We are new travel trailer owners, and shortly after bringing our RV home, we experienced an electrical issue that would have required us to bring the trailer back to Happy Daze RV in Gilroy which is over an hour from our home. The Service Team responded to our concerns and took the time to understand what had happened. What impressed us was their approach to the problem. The initial conversations, the in-person diagnosis and the investigative work, helped us understand the real cause of the electrical problem. They remained focused on figuring out what was happening and getting us back on the road. As it turned out, the electrical issue originated with our home electrical connection and was something I had overlooked as a new RV owner. Throughout the process, Jennifer and her service technician, Pete, were patient, professional, and genuinely focused on helping us understand the issue and resolve it. Jennifer and Pete went above and beyond. What stood out to us is that Happy Daze isn't simply a dealership that sold us a product. Their service after the sale gave us something equally important as new RV owners--peace of mind and trust that we have people we can turn to when we need help. There is a lot to learn when purchasing your first travel trailer, and having a service team willing to investigate a problem, explain what happened, and help you through it makes a tremendous difference. Thank you to Jennifer, Pete, and the Happy Daze RV Gilroy Service Team for taking care of us and providing amazing customer service. You earned our trust, and that means a lot to us as new RV owners. Feel free to reach out if you need more details and insight. read more

Brian in parts is sharp and in the ball I throughly enjoyed doing business with him. He gives u good deals. Great team all together. Service department try's to accommodate your needs as well. Great customer service over all. read more

Happy Daze, you think, okay, not a corporation, what could go wrong. Happy Daze train your sellers on how to solution sell. I mean... i left and all i could think was... what did I experience. It starts with me telling our sales guy that we do not appreciate pushy sales guys. 10 minutes later he is showing us a used trailer with failed clear coat, a dirty shower, and cabinetry falling off the wall. We kindly decline, and he proceeds to ask us what number it would take to make a deal. Buddy-- it's not a number, this trailer needs help. Okay fine, so we look at a couple new ones out of our price range. Finally, he has one online that is within our price range and is pushing us to go see numbers. This is where, as someone in sales (though solution oriented) I now know this is a team trained on Andy Elliot instagram clips. "How soon can you get this person to get pre approved so they feel committed" Okay fine, let's talk numbers so that when I do get serious, and take my business elsewhere, I know what kinda of approval I can get. This is where we reiterate that we are still just looking and a decision won't be made today, but miraculously we're asked how we'd like to proceed with a downpayment (card versus cash) don't worry, we won't be. Our seller disappears for 30 minutes, this is where it gets good. Okay we're leaving, but wait now suddenly he has numbers. Except there's a catch. "I'm sorry but the trailer we ran numbers on got sold, but what I could do is collect a $1,000 deposit incase that deal falls though, you're next in line to get it" I'm thinking... did this person, as a man, just ask me to give him $1,000 for a sold trailer. Are you out your mind Get a grip mate. Advice to management: Discovery goes a long way, listen to your buyers. Here I'll even give you some templates: - How long have you been shopping for a trailer? - What type of trailer are you looking for? - Is it important for it to have central AC? - is solar important? - do you need one with bunk beds or no? - what would be your ideal floor plan? - how often do you go camping? You have 5 bored salesman sitting around with their feet up on their desks bantering. Clean up the act and brush away the commission breath. You're asking people for a lot of money, act like it. Hope this helps future buyers!! read more

New automatic stairs along with other repairs were made on my RV, excellent work. Ray was really nice and looked over my newly purchased RV and found things in order, checking things like the waste lines I had newly replaced and verified the short 30 amp cable stored in the external compartment. When I picked up my RV, Ray presented the repairs and when he had opened the external compartment, the short 30 amp cable was missing. Ray assured me the garage would be searched for the cable. Before I left for a trip, I called and was told no cable was found but the search would continue. When I called I was told the same. I bought a new cable. TIme went on and I figured I'd stop by upon returning from my trip. I'm still on the east coast ready to return so I called and Ray blew me off saying too long of time passed. I should not have been a gentleman and demanded immediate replacement of the cable. Maybe the cable was placed in the wrong RV or Happy Daze just simply stole it. Time should have nothing to do with it. A simple $20-$30 gift would have been nice/fair. Happy Daze stole my cable and they are thieves. Ray told me he had the same RV model but one year newer so maybe Ray helped himself. Beware!!! read more

