[[HIGHLIGHT]]They were nice.[[ENDHIGHLIGHT]] Got my trailer fixed within a couple hours. Did good on my wash as well read more

Best RV Center - My trailer - RV Dealers Near Me - Turlock, California

Service / maintenance team sent videos during replacement of toilet, shower leak fix, and other miscellaneous items that needed attention. Jay took the extra time to fix a slide problem that has been constant through out the last few years! [[HIGHLIGHT]]Thanks Jay, as that issue has been the most frustrating on past camping trips.[[ENDHIGHLIGHT]] read more

I want to say thank you to Mario who works at Best RV. He took the time to go over everything that had to do with the camper trailer we purchased at Best RV. He was very professional and friendly. He cared about our concerns and made sure that we were completely satisfied with the product. Also, I would like to thank Monty, the Service Manager for his patience and understanding. He was a great help getting the repairs done to our satisfaction. Mark and Sandra Kaufman read more

Best RV Center - RV Dealers Near Me - Turlock, California

[[HIGHLIGHT]]Came in to look at trailers to see what we liked. We have a family of 5 and took the smallest golf cart possible to take us around in so not a very comfortable ride especially with kids that didn't feel safe on the back.[[ENDHIGHLIGHT]] Saw quite a few trailers. Liked 2 of the used ones asked if price was negotiable. They said no so we walked. Some of their used trailers are nearly the same cost of a brand new one. We aren't looking for new but felt like they were pushing new so they can get more money. The plus is they have a very full lot and have everything you can imagine. read more

My experience started out amazing, but didn't end that way unfortunately. [[HIGHLIGHT]]I walked in with my good friend and his wife so they could look at down sizing their trailer and also look at getting one myself. We walked in on Memorial Day holiday without an appointment and was greeted by the sales rep Sal. He was great and knowledgeable and got us to the exact type of units we were looking for.[[ENDHIGHLIGHT]] Within 30-45 minutes we all fell in love with the same trailer, a 2026 keystone bullet. It had everything and the price seemed fair, almost too good to be true. [[HIGHLIGHT]]After picking the trailer out we went back to run numbers and do financing with Manny, he was laid back and understanding and made things as easy as he could.[[ENDHIGHLIGHT]] Then came the first issue, my friend wanted to break even and not roll over negative equity into his new trailer and they were way off from accomplishing that. [[HIGHLIGHT]]One of the owners came in and tried to negotiate and was rude and argumentative and unwilling to work with us despite having to deals on the table.[[ENDHIGHLIGHT]] Unfortunately I still wanted the trailer and decided to proceed with the purchase. After I finalized all the paperwork then the owner came back and wanted to make the deal. Let me mention that my sales person said that if I had the trailer hitch that they would install it as part of the purchase. This is where my biggest issue is. As someone in sales myself you don't make a promise to a customer that you can't or won't live up to. So after coming back a little over a week later to pick up my trailer and do the walk through I met Sako, another super laid back worker that was thorough and understanding. Once I explained what the sales rep said he immediately let me know that I was probably going to be charged and that they never do that for free as part of a sale. He did try everything to see if he could get it installed like I was promised to no success. Now I'm furious cause now I'm getting an extra charge I was not expecting. [[HIGHLIGHT]]He went as far to ask the other owner who is not the original one we dealt with and he to was argumentative and unwilling to make a customer happy after they got their sale.[[ENDHIGHLIGHT]] I understand his point about liability and being sued which I respect but the unwillingness to bend and work with making your customer was happy over a 20 minute install and instead charging a full hour for labor is absurd. If they are treating paying customers like this imagine how the poor people that work here are getting treated when there's no other punching bags around. Needless to say I will not refer anyone here after today's experience and I do not recommend this business solely on how we've been treated through this process. [[HIGHLIGHT]]Cliff notes - beware of poor customer service[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Manny and Sako were amazing[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The owners are terrible and don't care about happy customers as long as they make their money[[ENDHIGHLIGHT]] read more

