Bobby Sousa is the man! He went above and beyond to help us during a road trip when we realized we didn't have a 30-amp power cord. Not only did he take the time to help us find the exact part we needed, but he also made sure we got a fair price. What impressed us even more was his kindness and genuine willingness to help. Bobby has a heart of gold, and customer service like his is hard to find these days. This company was actually the only place that had the product in stock, after calling several places, and they accommodated our needs without hesitation. Thanks to Bobby and the team, we were able to get back on the road quickly and without stress. We will absolutely vouch for Bobby and this business. If you ever need RV parts or assistance, make this your first stop. You'll be glad you did. Highly recommended! read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

We bought a new Coachman travel trailer this month from John. After a year of research and dialing in exactly the trailer that met our needs, we found inventory in Los Banos and set up an appointment to see the trailer. First meeting was good, friendly, and confirmed what we were hoping to find with the trailer we had researched. John was courteous during this interaction and drove us around the lot answering questions. We appreciated that he didn't try to upsell us on other inventory that didn't meet the specifications we had been looking for. By the time we left, we placed a deposit on the trailer to go home and sleep on it. John handled some of the DMV paperwork over the phone and via text to streamline the process when we arrived for pickup. We agreed on final configuration including a lithium battery to be able to dry camp for multiple days running our fridge and basic power. Assuming the vendor whose sole purpose is selling RVs to people knew exactly how to outfit an RV electrical system, we didn't ask a lot of questions or do the electrical homework ourselves before delivery. Looking back, this was a huge error. Our first night home the trailer had no battery power. Hours later and many phone calls to Forest River roadside assistance, we discovered the tech who had inspected our trailer when we picked it up blew a fuse and never verified that the battery actually worked. Strike one. A quick trip to an auto store got us replacement fuses and we were able to charge up at home before our first trip. Much later, John finally texted back "XXXX showed you the battery disconnect switch?" Irrelevant and too late. First day we take the trailer out, we noticed the toilet bowl was full. That was a fun find. Dirty footprints all over the toilet and flush pedal, and a bowl full of pee? Strike two. By the second day of our trip, we had lost battery power and the fridge turned off while we were out hiking. Coming back to spoiled food and a thawed freezer at a remote site in the mountains was unpleasant. We diagnosed the entire electrical system to learn that they sold us a 100Ah battery at 100% price markup to run a fridge, which was never going to be possible. Strike three. read more

We found a used 2005 truck camper offered by Toscano's, but quite hesitate to make a 7 hour drive from San Diego, if it wasn't as good as they said it was. We took a chance, and made the drive. From Dave (salesman), Bobby (Service Manager), Tracy (performing the walk thru) to John (financial paperwork), we were quite pleased with the camper in general and all aspects of the delivery. The attention to detail to be sure we were happy (two new batteries, full propane tanks, harness adapter specific to our model, and fixing a couple other minor but important features on the rig) made for a "glad we made the drive" experience. Would do business with them again in a heartbeat. Chip and Sharon read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

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Took care of us with immediate service and parts. Wonderful customer service, great explanations of the situation. Looked over everything after and made changes for us to prevent ever having future issues. read more

We found a pre-owned camper van of the year and model we were looking for at Toscano RV. I reached out to Toscano on-line, and Henry (sales manager) immediately got in touch with me. I found Henry and his team to be immensely helpful, responsive and delightful to work with. Henry was amazing with a can-do attitude. We were taking a chance on Toscano since we just happened to be driving through the area on our way back to Montana. I am so glad that we stopped by! read more

Wow!! These guys are amazing! We stopped by on our way to Glacier to look at a Airstream and while we were there had them look at a propane detector to see if they could replace it. They fit us in even though we did t have an appointment. It ended up being not a simple fix but these guys worked on it for a good hour, in the heat, even called airstream to get some tips. Tony, Bobby and Vicente went WAY above and beyond. If we ever buy a new rig this is the place we'll go and for sure where we'll do repairs. read more

Bobby, Service Mgr is AMAZING! We had a weather accident with our 5th Wheel & they took care of working with our insurance & repairing our unit start to finish! We have bought multiple units from Toscano's & they always treat you like family! We always get good knowledgeable service no pushy salesmen, they go above & beyond to make things right! We would recommend them hands down! read more

Took months to repair my trailer and kept the power cord and other parts. They had trouble getting parts from the manufacturer, I went to the website for the manufacturer and left a message and received a response the next business day. They don't appear to be bad people, but they did appear to be complacent and careless. read more

