Darlene Johnson provides excellent service. It really makes you feel welcomed when you come through the door. The burgers and sweet potato fries are the absolute best and the service is beyond measure Enjoy!! read more

The burgers here are delicious. When they first opened up, I didn't think they tasted spectacular- but that could just be due to the overwhelming amount of people that were bombarding this place lol now that it's settled down a bit, I've tried 3 different burgers and their tuna burger and they are all delicious. Everyone that works here Is also super friendly. Who doesn't like good customer service?? Try their lunch special if you're in the area- $10 burger with a side and fountain drink! read more

We had this place the other night . It was surprisingly really good ! I got a turkey burger and my husband got a regular burger , also chili cheese fries and garlic fries . OMG the chili cheese fries ! Best I've ever had. My husband thought so too . Definitely try the chili cheese fries Legit the chili and cheese was so good I'm def going back ASAP for a chili cheese hotdog read more

This place is a great burger joint! Danielle always provides us the best service. My only recommendation is to provide the beyond burger option for the kids sliders. read more

I usually go to the one in South Orange but I stopped by this one because we were in Bloomfield already. The place is very clean and spacious. It was on a week day so it wasn't crowded and we got our food fresh and right away. I normally get burgers at this spot but I thought I would try a chicken sandwich today. I ordered a crispy chicken sandwich , at first the girl said they only have grilled chicken sandwich which i was confused because just before you walk in the restaurant it had a board and it say "special" fried chicken sandwich -_- . But then we got it settled. I have to say the chicken sandwich wasn't at all , at but messy while i was eating it but overall i liked it. the cook was very nice and asked if i wanted anything else on my sandwich. Their fries of course are always good. read more

BGR Burgers Grilled Right - chicken sandwich - Burgers Near Me - Bloomfield, New Jersey

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HORRIBLE EXPERIENCE! We went in to order food for take out. The guy taking the order mumbled, couldn't understand ANYTHING he said no matter how many times we asked. In the end we did not get what we wanted and paid for. NEVER AGAIN!! If they had decent people working there it would be fine. read more

Excellent, professional staff. Perfect burgers & fries. Win win!! Officially my burger joint.

The workers are so nice and make you feel welcome. the burgers are really good one of my favorites is the "gourmet mushroom" burger they have great taste and they make the burgers just right. I highly recommend this place and it's cheap. read more

The energy is this place is infectious! Darlene is so great and genuinely cares about this place and the customers! Every single thing I had was AMAZING! The fries, burger, onion rings, wings, cookies! Everything!!! Please support! read more

I stopped here for lunch today (Tuesday, March 15, 2022) with my husband. I am not going to complain about the food, especially because i love their garlic fries. However, my complaint is towards the woman working there. We went in the young man at the register took the order, there were 2 other people waiting for their order. They received their order and left. We received our order and sat down to eat. As we are eating, this woman (worker) comes out of nowhere spraying an air freshener/disinfectant all over the place and over our food. We are two professionals having lunch and wore our masks into the establishment, and i see no reason why she should have done this, there was no one there and no one else was cleaning. The spray went into our food and I have asthma which made me have to leave the place because of the smell. read more

Just ordered from this place for delivery and not only was the delivery QUICK (20 minutes) but the burgers were amazing. I had a bacon cheeseburger with avocado and bacon marmalade, and my S/O had the bacon cheese pretzel burger. Side of garlic fries and tater tots, and we were DAMN pleased. The garlic fries had actual munched garlic in it, and quite possibly one of the best thing ever. The burgers were not messy at all and held together quite well. We just about devoured those burgers in 10 minutes, which was probably fueled by our post hike hunger. I'm glad we found a good local burger joint, especially one that delivers. We will definitely be a repeat customer!! read more