My family just purchased a new travel trailer by Grand Design. We had a great experience. Sales was easy, finance was easy, and the mechanic who did our walk-through and taught us how to use all the hook ups and settings was great. They also have their own service department which is a huge plus if needed. I would recommend this business. read more

Happy Daze RV - Gilroy - RV Dealers Near Me - Gilroy, California

Absolutely Blown Away! I can't say enough great things about Happy Days RV in Gilroy! After a complete nightmare experience at Camping World--where they destroyed my vehicle, claimed to fix things they didn't, and kept my RV for over two months--I was desperate for real help. Enter Ray and Jen in the service department at Happy Daze. These two, along with their incredible team, took my RV in and had it completely fixed in less than a week! Everything was redone perfectly--the weather stripping is flawless, everything looks and works like brand new, and the service was impeccable. Their honesty, professionalism, and skill are unmatched. I genuinely wish I had found them sooner because I will never take my RV anywhere else again. If you need repairs, maintenance, or just an RV service team you can truly trust, look no further. I HIGHLY recommend Happy Days RV in Gilroy--these guys are the real deal read more

The service on my Tiffin Allegro went very well. They fixed my issue with some of them being extended warranty items. They dealt with the insurance company without complaint. My final bill was half of the initial estimate. They are very responsive, they communicate well and they did quality work. read more

Took our Grand Design Solitude in for repair due to a minor accident. Ray in their repair shop was amazing! Great customer service, very helpful, said repair would be done in 6 days & it was! They did an excellent job on the repair & paint match was perfect. I Highly recommend this repair shop for your RV repair needs. Happy Daze RV will be our #1 go to place for our RV needs. Keep up the great work & Ray we are so pleased with your service all the way around; many thanks from a very happy customer.. read more

Bought a RV from Gilroy on a Wednesday, we were leaving the next day on a trip but they said they could have it ready on Saturday so we delayed our trip. They called Friday at 4PM to say service discovered the fireplace did not work and they would overnight one to have it installed on Monday and deliver the RV to pick up in Sacramento the following week. The sales manager promised he would call Monday with an update. When we didn't hear from him on Monday we called only to find out he was off. Who promises to make a call when you know you are off? We called the service manager and she told us the fireplace was fine, it was only the circuit breaker was off. So there was nothing wrong with it! We are convinced they did not want to go to the effort to do the walkthrough on a weekend and found an excuse not to. However, the dealership we picked it up from in Sacramento was amazing! I'll do a separate review on them. read more

Came to shop for off-road, off-grid RV.... walked out with a down-payment receipt for this beast!!! Service was great, they prepped and delivered the camper literally within only 3 days! It took longer to get our bank's cashier's check for the rest of the down-payment! Wish the camper included a "starter package" with hoses, chocks, blocks and TP. Ya spend over $50k on a trailer, and it comes empty and dry. Our first little camper from SoCal came with a nice starter package and a free membership for a year to the Good Sam Club and Camping World. Nope, not this time. The only other niggly thing was that it had the WRONG MODEL STICKER on the outside. We told half a dozen people, tried to order and pay for a correct one, nope..... they all played the blame game and not one person could order a $2.00 correct badge for us. We removed the incorrect one ourselves, so when the time comes to re-sell, we don't have any issue. Lame. They lost a star for this. Spare A Square? (old Seinfeld, aging myself!) read more

Happy Daze RV - Gilroy - RV Dealers Near Me - Gilroy, California

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Ray and his service team ( Santiago) went out of their way to provide excellent service on my Coachmen Beyond today. Not only was the repair perfect but Ray was personable and eager to help. Unfortunately a rarity in the RV service business today. mike in Santa Cruz read more

