Not good. Our burgers and fries were hot and ready on time tonight. We both ordered an American burger. Whoever made it got really carried away with squeezing the yellow mustard. No, I didn't ask for extra. The entire bottom bun was covered on the outside like someone filled the foil paper wrapper with mustard and then sat the burger in it. Fries were hot, but extremely soggy and limp like they were cooked in oil that wasn't hot enough to make fries crispy, like they're supposed to be. My drive is 3 minutes to Solon Burger Fresh so fries weren't sitting long. )I wonder: Is this a slight due to ordering online and not leaving a tip (to drive there and pick up my own food??) Forced to decide on a tip prior to service being performed bugs me. read more

Burger Fresh - Mustard soaked wrapper and bottom bun. - Burgers Near Me - Solon, Ohio

In my 56 years on this planet, I have never had such a good fast food meal. The employees were very kind, the food was excellent, and the music taste they had made the experience so much better. I cannot begin to say how wonderfully the burger, the fries and the milkshake all went together. Visit this place! read more

I went there late on a Saturday around 8:30 PM ordered the Chicago dog for takeout, the hot dog was ice cold. Tried calling the restaurant no one answered. Took the hotdog back, they were nice apologized and made me another hot dog, but they put almost a whole bottle of mustard on that. I don't recommend ordering hotdogs from this restaurant the fries were just okay. read more

Burger Fresh - Chicago Dog - I did not order extra mustard - Burgers Near Me - Solon, Ohio

Overall this place was OK. If I can give 5 stars to the employee's I would. Never tried this place before, and they walked us through how to order, and were super patient with us. Its hard for me to go to a burger place. I make a mean burger on my own grill and for me, that is the bar they have to hit to get 5 stars. This place far exceeds the amount of toppings I would ever make available. I believe my burger was is what you call "fully loaded". Loaded with almost all of the veggies, Cheese, and bacon. My wife and son also got a burger with some cheesy fries. The fries were not of the fresh cut variety, and the cheese tasted like it was from a can. Neither are my favorite, but they enjoyed it. To each their own. Overall the price was a bit pricey for 3 burgers, 3 drinks, and 2 sides. Service was fantastic. read more

Absolutely loved the place. Can't wOt to Go back again. Counter girl was very pleasant and attentive and helpful. Place is neat and clean read more

Horrible meal did not take a picture to avoid the embarrassment of spending 30.00 and got food that went to the trash if I could rate it a zero I would but I have worked in food service for years and don't give bad reviews normally but this place needs a wake up call because the competition is fierce. First time trying would not recommend or go back. read more

Definitely 5 stars! Staff is super helpful with menu (Giving it was our first time there)! I'd stay this place is like a subway except you build your own BURGER. Fries are made FRESH! Yup, fresh! So delicious and not expensive AT ALL! Definitely will be going back! :) read more

Burger Fresh - Bacon Burger - Burgers Near Me - Solon, Ohio

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Too expensive for what it is being given out. I get FF is kind of bad these days with the lack of workers, poor present if any service, and general health but when a burger and fries goes over $10?! Its a no from me. Food is fine but the price should be lower and ambiance is kind of seedy and makes me miss Steak & Shake read more

employees were some of the rudest I have ever worked with. my friends and I are young adolescence, having money problems. We had to scramble some cash together to afford a burger for all three of us. The only good thing was the burger recipe which is the whole point of the restaurant. The employees acted like they wanted us to die and never shop here again I think they should be fired say Thursday night at 8:30 PM read more

I'm caught off guard that I actually thought this was pretty good. Affordability wise, it is a better deal to go to Five Guys. But this burger just looked more appealing! What was kind of confusing is I feel like the little boy, who we were asking questions too, was high. The other taller boy however was a sweetheart darling. So, they can't all be winners! actually I don't care if you are high, but if it messes with my food ordering stop it!! The only thing that I really did not like was that my burger bottom bun ended up soggy immediately. Take that how you will. P.s. I don't think the up charge for some cheese fries or healthy fries is worth it. I just got half melted cheddar cheese on top of a basket of fries. read more

Burger Fresh - Hahahah. You bet I got some healthy fries. - Burgers Near Me - Solon, Ohio

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Imagine subway but take away the subs and insert burgers (they also have hotdogs)......yup that is Burger Fresh. You can have you burger your way or choose one of there already put together menu options (although they routinely ask what you want even if you do choose one of those options). You choose between a beef or bean pattie. There are a few bread options, sauces and a bunch of toppings to choose from. They make it all right there in front of you. It is not super fast service but that is more of a refelction on the personnel than actually how long it takes to make the food. They also offer some thin cut fries (serviceable but not amazing). It won't be the best burger you eat but for a quick inexpensive bite to eat it is perfect. Tip: Try the burger fresh sauce......it's good. read more

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I really enjoyed burger fresh specifically the large variety of options. I ordered a veggie burger & salmon burger they both were good.

