Owner or Manager did not wear a mask the entire time I was eating at the restaurant. A customer loudly called him out and even said the cook was not wearing a mask (I didn't personally see the cook) This is outrageous as the unmasked owner/manager was helping to serve guests as they were swamped. Unacceptable in the age of Covid! read more

The service was friendly and spot-on and the food was great, so was the coffee. Their breakfast buffet was open (although I didn't try it). I will definitely be back when I fly into DTW again. read more

The lady here was so nice. Seriously. Like genuine nice. Rare to find these days. Could work on cleanliness

This is your classic diner with your standard breakfast items that you can get very quickly. It definitely has the older diner look and feel, with all those things that you might find at your America's breakfast dine-in location. The food was hot and fresh, and the portions are generous size. The price is not too high so it is pretty good. Place could use a little more cleaning and touching up but otherwise not it was pretty good and I definitely will be back to eat again read more

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Horrible. We ordered the Slim Jim. No where near as good as it used to be (years ago).

First I would like say that my food was good and there is no major reason I won't return, BUT it never fails. The servers that don't write down the orders ALWAYS mess something up. The only thing I specified is that I wanted my Big Boy cooked well done. I was close enough to the kitchen to hear her say "Big Boy and fries." She either forgot or completely disregarded my simple request. The burger was still good but pink in the middle which is just not what I prefer. One thing is true. If you get a server that does not write down the order, at least one thing u requested will be ommited or wrong. In this case it was the only thing I wanted. Thank you Yelp for giving people a forum to express our thoughts. I did not make a fuss over this, but servers please, get your pen out. All humans are annoyed when u dont. I know I am not the only person that feels this way as others have brought this up to me. Otherwise it was pleasant and tasty experience. I have no other complaints. read more

This used to be a decent place to stop in and eat after a flight but not anymore. The place is disgusting and filthy. You either slide on the floor or stick to it. The tables are dirty as are the seats. The bathrooms were virtually unusable. Trash cans overfilled and debris all over the floor. It looked as though the toilet seats had never been cleaned as they were coated with a black grease like substance. Toilets also had waste left in each one. The food was subpar and flavorless and we had to ask for dips for appetizers and dressings for salads. Service was also very slow if existent at all. Our drinks never got refilled and we had to go hunt our bill down after waiting more than 20 minutes once meal was completed. We found our waitress on her phone and literally had to interrupt her to get her attention. We will never return here again. read more

It was the only restaurant that was open on a holiday. My family used to got to Bob's Big Boy restaurants out west. I recall the food and service was decent. At this BBR the food was not that great and service was slow. Not a place for a return visit. read more

Use this place for dessert only....They just can't seem to get the food right, its been that way for years. I guess its ok if you are staying in the nearby hotels or motels. read more

I don't understand the ratings here, but they serve close to "garbage..." Was very disappointed for the $27 I wasted and they want you to leave a "tip" when you pick up your food????? read more

Greeter had no personality and was lazy. Waitress was friendly but slow, never checked on me, no drink refill, and took a while for the check. Food decent although somewhat salty. Next time... Bob Evans. They're across the street and is much better. Returned on 5/29, service is much better. Added a star read more

My family came to this place when passing by the Detroit airport. It was a nice stop, very clean and social distance well maintained, all the staffs wore face masks. We ordered Chili and Pasta, plus chicken wings as appetizer. The food was good quality and service was also top notch. We would love to come back here again sometime! read more

I shouldn't have tried anything rated under three stars again, even for take outs......Omg I actually wanted the breakfast slim Jim, but they gave me the sandwich, well guess I could have maken that clear.The chicken rice soup was very salty, I could not even finish half. The sandwich was soggy with old cabbages and the sauce is just not that great. Seriously, I felt terrible wasting food but I just can't bear this sandwich n the salty soup... read more

Big Boy Restaurant - The salty chicken rice soup - American Near Me - Romulus, Michigan

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We are in town from Phoenix Arizona and had to stay by the Airport due to our early flight the next day. Even though we are from AZ I frequent Detroit once a year for Movement Music Festival. This trip we stayed longer than usual and really enjoyed the city. Usually when we stay by the Airport there are no standards or expectations so going to a "burger spot" we were not expecting much until we had Kayla for a server. Kayla is first off a hard working woman who takes pride in her job. She had all the answers to the menu and then some. I will be honest we didn't expect much from a Airport adjacent restaurant but got a whole lot more customer service than expected. Kayla cared. She saw that we had a long day of travel and just wanted to make us feel at home and she did. She had all of the answers and then some. What went from a short takeout order went to a full on restaurant stay because of Kayla. We enjoyed her energy and respect for amazing customer service. We literally dined in because she made us comfortable and at home after a long hard travel day. The food was good but Kayla made our experience outstanding. Establishments need to recognize servers like Kayla 100% it's hard working people like her that get people to return and talk about their experiences in places that just would have been in passing. Thank you Kayla from a married couple that had a long hard day of travel and just needed a little extra love! It's appreciated and recognized read more

Nice gals on duty, but the food was tasteless. I sent it back to be reheated, so at least the crappy food was warm! I'll choose a different restaurant next time, thank you. read more

This restaurant was horrible. Buffet was cold and nasty. Staff not friendly with poor customer service. I would not recommend this restaurant to anyone. We gave two separate chances breakfast and lunch both were bad. read more

Really enjoyed strawberry fest. The chicken and waffle I recommended. Repeat business.