1 Star -- Documented water damage, no response, unprofessional conduct Purchased a 2023 Heartland Big Country 3500SS. Nine days after delivery, water was streaming through the kitchen and closet after the first rain. Roof seals were visibly cracked -- something their service center should have caught and disclosed. [[HIGHLIGHT]]Since reporting the issue: two certified letters ignored, emails bounced, service contract provider had no record of our $4,999 plan, CEO promised a callback and never called, supervisor raised her voice and told me her time was more important than mine.[[ENDHIGHLIGHT]] They also sent DMV paperwork to the wrong address and now want us to pay a $25 fee to release the $280 refund they owe us -- for their own error. Full documented account with thermal imaging evidence: bestrvworstexperience.blogspot.com read more

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Sales staff is not trained or knowledgeable about the products. We wanted a unit with an outside kitchen. The salesman ( had enough colon on to gag a maget) started showing us units and pointing to the outside heater vents saying that was the outside kitchen. When we asked him how to put the table out he broke it. When asked how to recline the recliner he could not do it. When asked how long the battery would run the fridge he didn't know. You may save a couple hundred bucks here but in the end you'll loose. I found the staff misleading and dishonest. read more

[[HIGHLIGHT]]These guys are so awesome.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Zee the service manager is amazing.[[ENDHIGHLIGHT]] I have purchased 3 trailers from them and my uncle has bought a trailer from them. Talking about over the top. Came in for warranty items and some small items. Well went through everything. [[HIGHLIGHT]]I am a happy camper. Lol. I will always go back to them for all my work and next trailer.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Several of the 5th wheel trailers we had viewed online WEEKS ago were NOT in stock when we went there and then were told by a salesmen that the website is rarely updated.[[ENDHIGHLIGHT]] Also, out of the 6 trailers that we looked at all 6 of them had significant damage on the inside or outside, missing decals, trim falling apart/missing covers, scuffed floors, cuts/gashes in cabinets. We will not be buying an RV here. read more

What a great selection of RVs! They have everything! When you walk in, there is a lot of workers, so it feels a bit overwhelming. Once assigned to a person, they take you around the lot- by golf cart. This place is huge!! We looked at several units and were given great information. We never felt rushed at any point. As we made our decision, they helped us work through the finance department and get all the paperwork completed. Upon picking up, we had the best experience with the tech walking us through each part. He was so helpful and there were no dumb questions. We felt so confident leaving the place. They even set us up with a delivery person (who came next day to drop the RV off). Prices were right too! read more

"DO NOT TRUST THIS DEALERSHIP. I wish I had listened to the other recent reviews about Sal making promises the owners refuse to honor. Sal showed me, my wife, and our kids a $32k travel trailer with solar panels. He then claimed that specific unit was sold but promised the one we were getting in the back was 'exactly the same' for the same price. It was a bait-and-switch. When we got it home, we found out it has NO solar panels--just the prep wiring. [[HIGHLIGHT]]When I brought it up to management, Sal actually admitted right in front of the manager that he showed me the solar model, and the owners just sat there in silence and refused to fix it.[[ENDHIGHLIGHT]] They lie to get the sale, swap the unit, and then ignore you. read more

Thank you, Zee, Naiel, Gilbert, and the Best RV Center Crew!! We were traveling from Florida and did not realize we had damage on the roof of our fifth wheeler. We took it to Best RV Center. The Service Department handled everything professionally with our insurance company and fixed the roof without any hassle on our part. Upon pick-up, Best RV Center ensured that every detail was taken care of, including safety features (electrical), making sure everything worked, securing our hitch, fixing the shower doors, tightening the kitchen faucet, and checking our tire pressure before letting us leave the lot. All without charge!!! Best RV Center is truly the BEST!!! read more