It's here, right here in Solon! Burger Fresh is one of my favorite burger places! On Kruse Drive, right by Mitchell's, Burger Fresh has salads, all beef hot dogs and oh, my! those burgers. I called in for a Shroom Burger and fries to go. Wear a mask in, get your food and enjoy. They have an online menu PDF, now in my drawer, and you can order online as well. Staff is great. You can customize your burger order. Their black bean burger is great and they have fresh takes on salmon burgers. Highly recommend! read more

Burger was a great classic. Also ordered fries and a shake as I feel that's a benchmark for any good burger place! This is a class place when you want that American burger, fries and shake. Staff was friendly as well. read more

It's not fine dining, but it's nice for what it's meant to be -- a burger place with decent customization options. I like being able to have blue cheese and arugula on my burgers. read more

If you want a fast, greasy burger, Burger Fresh will do the trick. As Kathy R stated, Burger Fresh is essentially chipotle for burgers. Get in line, choose your bun, meat and toppings, and voila, you have a burger. I ordered the standard cheeseburger with lettuce, tomato and pickle, though they had other interesting options, like a veg burger and a salmon burger. My burger was A-OK, but next time, i'll order it on a different bun. The gluten-free bun was in thin crumbles when I opened my burger, so I ended up just fork and knifing it. Side note: the fries are really delicious. You'll eat every one. They also have hilarious menu proclaimed "Healthy Fries" -- which are loaded fries, with a disclaimer that they are not actually healthy for you, but just healthy for your soul. Cute! Don't know if I would ever stay here and eat (its a clear teenager hangout), but I would totally try another burger in the future! I think their speciality burgers are where its at, so I look forward to updating my review after a future visit. read more

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Food is always good!! Service is polite and efficient. The food is always very tasty and enjoyable! I go here at least 2 times a week!!

I arrived at Chick-Fil-A today just to realize that it was Sunday. I looked on my phone to see I was 1 minute away from Burger Fresh so I gave it a try and it was one of the most immaculate burgers I have had in a while. Happy I gave it a try and will most certainly be returning. read more

Burger Fresh - Me after enjoying a burger from Burger Fresh - Burgers Near Me - Solon, Ohio

It was really great! We were in the mood for burgers and decided to give it a try and weren't disappointed. The service was exceptional and it's really like a chipotle style burger place. Pick your meat, and toppings, and they have a few suggestions for you. We will definitely be back. read more

Always yummy! Burgers cooked well but are never overdone or have that gross fast food burger taste (the one that's chewy because it's been sitting in a warmer for several hours) read more

Everything is fresh. Great service even though there were only two people on the job while I was there. The ingredients were great and there is no way they could get your order wrong because you get to watch them make and create your burger. The fries were out of the roof. The only thing I had on the burger was the beef tasted like any other beef. read more

Place has amazing burgers, also great veggie burgers. It's like a custom burger place, and everything they put on there is incredible. You can even get a pretzel bun with your burger. You can get avocado on that thing. Their fries are also amazing and they have ample vinegar in the store because they know how to live. It's honestly rival to five guys especially for the price, and you really aren't sacrificing quality. read more

The word "fresh" implies that the food components might have been acquired recently. The mold on my hamburger bun seems to indicate otherwise. Given the high prices, I would expect something better than free mold. Not a place I will return to, other than perhaps subsequent to the zombie apocalypse (where hard, moldy bread is perhaps a serviceable weapon) read more

Very good Burgers! My husband and I ordered the cheese fries and the cheese wasn't even melted. It was just clumps of unmelted shredded cheddar. The chocolate milkshake was amazing! Pretty pricey for just a burger place, but all in all a pretty good experience. We just won't order the cheese fries again. read more

From the soggy fries to the soggy burger, I won't be back here. I ordered the fish sandwich to go, very underwhelming (and pretty gross). Fries that came were also very small sized, probably could've gotten more for less at Wendy's. read more

Ok so this place is amazing and better than 5 Guys, in my opinion. It's a create your own burger spot Chipotle style. They also have Salmon and Black Bean options. Or they would've had turkey, it would be a plus. Staff is friendly and took the time to explain the menu to and the restaurant is clean. If you go you have to try the BFF sauce. This is definitely a hidden gem. Hopefully they'll expand and add additional locations. read more

Crap thrown together and incorrectly prepared burgers. Sad when the best part of the burger is the bun. Fail.