This is NOT a review of Hazy Daze. This review is to tell you to NEVER buy a trailer from Heartland. They are not a part of the Better Business Bureau. They are argumentative when it involves their warranty issues. I have yet to receive parts I ordered two months ago. My neighbor received similar parts in a week with his Manufacturer. read more

If you're looking for honest, complete disclosure and respectful service, go to Classic Vans in Hayward! Not once, but three times over the coarse of weeks, I arrived at Happy Daze in Gilroy with a cashier's check and insurance in place to purchase my Coachmen RV, only to discover that there were severe problems, like the engine light on, the electrical system malfunctioning. The rig was brand new but dirty enough to be used. I had stated my emergency need for transport to funerals and a wedding, deadlines which passed while the staff tried to diagnose problems. Finally, the last day I was there waiting for hours for service, as the multiple staff members stood around drinking coffee, a big guy customer came in complaining of the same lack of service. They all jumped up to help him! This was offensive to me as a woman, so I started yelling at the staff. Mind you, this was MY RV purchase contract alone, my money. I had a man with me who might have been an Uber driver for all they knew, and that guy was also offended by what he saw. So he asked them to cancel the contract. They cancelled it but didn't even ask ME! Instead of apologizing, this giant servicer of Craftsmen RVs banned me from all of their lots. The GM of Happy Daze sent me an insulting email about how he had the right to refuse service to people like me. Women? The guy who yelled at the same time got only good service. This means that I could not purchase Craftsmen RVs with promise of repairs from the company's wide geography of authorized garages. I missed a funeral and was heartbroken with the delay, but I did make the other events thanks to a gorgeous Winnebago from wonderful, helpful staff at Classic Vans in Hayward. Classic Vans is a family business. Go there instead! read more

The teams at both sales and service are the greatest. From purchase to service it was a pleasant experience. Special thanks to Ray, front office, and Santiago, RV Tech, at the service center. Saved us a 110 miles round trip by completing a recall service and checking the sensors between 11:30 am and 3:30 pm the same day. All was completed with speed and precision. Thank you Happy Daze RV for an enjoyable experience in purchase and service by your teams. read more

Drove from Pleasanton to Gilroy expecting a good experience. WRONG. Before you consider buying anything here, check out the office facilities, bathrooms, etc. these are pretty good indicators of how your experience will be. This journey started off well enough. We were greeted by a low key salesperson. She walked us through some units. We decided on a 6 figure fifth wheel. This is where it goes south... ordered the unit with 3 options. 3rd AC , dual pane windows and residential refer. After two delays the trailer finally showed up.... minus the dual pane windows and door handles for the refer. Windows were due to shortages. Handles were due to "shipping error" that was going to be fixed by a fed ex delivery. This was all a lie, there was a product change and the new refers didn't have handles. .... nobody told us. After hearing from our sales person many times that " you get what you get from the factory" and her arguing with my wife about representing the product incorrectly then saying " I'm not making anything on this deal " we started to only communicate with Joeann in finance. Our salesperson ,only once ,proactively communicated with us. Finally, we went for our walk through. Carlos ( happy daze contractor. ,not employee) is awesome. But, HD threw him under the bus by leaving him a filthy unit with little touches like the bed looking as if someone just woke up and left. As a home building superintendent, I know how this experience should have gone. I felt badly for Carlos. Finally... we took a cashiers check for ~1/2 the price plus $3000 too much. HD "refunded" to our credit card the $3000. It was a pending transaction on Monday after the delivery. Today? It's magically gone with no trace on the card issuers end..... Happy Daze? More like Dazed and Confused. Run, don't walk, anywhere but here. Wanted to update my review. I need to stress that Happy Daze is an honorable business to deal with. The salesperson we dealt with, however, lacks the refinement necessary to deal in high dollar transactions. Our issues stacked up over the process of our purchase. The final blow came when it appeared as if our deposit was not refunded. Due to an odd banking protocol it didn't show at our bank. After about a week it finally did. None of our issues were, in themselves, deal breakers. As stated, frustration grew high due to the refund. I'm upgrading to 3 stars. This is only due to the salesperson experience. read more