The dealership was great at the Alameda RV show and when we picked up our unit at the dealership. One of the main reasons we decided to purchase the trailer from them is because they said they had the best service department and was worth the long drive to get our service done by them. We have only used our new trailer one time so far. We have owned it for a few months, however we have been working on upgrading the solar and other items before we started using it. Even though it was a very long time ago, I started my working career in the RV industry as a RV tech and moved on after becoming a floor plan designer for a leading RV manufacturer till I moved on. I have been for the most part just been trying to get the small simple items repaired with no big issues. However, the more costly items has been more like pulling teeth from a running tiger. We purchased the unit at the Alameda RV show and ordered the carpet fitted kit for the unit from the factory rep and our sales rep. It seems like, what the dealer has done is purchased a roll of carpet at some local carpet place and it does not fit at all. In fact, you can't even use the table or walk in the door without tripping on it. This is because the carpets raw edges rolls up, sticking 3" above the entry threshold and has unfinished edges that roll up on 3 sides. We were expecting a finished carpet kit just like what we turned in with our trade in. It came with fitted carpeting. The rear entry door jam is severely damaged all around the striker plate. From the very beginning from the factory it appears. I have requested that the door jam be replaced. It looks terrible because it was dented from both sides when installed, and looks like someone took a hammer to it to make it fit for some unknown reason. At one point, and after being told from Bobby, the service manager, the factory refused to replace the door and a customer was to own a damaged unit. At that point, I asked to take the issue to the next level, to the dealership manager. Henry then started by offering a cash settlement, that seemed like the easiest way because he was not sure they could replace the decals just the way they should be. He then came back after us reaching a payout agreement and decided to involve the factory and they are requiring that the complete door now needs to be replaced, so it is going to now take another 6 to 8 weeks to get the door in stock and another trip to the dealership. I will be holding them to exact alignment for the fit and lines around the outside and inside along with perfect alignment of the decals. I do have faith there men can do the work. So far I have made 3 round trips of 275 miles each trip and now have to do it again, with a cost of $450 total in fuel so far. This has been very frustrating, it has taken too many phone calls and emails to get things taken care of. All in all, they are a good dealership and the facility is very nice, but it should not be this difficult to get the things taken care of after purchasing a brand new trailer. read more

We found a trailer online and it happened to be here at Toscano RV - almost a 5 hour drive. James, our salesman went so above and beyond with his team. We actually ended up switching to a different trailer that fit our family's needs even more and kept our budget right on track. Everyone there was so friendly and easy to work with. When we picked up our trailer, the process was simple and the paperwork was all ready for us to go. And even after we left, the follow up response with questions we had, were quick and attentive. We are so pleased with our purchase. We could have purchased from a dealer much closer but ultimately, we are happy to have met the team at Toscano RV! read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

First time using Toscano RV to service my Airstream Interstate. Scheduled an appointment for a same day replacement of macerater hose. Expected to be there for at least a few hours. Was in and out in less than an hour at a very reasonable price. Great service and they will now be my service provider going forward. read more

We had a great expereince with our recent purchase of an Airstream Interstate 19 from Toscano RV. Dave (our sales person) was easy to work with, no pressure, and painless negotiation on price. When we picked up our new Motorhome, John (Finance) and Oscar (technician) took great care of us. When we brought our van back in for some minor warranty work, we were able to make an appointment within 1 week. Steve G and Oscar did a great job handling the repairs. We couldn't be happier. What made Toscano stand out is their relaxed and friendly attitude. We called a few other Airstream dealers to get quotes and they made us feel like we were dealing with old school car salesman that would say anything. Toscano was the exact opposite. Toscano does honest win/win transactions. They made a fair profit, and we left feeling good about our purchase. Here's the bottom line: They made us feel good doing business with them. I would highly recommend Toscano RV for both sales and service. read more

Just bought a new 2022 Rockwood Roo from Toscano. We had a wonderful experience from beginning to end. Cleve and John were very professional and courteous thru our entire transaction. As soon as we got out of our car, we felt like we were walking into a family own establishment versus meat at a meat market. You all know what I'm talking about, especially that place in Modesto. We were not planning on financing cause quotes we got from the credit union and camping world was outrages, John in finance was able to get us a very impressive rate on a loan that we could not resist. I love dealing with people that are honest. There were no hidden cost and extra BS. I would highly recommend Toscano RV to anyone. We haven't had to deal with the service department for any warranty work yet, but it seems from other reviews that they take care of things pretty fast. Thank you Cleve and John. We absolutely love our camper! read more

