These folks REALLY saved me on July 1st: I was staying at Black Butte Ranch for a week, had driven…read moreup so we could use our Specialized bikes which we love instead of renting like we did last year: I had a problem with none of my gears shifting even tho my SRAM app said my batteries were good; turns out the brake batteries were dead; Ian and Gary at Project Bike assessed the problem right away and I was on my way in 10 minutes ! Wished e had this shop & these guys in Tucson ; simply AWESOME ending to what started as a bad day !!

My BF bought a brand new bike from them and from day one had shifting issues. He kept taking it…read moreback and they "adjusted" it for him, only to have the problem continue. Multiple times back, never fixed the problem. The last time they tried to upsell him a whole new drivetrain for $1500. Took it to another shop in town, and they said derailleur was grossly out of alignment and wore out his chain and cassette. So basically PB was gaslighting BF for 2 years saying nothing was wrong when the bike was set up like trash from day one. Obviously they are not competent mechanics or they would have fixed this immediately. Instead they just wanted more parts business by letting him destroy his bike.

These guys are great. Very knowledgeable and listen to you. They did an upgrade to my old Colnago…read morelast summer and tuned up my gf's bike recently. Best quality bike shop in Bend.

Walked in to rent two bikes for a first time Mtn biking experience in Bend.Very good customer…read moreservice. However when my daughter asked about the rock hard seat made more for a racer road bike, the man causally said that what they have for, "floor models" after 4 hours we headed back walking 1/3 of the way, jeezus never been so in pain on my Ischium. Both of us ! When we returned the bikes a day early cause we wanted to get rid of them. They asked how it was and I said yes it was a beautiful day and a great ride but we only enjoyed half of it.. he didn't remark and we were on our way. Wouldn't come to this bike rental again unless I had my own seat with me ready to go or my own bike and I was just going for repairs. I'm gonna spend the rest of my short vacation hobbling around with bruised bones.

Just a note of thanks. Amazing support for this year's ChefsCycle event. When things went a little…read moresideways, Sunnyside staff showed up where my husband was taking a break with a bike to keep him cruising across the finish line! Equipment and service with a smile, nailed it! Why ship a bike when you can rent a state of the art ride with people to support you? Thank you!

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

I have engaged with this bike shop on two occasions. The owner is honest, extremely friendly and…read morevery competent. The prices are extremely fair and the quality of the work is outstanding. I would go here anytime and highly recommend this business.

My road bike wouldn't shift with the front derailleur so I assumed the cable broke in the brake…read morehousing. Brought it in to The Hub Cyclery and after inspecting it TJ (the owner) found that the it was only the cable set screw that some how loosened after many years. All he had to do was tighten it and adjust the shifting. Great that TJ was so up front about this. I will be going here from now on for any of my bike service or needs. Great shop and besides mountain bikes they do great work on road bikes as well. He even welcomed working on a Campagnolo groupset! Thanks Again!!

I have been looking for a suitable Ebike for some time. When in bend visiting my son went to the…read morestore more out of window shopping. Well due to the amazing sales staff ended up purchasing one of their rental specialized 3.0 turbo. Here are the highlights of the process; worked with 3 different sales people showing an amazing amount of collaboration, worked on confirming pricing, as I was leaving for California the next day rode the bike to their repair center to have it cleaned and prepped, due to a minor repair needed they needed an extra day and texted me by 9am the bike was ready, to top off an already great experience helped find a way to fit it in the car. During the sales processed was offered 12 months interest free financing and really helped looking at all the bike options based on my needs Highly recommended

My experience was brief but great! After calling one of my go-to bike repair shops in town and…read morefinding they did not have what I needed, they suggested I contact Bend Electric Bikes. I try to avoid downtown, but parking over by the library meant only a short walk over to the shop. The guy behind the counter quickly located the two items I needed and the price was better than I was expecting. Turns out it was the owner, Stirling! Great service, great prices. I would not hesitate to go back in the future. I'd even brave downtown for it!

I just bought a fat tire recumbent bike elsewhere and we got it to where we are staying and my…read morehusband popped the tire . Not stoked as I was so stoked to ride my new bike. Where we bought it was closed for the day and gone, not back till Monday and I did not want to wait so he recommended Hutch's. We were able to get in before closing and get the tire tube replaced so I can have my bike for the weekend. Super helpful and friendly and got us on our way and he showed my husband how to fix it and we ordered a couple for backup in the future. This place got us fixed up no problem and service was friendly and efficient. Definitely a busy place but great help and service.

Sold me a demo bike a few years back with a bad "brain" suspension :-( stated the bike was…read moreserviced after the demo period and was in perfect working order. Not the case and wouldn't you know it, they do not service the "brain" system on the bikes they sold.

Low-key no pressure shop with top quality bikes and components. I couldn't have had a better…read moreexperience buying a bike assisted by both Eric and Bob. I'd ride the bike, they'd adjust it for me. I'd ride the bike, they adjust it for me again, and so forth until it was perfect. Nothing but smiles--and I got a great bike in the end. Love those guys!

Eric is knowledgeable and very welcoming. I just moved here from New Orleans and he answered all my…read morequestions about the bike I brought in. I will be going back once I'm ready to upgrade to another bike. He offers the best value that I've seen

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

Great selection of used outdoor gear, from shoes/boots to parkas and shells to climbing gear and…read moresleeping bags. The stuff is definitely pricier than you'd find in a thrift store but usually much better quality from upper-end brands. There's a full service ski and bike repair shop area in back too, and lots of good advice is dispensed here on the regular. Counter folks are always upbeat and helpful too. Laid back but pro vibes. Local treasure, IMO.