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    Best RV Center

    2.5 (1k reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Best RV Center

    RV repair

    Vehicle battery testing

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    Reviews With Photos

    Consumers Beware!!!
    Todd D.

    1 Star -- Documented water damage, no response, unprofessional conduct Purchased a 2023 Heartland Big Country 3500SS. Nine days after delivery, water was streaming through the kitchen and closet after the first rain. Roof seals were visibly cracked -- something their service center should have caught and disclosed. Since reporting the issue: two certified letters ignored, emails bounced, service contract provider had no record of our $4,999 plan, CEO promised a callback and never called, supervisor raised her voice and told me her time was more important than mine. They also sent DMV paperwork to the wrong address and now want us to pay a $25 fee to release the $280 refund they owe us -- for their own error. Full documented account with thermal imaging evidence: bestrvworstexperience.blogspot.com

    Mark K.

    Accountability for better quality work. Stop the bait and switch tactics like you used on us. Be honest in your dealings with others, stop brushing things under the carpet when you don't want to deal with the problem. I'm extremely disappointed with Best RV and it's owner. I promise I will never buy or take my camping trailer into you again. In my book as well as many others who have done business with you, You're not of good character and as a business can't be trusted. You can take that to the bank !!!!!!

    Best RV Center Turlock front entrance

    Zee (owner) and the Best RV crew are exceptional at what they do and how they deliver customer service. They go out of their way to accommodate customers who are in a pinch and need help. Calling out Annabelle specifically in this review because she helped to save our weekend vacation plans when our awning motor gave out. The service team's calendar was fully booked but she was able to "find" a slot for us impromptu and we are so grateful. It takes empathetic and compassionate people with a "can do" attitude to make that "slight edge" of difference between a good business and a great business. Annabelle, Zee and the rest of the Best RV Team are really the substance of what makes this establishment one that we will repeatedly bring our business to. Thank you Zee, Annabelle and The Best RV crew.

    Lynda S.

    Thank you, Zee, Naiel, Gilbert, and the Best RV Center Crew!! We were traveling from Florida and did not realize we had damage on the roof of our fifth wheeler. We took it to Best RV Center. The Service Department handled everything professionally with our insurance company and fixed the roof without any hassle on our part. Upon pick-up, Best RV Center ensured that every detail was taken care of, including safety features (electrical), making sure everything worked, securing our hitch, fixing the shower doors, tightening the kitchen faucet, and checking our tire pressure before letting us leave the lot. All without charge!!! Best RV Center is truly the BEST!!!

    My trailer

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    19 days ago

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    5 months ago

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    2 days ago

    Business owner information

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    Monte B.

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    11 days ago

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    5 months ago

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    25 days ago

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    26 days ago

    Took our trailer in to be serviced and they did a great job. Zee has helped us twice and he has always been helpful and courteous.

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    18 days ago

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    Monte B.

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    2 months ago

    Had a wonderful experience at best RV. Zee has helped me twice now and has done an excellent job for me.

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    6 months ago

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    27 days ago

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    4 months ago

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    4 months ago

    Had a great experience purchasing our very first travel trailer through Joey in 2020. It is now 2026 and we still love our travel trailer.

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    2 months ago

    Amazing! Great service great team made this process really simple. Salesman. Finance. service. 5 stars all around!!

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    1 month ago

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    10 months ago

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    6 months ago

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    3 months ago

    Zee and Anabel did and amazing job and so did the techniciansfixed my trailer like new couldn't tell ever was broken

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    3 months ago

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    Page 1 of 26

    Best RV Center Reviews in Other Languages

    Ask the Community - Best RV Center

    I need to install the new air conditioner, replace the awnings water barrier, when it rains it leaks. I need to fix the hot water heater and fix the front jack stand that keeps the trailer in place. RV.?

    yes we do this! Please contact our service department!

    Do you have dump station?

    Yes we do! Monday-Friday 9am- 2 pm

    Are their prices negotiable?

    Their prices are pretty firm and I've found they won't really negotiate below their asking price. Make sure you don't sign the papers until you do a good walk through, because once you sign them its yours and any problems that are with the trailer… 

    View All 4 Questions

    Review Highlights - Best RV Center

    “Rico did a great job explaining the trailers in-n-outs and made the walk-through easy and understandable.”

    Mentioned in 21 reviews

    Read more highlights

    Independent RV - A Cougar 5th wheel with a person standing in front smiling.

