We were not greeted but rather stared at until we figured out what to do. The guy serving up was not helpful at all. Something told me to walk out but my family was hungry so we stayed. It appeared the three workers did not want to work. It was awkward ordering and everything served to us was lukewarm. The cheese on the fries was not even melted. Slop food! Do yourself and your wallet a favor and avoid patronizing this place. It has very poor service and the food was less than desirable. read more

The burgers are amazing. They taste great. It is made-to-order with lots of choices. This is our family's go-to burger spot. The Chicago style hot do is my husbands favorite! read more

Very good, burgers comparable to 5 Guys. Cheese fries and bacon cheese fries were awesome! They put shredded cheese (no cheese sauce here) on the fries then put them under the broiler for melting. You can pick & choose your burger toppings like you're at a Subway or Chipotle. Milkshake was average but still tasty. Very solid burger & shake joint, worth the stop. read more

Pricey, but you get what you pay for in this world. Want a great and fresh burger with whatever you want on it? Want it fairly quick and served in a brightly lit room? Fresh cut fries? Coke products? This place is great is all I'm saying. A superb burger on a bun choice. Coming back soon. Fast food burger at a sit down price? Quality product is worth it. read more

Its,ok 5,guys is better nothing stands out the workers are lazy they don't move like it's a fast food place ‍

This truly is a secret Solon treasure. With gluten free and vegetarian options, a list of burgers and dogs with pre decided toppings, and the ability to create your own this is a highly recommended place to go. Their meet is organic and always tastes fresh and their fries are hand cut and fried in behind the counter. Great experience at burger fresh! read more

Meat eaters may not be entirely dazzled by this place because it really is just a basic burger joint, but if you're a vegetarian looking for a quick burger and fries a la your old favorite fast food joint, this is your place. The fries are "eat out of the bag" good and I almost recommend you do that... they get cold fast. The black bean burger is good and the service isn't slow during the day. I wish they had more unique topping offerings, but they have the basics! read more

It is now two months since my initial review of Burger Fresh on Yelp back on April 13, 2018. Sad to say that I am still waiting for a reply from the store management in response to either my Yelp review or to my multiple messages sent directly to their company's website. This shows the management simply doesn't care about its procedures and/or the satisfaction of its customers. Too bad- I had enjoyed my meals at Burger Fresh prior to April 13th - but I am not going back. read more

This is like a Chipotle for burgers. You order the burger (temperature cooked to order) and type of bun first and then choose your toppings as they cook the burger. All of the veggies were really fresh, and the burger was tasty. The fries were crispy, made to order, and were the shoestring type. Customer service was great. Everyone was friendly and polite. My only suggestion is to provide spicier hot pickles! Randy's Pickles is local and makes an awesome spicy pickle...just sayin'. Glad this is in Solon! read more

Walking through the front door is like the gates to heaven opening for you! Donald Glover Sr. greets you and shows you to the ordering station. Then the food comes. And it is a religious experience I'll tell you what. The burger is laced with the blood of your enemy's and it tastes like victory. The fries are fit only for Zuse himself and I'm feasting upon them questioning wether or not I am worthy of them. There are literally no words to describe this establishment. It's pretty neat. read more

Sure you could get five guys... if you wanted your burgers dry and tasteless. I love bfresh because it has its own unique flavor. Rip five guys you will never get another cent from me! The staff is super friendly! Even if someone is a little rude it's no sweat because the flavor makes up for it and I've been in enough times to know it was just a bad day that's all plus people who've never worked in food service wouldn't understand. But it's really all about the taste! And mmmm mmmm mmmmmmm.... best burgers around! read more

Not impressed, overpriced, toppings didn't appear to be really fresh, lettuce was wilted, staff a stated in other reviews were quite clueless and didn't seem to want to be there. Guy in charge was standing in the corner drinking a milkshake, place was empty. Besides the 5 employees standing around doing nothing. It was clean pretty much a chipotle for burgers with about a dozen toppings. Probably won't be back, better options around. Next. read more

Went for the first time with my husband and two kids today. I had the salmon burger which was pretty good, I would probably come back for it again. The rest of my family had their bacon cheeseburger and said it was just average. However, my issue was the service... None of the employees appeared to want to be there. They seemed very confused between the order being placed, made, and paid for. read more

This is a very good place to grab some quick quality food. It's basically a burger spot that uses the chipotle concept. The burger reminded me of five guys but better quality and taste. I will definitely be back. read more

Food safety nightmare in plain sight. Cannot grab the fresh bun with the same glove you just used to slap some raw beef on the grill.

