I went to Best Alterations at the recommendation of two friends. They had some simple tailoring done and were happy. Regretfully, I did not have the same experience. I needed my MOG gown tailored. This amounted to hemming, taking up the straps a bit and placing cups. The dress is a base later of satin with an overlay of lace. So, two layers of fabric that needed to slide over each other in order to move properly. I left the dress with a FOUR WEEK window for completion. On the last day - the 'due date' - I called just to confirm. The owner was not in and the person who answered 'could not find the gown'. Called a few hours later and the owner said 'yes, it's here. No not ready since it is not end of business'!!!...It had been 4 weeks. Went the following day. Okay, the hem was good. But that was all the good that I could find. The straps were way to short..and the cups were place in a way no human anatomy would conform. I was told to wait while it was fixed. The straps were let down. And the cups were still a mess. The 'arc' of the cups didn't align with either me or the dress. It puckered badly. And the small modesty triangle bunged and pouched out. I paid and left because I was afraid it would only get worse. Went to another person who very kindly didn't want to say anything..but eventually did. The cups were sewn into place thru the fabric..hence the bunching. They needed to be placed next to the body - and thus connected to the satin layer - letting the lace move. Also, the straps had been botched. In stead of shortening in such a way that the original shape (a bit of a curve) was kept - they were simply yanked up..and luckily enough fabric was left to let them down..but not as nicely as it could have been. As for the modesty shield...the layers were all sewn together in several different areas - making the little fabric triangle more like a solid shield. The current tailor is undoing this, making the triangle able to conform and 'give' to the dress. This was clearly a hurried job. It was left to sit for a month. Then a sloppy attempt was made to fit the bodice. Very disappointing. read more

Best Alteration - Cups haphazardly tacked thru all levels of fabric and apparently 'tucked' in a manner that made it look like they fit. - Sewing & Alterations Near Me - Campbell, California

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Went to a couple of spots before I came here Mr Lee said we can get the patches on no problem gave me a great deal and quick turnaround I will be coming back and referring also read more

Best Alteration - Sewing & Alterations Near Me - Campbell, California

Mr. Lee is the best! I absolutely love this place! The whole team is awesome! My daughter had her wedding dress altered there a few years ago, and let me tell you --the dress shop ordered the wrong size and this shop saved us--they altered it down perfectly to fit her! Her dress had a lot of sequences yet they altered It beautifully :) totally custom-made to fit her shape! I was so amazed, and it was affordably done. Other shops quoted twice as much to alter it.! Last year I had a bunch of clothes altered, including jackets, and they were so accommodating- wow! Everything was tailored to fit perfectly :) I trust them with any garment of mine. This is the place to go.! read more

I always go to Best Alterations and Lee never disappoints! He takes care of all my alteration needs with great attention to detail and excellent customer service. I've had a dress altered here, and my husband got his wedding tuxedo both dry-cleaned and altered -- the results were perfect. The turnaround time is impressively quick, and the quality of work is always top-notch. Highly recommend Lee for anyone looking for reliable, professional, and friendly service! read more

Been coming to this place for over a decade and they truly are BEST. Service is friendly and they welcome each visitor, even when it's busy, which is often on special occasions, eg: graduation, holidays, birthdays, anniversaries, etc. I've had pants, shirts, dresses altered as well as all our dry cleaning done here. The care and quality of the work is top notch! read more

I've been going to this place for over 15 years! They are amazing and pricing is reasonable. Highly recommend.

Prices have gone up since I was last there a few years ago but Service is still excellent. More customers were coming in as I was leaving, a sign of good quality and honesty.. read more

I'm so glad my neighborhood on nextdoor.com referred me to this man. He is very professional, you get the vibe he's been doing this for a very long time and knows exactly what he's doing. Also, very fairly priced, especially given the high-quality work and the relatively fast turnaround! I've always had a perfect result with several pieces that I've had tailored here. I've always just walked in, sometimes you might have a couple people in front of you but not always. There's usually open parking. It will be a sad day when he retires! :) Highly recommend. read more

Our first visit 4 years ago was great. I went downhill from there. They never complete the alterations on their promised date. Their Alterations are okay. However, if you value your time or have a critical event that you need your clothes for, avoid this place. The last straw for me was my daughter's prom dress. We brought it in on April 23 for a May 9 completion. Knowing them, I came in on May 7 to check if it was ready. They said it wasn't, but assured me that it will be ready by May 9. I mentioned we need it by 12 noon, and they said yes. We came at 2:40 on May 9 to pick it up. They have not started on it at all. If we didn't come, they wouldn't have started working on it!!! I'm Not coming back here anymore read more