    Independent RV

    (22 reviews)

    I had such a great experience with Independent RV from start to finish! Stacy was absolutely…read moreamazing and made me feel comfortable and confident throughout the entire process. She was so helpful, patient, and made everything feel easy instead of overwhelming. A huge shoutout to Jessy, our tech, as well! He was incredibly helpful, took the time to walk us through everything, answered all of our questions, and made sure we felt comfortable with the trailer before leaving. Everyone we worked with was friendly, knowledgeable, and made buying our trailer such an exciting experience. I'm so grateful for Stacy, Jessy, and the entire Independent RV team. I would definitely recommend them to anyone looking for an RV! We can't wait to get our adventures started thanks to Independent RV!

    I needed the trailer hitch ball adjusted to a lower setting but didn't have a large enough wrench…read more I took the hitch to Independent RV, and they quoted me $200 just to remove two bolts. As a returning customer who's spent thousands with them, I found that excessive--I would have been fine paying around $100. I ended up taking it to a local mechanic, who completed the work in about three minutes and didn't charge me a thing. In appreciation of the excellent customer service, I bought lunch for the whole staff. I had planned to have Independent RV reseal the roof, but after this experience I'll either take it somewhere else or handle it myself.

    Toscano RV Center

    Toscano RV Center

    (112 reviews)

    We bought a new Coachman travel trailer this month from John. After a year of research and dialing…read morein exactly the trailer that met our needs, we found inventory in Los Banos and set up an appointment to see the trailer. First meeting was good, friendly, and confirmed what we were hoping to find with the trailer we had researched. John was courteous during this interaction and drove us around the lot answering questions. We appreciated that he didn't try to upsell us on other inventory that didn't meet the specifications we had been looking for. By the time we left, we placed a deposit on the trailer to go home and sleep on it. John handled some of the DMV paperwork over the phone and via text to streamline the process when we arrived for pickup. We agreed on final configuration including a lithium battery to be able to dry camp for multiple days running our fridge and basic power. Assuming the vendor whose sole purpose is selling RVs to people knew exactly how to outfit an RV electrical system, we didn't ask a lot of questions or do the electrical homework ourselves before delivery. Looking back, this was a huge error. Our first night home the trailer had no battery power. Hours later and many phone calls to Forest River roadside assistance, we discovered the tech who had inspected our trailer when we picked it up blew a fuse and never verified that the battery actually worked. Strike one. A quick trip to an auto store got us replacement fuses and we were able to charge up at home before our first trip. Much later, John finally texted back "XXXX showed you the battery disconnect switch?" Irrelevant and too late. First day we take the trailer out, we noticed the toilet bowl was full. That was a fun find. Dirty footprints all over the toilet and flush pedal, and a bowl full of pee? Strike two. By the second day of our trip, we had lost battery power and the fridge turned off while we were out hiking. Coming back to spoiled food and a thawed freezer at a remote site in the mountains was unpleasant. We diagnosed the entire electrical system to learn that they sold us a 100Ah battery at 100% price markup to run a fridge, which was never going to be possible. Strike three.

    Bobby Sousa is the man! He went above and beyond to help us during a road trip when we realized we…read moredidn't have a 30-amp power cord. Not only did he take the time to help us find the exact part we needed, but he also made sure we got a fair price. What impressed us even more was his kindness and genuine willingness to help. Bobby has a heart of gold, and customer service like his is hard to find these days. This company was actually the only place that had the product in stock, after calling several places, and they accommodated our needs without hesitation. Thanks to Bobby and the team, we were able to get back on the road quickly and without stress. We will absolutely vouch for Bobby and this business. If you ever need RV parts or assistance, make this your first stop. You'll be glad you did. Highly recommended!

    Family RV

    Family RV

    (307 reviews)

    Rented a motor coach for a week with them. Great experience and would use again. It was my first…read moretime operating one (I have owned a travel trailer in the past), and they walked me through how to operate it safely. 500 miles later I felt really comfortable handling it.