Overall the food is great, fresh, good flavor and solid options; Restaurant is clean and has plenty of seating. The only reason I give them 3 stars is due to the unfortunate terrible customer service and employees with an inability to be respectful. I understand people can be on edge especially during these times but it shouldn't result in a nasty attitude towards a customer. I walked in as I'm putting my mask on, I greet the employees and am immediately greeted with a "sir, put on your mask!" and a head shake followed by an eye roll. A hello would've sufficed followed by a "could you please put on your mask." Maybe a solid class or two in customer service would help bring this 3 star restaurant to 5. read more

This was my first time visiting the restaurant. I was very impressed with the excellent customer service and tasty food. The garlic fries were amazing and the lettuce wrapped Turkey burger delicious. This meal was yummy! I will definitely be back for another meal or have my order delivered as they are on Uber Eats and Dash. read more

I love ordering food from this BGR. I tell them how I want the burger made and it's made how it should. The customer service is good. Employees are familiar with food in the store. Quick bite to eat for lunch was a success . read more

BGR Burgers Grilled Right - Menu , ordering bar - Burgers Near Me - Bloomfield, New Jersey

Tasty burgers and their onion rings good as well. The service here was really good and is one of the reasons this place is receiving for stars. Another is the nice atmosphere. Would definitely go again. read more

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Everyone in this restaurant that works there has an attitude. The heavy set light skinned lady sucks her teeth every time someone walks in the store. She huffs and puffs the whole time as if she's annoyed you came in the store. It's really uncomfortable, makes me feel I need to hurry and place my order so I won't annoy her more. The food is good but the fries are inconsistent. Sometimes there cooked well and when their rushing the fries are under cooked. And when you ask for ketchup they give you a container with enough ketchup for a French fry. read more

BGR Burgers Grilled Right - Soggy fries - Burgers Near Me - Bloomfield, New Jersey

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I would give this 0 stars if I can. We tried to order through seamless and grub hub. Seamless showed that the restaurant is closed. It was 8:30 pm and the restaurant closes at 11 on Saturday nights. We used grub hub because it showed the restaurant was open, after we submitted the order it showed the order would be delivered the next day and the restaurant is closed. We call the restaurant and ask them to prepare the order for today, and they say we have to call grub hub. We hang up and call grub hub who then calls the restaurant and they aren't able to process our order so they refunded us. Lastly we decide to go to the restaurant. We drive by and thought it's closed because they have all the chairs upside down on the tables in the dining area, lights are dimmed. Then noticed a small sign says "open". We walk in to place our order and the one person in the front area didn't help us and was listening to music on his headphones. Someone came out from the back and helped us with our order. If we had to guess they probably shut down the delivery order because they're too lazy to work. Beyond disappointed and did not feel one bit of any kind of customer service. If anything we felt rejected like they don't want business. read more

The workers are so polite and welcoming. My wings were very delicious. Shemir stood out as an employee the most from beginning to end. Thank you Shemir it was highly appreciated & your did not go unrecognized. continue to work hard. read more

Came here for lunch with the hubster and our aunt and I'm not disappointed at all with the food. I had a beautiful turkey burger, onion rings, and an Oreo milkshake. Let me start with the turkey burger. It was grilled to absolute perfection and perfectly seasoned. The onion rings were amazing and just the right portion leaving me satisfied without feeling disgusting. The milkshake was your average cookies and cream ice cream with milk, nothing to write home about. I enjoyed every. single. bite of my food. The only two hiccups that occurred were that one of the employees was slightly rude but the manager and chef more than compensated for this. Also, the channels could not be changed on the TVs because the remote was unavailable to the employees that day but these are very small things in comparison to the great food I had. I will definitely be back. read more

I decided to order a burger today and I got the meat, the jalapeños, the pickles but no buns.... seriously I paid $8.90 for a burger that I have to eat with my hands. BGR do better. If I could give you a 0 star I would. read more

BGR Burgers Grilled Right - BURGER WITH NO BUNS ?! - Burgers Near Me - Bloomfield, New Jersey