This place is filthy! I was planning on dining in, but decided to carry out. The food was just okay. read more

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I gave it a four star because... seriously this is middle of nowhere..there is not a lot of dining selections around where I stayed( Sheraton) not to mention the hotel only have one restaurant open and it's for breakfast only ,and it is overpriced. Anyways ,on a cold winter morning I walked into this big boy Restaurant right across the street and had a very pleasant experience. The lady who served me was very attentive and the food was decent, can't ask for more , also the price was good( half sandwich with a soup and a coffee for $9.84) I would recommend here if you happen to be in this area . read more

Very nasty inside. Floors throughout are STICKY! Food quality doesn't even compare to other Big Boy restaurants. Only one bathroom (other one looked liked it had some type of damage (exposed wall studs). STAY AWAY FROM THIS ONE. VERY seedy area. read more

I woke up early and had nothing to do. Didnt want to cook but I wanted to eat. I work near here and pass by all the time . Posted on their outdoor sign it says weekend breakfast buffet . I love breakfast food , im hungry , no brainer , I figure ill stuff myself and it might at the most cost $15 bucks . Boy was i wrong . The food was old and dried out , the bacon, some was over cooked, some was under cooked, and it wasnt separated it was all in one big ball of meat . They didnt have corned beef hash, which was something i was really looking forward to . The sausage links had a bad odor to them. The taste wasnt as bad as the smell ,but their wasnt much taste to them , that might have been a good thing . The food that was out was barely warm . No toast . The breakfast bad area was quite small . So i figured at least it will probably be about 10 bucks . It was 16.99! For that price, maybe even better i could have gone to golden corral . $3 for my drink , plus tip, it cost over $23 bucks . Even if you are near here and hungry , go somewhere else!! I wanted to take pics but i wasnt sure they would say something to me . read more

Food was just ok. Server forgot to get my drinks, butter, jelly, and fruit. Had to ask multiple times for each item. At one point gave up on waiting for butter and walked to the prep area to ask for some. Went to Big Boy as a kid and was disappointed for sure. Other tables had someone getting them refills and ask if they wanted dessert. I was never asked about dessert just had the check put on my table and never received any refills on my drink. I was dining alone on a work trip so not sure what was so difficult about serving one person who had no special requests. Just basic service was all I wanted. read more

Found this place by accident. Food was great and service was good It's an older restaurant but don't let that put you off. Price was right for us $26 read more

Big Boy Restaurant - American Near Me - Romulus, Michigan

So happy to have such a great Big Boy close by : ) Such good food, and everyone working there is fast and friendly too : )

Open until 12am, big boy special: a big boy and fries; a big boy combination: a big boy, fries & slaw. 40+ years to know this info! The Big Boy Restaurants that I favor are those operating under the Elias Brothers chain as opposed to Bob's. I like the Elias Brothers Big Boy Sandwich best. Everytime I am back in Elias Brothers territory I make sure I have a Big Boy. If you want Frisch's Big Boy do not go to Elias Brothers' Big Boy, plain and simple. Elias Brothers' is not Frisch's nor is it Bob's but it is my favorite and no matter which Elias Brothers' I eat at the Big Boy sandwich is the same and always tastes great. read more

ZERO STARS - The WORST BIG BOY I HAVE EVER BEEN TO! DO NOT WASTE YOUR TIME OR MONEY- Long story short- placed an carry out order ... They said 30 mins... Went to pick it up & they said they didn't have one of the meals ordered & hadnt cooked anything else... We left .... Tried to dine in 2 days later... The Bathroom was filthy !!!! We ordered two patty melts- One had regular onion thrown on it (not grilled onions) second patty melt wasn't well cooked... When I told the manager about this experience and the past experience he reluctantly gave us 10% off our drinks and cheese sticks- SMMFH ILL NEVER EVER SET FOOT IN THIS DUMP AGAIN !!!!!!!!!!!!! read more

**1.5 stars** This place is gross. My wife and I had a 3.5 hour layover and left the airport to meet friends at this dump. Service is SLOOOOOOW. I mean like 15 minutes to even come to your table get your soda order slow. Another 15 for her to come back with the sodas and another 15 to even take your food order...so 45 minutes gone before we even placed our food order. Btw, the place was practically empty so it's not like she was overburdened with orders. The food is not good at all and the restaurant could use a thorough cleaning. Avoid. Go to McDonalds or stay in the airport, they have lots of decent restaurants in there. read more