I bought my trailer from Toscano RV 4 years ago. I was on a trip and had an issue with the pop out motor. Stopped by Toscano. Eric got right on it. Service department is great. The entire team is very hospitable and super friendly. They had to order parts to get us back on the road. But they saved my vacation. Excellent store with all parts you're going to need. Stop by and check them out. Big RV inventory also! read more

Made an appointment for some warranty work on my RV and Toscanos was wonderful. Drop off was easy, communication was great, warranty work was completed and pick up was great. I would highly recommend Toscanos RV. I bought my airstream at another dealership and didn't have good luck with their service department. Thank you Toscanos. read more

Great family owned local business, we bought our travel trailer from Toscano's in 2020. Their service department has done all our service work and we trust their recommendations without fear of being "ripped" off, for unnecessary repairs. One of the best things about a family owned local business is most of the employees have been with them for many years and know what they are doing. read more

We purchased our new Rockwood from Toscano's and have been delighted . Dave was great with the sale and delivery. Of course with any RV there will be warranty repairs. Bobby and his staff were very accommodating and fixed the issue happily. I would highly recommend Toscano's . read more

We bought our Airstream there from Dave at Toscano RV 13 1/2 years ago...a pleasant and very satisfactory transaction. Their service and parts departments are top notch. Bobby, Erich and Rick do a great job. Their work is prompt, professional and fairly priced. It's 175 miles to the shop and we drive past other dealers to get there. They have provided information and advice over the phone and shipped parts to us for minor repairs. Recently Bobby orchestrated an accelerated repair of our refrigerator in order to save our long-planned vacation trip. On another occasion they arranged parts and scheduled a repair so it was completed while en-route home from an out-of-state trip. We wouldn't take our trailer anywhere else. read more

It was the Saturday of Labor Day weekend, and I heard the carbon monoxide/propane alarm going off in my Lance camper. It is stored in a utility shed when it is not on my truck, and the last two days of every month, I plug it in to main power just to check that everything is working. I unplug it, turn on the propane and run the generator for 5 minutes as well. I could smell what I thought was gas when I entered the shed. So, I freaked out wondering what the problem was. Due to the holiday, I didn't think anyone would be working in service that weekend. BUT, Rick was there and talked me through what could have ended up in an explosion or fire. I have a battery trickle down charger that I keep on my batteries when I am not using the camper. And, when I plug in to power, I have not disconnected that. This time, having both the power and the trickle down charger was cooking my batteries and what I smelled was battery acid. When I raised the panel door to the batteries, they were SOOO hot. I am just lucky I heard the alarm after less than an hour. Rick talked me through turning off the alarm, which only sounded as a warning because it was not getting power from the batteries. There was no gas or carbon monoxide leaking. He also walked me through everything so that it would never happen again. I am SOOO thankful that he was working last weekend ~ but I think he deserves a long weekend off for saving me from a really bad situation! THANK YOU RICK!! P.S. Eric helped me with replacing a moon roof a few years ago that was quite an ordeal as the part came from Germany and shipping was greatly impacted by Covid. He is great too! read more

Last year I purchased a trailer from Toscano. Dave answered all my questions and the purchase was professionally and friendly done. Last week the brake controller malfunctioned and the electricity on the trailer stopped working. I called Toscano RV and got Rick on the phone. He gave me clear and detailed instructions how to find and fix the problem. I was able to go on my planned trip. When I came back I found a message on my answering machine from Rick. He asked if I Was able to solve the electrical problem. I like to thank Dave for the professional sale and Rick for caring after the purchase!!! read more

Very helpful. They rescued us when our Ford truck had a breakdown while pulling our trailer. Santos and Toscanos are all one company and arranged for us to spend the night with full hookups at their RV dealership. Santos fixed our truck and we were able to get back on the road to our Cali Rally! Woohoo! I would recommend this business! read more

My hubby just got off of the phone with James who seemed nice enough .... After telling us that we pretty much couldn't find a toy hauler for much under $100,000 , he thanked him and James being the best salesman and all around great guy just hung up on him! Booo to James. read more

Had a great experience buying our Class B at Toscano. David Morse was the most knowledgable sales person we dealt with after talking to at least 6 different dealers. He helped us understand the differences between models and knew all the details as far as features and what comes standard. John the finance person took care of all the paperwork in a fast and friendly way. We received our new van spotless and received a thorough walk through explaining how every system worked and details on how to make everything work. To top it off we got the best deal and enjoyed the whole experience. The RV buying experience doesn't get any better then this! read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

