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    Best Buy

    2.1 (190 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    Inside the store
    K. F.

    No real customer service. You'd ask someone a basic question and it's like trying to pull eye teeth. Not a place to come if you want service of any kind.

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    2 years ago

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    8 days ago

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    Photo of Don W.
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    9 hours ago

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    11 days ago

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    1 year ago

    Helpful 6
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    1 year ago

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    3 months ago

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    5 months ago

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    3 months ago

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    3 months ago

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    6 months ago

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    8 months ago

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    3 years ago

    Helpful 4
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    1 year ago

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    2 years ago

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    8 months ago

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    Photo of W B.
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    1 year ago

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    1 year ago

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    10 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    Photo of Erik A.
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    2 years ago

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    2 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    5 years ago

    Helpful 4
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    1 year ago

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    3 years ago

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    3 years ago

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    1 year ago

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    Photo of Talita N.
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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Photo of Steve S.
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    4 years ago

    Helpful 2
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    Photo of Phil R.
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    2 years ago

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    Page 1 of 5

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    Review Highlights - Best Buy

    I'm very thankful that he told me this because an AV company quoted me at least $400 to replace the router.

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    Phoenix Appliance Repair - When Your Lid Lock Fails... So Does Everything Else. Take a look at this scorched lid lock harness from a washer we serviced.

    Phoenix Appliance Repair

    4.3(6 reviews)
    4.9 mi

    I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

    My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

    Photos
    Phoenix Appliance Repair - Our tech completely disassembled both washer and dryer into their smallest components so the customer could clean every nook and cranny

    Our tech completely disassembled both washer and dryer into their smallest components so the customer could clean every nook and cranny

    Phoenix Appliance Repair - This unit wasn't getting any water culprit: a failed sump and pump assembly.

    This unit wasn't getting any water culprit: a failed sump and pump assembly.

    Phoenix Appliance Repair - Meet your Technician!

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    Meet your Technician!

    Best Buy - appliances - Updated May 2026

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