The staff was great and no pressure. We had our dog and was able to take her everyware

Sales interaction was very unpleasant . Mentioned that we were in beginning stages, had no preference , and really no clue as it's our first buy. Opened the door to a fifth wheel and didn't explain any of the features just stood outside. Didn't want us to even look anymore after 5 min read more

Staff were extremely helpful and friendly. We were able to check out some of the RVs. Limited stock compared to other locations. It did look like they offer auto repair for customer RVs. read more

Happy Daze RV - RV Repair Near Me - Ripon, California

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My first RV purchase, they said they were going to take care of some stuff and clean it before I picked it up a week later and only 1 thing was done and a couple of cheap fixes. Within the first week I noticed a gap in my door frame and found out I need a new door, the other one will need to be replaced soon and the slide out seals, with cheap fixes will be gone by the end of summer. The service manager told me that is what an extended warranty is for which will not pay for a new door. I emailed the manager and never got a response. Buy somewhere else. read more

We bought a travel trailer sight unseen over the phone. From the sales man, to the financing and also the service technician they were AWESOME! The trailer was used, super clean and the tech did an amazing job fixing anything that was not right. The financing guy was amazing, friendly and personable, the sales guy we really didn't deal with too much but we had a delay for our pick up time and he totally helped us out. To say we were happy was an understatement! Honestly the tech, deserves a raise. We knew not to much about trailers, and he taught us a lot! Blonde dude with a mullet wearing cowboy boots. Our kind of people! The facility is beautiful and you feel like you are investing in something great for yourself, and you are! Bay Area people need more time camping and relaxing!!! read more

Happy Daze RV - Technician, sales guy and us! - RV Repair Near Me - Ripon, California

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Friendly and Professional We had a good idea of what we wanted and their selection was perfect read more

The service department manager will promise you all kinds of things and he will fail to follow through every single time. He is a nightmare to deal with. They also charge you $1000 for them to go in and clean it and all the last stuff and do the walk-through, but they don't even clean the trailer, but they refuse to refund the money, I took my RV in for a water leak underneath 3 times which is pretty important, not once did they take the bottom off and look they just kept saying no it's not leaking even though I had a video and showed them the video. Do not trust the service manager, I don't know about the guys that work in the back, but I just dealt with him and his service supervisor and that's it and they both failed me horribly. I called the corporate office as well and they were just as bad. Buyer beware is all I can say. read more

Do not believe a word that comes out of anyone's mouth at this place. Not from sales, service, finance, no one. Every department has lied to me in one way or another and of course they all blame someone else.... even making up imaginary people that you never ever talked too. They will say and do anything to get your money and once they have it, the fight begins.... because like I said, everyone of them has lied to you, so, you will have to fight with them about everything. read more

It's been a year since I purchased my van from Happy Daze. The overall experience has been exceptional. This is my 5th RV purchase overall and HD did a great job on addressing the minor issues, (all new RV have them). I did have accessories added to my van. It was done in a timely manner by the service department. So why not 5 stars? Apathy. Even though the presentation, (store, models,customer waiting area), was excellent there seemed (perception) that urgency was not top of mind leaving the customer with too much ownership of any issues or problems. read more

We were told we needed three new roof vents. When we came in for our appointment only two came in. We were not notified of this and had to reschedule a week later. After waiting for 2.5 hours we were told the vents were installed. When we asked how many, only two were installed. It took almost a half hour before they found the third vent to install. Then we get the bill only to discover they charged us for vents we already paid for. I had to show my credit card statement to prove we paid for all three vents. We would have been charged twice. We were told the job would take an hour. We were charged for 1.5 hours which was an extra $100. As I was driving home, one of the new vents flew open. Apparently the vent closing mechanism was stripped. After spending over $400 to new install vents I needed to order a closing mechanism on my own and install it myself. From my perspective I should have offered more than an apology for this lousy customer service. It appears the parts department and the service department have zero communication, and computer integration with each other. You can be sure I'm never going back there. If you need your RV repaired go somewhere else. They couldn't even install three new vents that work. read more