Best RV Center - RV Dealers Near Me - Turlock, California

Unethical business practices. We reached out yesterday late afternoon to Best RV to confirm that they had two specific RV make and models on their lot. Harjeet said yes and even encouraged us to reference their website which said they had multiple campers in the exact models we were looking for. This morning he reached out again and we said we were on our way. We live two hours away so we had a long drive to get there but were excited to see and purchase one of the two models. When we arrived we asked for Harjeet and reminded him which models we wanted to look at. We were passed to a salesman who drove us out in the golf cart to the far end of the lot and started to show us other models. We patiently looked at two of the models but kept reminding him that we really wanted to see the models we had been told they had. Well, come to find out, they did not have the models for sale. We drove two hours and drove around the entire lot before we were told the truth which is we had wasted out time. When it became clear that we were ready to leave, the salesman questioned how much we could tow and suggested we could tow more than we thought if we just bought a weight distribution hitch. NOT TRUE! Additionally, we own a Subaru and they recommend that weight distribution hitches NOT be added to their vehicles. Beware, they list a lot of RVs and trailers on their lot that they do not have and are clearly more concerned about the sale than the needs or safety of their customers. read more

[[HIGHLIGHT]]Mario was spot on with his product knowledge on what we were looking for and when we arrived at each RV.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was informative and not pushy.[[ENDHIGHLIGHT]] However, we did not buy this day and will be back. read more

worst buying experience ever! The owner, Naiel, is rude, didn't honor the ad, and then hung up on us when we tried to give him a chance to resolve. Over $100! unbelievable. We negotiated a price with him and then when we picked up the unit, there were things missing that were listed in their ad. The ad that has their logo splashed all over it. They refused to take responsibility for the ad, saying it was not their ad. Huh? Then Naiel tells us he did us a favor with the price, like negotiating never happens, and if we want we can just get our money back and he will sell it for more. And then he hangs up. Just be careful if you work with them. Don't do online and don't do a FaceTime walkthrough. This is a buyer beware business. read more

Repaired slideout motor, performed routine maintenance and a did a wash in just over 24 hours. Would highly recommend for all your RV servicing needs! read more

Had to replace our roof our class C . [[HIGHLIGHT]]They sent us videos of the work as they went.[[ENDHIGHLIGHT]] Zee told us it would take 8-10 days. It was completed in only 7 days. Everything was put back together in working order. It wasn't cheap, but it looks amazing. read more

Raymond in service is AMAZING!!!! Called in for advice because I couldn't get hot water from my faucets and in less than 2 minutes he had it working and explained how I can work around this in the future. [[HIGHLIGHT]]Not only did we have a great experience purchasing our camper there but this is the 2nd time I've called with an issue while camping and they have walked me through the fix over the phone.[[ENDHIGHLIGHT]] Thanks again Raymond and Best RV for some awesome service!!! read more

[[HIGHLIGHT]]Had a great experience purchasing our very first travel trailer through Joey in 2020.[[ENDHIGHLIGHT]] It is now 2026 and we still love our travel trailer. read more

Zee and Anabel did and amazing job and so did the techniciansfixed my trailer like new couldn't tell ever was broken

We had a good experience buying our first trailer with Best RV. After shopping around, we found these guys had the best prices for hundreds of miles. Their lobby of sales vultures was a bit off-putting, but we knew what we wanted and came with an appointment. Best RV has been in business for years and their sales process was straightforward. We returned a few weeks later for the walk-through with Jesus, which included demonstrations of all the features. Since there's a lot to learn, we took videos. (Hey ownership, please move delivery to a quieter place on the lot. Next to the freeway made it very difficult to hear!) Best RV does have after sales support which we've contacted a couple times, though we recommend starting with Facebook groups or trailer friends. All in all, we're happy with our choice to buy from Best RV and recommend them to anyone in the market for a travel trailer or RV. read more

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I bought my RV new here about a year ago and recently brought it in for some warranty work, including an electrical issue with my leveling system, a non-working heat vent, and a window valence repair. My appointment was at 10:30 AM, and while I was there, I also asked about upgrading my existing (fanless) roof vent to one with a fan and rain guard. They had one in stock, so I went ahead with it. The team told me they would handle everything and give me a call when it was ready. By 1:00 PM the same day, I got the call that all the work was done--super fast turnaround. They also sent me a text with photos of the repairs and a video showing the new fan working, which I really appreciated. When I got the RV home and checked everything out, all the work was completed properly and working perfectly. Overall, this was a great experience. Fast, thorough, and excellent communication throughout the process. Big thanks to Zee and his crew for top-notch customer service! read more

