sorry that's usually not my station of service but yet you served us drinks! Any excuse is better than they say read more

I got their breakfast and it was fair. The eggs had water in them, my biscuit with gravy was cold and my toast had so much butter that it oozed out a lot when I bit into it. I really only enjoyed my home fries and orange juice. read more

Big Boy - Breakfast - Burgers Near Me - Valley View, Ohio

It was great. No one in New York State has the Brawny Lad sandwich. You can't even buy a rye hamburger bun any place. The slaw is good but could be chopped a little finer for my taste. I have driven to Cleveland from Orchard Park, NY just to get this sandwich. There used to be a Big Boy in Erie, Pa which is 90 miles closer but no more. Put one in the Buffalo area please. read more

I've missed you, Bob! With all the Akron stores gone I was happily surprised on my way to a different restaurant for lunch to see that robust lad on the lawn! Place is typical of the genre, it's a diner -esque place mostly frequented by older folks. Staff was nice, kitchen slightly slow but my signature sandwich the Big Boy tasted as good as I remember- fresh and mayoreffic! This isn't fine dining ppl, get the burger they are known for and enjoy! read more

The food is good, but this one star review is because of a singular event that happened because of a bad manager named Kevin. He used inappropriate language towards a server for doing her job. Jessica was a great server and he fired her on spot in a rude and offensive way. Customers should not have to hear rude language from managers towards anyone! Corporate needs to get rid of Kevin, bring back Jessica and then I'll go back to my prior 4-star review. read more

Haven't been to a big boy in a long time. Wanted it to be good. But the salad had a lot of icky lettuce. Some onion rings were over cooked out of the 8 you get was kind of sad. And the Cajun pasta dish looked nothing like the pic in menu! The pic shows a chicken breast all sliced, we got 3 pieces of the breast!!!! I took a photo of ours as presented to us and the one in photo. Not to mention it was bland and had no flavor! Had to add some bob's big boy seasoning salt they keep on the table for some taste. So sad to say we wouldn't come back. read more

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