Literally the WORST service experience ever. Took rv in for general inspection and an A/C that was not blowing cold air, a leak under the coach and several other small items. There was ZERO communication from Jim (service tech) about what was really needed to be done prior, during and after service. Even when I refused several service items there was no discussion about what really was needed besides a new toilet and A/C. Upon bringing coach home, the toilet was not re-installed properly, the A/C unit cover was not bolted back on and almost blew off on the highway, the A/C motor that used to work was now broken and not blowing any air. After a couple of days to think about it, I called on 7/13/24 and spoke with a service tech and was told the service manager would call me on 7/15/24. Monday comes, no call. I call and leave a message no return call, wait a couple days and do the same on 7/17/24 asking that either the service or general manager call me back...crickets. Now out of town on vacation on 7/22/24 I have to call back. Jim answers again and I say I need the service manager. He won't transfer unless I give all my info. Call gets cut off as again on vacation in bad reception. This time I get Bernard. Same thing wants all my info as to not have service manager be blind to my call. Frank (service manager) open to discus at first my toilet. I complain about it not being out on properly and he tells me it was because it was rusted out and he has pictures to prove it. None of this was discussed with me nor were I shown any pictures. But instead get back a toilet that does not seat properly. Again the initial leak complaint was from under the coach. Was never told leak was between toilet and tank. Second, we get onto the A/C. Initially Was told needed new unit as a line burst. Nothing more. Upon speaking with Frank, it was a bad motor and burst Freon line according to his report. If motor was bad why did it blow air when I took in? Only complaint was no cold air. Through the conversation with Frank I did get upset, and Frank proceeded to brag on how reputable and busy they are and they don' t need to create work. Check your reviews first. Frank did end the call with me as he felt I was accusing him of lying. Never did I say that. Even if things needed to be replaced or repaired there should have been better communication before service was started by Jim to confirm what was or was not working prior to any service being done. Communication during service and calls back when messages are left. Finally a better job could have been done putting things back together and cleaning up their mess. read more

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Horrible experience! They broke my traveler. They took months to fix it and I had to call to ask if it was done.

I was our first time at Happy Daze and were very impressed with the friendly, professional sales people.

This review applies to the Ripon, CA location only. We recently took our Heartland Bighorn in for some routine service. We were thrilled to see such a large modern facility so close to our home town. What makes us even happier is that we received amazing service from our service advisor, Caroline Morales. She was friendly, knowledgeable, and supportive. I stressed from the beginning that we weren't in a huge hurry, however, I needed communication from her regularly. She did not disappoint! I need to give another huge shout out to our service tech, Felipe. He was able to quickly diagnose and repair what had previously been missed diagnosed! In addition, he did a few other routine service checks to make sure that everything was travel ready. Could not be more pleased. Highly recommend if you do visit that you ask for Caroline and Felipe. read more

If you guys want to buy a brand new RV from this dealer who doesn't take care of customers after selling, (Their delivery list doesn't mean anything to them! ) go ahead and buy from them. Their service department didn't fix my issues on a brand new RV I bought from them. I had to take it elsewhere to get it fixed. read more

I would give this place a ZERO!!!! I would have to say this is the worst RV place I have ever seen in my life. Dropped our trailer off for an "estimate" was there for over three months AND GOT RAT INFESTED IN ALL OF OUR STUFF....... and they damaged everything on the inside broke and the slides, broke glass light fixtures, and what a nightmare the manager is!! Highly would not take your trailer or motorhome here. Do not recommend. I'd rather drive out of state for any repairs then go here...THIS IS ON THEM. And they still had the nerve to charge us money! I'm so sick over this. read more

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We had 2 trailors that we traded in for 1. Got ripped off. The trailor we got had a lot of hidden stuff wrong with it. I would not recommend this place. read more

Ember is a poorly built RV, I purchased on 5/24/2023 I used it 3 days as of today it's been in the shop over 60 days of the less than 90 days from the purchase. Ember expects the the dealer to rebuild the RV after the sale, avoid buying a Ember RV poor quality RV. if I were a RV dealer I would not sell this JUNK! read more

I was in search of an RV shop to have my brakes checked and service the bearings. One shop I called could not get me in until August! Happy Daze rv opened a new shop in Ripon so gave them a call. Very happy I did! Caroline the Service Advisor got me in the next day! Work was completed in a week! Caroline is very professional and couldn't be happier with this experience. Thanks Caroline and Happy Daze techs. read more