We bought our first RV from Toscano in November 2021, a Rockwood Geo Pro 15 TB. These trailers are very hard to find anywhere right now. Toscano called me back quickly, with a very fair price. Every part of our experience at Toscano has been delightful. The sales team, Henry the GM and John the Finance Manager were all fantastic to deal with. We did have a couple of warranty items that needed to be addressed; Bobby, Rick and the service team are super easy to work with, very helpful and communicate clearly through every step of the process. Our trailer is working really well, thanks guys! We love it! read more

We just bought a used Lance travel trailer. We worked with David who was very knowledgeable and no pressure. Everyone we dealt with was nice and Pablo went through the entire trailer with us. He was very patient as we are newbies. He explained very clearly. Very pleased and will return for our next RV! read more

Toscano RV Center - Lance 1575 - RV Dealers Near Me - Los Banos, California

We took our 2014 2285 Lance trailer in for a slide out repair. We researched the repair and coordinated with Ricky and Bobby in service to achieve the fix. It was done faster and cheaper than we expected. They were never know it alls and were happy to have us email photos of what other owners had done. They were patient and understanding. We got our rig back 3 weeks before our vacation so we had no worry! Each and every time we have needed them, they've exceeded customer quality! read more

Reasonable prices and great customer service. Even though it's a trek, I will always come back here for parts and service for my Airstream.

We just picked up our new Airstream travel trailer and were very happy with the entire process. Everyone, from our salesman, James, to the guys in the office, as well as Duane who did our tour, and Bobby who delivered our Airstream and set it up were very nice and helpful. We negotiated the price over the phone and when we arrived everything was ready for us. No one at the dealership was high pressure or tried to talk us into anything to increase the price. We definitely recommend Toscano RV! read more

From the moment my husband and I walked in we knew this was the right place to buy a RV!! Michael the sales man helped us with a 2005 Wind Sport. We are SO in love with it!! We will always have a funny memory at this place as my husband learned how to drive the 33 footer.... LOL we almost drove right into the ditch right off the 5. Thankfully Michael yelled "breaks"!!! Hahahaha.... From the sales to Financing, they have a great team here. Highly recommend them!! The also have a nice supply store on site, very handy!! read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

Updating my review to add their service center. We picked up our trailer in January and they found a cracked windshield on our travel trailer. Toscano ordered a replacement and called us when it came in. We dropped off our trailer on a Saturday and it was actually ready to be picked up the following Thursday. Fantastic service department, couldn't be happier with them. read more

Contacted Toscano RV Center about a 1997 Skyline AlJo 2135 they have advertised in RV Trader. Was told a relative of the owner was using it and probably wouldn't be returned for sale. Suggested the ad should be removed from RV Trader and the gentleman's response was, "Yea well, I'm on vacation right now, I'll deal with it when I return". NOT impressed with Toscano RV Center. read more

Helpful man adjusted and tightened my RV mirror as it was loose and I couldn't keep it adjusted while traveling. When I asked him how much he said no charge! What wonderful customer service! read more

Toscano RV service department is the ‼‼B E S T‼‼ We needed warranty work done on our 2019 Airstream. We did not buy from Toscano but were in the area visiting family for the holidays and had a list of a few things that needed fixing. We live in our Airstream full time so length of service is important to us. They were amazing. Friendly, attentive, had all the parts we told them we needed, got us in promptly and got it all done quicker than we anticipated! And all done perfectly. Later, while still in the area, we noticed water on the floor of our bathroom. Thought it might be the toilet so we asked about parts to fix it ourselves. They reminded us we are still under warranty and had a new toilet on site so suggested we do that! Easy peasy! We pulled in this morning. Without a prior appointment. They told us to not even unhook. They can get it done in a jiffy. Now we have a new sparkly toilet which is even better than the model we had! But wait! While they were in the bathroom, they decided to check the hot water heater connections under the sink and found a leak there! They replaced that part and we were on our way. All within an hour. I cannot recommend them enough. Thank you, Team Toscano! We will be back, and we will continue to sing your praises to all fellow RVers.‍ Ellen and Randy Hasness read more