BEWARE OF THESE SCAMMERS!!! The utilize, false advertising and the old bait and switch routine. They treat women terribly and assume you knew nothing about RVs. Run away as fast as you can. read more

Purchased keystone bullet 21bhc from BestRV in california. [[HIGHLIGHT]]Overall happy with purchase price and most of the experience.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Would like to have had more information during walk through on the apps for the solar and how it worked.[[ENDHIGHLIGHT]] Found refrigerator not working on first trip, after many youtube videos and conversations with a mechanic in las vegas found that no 20 watt breaker had be installed near battery. [[HIGHLIGHT]]Trailer so far has met and exceeded my expectations.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It would have been nice to have email, text or call after purchase to see if any issues.[[ENDHIGHLIGHT]] No contact after they received the money. read more

We have been having an intermittent issue with the oven in our new travel trailer. Zee took the time to test the oven until he was able to see the failure. [[HIGHLIGHT]]He is very knowledgeable, professional, and friendly.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]I stood at the parts counter for fifteen minutes, I was told multiple times that someone would be with me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A young man took my name and number and told me their parts guy would give me a call. A week later I'm still waiting.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Zee was great in the service department took.[[ENDHIGHLIGHT]] Are of us and was in and out fast! highly recommend

George, this will be what I write on yelp in Google today As a customer of Best RV, I want to start by saying that my interactions with the sales team and front office were very professional and positive. However, once the purchase was completed, the level of customer service dropped significantly. After becoming a confirmed buyer, the experience on the back end did not match the professionalism shown upfront. For example, the delivery coordinator I spoke with was confrontational and unprofessional in her communication. Her tone and language were inappropriate, and I had to interrupt multiple times to correct inaccurate assumptions and clarify my position. It took repeated effort just to ensure we were aligned. Another concern was the walkthrough process. Since I purchased a used RV, I expected a knowledgeable overview of the unit. While the basics were covered, the individual conducting the walkthrough lacked familiarity with the RV. When I asked questions, there were several instances where he simply responded, "I don't know," without offering to follow up or find the answers. That lack of ownership was disappointing. Overall, the process felt rushed, as though I was being pushed through to sign off and complete the transaction rather than being supported as a customer. My advice to prospective buyers is this: the front-end experience is strong, but the back-end operations need significant improvement in professionalism, communication, and product knowledge. It may benefit the organization to invest in stronger operational leadership to elevate the customer experience after the sale. I hope this helps others make a more informed decision. read more

[[HIGHLIGHT]]Got the best RV for a great price with the help of Eddie & Ricardo amazing service great people recommend getting your RV with them![[ENDHIGHLIGHT]] read more

We purchased a new trailer through camping world in 2023 and recently decided we wanted to trade it in for a bigger trailer. We originally reached out to camping world who never got back to us even when we told them we were ready to buy... and has still not got back to us! Best RV was recommended to us from friends who had purchased their trailers from here. We had nothing but great customer service at Best RV and got a great deal on our new trailer. We worked with Mario Ammari who was extremely friendly, knowledgeable and understanding about our wants and needs. He was patient, understanding and acknowledged that we would be driving close to 3 hours just to get to their location. Mario never kept us waiting and had an answer to every question we had. We found the trailer we wanted, finalized the trade in, and returned the following week to pick up our new 2026 trailer which was dialed in and ready for us. From here, we met a different Mario in service . He walked us through our trailer and answered all of our questions. He performed our walk through for pickup and was professional and very friendly! He went above and beyond and even took the extra time to set up our WDH for our new trailer. A week later we noticed one item missing that the manufacturer must have forgot to install. I reached out to Mario Ammari and he called me almost immediately and is addressing the missing item! We 10/10 recommend Best RV and if you can, ask for Mario Ammari! read more