Upon delivery the doors were off the hinges causing hinges to snap and break as well as damage to the door and inside. We brought the is to attention before even taking delivery for it not to be fixed is just plain ignoring us. The metal under the step was bent up and the over all craftsmanship of the assembly was poor. They also didn't replace the toilet seat that was obviously stepped on to do repairs to doors vents etc it's still not replaced on this 50,000 trailer. To top it off they up and moved from Livermore Donnie to service we have to drive hours away. They never responded to our messages about the damages and will not call back. Do not trust this dealership they lied and didn't take care of customer. We also noticed blown fuses in the ac as if they were running it all day to show customers the rig. Basically purchased a used "new" rv. There is a reason there's so many bad reviews go anywhere but here they won't even respond 1 hour after payment is complete and service center won't return calls. Steer clear of happy daze read more

I rented a big RV first time for the family and had a blast. Pack them up and off the bodega bay for a long weekend. The RV was perfect size with lots of beds, easy hookup to power, water, and sewer with not a single issue. Cynthia in the office was great and the guy out back explained how to use everything very well and had instructions detailed in case we forgot. Totally recommend this place and will plan another one soon! read more

I want to shout out a big THANKS! to Caroline at Happy Daze. She was always helpful, thorough & pleasant in person and via phone calls. I don't write reviews often but Caroline's thoughtfulness deserves to be rewarded! Will come back again should our Grand Design Mk 17 need service. read more

I started calling these clowns last weekend and was told that I should speak to a particular person in order to talk about getting a braking system. I've been trying all week to speak to him and to get a perks list so that I could order the parts and they could install them. Today he told me that I would get the parts list tomorrow morning for sure but for the first time he told me that he wasn't sure when they could do the work. I had told him at least twice the date that I'm leaving. Then he told me that they couldn't even get me in the shop until 10 days after I'm leaving town. Wasted a week for me, no thanks. read more

We took our travel trailer here they got us in immediately unlike the place where we bought the travel trailer from camping world which offered October for repairs more specifically the sales service representative Caroline was excellent she took care of all of our needs she coordinated everything with our insurance company for the repairs to our travel trailer I would recommend all of my friends and family members who have a travel trailer to visit Happy Days RV speak to Caroline she's the best read more

I took my truck into Happy Daze RV in Ripon Ca. and was very pleased with their service team. Caroline assisted me with getting an appointment on short notice and the service team resolved a wiring issue that was preventing me from safely taking my family to the lake. Caroline promptly followed up with me when the repairs were completed and the family and I were able to enjoy the weekend. read more

We had a leak from our hot water tank in our fifth wheel. They were able to take it in right away and had it back to us in 18days. Caroline Morales was very helpful and friendly. I would recommend them for any RV repairs. read more

I had a new car set up for towing behind a motorhome at the new Happy Daze RV in Ripon. It turned out great. Caroline with their Service & Parts team has been friendly, professional, responsive, and eager to take care of their customer. I'll be back for future needs. read more

I purchased my Grand design 303RLS from another dealer out of state. There was some warranty work that needed to be done and when I went to the newly opened Happy Daze RV in Ripon, the staff was courteous and extremely helpful. They had a cancellation that day and advised if I could bring it in they would begin the process of the warranty work. I had the warranty repair preapproved with Grand Design and Happy Daze was acceptional and getting the repairs completed. The only holdup was getting the parts from Grand Design. I picked up my trailer today and staff was very friendly and helpful. I would recommend any type of service or warranty work through this location and I will seriously consider purchasing my next RV through them.. read more

The Ripon location has the worst customer service! I dropped my trailer off to get some warranty work done and I had to call them every week to see where they were at with the repairs. When it was finally ready, I went to pick it up, Jim at the front desk was helping another customer never acknowledging me, then left with the customer (still no acknowledgment) and never come back. Finally, after several minutes someone walking by asked if she could help me and I said I wanted to speak with the manager Frank, and when I complained about their customer service he was no better, he didn't apologize, he cut me off me and asked me how I wanted to pay. Once I got to my trailer (they had it blocked in even though they knew I was coming), they didn't offer to show me the repairs, I had to ask them. And the battery was dead because they left the lights on inside. If I could give them zero stars I would. I'm never going back there. read more