This was our first RV purchase, and it could not have gone any better. Our salesperson Gilbert was friendly, low pressure, and quite informative. We knew the exact popup we wanted to purchase, and they were the only RV dealer within 300 miles that had one in stock. If you've followed the industry at all, you are well aware there is a huge shortage of RVs. Knowing that, we were expecting to pay full sticker, but was hoping to deal. After some brief negotiations, we agreed on a price that was amenable to both parties. When it came to picking up our popup trailer, this is where Toscano RV really shined. There were a couple of accessories missing that the team found and brought to us. Paperwork was quick and thorough. By far, however, the best part of the entire process was going through the training demonstration with their service technician, Pablo. Pablo is extremely knowledgable about his products, and demonstrates them in a way that truly teaches you what and why you are doing with your product. Even on our small tent trailer, he spent close to 90 minutes showing us each and every detail about the electrical, plumbing, mechanical and every other system. My wife took video of most of the training, and we have referred back to it time and time again. After the team at Toscano RV set up our tow vehicle, Pablo came once again to thoroughly demonstrate how to connect the hitch, secure the trailer, chains, etc. We went through the process several times, in order to make sure we were quite competent AND confident in hitching and unhitching. We then went into the cabin where he explained the trailer brakes, including a physics lesson. I honestly can't sing Pablo's praise enough -- he is truly one of Toscano's most valuable employees. Suffice it to say when we need service, or decide to upgrade, we won't even blink at traveling the 90 minutes to Toscano RV. read more

The service team at Toscano is awesome. I brought my Airstream there a couple of times to get some maintenance done. They are prompt in getting the work done, keeps me updated on the work, and are very patient with all the questions I ask. If you need your trailer services, I can highly recommend Toscano RV Center. read more

Toscano RV Center - RV Dealers Near Me - Los Banos, California

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James Phillips is an awesome salesman who was very patient with my many questions. I didn't feel like I was pressured, and he went out of his way to make sure my tow capacity on my truck was sufficient for what I was looking for. Five stars for James! read more

What a great place. Jesse and the rest of the staff was fabulous. As first time RV buyers, they really took their time with us and explained everything. Thank you! read more

Friendly and much attention to detail! Had a few issues arise before leaving, and they quickly addressed every item before I could even bring it up as a concern. I never thought an RV center could earn five stars, they definitely did! They truly go above and beyond for excellent customer service! read more

Not happy at all!! I have a 2017 Forrest River 3011ds. It has a residential size fridge which the control board went bad. They repaired for me 1yr 3 months ago. It cost me over $3k and now the same thing!! They didn't even offer a discount to repair again!! Poor repair job! I do not recommend anyone relying on their work!! read more

Review #1 - The ordering experience and support during that process. The next review will update the experience of walkthrough and delivery, but right now I want to review the last two months of contact and continued feedback and support. We found a little trailer we wanted, and in the area we live, it was a lot more money than nearer where it was built. After a lot of research online, I (luckily) stumbled on Toscano RV in Los Baños. I sent an email, and John responded. We exchanged several emails and texts. Turns out John could get us what we wanted for a lot cheaper than the local company. We took a leap of faith and ordered. Since then we have been in touch with John on several occasions. I have to say, John is so responsive, so quickly, and with such detail and support that I keep thinking this is too-good-to-be-true. A few weeks ago John texts me; the trailer is in. We arranged a date and time to do the walkthrough and have a few suggested items installed onto the car and trailer: weight distributing hitch, sway control bars. All this time John has suggested things that have really saved our bacon. We are new to travel trailer camping, just making the move from a little tent trailer. John reminded me that we would want to have a braking system installed for the trailer with the right wiring. He sent me schematics, links to sites, and reviews. I contacted a local place to do the work and John reviewed the bid I got and suggested I buy the parts and save myself $140. Are you getting the picture here? Why I am thinking this is all too good? So the local guy accepts, installs the system according to schematics and suggestions from John, and I save $140 and get the thing done right. John sets up a date and time for us to come down there (a 7+ hour drive) and do the walkthrough. Then I ask him about adding a trailer hitch to the trailer to take our bikes along. He reviews the hitch and calls me. He lets me know, as I had just discovered, that it could void the warranty and suggests a bike carrier that attaches to the tongue of the trailer. I do some research, find one that looks good, and I am now assured not to mess up my warranty, or the frame. So, up to this point I am, well, pretty amazed at this whole process and level of support. If the walkthrough and the delivery are anywhere near this level of service, I will be truly impressed. Stay tuned for the next installment. In the meantime, thank you, John. You have really gone way above and beyond. And for all of you looking where to do business, so far I would have to say, Toscano RV Center is #1 in my book! read more