Ben was super helpful as we arrived not knowing anything we wanted except a computer, and maybe a…read moreMacBook. After browsing with absolutely no pressure to make a sale, we decided we wanted a gaming computer and a curved monitor. Ben was super helpful, asked all the right questions about how we're going to use it, our price range, and what add-ons and capabilities we cared about. Ben answered all our questions with ease, was incredibly knowledgeable, and left us feeling well educated and confident in our purchase. We left with a great ASUS curved monitor and a PowerSpec computer, their personal brand. Can't wait to get this set up and start playing! Thanks, Ben!

While Micro Center is insanely expensive, they almost always have what I need in stock. What I hate…read moreseeing is what I purchased that day show up in my feed for 1k less when I just spent 8K in store. That definitely made me think twice about just going to Micro Center when I need computers or parts. From here on out they are going to be a last resort and my customers are going to have to pay the difference. Never just go "pick something up" from this store. I also think it is hilarious that the website states "best computer store in Parkville" when it is the ONLY computer store in Parkville, MD. Otherwise the staff is friendly and attentive, however I have been looking for a trackball mouse and they only have 2 options, not great options either.

I went to Poptronics on Harford Road and was honestly very impressed. From the moment I walked in,…read morethe professionalism stood out. The customer service was top tier--everything was explained clearly, they gave me multiple options, and made sure I understood exactly how the system worked before moving forward. No pressure, no confusion, just straight transparency. I had an automatic remote starter installed, and it was fully installed and ready to go within an hour. That alone deserves respect. The work was clean, efficient, and done right. The shop itself is clean and well-organized, and you can tell they operate with integrity. They take pride in their work and it shows. If you're looking for quality installation, honest service, and a team that actually knows what they're doing, Poptronics is the place to go. Highly recommend.

This place is nothing short of awesome . The kia boys tried to steal my sons car from in front…read moreof his home thanks goodness for the updates that kia provided which was successful in preventing the theft. Poptronics did an excellent job with the installing of my sons security system. I did notice after dark fell that there was no security indicator light that flashes just for extra security and another layer of theft deterrent. When i called back up to the shop they were more than happy for my son to bring the car back in to have the light placed in the car which again they did a seamless and excellent job.

Just purchased a 100 " Hisense U70N TV. I wanted to have a 100" inch TV in our theater to replace…read morethe 80" TV. I checked Amazon and Best Buy for TV's, prices and delivery. I settled on the Hisense U70N because it seemed like the best balance of the latest tech and price. Best Buy had the best price in included delivery and installation. This deal seemed too good to be true and I was a bit skeptical. I am so satisfied with the the Geek Squad delivery and installation. The lead installation tech was very knowledgeable and experienced and you could tell. His assistant was very new and that was also very apparent. Overall, the experience was excellent. The service was fantastic and the price cannot be beat. I feel as if I got a steal.

Staff has zero consideration for customers. They have a line out front for an hour and know full…read morewell they are sold out and don't tell anyone. Then the employees sit behind the counter and laugh at people when they have to just turn around and leave. Terrible location and staff and management are a joke. Do better and treat your customers with a little decency.