Lee and Hai are AMAZING. I am impressed with the care and quality that they put into everything I've had them tailor for me. I have been going to Best Alterations now for 10+ years and they have always done a GREAT job. They have provided me alterations for dress pants, jeans, cycling shirts, jackets and Cosplay outfits. Although I now live over 30 miles away on the Peninsula I will only go to Best Alterations for all of my alteration needs. THANK YOU!!! read more

Very disappointed with this place. I brought in two pairs of pants for Waist, length and bottom of pants adjustments. They said that they would have my pants ready by a certain day the following week after bringing them in. I come in the day that my pants were supposed to be ready and they tell me to come back later because they were not done with my pants . I come back a second time hours later and they tell me the exact same thing that they're still not done and to come back. I was so angry because why couldn't they give me a call letting me know not to waste my time and gas in coming back. I go in the next day to finally pick up my items and they did not shorten the bottom so the pants still drag across the floor. They charged me 114 dollars for two pairs of pants and didn't even do everything I requested. Why do they charge so much if they don't provide that good of a service? Not even a discount for making me waste my gas in coming back and forth three times. Don't come to this place. Save your items, Save your time and Save your Money for someone else who will do the job RIGHT. read more

Very friendly and accommodating. I came in for a last minute tailoring of a dress for a wedding. Owner was very understanding and had it done the next day. The dress looked amazing. If I could have left a tip, I would have. Such a great spot :) read more

I've been going to Best Alterations for many, many years now and Lee and his Team are always willing to lend me a helping hand. They Always get my Alterations done quickly and done the Right and the Correct way. I would Highly Recommend Best Alterations to anyone, anywhere and I wouldn't even think or consider taking my business anywhere else but there. They Always finish my stuff Promptly and usually can give me some sort of Deal and I Greatly Appreciate that!!! Their name says it all... "Best Alterations" and I find for myself that they are Absolutely by far the Best in the Neighborhood. Lee and his Team are Always Very Nice to me and Very Friendly and they always have a Smile on their faces. If you're looking for Quality Work and done Efficiently then look no further than Best Alterations. In my opinion they are hands down the Absolute Best and are just Fantastic people who really do Care about your Belongings. Great place so if you haven't checked it out yet then I advise you to do so. Thank you Lee for all you do for me!! read more

I had some old dress pants where the waist became too small after I gained weight. I took them to another alterations place and they said they could not help me. I brought these pants to Best Alterations and he was able to expand the waist to fit me and the pants still look great. I am very impressed with the quality of the alteration and he saved my old pants for me! I am very pleased! read more

I have come here on 3 separate occasions to get several pairs of pants altered. Four pairs of denim jeans and 1 pair of linen pants with an elastic waist. All items were too big on my waist so I had them altered to fit better. Just impeccable service. I was so impressed, I always come here when I need to get something fitted. It was almost like it was untouched. I was most impressed by the linen pants. They are the most beautiful pair of linen pants I have found but I was so sad when they just didn't fit. Then I decided to see if I could get them altered so I decided to drop it off here and it came back exactly as I envisioned. The last time I went I believe the pricing was $20-$25 for getting the waist area altered. I think that's a pretty reasonable price range, I genuinely thought it would be higher - maybe they should actually increase it because the work is amazing. * Just one more observation: last time I came, I noticed how personable and friendly the owner was. It was just really nice energy and it seemed like everyone knew him by name, Lee, I believe. So when I read the reviews of people coming here for 20+ years, it's not hard to believe! read more

So disappointed in the quality of the alteration and the service. When I dropped off the two lanyard to be put together I described keeping the yellow one intact and cutting the blue to fit the inside. Great. It will be done on Saturday. Well my first trip on Saturday it wasn't even started. They asked me to come back. I did. On my second visit, still wasn't started. They then proceeded to sew it together with the blue on the outside. Damage done. Already not what was discussed. I asked them to redo it with the yellow on the outside and I was handed the hideous Frankenstein photographed. I am so disappointed in the final product and it is completely ruined. I will have to pay someone else to fix the entire thing and probably buy a new clasp and leather section. Would not recommend this alteration stop ); which is disappointing because other reviews were so positive. Just not sure how you can look at this product and think it's done correctly. read more

Best Alteration - Two lanyards sewn together. I asked to keep the yellow lanyard completely intact and attach the blue to the inside of it. - Sewing & Alterations Near Me - Campbell, California

I have been a client for 10 years now. Every time the work is amazing. From simple things to super complicated. read more

Best alterations place ever! I've been goi g to see Lee since 2009 He did my wedding dress alterations at a shocking affordable price. The quality of his work is superb. Even though I've moved away from the South Bay to Martinez I will STILL drive down to have him do my alterations. No job he can't do and I've asked for a lot throughout the years. read more

One of the most "ungrateful" business owners I have ever met. Expects his customers to pay by cash and not by credit card. Prices are ridiculous high, it's like extorting you for more money. Says one price when you drop off your belongings, then changes his mind when you pick up and gives a much higher price. Parking lot is extremely tiny and very difficult to park. read more