An elevated fast-food burger, cooked to order. The location is convenient. Parking can be a bit of an issue. Affordably priced. Kid friendly. Non red-meat options: Turkey, chicken, veggie, salads, tuna, hot dogs. Decent selection of sides: Fries (reg and sweet), onion rings, mac n cheese. Ice cream and shakes. The service was quick and my burger was cooked spot on to order. In my mind, this is what elevates them above Shake Shack and Five Guys. The burger is a little larger (1/3 lb) and they cooked it to a perfect medium. Not your well-done version like most fast food joints. Brought the food right to our table. The restaurant was clean, the service fast, friendly and efficient, and the price point is great. There's also an ample variety of toppings: Some free--lettuce, tomato, onion, mushrooms and more... Some paid--Bacon, cheese, egg, avocado and more... Also, props to the correct burger to bun ratio. Some burgers are overwhelmed by a huge bun, while others are over matched and falling apart mid-burger. This was right on. There wasn't much not to like. read more

I feel like the food would be good if it didn't arrive cold and soggy. I placed an order for delivery at 5:53, got a call that the delivery driver "fell on her bike and the order is being replaced", and now just got it at 7:22 just for them to have forgotten my fries. The burgers are flat, greasy, soggy, and cold along with the fries. The only thing they didn't mess up was the coke that I ordered and that's only because it's pre made and there's no way they can mess it up. I called to ask what happened to the fries and the guy that picked up just said that they forgot to pack it and asked if I wanted to send back the order with the delivery driver. $25 for 2 cold burgers and missing fries is ridiculous! I came here once before and the lady working behind the register yelled at me for leaving a mess with the napkins even though I never even took any... the rest of the reviews on here further show the staff and customer service isn't the best. Never ordering from here again and definitely would not recommend it. read more

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1 of my favorite places to grab a burger in the Bloomfield area they are very unique too other restaurants close by also a larger selection of toppings Darlene the manager always helps me on my lunch break read more

We had a great experience here! The BGR's were great and... when we realized they forgot to add an egg to my sons burger, Darlene Johnson made us a whole new one. She was super friendly and explained the menu and highlighted the specials. Even when incoming staff arrived they greeted us. Great BGR's Great service! read more

I ordered delivery from here, the fries were lukewarm when they arrived. The chilli dog was a little salty but the dog itself was good and good quality. What really gets the rating though is the burger, I guess it tells you that in the name. I got the western bbq burger, bbq was good bacon and onion rings in there too. But the burger was excellent cooked perfectly nice and juicy and a really strong burger great meat. If you are getting something go with one of the burgers you won't be disappointed! read more

Walked in to order some burgers, and as soon as I walk in, no hello, no hi. Nothing but "you need a mask to order". Zero human to human interaction. So robotic. You're not going to let me order because I'm not covering my face? So you mean to tell me that I can order for pick up, walk in, talk to everyone in there to get my food but can't walk in to order? And what makes it worse is that Every single one of the employees behind the counter had their masks under their chins before I walked in. So you don't have to "properly" wear a mask while prepping food but I have to wear one to order my food? Zero common sense. I don't even care that they weren't "properly" wearing their masks, but to force a customer... So sad. Truly so sad. Never coming here again. read more

I was pleasantly surprised by my order from BGR. I loved that the have so many patty and topping options. I had a turkey burger on a bun but my gluten free friend was able to get hers wrapped in lettuce which made her super happy. The fries were a little soggy but understandably since we had our orders to-go. read more

Sky"s the limit! Exceptional guest service. Sky greeted me practically with a warm welcome as with open arms. She prepared my food perfectly. As shift leader she did a great job and I will be back! First time there and I was impressed. read more

This is nothing but glorified fast food. To be honest, McDonald's is probably better. For those who are health conscious, don't even bother getting the lettuce bun option..it is a complete mess and I ended up needing a fork. Also, the employees are not friendly and were mad when someone was calling the place at 8:00. I guess seeing an empty restaurant on a Friday evening is a tell tale sign of the food. read more