From the most knowledgeable, sophisticated audiophile to a person who has only recently discovered…read morehis/her love for music--and for that vast segment of the musically attuned population between these two extremes--one need look no further than Gramophone in Timonium, Maryland, for your high-end audio needs and desires. Gramophone carries the very best in all the categories and groupings that constitute the vast repertoire of audio equipment: bookshelf speakers, floor speakers, CD decks, amplifiers, turntables, receivers, sound bars, isolators, precision cabling, and much more, exclusively featuring only the most reputable, trustworthy brands in the high-end audio equipment market. For the nascent audiophile who is a recent entry to the world of high-end audio and who might be challenged by the dizzying array of available high-end audio equipment that graces the market, fear not, for Gramophone's employees are the most knowledgeable, skillful, and passionate in the business, bar none. Of equal importance--and perhaps even more so--they are willing, able, and sincere in assisting you in whatever way possible, since they instinctively know that the purchase of high-end audio equipment is a deeply personal, serious decision and one involving a substantial financial investment. Case in point: in Spring 2025 I made the leap from an owner of a reliable, intermediate, matched stereo system that had served me in good stead for decades to a complete high-end audio system consisting of Yamaha, Sonus Faber, Marantz, and Tascam audio equipment. The Gramophone employees assisted and guided me at each step along the way as I assembled a high-end audio system that met my needs, musical tastes, budget, and personal expectations. The end result is that I am now the proud owner of a complete high-end audio system that fills my home with exacting, precision, enriching sound quality that I have so keenly desired for such an extended period of time. Another category in which Gramophone is unmatched in the world of high-end audio is that it stakes its very reputation on standing behind every product that it sells its customers. There is a personal situation that I encountered with a product--a Sonus Faber Lumina I Bookshelf Speaker--I purchased from Gramophone a short while ago. While time and space do not allow me to go into great detail about this situation I will personally attest that Mr. Justin McMahon, one of the Gramophone high[er]-level managers, took care of every detail that impacted this situation and replaced the defective Sonus Faber Lumina I Bookshelf Speaker and its mate with a pair of brand-new Sonus Faber Lumina I Bookshelf Speakers. It is demonstrative of the professionalism, courtesy, and laser focus on customer satisfaction exhibited by Mr. McMahon that has elevated Gramophone to loftiest pinnacle of exceptionalism in the highly competitive world of high-end audio equipment companies. Lest I be remiss in completing this review to my satisfaction I must also pay tribute to two other Gramophone employees: Joseph Moscatell and a young man named Daniel. Joe Moscatell has assisted and guided me in ways too numerous to mention throughout every step of each purchase I made with Gramophone, and there have been quite a few. Daniel is a young man whose knowledge of audio equipment belies his youthfulness. When I was researching high-end audio equipment it was Daniel who took great pains to explain in excruciating detail the functioning, performance, and harmonizing of high-end audio systems and how best to match components from various audio manufacturers to achieve an absolutely flawless sound quality. Having now passed mid-life I am no longer a young man; ergo, by this time in my life I have dealt with scores and scores of companies, with some ranked appallingly poorly to a few at the extreme other end of the quality continuum, thus earning a very high mark. As a consequence of dealing with scores and scores of companies, I have, out of necessity, developed a much-needed sixth sense for evaluating their overall quality, reliability, and trustworthiness. In all my many years on Planet Earth I am respectfully honored to state that Gramophone is, in all likelihood, the one company that has exceeded my extremely high expectations in every possible way. Keep up the outstanding work, Gramophone; your class, precision, and excellence absolutely do not go unnoticed. A supremely satisfied customer. Mr. Nick Glorioso

Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

Everything‼ This 3rd generation family institution has been selling consumer electronics for a…read moreCenturySoundscape has been selling consumer electronics from the inception of consumer electronics. They got their start selling floor standing console radios in the 1920s, & have remained on the cutting edge of electronics, & the technology leader ever since. Started in Bawlmer Hon, & still there a Century later, the Dorsey family has been serving clients locally, nationally, & internationally. They are most likely the oldest consumer electronics entertainment company in America (if not the World's oldest), & they are still family owned & operated. Amazing! .................................................................................................................

I really had an incredible experience shopping here. I know a little about audio equipment, but was…read morecertainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!

This was our 2nd large purchase/install of 4+ TV's from The Big Screen Store and we couldn't be…read morehappier with the entire process from choosing the correct TV's to having them hung to perfection in our new DE Beach Home. We highly recommend this store for your Samsung TV purchase and installation. Josh took great care of us both times we bought from them. Thanks, The Stowell Family

5 star! Very professional staff... Very knowledgeable and helpful. Timing and delivery were as…read morepromised.. Staff very professional and helpful. Highly recommend Big Screen Store and their staff,

Have not been here in a while. Bought and apple key board and monitor adapter. I was immediately…read morehelped and also given answers to many questions I had. The attendant was very helpful. There was security there so I felt safe. Gotta be honest prices for these apple accessories are high. However, the customer service was top tier.

Great service and great patience for the associates at the Apple Store!…read moreI will definitely be back to make purchases as needed!!

This Target is consistently well stocked and neat . We shop there every week and love it .read more

Call this location today and spoke with Carrie she was very helpful with an order I placed online…read moreshe , provided top tier service... I can see her smile over the phone ... very pleasant employee.:/