Went to look at RVs, considering buying one. Costumer service was abismal. Not conversational, rather blunt and rude, made it seem like he didn't want us to be there. Left after only looking at two RVs will take my business somewhere else from now on. read more

My wife and I just purchased our first RV. After visiting a number of RV dealers throughout California we decided to purchase from Happy Daze RV in Gilroy. Our sales person, Aaron, was extremely helpful and patient with all of our questions. I never felt any pressure to purchase and felt that he I wanted to make sure that we found the perfect RV for our needs. The entire staff made the purchasing process enjoyable and easy. read more

My wife and I purchased a 2016 imagine grand design from the Sacramento location. Very professional group of people to deal with, made or purchase extremely easy. I've used the Livermore location and their service department, and once again very easy to deal with and very professional. We are so excited to have the Gilroy location because of the fact we live in Watsonville. Look forward to doing business with them read more

bought a Grand Design Trailer from Happy Daze RV-Gilroy,California we had to pay $595.00 for PDI which was a complete check over to make sure everything was in working condition. First we went to pick up trailer and 1st thing wrong the trailer hitch would not latch correctly. 2- when we got home that night, family came over to see trailer and our grandson sat on pull out couch and couch came off the wall, it was only held in with two sheet metal screws snd no backing. Took back to dealer then next day for them to fix it. picked up in a couple of days, and it was installed with two wood screws and still wabbled called them back and never returned our calls. Finally my husband fixed couch and installed two folding legs to support. Then we went camping for the first time went to turn on TV and it didn't work. come to find out it was all hooked up wrong never would of worked. My husband had to fix that. then turned on water pump for sink and hoses were leaking in rear compartment. then window on door when washed leaked. Every time we called nobody would ever call us back. We even went as far as writing to Company of Grand DeSign for refund on PDI. Never heard from anybody. We feel we should of got our $595.00 back. I would not recommend Happy Daze RV - Gilroy for nothing. They do not stand behind there products or there word. read more

Great Place to buy a Grand Design RV toyhauler! Or probably any Grand Design They had a nice variety of trailers too. Nice people. read more

My wife and I purchased a new travel trailer from happy days in January. The sales staff was very helpful. We got an excellent deal and we're very happy I especially though want to mention Brian imports and service. He has been extremely happy and walking me through the process of RV ownership and service he has went above and beyond the call of duty he is second to none in my opinion for your next RV do not go anywhere, but Happy Daze in in Gilroy unless of course you want to pay more and get less which is what you will get at another dealership Happy Daze is the way to go read more

Our experience with Happy Daze RV in Gilroy was outstanding. Chris and Alexis in Sales were most helpful, were able to answer all our questions. John in Finance did not settle with terms or rates until he got us the very best deal. Pete did a most thorough walk through and used laymen's terms so we would understand every bit of information. Shannon in Service kept our delivery on time and even sooner than expected, great communicator. Derek the Store Manager was super nice and runs a great dealership. The delivery person, Carlos was super nice and helpful, make sure you tip him well! Overall great experience, will be back to the Gilroy location for sure! read more

We purchased a Tiffin 24TW in June 2019. The staff was very helpful especially Chris the sales rep. They provided a 2-hour tour of the RV but looking back we wish they had spent more time explaining the operation of the inverter, generator, MB ProConnect, and the Jensen radio/stereo. We were newbies and did not know what questions to ask. We just completed a two-month learning curve on the road that has been challenging. We assumed we could take it there for service but was informed recently that they do not service the RVs they sell. This was disappointing and not explained to us when we purchased. It's important to know that the dealer does not provide after-sale support. Once you drive off of the lot - that's it. I recommend joining Facebook groups before you purchase to see what types of issues you may face or learn what questions to ask. read more