I was APPALLED by the disrespecting attitude of the employees!!!!! I just wanted to pick up my order, I did not ask for a side of flippancy. Not only was there a lack of common decency towards me, but my OWN MOTHER as well. I also noticed that in making my meal, an employee used his/her's BARE HANDS to do so. I was baffled and disgusted by this. I don't know where his/her hands have been!!!!My order was ready, however I had to wait 30 minutes until I was finally able to take my food home. I attempted to get the attention of an employee but I was met with attitude and told to "WAIT". I have long enjoyed bgr and have never had any complaints with the service prior to this experience. However when I returned home with my meal, I was disappointed to find that my burgers were BURNT. I just wanted to give my friends a nice meal, but bgr was unable to satisfy my friends and I with good service and food. read more

Was very impressed. Burgers were delicious and juicy. The milkshakes were sooo soooo good. It's a cute small place on the corner. I never paid too much mind to it until a friend mentioned it. Would def come back for another burger. read more

Bad burger, bad service. Service was slow and rude, thoroughly recommend choosing a different burger place to this one

Great staff and service, delicious burgers, garlic fries, tenders and onion rings. I highly recommend this restaurant.

Been here twice. Ordered the sliders both times as described on the menu (cheese, pickle, onion and sauce). The first time I got two dry sliders with cheese. They had just opened, so no big deal. Every new place has kinks to work out. Ordered again the other day, SPECIFIED the sliders with everything the menu says they come with and a side of grilled asparagus. AGAIN, 2 dry burgers with only cheese. The asparagus was marinated in something weird, ate two spears but to me the taste was really unpleasant so I didn't eat any more. Was excited to have this place right near my job, but I can't deal with a restaurant that doesn't give me what I order. That said, both times I was in, the staff was very pleasant. read more

I had went to Seton Hall game the night before and they had a promo for a free burger so i decided to try it. What a pleasant suprise. The place was clean the cashier taking the order was very pleasant.I ordered the Bison burger with onion rings burger so fresh i loved the bun and the chipotle avocado dressing on it. Onion rings were hot and fresh and the drinks at the self service bar were calibrated correctly and tasted great. I have been in the restaurant business for over 30 years and let me tell you this was one of the best restaurant experiences i have ever had thank you keep up the good work. read more

We got there and the cashier took two calls while I stood in line. Nobody else working cashier. BurgEr was dry. The forgoT to add mayo and the lettuce and the tomatoo. They brought the shake out first then madE me wait for the burger. So I had a goop shake when my food came out. This placce sucks. Done. read more

This was my first visit to a BGR (with the new branding and menu.) It was 11:45am after running a race at Branch Brook Park in Newark. I ordered the Triple D burger, garlic fries and Cherry Blossom shake from the cranky employee. I enjoyed my meal while watching two televisions and listening to Stone Temple Pilots. The burger was small and quickly devoured. The fries were alright. The shake with chopped up cherries and with full cherries on the bottom was awesome. It's a shame that $20.01 gets you so little though. Ten dollars for a jumbo slider is not in my budget nor in many people's budgets from Bloomfield College across the street. read more

Amazing service, food is also AMAZING!!!! It's very clean and friendly environment. The Tripple D burger is very good w/homefries

My boyfriend and I ordered from Uber Eats. I created my own. I did a cheddar cheese burger with bacon and lettuce. I got fries with mine. My boyfriend got the western barbecue burger with sweet potato fries. We were both very happy with our burgers. The brioche buns are good. And mine was cooked perfectly medium well. I would definitely go there or order from there again. Unfortunately I didn't take any pics lol read more

Food is good! Price is good! Kids menu is good! Location is great! Service is AWFUL! I don't understand how it can be that pretty looking and yet so disorganized. Place a order, they present you with half only. Repeat your order, they complete half of that. Maybe the employees have never worked in this industry before? Order online, might as well order in store. Let me say again, the food is good! But I'm old and tired and hungry. Go there because you can wait for a decent burger and enjoy repeating yourself. read more