    Whatever you do, don't rent from here absolute rental place from hell. And when you bring it back…read moreand tell them all the issues you had, they will try to charge your insurance. And when you try to call and talk to them about the situation, they will hang up on you and not answer your calls, And the very ignorant lady in the office will sit there and try to talk over you the entire time. We should've known from the get-go because of how the rental started already the AC and the generator were not working so they sent my mom to the shop with the RV and had her sit there for several hours while they fixed it. We left on our trip and packed our food for our camping voyage and lo and behold we get there and the refrigerator has completely stopped working and our food has gone bad. We received the rental right after someone else and they did not dump the sewage and it backed up into the trailer. We also had no luck with taking a shower because the shower started flooding out out of the bottom The trailer into the storage area, where it completely soaked all of our things that we had stored. Forget trying to use the awning wouldn't even go out a quarter of the way. And when you return it and tell them about all these issues, they will tell you nothing about discounts or how sorry they were or anything. They will just charge you for running the generator longer because on the form it says you need to run the generator to get the battery charged enough to run the refrigerator so that that's what we tried to do And apparently, we ran the generator too long because they charged us for extra hours . Never ever ever rent from this place zero Customer Service. They just want people to rent from them so they can get their trailers fixed through other people's insurance. Would never recommend them to anyone . There were no broken pieces inside of the RV when returned so that doesn't make any sense. The actual Renter is my mother and my stepfather who I accompanied on this trip. And yes, things got heated on the phone call when I kept trying to speak and was being spoken over. When trying to voice my concerns and feelings they would just talk louder . Still zero accountability for all of the problems that we had with the RV.

    Rv Depot

    Rv Depot

    (13 reviews)

    Recently purchased an RV. Had to bring it back for warranty issues/repairs within the first week of…read moreownership. After repairs were complete and I had the rv back home I noticed that they had removed my registration, all my insurance documents and an air mattress I had put inside one of the cabinets (the air mattress was over $100). When I called and asked them about where my stuff was they said they would get back to me. Of course they never got back to me! Thieves!!!! DO NOT TRUST THIS COMPANY!!!! Definitely do not hire them to do any additional work or anyone they recommend either! I also paid for what was supposed to be quality painting to redo the pinstriping and designs. Wow!!! What a horrible mess!

    Scam, scam, scam!! And VERY unprofessional! Some dude named "Nicholas" who claims to own the…read morebusiness verbally harassed me and my husband on social media about our travel trailer listing. He was giving us some lowball offer saying our trailer wasn't anywhere near worth what we listed it for. (We did our research, thanks.) We saw the horrible reviews about this company and decided to wait and he called us Karens saying "it won't sell." lol. Immature and unprofessional! It's no wonder you have a 1 star rating. Apparently, they are practicing without a business license. Check the BBB and consumer affairs website!!! Beware... and go elsewhere!! These people should be in jail and sued! Update for Nicholas: Our trailer sold for way over asking price. We got the last laugh LOL

    Manteca Trailer and Motorhome - Ceiling trim they fixed because it was hanging off

    Manteca Trailer and Motorhome

    (343 reviews)

    Really great experience we love our trailer the walk through was short to the point and very well…read moredone. There were a couple of things that needed to be fixed Karl had the service department take care of them. The experience is always going to a little stressful I mean spending 28k may not be much to some but to us it was and the group was pleasant and they made the experience fun and we were Happy we made our purchase at Manteca Trailer

    This review is for the service department…read more After purchasing the trailer, we had a run around of information on when it was to be delivered to the facility. This is where the frustration began. There was some pretty significant damage to part of the wrap during transport, and that was fine, it was going to be getting fixed... we were told it was ordered and given an approx. date. That date came and apparently it was not ordered, but another part we needed was. To get that taken care of was beyond frustrating. Upon picking it up, another part we needed was not ready, so again we would have to drive down and drop it off. Even after this last drop off, after making the appointment because we were called and told the part was ready, the part is not ready and we have to wait some unknown time for it to "hopefully" show up. Each time we have brought our RV in for maintenance/ to get a repair, we have never been greeted. As well when we went to pick it up. Each time we have stood inside and not one person has asked if we needed help or even said they would be right with us. Most times there were at least 2 people not with someone, and many other staff walking in and out. When dropping it of, most staff sat at their desks starring out as we unhooked- it would have been better worth our time, if we could have been checked in while we unhooked. (We even received a call to do a survey about how service went and we did not have the trailer finished yet, so it is hard to give feedback for that.) We had several more conversations with the service department and a few more survey calls which, because we did not have the service complete, we could not give feed back properly. Upon our last pick up, after all the parts had arrived, we finally had a better encounter. I completely understand that they are busy with so many trailers to check in, work on and check out, but it would be nice to be have a little more support when showing up.

    Best RV Center - rv_dealers - Updated October 2026

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