Breath of fresh air at their Gilroy Service Center. Dealt with Maricela. Very professional and excellent customer service. They dealt with a few problems on my Tiffin quickly and efficiently. They simply don't mess around and do quality repairs in a timely manor at a time they say they will do it. Never been treated so well at an RV service center in 12 years. Bravo team Happy Daze! read more

Went in to look at some grand design fith wheels since we were thinking about possibly upgrading from our current travel trailer. The sales rep was very polite. We told him shat unit we were interested in looking at. He took us over to the unit, told us a little bit about it and left us alone to explore. No pressure sales!! i will be back to buy a fifth wheel from these guys read more

Go see Alexis! She knew her product and inventory. She found the 5th wheel of my dreams and had it brought in from Sacramento. If you are in the market for Grand Design, this is the place to go. Happy Daze had the inspections done and was ready for walk through and delivery in just about a week. read more

We bought our RV from the Livermore location and live in it full time. We had a good experience from the sales department. The parts department is absolutely HORRIBLE!! We spent over $100,000 on an RV that we live in full time. We contacted the service department about 5 times and finally someone got back to us. 1 month goes by and our warranty is coming up, no one got back to us. Finally we had to go to the manufacturer and they were able to fix out RV and mail out the parts within a week. For spending over $100,000 on an RV, you would think their service would be better. Would definitely not recommend, as there's other places to buy RV's. read more

The sales people were very helpful as well as the office staff. I really appreciate their assistance since I am a first time RV buyer.

We recently purchased our first trailer from HappyDaze. The staff were all super polite and helpful and explained the pros and cons on the various ones we looked at. They also knew their inventory and could show is units that fit what we wanted, whereas some other places couldn't do that and would show us stuff too big, too small and so on. I never felt pressured to buy anything from them. The walk through was really helpful and they gave tips on what essentials we needed to get going. read more

We had a great service experience atHappy Daze. We had a roadside emergency with our year old Reflection 5th wheel RV. We were headed home from a 2 week vacation in Oregon that was absolutely beautiful. Our last stop was at a KOA in Salinas, CA. Coming into the park, we heard a horrible noise coming from the front axel of our 5th wheel. Upon further inspection, it appeared the brakes had failed and were flailing around the inside of the hub. The next morning I called Happy Daze and explained to them the situation. Auto club couldn't round up the equipment necessary to tow our 5th wheel to the dealership so I disconnected the brakes and very slowly drove to the dealership in Gilroy. We were greeted by the service manager Shannon. She was very up front and told us their service department was backed up and wouldn't be able to do the evaluation for a few weeks. This was disappointing but understandable. We packed everything from the 5th wheel in bags and boxes and tied them down in the truck bed for our last 400 miles until home. I was in communication with them almost weekly checking status. Shannon spent a lot of time talking with Grand Design and getting the issues taken care of for us and got them to cover it under warranty. I asked that the repack the bearings and replace the rear axel brakes while they were at it and happily paid for that out of pocket. It did take a while for all the repairs to be completed but we were told that it would from the very beginning and were not surprised. Because we live 400 miles from the dealership, Shannon stored our rig there until we could get up there to pick it up at no charge and she never called us to bug us about picking it up. It took us almost a month from the time it was finished to pick it up. All of the items were completed and there were no issues with anything. We had a safe trip home and can now feel safe towing again. Thanks Shannon and Happy Daze for your great service. We are in the market for a new bunkhouse model and will be calling you first when we are ready. Grand Design should recognize these smaller dealerships that sell there product as they provide the excellent service after the sale. The larger dealerships (Mike Thompson) are wonderful sales people, but the service after the sale is absolutely deplorable. Happy Daze RV in Gilroy is a great company. I would recommend them to anyone. read more