Sad to say that the buffet wasn't very good and with all that hotel business in that area you think they would step it up. Hopefully Big Boy makes it as a chain, brings back good childhood memories. read more

would give 0 stars. food was not good. eggs tasted fake and chicken and waffles was dry chicken tenders on top of an amateur waffle. coffee was not fresh. spend your money elsewhere. read more

I will say that the service was very friendly and efficient. The food was okay but nothing to write home about, but for 5$ and a buffet, you could do worse. The restaurant is rather run down looking and I think could really use a deep cleaning and new tables, lights, etc to freshen it up. read more

Manager was awesome about the fish and chips (see review). Didn't get charged and personally made me a great burger and fresh onion rings. Impressed with the level of kindness. Waitresses are nice but pissed off at cooks all the time. Not a good scene. read more

Big Boy Restaurant - Worst "fish and chips" I have ever seen. Couldn't even finish let alone start to eat this. Never coming back. - American Near Me - Romulus, Michigan

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Gross. Cold food. bad presentation. Long wait. Nice (but tacky) service. Nope. read more

Meh. Bad servers and kitchen staff can really make a mundane experience bad. Hats off to management for truly seeming to care and being Responsive to feedback Worst mac n cheese of all time read more

Clean place. Fast service. Polite staff. The classic big boy was okay. The slaw is absolute garbage. The Peanut butter fudge shake was alright. Overall okay, but completely uninspiring. read more

Start with a brusque answer on the phone about their hours today since we are trapped in Detroit on Christmas Day. Get here and hostess/waitress huffs and puffs because she has to seat someone. We then hear them arguing about taking each others orders; yelling that there are no mash potatoes; that no one ask her to make coffee... Time to order. Asked for green tea. Told they dont offer it. Its clearly on back of menu. Ask for side of bacon on my sandwich - odd questioning look given back. Asked for loaded hash browns as side - that I am willing to pay for - told I can only have one side. Okay.....there. One side it is. Early start to my new nutrition plan. Let's see how the rest of experience goes ... They are funny though when cook gets them going ... Old Skool Detroit. Full of flavor. Hope food is ... read more

We order salad bar with soup . There was 2 kinds , cold in the bottom of the pot . Salad did not looked fresh . Dried out fruits and veggies. Cost 10$ . Young server very nice though . During our stay person came from the kitchen to check on salad bar . She (he)? Did not improved nothing . Not good place to eat ! read more

Big Boy Restaurant - American Near Me - Romulus, Michigan

This is fast food/ diner food. It is pretty good but the place wasn't very clean. Food was good though and so are the prices. Not my go to spot but it's not bad at all. read more

Ew. This is not the Big Boy (Frisch's) I have grown accustomed to visiting growing up in southern Ohio. This is a pale and strange facsimile. This is the airport food of the Big Boy chain. That's no coincidence, I guess, since it is off the same exit as DTW (Detroit Wayne County Metropolitan Airport). I heard a server ask a guy at another table "Do you want an 'Ohio' Big Boy?" Do all of these places have their own take on it? Weird. So, I noticed that my favorite open-faced roast beef sandwich was not on the menu. So I ordered the Pot Roast instead, thinking it would pretty much be the same thing, except without the bread- right? I asked for a cherry rootbeer- which the lady did not understand at all. I just told her to go ahead and put cherries in a regular rootbeer. They know what I'm talking about in Ohio when I ask for that, but okay. Actually, they were the ones that got me STARTED on it, in Ohio. Anyway. They don't have the awesome pellet ice at this location either. Half the fun of coming here for me is the ice. I know that sounds weird. I added the soup and salad bar. That was the best move that I did all night. The Cream of Broccoli soup was good. Really good. The Chicken and Rice soup was just okay. The salad bar had a lot of really weird stuff on it that I wasn't about to try...but not a lot of options for actual SALAD. Strange. I was further disappointed when my entree arrived. I don't know why I expected pot roast would be meat. It looked like some kind of gelatinous soy cubes under a blanket of gel-ish gravy. Yikes. I ate a few bites of it and then played it off to the extremely sweet server that I had eaten too much soup. (At least I *was* full.) She convinced me to take it with me. 2 days later, it's still sitting in the hotel fridge, an unpleasant surprise for the cleaning staff... At least they didn't screw up the hot fudge cake. Then I'd have REALLY been angry. I still won't go back. read more

We Came for lunch after Church looking for lunch, we chose the hot and cold Breakfast/Soup /Salad bar...it was great...lots of choices. The hot foods hot and the cold was cold. The fruits were ripe and sweet. Great service and reasonable price. I would recommend! read more

Super cute diner feel!! Walked and went to the bar for a milk shake. Great service, fun environment. Checked over the menu as I sipped on my chocolate shake! read more

Big Boy Restaurant - Mmmm chocolate milk shakes!!! - American Near Me - Romulus, Michigan