The unpeeled fries were great though a bit small in portion. Not overcooked. Lots of toppings that were crisp and fresh. The burger is a bit thin so if you get lots of those toppings it can tend to get lost underneath. So you might want to get the double burger. The people who waited on me were polite and very efficient. All in all it was good eating. read more

Good burger, good fixings. Priced a little high but if you gluten free you can't beat the bun. Fries old school and a healthy portion. Overall worth a stop. read more

I love coming here for lunch! The staff is always so friendly making sure they always say hello and goodbye. Service is fast and fresh, I've never gotten a bad mean here. The atmosphere is also really great, always playing good music along with clean tables and floors. I recommend this place to everyone! read more

This has become our family's "go to" burger place. We have three teenagers and this is one of the few fast food places we all agree on. The service is fast and friendly. The choice of toppings is fresh and tasty. Fries are outstanding. Love it! read more

They have good choices and very casual. It's more like self service style, but is sit down. Not bad, not great though. Burgers 2 Beer nearby is much better read more

This is real close to the office and for that I am grateful. I will be gracing this little hidey hole with the likes of my presence again tomorrow! Everything was incredibly fresh, food was made fast, and instructions followed to a tee. You get to watch it all go down in front of you. Can you really ask for much more? The fries were those carnival fry style, which I absolutely adore. Fresh Cut. See how I've said Fresh TWICE already - it's in the name - they knew what they were doing with that choice! ;) I love all the varieties of toppings. I love how juicy and plump the burger was but didn't leave me with a disgusting "I just consumed a gallon of grease" feeling. I cannot stress anymore how accurate this title was. I didn't leave feeling lethargic and weighed down as I typically do after scarfing down a burger. I would throw a 5 stars this way but there's a few burger joints which have them topped in my opinion, that also offer more interesting sides, BUT, it is still an extremely solid choice. Even the FRESH Prince would be impressed. We need to get Will Smith up in here, I'm tellin' ya! Kudos BF! Best friend. Boy friend. Burger Fresh. All of these things are good, you see! read more

French fries and burger fresh sauce was on point. Burgers are average at best. Be sure to specify a little bit of sauce cause they dump it on. (At least Tony does) The decor is not very cohesive and the lighting is strange. The menu isn't lit up and you have to stare at a dark wall to decipher the menu. read more

It was two weeks ago today when I decided on my own to try the famous burger fresh. I was greeted by a friendly hello and welcome to the burger fresh with a smile I felt compelled to say hello back but I was too nervous because I just took a test at my college and it got me really messed up because of it so I responded with a wave. As I made my way to the counter I felt a sudden urge to have their fries cause the gentleman was snarling them down. I could feel the salt buzz in his mouth but I realized I need to get something with the fries because I didn't want to look like a 12 year old girl that holds up the line and only orders a drink and a small fry. So I scanned the menu, I saw all the different combinations of a burger my heart started to beat with a sensation to eat. So I decide to not go crazy and Order to double cheese burger with onions,lettuce and both sauces (ketchup and mustard) and a large fry. The lady asked if it was here or to go. I thought to myself for what felt like for ever and looked and said "to go" . As I saw them prepare my meal my body couldn't stay still. I felt what I never felt before an undying sensation to feed on burgers. The lady came and brought me my bag. I paid and left with a thank you. When I was going to my car, my Grus were talking to me telling me how good they are. I just couldn't even. I'm skipping the trip home because it was the worst pain of my life because I was granted with self control. I arrived home with one thing on my mined burger fresh. I soon realized I forgot a drink so got a glass of milk. I took out the first burger unwrapped it like it was Christmas when i was a young lad. I just stared at perfection, so I finally got the balls to pick it up. The bun felt like a soft pillow and I just couldn't resist the urges. I took a bite, the flavored blasting in my mouth like a Star Wars battle. The onions crunch made me want to go to the store and pick Joan onion to just eat, the next thing I felt was the lettuce just pure satisfaction nothing more then next the burger itself. I cried when could finally taste it just pure amazingness with the flavored clashing with each other the sauces just giving the burger the reason to be alive. It was a magical feeling that I had as I swallowed to know I get to do this process again and I finally was able to mutter "4 stars". read more