We just finished our second purchase from Happy Daze in 3 years. Both Grand Design fifth wheels (we just upgraded). The experience was great both times. It was a little tougher to negotiate a good deal the second time around, because Covid has turned the industry into a sellers market and prices are skyrocketing, but we still got a deal we were happy with. Thanks Alexis (now retired) and Mike for the smooth sales process! The process of taking delivery and financing also went supurbly. Jason managed the PDI and walkthrough, and threw in some extra labor (installations) that I asked for. Jesus gave us a very patient rundown of all the systems, letting me play with each along the way, and assured me that he had inspected them thoroughly so I didn't have to worry. They even found one system that wasn't working and they worked tirelessly in the days before delivery to figure it out, and got it fixed just in the nick of time for my scheduled take home day. Joann handled our paperwork, proactively reaching out to me, and got us a good loan despite a challenge with our DTI ratio. All-in-all a second great experience with Happy Daze Gilroy! read more

For anyone looking for a Great place to buy your RV -- Go to Happy Daze RV in Gilroy! We purchased our Momentum 25 G from Derek Sweazy in July. I had visited our closest Grand Design dealership just 13 miles from our house, Trailer Hitch RV in Nipomo, CA. I looked at lots of trailers a couple of times there and had done a ton of internet research, but we decided we wanted the 25G. I had not talked price with anyone at Trailer Hitch RV, but I was VERY hopeful to do business locally with my neighboring dealership. I also wanted a Great Price! I emailed dealerships all over Southern CA - and up into the Bay area. Trailer Hitch RV was very boastful, claiming multiple times, "We have the lowest priced RV's on the West Coast". Well pardon me, not true, as Derek was $1400 cheaper in the end! Derek beat out Mike Thompson's 4 RV dealerships in the L.A. area, all the dealerships in the Central Valley, and Trailer Hitch RV! He had our trailer ready for us to pick up, and just as he promised, we had no surprises completing the paperwork. Dealing through emails, phone calls, & texts is a bit unnerving as you always wonder - will they follow through on everything they said they would do? EVERYTHING went very well dealing with Derek, and Happy Daze RV. I highly recommend them to everyone! We were not paid, or asked to write this review, we're just such Happy Campers :) Thank YOU Derek Sweazy - for our Happy Daze ---RV! read more

Great experience with Happy Daze RV in Gilroy! We purchased a travel trailer in the middle of all the 'frenzy' and 'everybody having to have an RV, now. I want to give a shout out to: Alexis, Mike, Shannon, Andrew and Dexter. They were, all, patient with us 'newbies' (particularly, Alexis). . . much appreciated for making this a happy event! read more

So for the past two weeks I've been searching everywhere for the perfect trailer and dealing with a lot of different people trying to find the right one, little did I know that Happy Daze RV would be my last stop.. First off the salesmen Chris was awesome! He was very patient with us an answered all of our questions with no pressure on us at all. And as well as the manager Derek, he made everything happen and took care of all of it quicker then expected. From them to Andrew who gave me the walk around to Amy and the rest of the lovely ladies behind the front desk, they all treated us like family and made our experience wonderful while buying our first trailer. We can definitely say that it was 5 star service and recommend anyone looking for an rv or trailer to check them out! You won't be disappointed!! read more

We drove all the way from SF to Gilroy to look for a suitable RV and the different floor plan, this place only has one new class B and nothing else. Very disappointed; we went to Sees Gren RV up the way, the sales was patience and helpful, and plenty to look at. read more

We purchased from somewhere else. Their staff was flat lazy and didn't seem to even want to get up. We went back for parts because they are close a couple times, and ended up walking out and going to camping world, again because of lack of help from the staff. I won't bother going there again read more

We recently purchased a 2019 Grand Design Solitude from Happy Daze RV in Gilroy. On the day of our visit, we told Alexis, our sales person, that we had a few very specific requirements that needed to happen in order for us to make a deal. A couple of other RV dealerships in the area were unwilling to accommodate our requests but Happy Daze RV made it happen. John Covey, the Business Manager, took care of all of our paperwork and despite some challenges with securing funding, he stayed on top of things throughout the entire process. On the day of delivery, Pete did our walk through and was very thorough in showing us all of the systems in the 5th wheel. They have a great selection of vehicles to choose from and the staff is friendly and easy to work with. Go visit the folks at Happy Daze RV if you are considering purchasing an RV. They earned our confidence and trust and are worthy of this excellent review. read more