Burgers and hotdogs made up right before your eyes. There is a large combination of fresh, fun toppings to choose from to dress your meal of choice. I had the black bean burger which had a nice mouth feal with the right amount of spice; I see this luring me back in the future. The atmosphere is casual and the seating ample. read more

Burger Fresh - California burger on wheat with fries - Burgers Near Me - Solon, Ohio

Ever see an ad for a burger with leafy green lettuce, bright red tomatoes and other toppings piled high on a soft bun? The burgers here really look like that. There are a wide variety of toppings and the veggies are nice and fresh. You can either choose from a variety of pre determined combinations or create your own. There are also salmon and black bean burgers (as well as beef), shakes, and hot dogs or salad. Burgers can be ordered medium or well done (some pink/no pink) and are pretty thin so they cook fast. We enjoyed the burger though I wouldn't say the beef flavor stood out - maybe overshadowed a bit by the toppings- but it was pretty tasty. We opted for a pretzel bun that was a nice complement. Fries are skinny and not exceptionally crispy but with good flavor and not greasy. They also have "healthy fries" topped with cheese and bits of bacon. Portion size is decent for the price. This is a quick service/ counter service place, so the closest comparison is probably five guys, though Burger Fresh seems less greasy and with fresher toppings and a wider selection of cheeses, sauces, veggies. Prices are fitting and service here is quick and friendly. The main negative aspects is the floor- it is a bit slippery, though this could be because they just opened, and the shakes are a bit small. A nice new quick option for lunch. I look forward to trying the rest of the menu. read more

The main reason I rate this restaurant 2 stars is because of the outstanding customer service. The food on the other hand was not good. I ordered an American burger with fixed toppings on it, but they still asked me what I wanted on it. The burger was very very salty and the toppings slid off. The amount of grease was crazy and the bun was soggy. The fries were greasy and not very salty. For its price, one could get a much better burger at five guys or flip side. read more

A good, casual burger and fries joint. Everything is prepared while you are in line, so there can be a bit of a wait during peak hours. We have eaten there many times and I've never been disappointed. read more

not the greatest but not the worst either - they were out of 2 items that I was considering ordering .. 1 was the salted caramel shake .. the other was hot dog buns? .. who runs out of buns and why couldn't they go to the grocery store and get more? .. not sure what is special regarding their buns but it seemed odd that a burger/hot dog joint would run out of a key item and not think outside the box on how to get more read more

This is a non-greasy better version of Five Guys. Love the food here! It's a bit slow moving but it's totally worth it, in my opinion. Their fries are pretty fresh too. Just wish they were a bit thicker fries but other than that, really great place! Prices are similar to Five Guys. Price is more than a typical fast food place and less than a sit-down restaurant. Overall, great place. Highly recommend trying it! read more

The burgers were decent although the staff did not put the correct toppings on. As well as the burgers not being great, the customer service was sub par as well. read more

I am giving this a 4 even though I have only had the fries - They are SO good! I am definitely a fan!!! My sister and I had the plain fries but I admit I scarfed some of my daughter's Healthy Fries. (She does admit it made her feel much better after eating them!) For those who may not get the inside joke their "Healthy Fries" are what they call their LOADED fries. The fries are loaded in cheese and bacon, I have never seen fries loaded this well. (Please see my pics because it was amazing. ) And the cheese is not nasty liquid cheese it is real melted cheddar cheese. They are delicious. Granted, as Burger Fresh admits, they may only be good for your mental health, but hey! Mental heath is very important! Our order of fresh cut fries was also delicious. Not greasy and no slimy after taste like some places these days. Our afternoon snack was a major hit and we will be back to have a full meal! I will be sure to update my review when we do! read more

Burger Fresh - healthy fries - Burgers Near Me - Solon, Ohio

Everything is so fresh and made to order, even the fries and shakes!!! We will be back very soon! Very friendly staff. They have become one of our favorite burger places around!! read more

Awesome! I love that you get the option to choose even your bun. I went with the pretzel bun and it was really good. You can call this place an American chipotle if you will. It's literally fries, burgers, and dogs Chipotle style. The service was awesome too. We had never been and it must have been written on our faces because the staff helped us with every option and price we didn't even have to look at the menu. Pair burger fresh with Mitchell's right next door and you're in the night! Will recommend to every burger lover I know. Might even give up on 5 guys. The patties are thick, juicy, and worth every penny. read more

Great concept and incredible taste. I've stopped in twice now, the options are pretty varied as to what you can get on your burger. I think the actual burger patty is a notch above five guys, and others I was with liked the fries here much better--I didn't try them. Staff was courteous, funny, and very friendly both times. Hope to see this location succeed, great economical option when I want a real burger but don't feel like going to a sit down expensive restaurant. read more

I specifically had a desire for a GOOD burger. I decided to get fries too. I was underwhelmed and frankly, disappointed. I couldn't find the place initially because the lights were off in the store sign. That should have been my hint read more

We were not greeted but rather stared at until we figured out what to do. The guy serving up was not helpful at all. Something told me to walk out but my family was hungry so we stayed. It appeared the three workers did not want to work. It was awkward ordering and everything served to us was lukewarm. The cheese on the fries was not even melted. Slop food! Do yourself and your wallet a favor and avoid patronizing this place. It has very poor service and the food was less than desirable. read more