Best RV Center - RV Dealers Near Me - Turlock, California

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Called to get a recall taken care of on my Dometic stove. Known issue for some models. I told them what the issue is and stove is already apart. Dometic won't send me the parts and told me to find a certified dealer. They still want to charge a $175 fee to diagnose when the stove is already apart and broken seal is clearly visible! What a joke! Go somewhere else if you can. read more

[[HIGHLIGHT]]Our entire experience with Best Rv was amazing.[[ENDHIGHLIGHT]] I highly recommend Best RV if you are in the market for a new or used RV. [[HIGHLIGHT]]George our salesman was really nice, he wasn't pushy at all and he was more concerned with selling us an RV that met our needs instead of pushing us to buy a big expensive model that we didn't need.[[ENDHIGHLIGHT]] We got a beautiful RV that we will have fun in and get to use for years. The service department was also amazing. Two of the service guys walked us through everything on our trailer when we picked it up. Then [[HIGHLIGHT]]Zee was really helpful when I experienced a small issue with my electric jack. He was really nice and actually sent two guys out to my house to fix the issue I was having.[[ENDHIGHLIGHT]] Doug and Ricky came to my residence and were super really nice, respectful and got the issue resolved quickly for me! I usually don't write reviews, but I know buying big items like this can be extremely stressful. My experience with Best RV was amazing all the way around. They have the lowest prices in CA, and the nicest people working there. I would not hesitate to go here again in the future if I ever want or need another RV. read more

Terrible experience. Complete con artists. They assured us that having our RV delivered would be the safest bet and that we would be covered. The delivery driver was incompetent and damaged our property and our neighbors property. The delivery driver - Kevin Sachs delivery also damaged our RV. He had my disabled father sign a waiver - which is invalid as he had no rights to sign off. And, now Monte from the RV center is claiming that we're SOL. GO ELSEWHERE. They are scam artists. read more

We stopped in with a broken step on our airstream van. It was making a terrible noise and Zee took amazing care of us!

[[HIGHLIGHT]]See was great. The whole team was great.[[ENDHIGHLIGHT]] No issues at all. Fast and friendly. Knowledgeable and efficient.

Mouress was extremely helpful and knowledgeable when showing us our new rv. I highly recommend!!! read more

Best RV Center - New rv - RV Dealers Near Me - Turlock, California

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Zee and his team did well on my factory issues and got me up and going in 3 hours. I just hope the repairs hold up better than the factory careless work. I make one suggestion. Have your techs double check their work as 2 of my screws were not on all the way for the repair and I had to tell them. Daniel took care of me read more

Time for an update! The road to happiness ends once you sign that paperwork I'm quickly finding out. Went to get my first repairs done on my trailer through the extended warranty I purchased. "Wait until you have multiple repairs and then service them all. You'll pay $100 and everything will be covered!". LIES Went for repairs with 7-8 issues. ALL rejected except 2 and they wouldn't even cover the full cost of labor for those repairs! "$100 deductible and that's all you'll pay!" No, sir. You lied. Go for the best prices you can find, but buyer beware. That's where the good part ends. read more

After weighing my options between various dealers and Best RV, I ultimately chose a Grand Design Toyhauler. The model that I really wanted turned out to be too heavy for my setup, but I appreciated that there was no pressure to buy it anyway like many dealers would. So why am I leaving a review? I've actually done business with Best RV before--and to be honest, it wasn't a great experience. I won't go into all the details, but the process left a bitter taste. Despite that, I came back for one simple reason: their prices are unbeatable. What really made the difference this time was working with Ben. After dealing with pushy, typical used-car-style sales tactics at other dealerships, it was a relief to meet someone straightforward and trustworthy. Ben was honest, low-pressure, and genuinely helpful throughout. If you're in the market for an RV and Best RV has what you're looking for, ask for Ben. He's the kind of guy I'd want on my own team if I were running a business. Again, if you are serious on purchasing an RV, look for BEN! read more

My 2021 chateau RV that I purchased from another dealership LA LESA RV in 2021 had some issues with the solar I took it to BEST RV IN TURLOCK and felt with Monte , fixed the problem with a smile What a Great and service as promised read more

Best RV Center - RV Dealers Near Me - Turlock, California