I rarely eat burgers unless they I grill them myself Burger fresh was clean & a nice little family Resturant, however, the customer service wasn't the best when I arrived. I was greeted very dryly by an employee & I didn't feel that "welcoming/warm" environment, a customer wants when entering a Resturant! However.....my burger was extraordinary!!! My cook was a a young lady named, RANI, & she was great. A great cook & a very approachable employee! She made suggestion, she was polite & most importantly, my burger was, "To Die" for!!!! I suggest eating at Burger Fresh, however, request RANI as your cook!!! read more

Great fresh tasting fast food! I stop here often to get food to go & am never disappointed. Everything always tastes fresh down to the soft brioche bun that melts in your mouth. The fresh cut fries are perfectly cut & fried to my standard. Not too thin or thick & crispy. Cold atmosphere, seems to be a teen hangout like others have mentioned. I probably wouldn't dine in. However, I'm happy to see this place getting busier...I was a little worried when it first opened at the end of a "strip mall". A must try if you like burger and fry joints. read more

Think Chipotle but for burgers! This is really great lunch spot and I have gone there quite a few times with co workers. They make all their burgers fresh to order so if there is a long line, it might take some time. They have an all beef hot dog option, beef burger, salmon burger and veggie burger. You can also chose to make these a salad. You then can pick a french, multi grain or pretzel bun (upcharge applies to pretzel bun). You then can pick from a wide range of sauces, toppings and cheeses. The variety is really great!! I always get the veggie burger and if you are into that it is really amazing! It is a black bean based burger and I usually add guacamole, red peppers, tons of lettuce, banana peppers and a chipotle style ranch sauce that I highly recommend. I have only tried a friends fries, but they are delicious, crispy and seasoned. If you need a fresh, quick lunch spot in Solon then check this place out. read more

Very clean, fast , and the staff is very friendly. Great value and diverse but simple menu. I will definitely return

My buddy said that he noticed this place the other day and he suggested it so we thought we'd give it a try. We are foodies, we love food. We entered, and immediately noticed no one was present, not one customer, nor worker. We began to look at the menu when the cooks came out of the back. We both ordered a double bacon cheeseburger with "healthy fries" (which are actually fries topped with bacon and mozzarella and I loved this) and a custard shake. The order is followed by them cooking it in front of you and you picking your toppings (much like a subway). The variety of toppings was mind-bottling. We proceeded to a corner table and admired the very modern and tasteful atmosphere. We then proceeded to take pictures of our food and then devoured them. Holy sweet mother of god, this burger was the tits, and that's pretty bomb. As we stuffed our faces, customers began to come in slowly, but never enough to look like a bustling casual restaurant. This place is a hidden gem and must be discovered, I hope this review reaches the masses. Plus we got free stickers so that's pretty neat. read more

Liked the variety of toppings, especially the sport peppers and Chicago style relish. The arugula wasn't so fresh but their other toppings such as the lettuce and cucumbers were. I asked for a medium-done burger, although I suppose I should have said medium-rare because the burger was a bit on the well done side. However, I do prefer the simplistic burger style with a bunch of toppings that I cannot always get at other burger joints such as Five Guys. I also prefer these fries over Five Guys since Five Guys fries taste a bit chewy to me (due to their thicker size). The fries are cheaper, making our overall meal slightly under the price we pay at Five Guys. So although the burger itself was decent - the toppings are what may draw you here in general. FYI - no A1, fresh jalapenos (just pickled), or curly fries. And a shout out to the guy who made my burger who didn't shy away from all the toppings I piled on! read more

Couldn't have been more impressed with this little joint. Absolutely astonished at how good a meal of burger and fries came out of this little office like restaurant. Luckily, it was recommended by a friend , or else I would have not gone. Don't let the curb appeal turn you away, this is a top notch burger! In my opinion, five guys-superior. Could benefit from streamlining the chipotle-like serving strategy but that will also come with more experience with their young work staff. read more

Super burgers at this place. Favorite place to go in town. Great ingredients and friendly staff make this top choice for burgers in the area. read more

Good for fast food. Not a great burger, but good for the price and you get much better food and choices than going to a fast food chain.

The best burgers yet. Fresh, tasty, and lots of bang for your buck. Ask Rani to grill your burger. Good customer service.

I'm not really a burger fan, but tonight I was really craving one. This place is great. I loved my burger and the chipotle mayo is the bomb. I just might be a burger fan now. It was delicious. read more

If you're looking for a good burger and even better fries, this is the place to go. The amount of choice you have for what goes on your burger is of great variety. I have never had a bad burger while I ate there. As for the fries, they are the best fries of any burger place in my opinion. This restaurant is must go if you're are in the area read more