[review written: 7/25/21, service: 6/14/21] I needed to get a patch quickly sewn onto a dog vest - called in and was told that it would only take a day to get done. Went in to drop off the vest and patch and staff asked if I could wait 10 minutes and they would get it done. WHAT A SURPRISE & DELIGHT! Thanks, Best Alterations! read more

They know how to make shirts , blouse , dress , skirt they make anything if you have the pictur sample read more

Best Alteration - Sewing & Alterations Near Me - Campbell, California

Quality work with fast turn around and great pricing! Took in the waist and hemmed length of 2 pairs of pants. Ready in days and both pairs fit perfect. Basic alterations, but a lot of places take forever (3+'weeks sometimes to hem a pair of pants), and charge as much as the item itself cost. This would be fine I guess if the work was done well, but many times, it's not. Long story short, Inhighly recommend Best Alterations! read more

I came to Best Alterations thru a recommendation but unfortunately did not have the best experience. The man at the counter (probably the owner?) is very sweet and kind. Walking into it I felt relieved. He had me try the dress on and we decided on where alterations were needed. He gave me a quote for $145, which was higher than expected but I told myself to get over it. He said it would be done the following Monday. There is a sign on the counter that says cash is preferred, so I told him I'd try to bring in cash when I come to pick up the dress and pay. I came back on Monday and it wasn't done, which was a bit annoying because I made plans around having to pick the dress up and had to come back again the next day. I figured I wouldn't have to call before picking it up because I was told it would be done by Monday. I called on Tuesday and was told it was ready for pickup. When I went, it was a different man at the counter. I was able to find $140 in cash but was $5 short so I asked if I could pay the remaining with card. I noticed when I had to sign the receipt that there was a service charge that he did not make known to me. Usually if there is a service charge for credit cards it is also mentioned at the register so they are failing to have clear information for customers. Also, when I tried the dress on at home I noticed there was a small black smudge on the sleeve that I could not get off so that was a bit irritating as well. While the man is sweet, I don't think I'll be returning for other alterations needed. read more

I must share that we have been customers of this tailor shop for over 20 years. We refer countless businesses to Lee. Like most tailor shops, there are hit and misses. Lee's pricing is a bit on the higher end compared to many other local places. We continue to drive across town and patronize this place because Lee always answers his phone and is pleasant. It is sad to see customer service from Lee, the quality of return product, and promised dates have gone downhill for us. These last couple of alterations did it for us. Promise dates were pushed out so many times without courtesy informing us before we got to the store. There have been so many excuses for the delay. He tried to gouge us on several occasions. I think he priced things based on your ability to pay. I am going to leave it at that. We will not be coming back or recommending our friends and clients. read more

Charges a credit card fee, even though the only posted sign says "Prefer Cash". When we were there to drop the clothes, customers came in and did not have cash and were not charged a fee. Also, we had to call twice and clothes weren't ready. When they called and said come in- we get there and then they couldn't find them and tried to tell us to come back later. You called us? Original hems done sloppily with thick left over inch of fabric. This is not how $20! Original hems should be done. This used to be my go to place but I'll never return or recommend again. read more

After our previous tailor was unable to do our daughters wedding dress at the last minute we called here in a panic. They fit us in the same day. They are skilled, knowledgable and confident. She put the dress on and they went to work pinning. Took in the bodice and sleeves and added a bustle. We received the dress finished beautifully and on time! Highly recommended. read more

Best Alteration - Sewing & Alterations Near Me - Campbell, California

He lost my cloth over and over again. He said he's call back when he finds it, but when I'd come back saying I never received a call, I realized he forgot he lost my cloth in the first place. This happened 3 times different times back to back. I'm sick of this so I'm never coming back here again. I hope he doesn't lose your cloth too :( read more

Superb work every time. He will always accommodate when you need a rush. Only place I trust.

Excellent service and alterations - we have been using their service for 25 years and were never disappointed. Lee and his team do good work! Highly recommended read more

SCAMMER ALARET! When I went there to pick up my jacket, somehow they managed to manipulate the original receipt from $15 to $65!!!! What a shady business! I am going to file a dispute against them. read more

They are literally the BEST alteration I've been too! Ever! I've been going to multiple alterations around the Bay Area and I've never been happy. But finally I found this place a few months ago and I've never been this happy. Not just happy, I feel so good when I wear my pants. They fit perfect and looks great! These guys know what they're doing!!! read more

Best Alteration - Sewing & Alterations Near Me - Campbell, California

Switch n bait on pricing, which is quite high to begin with. Nowhere do they say card payments including debit card incur a 4% service charge! Greedy, conniving staff. Charged me $6 for using my visa. Asked the woman about using debit, she said it's the same, which is NOT true. The work is not bad, but without a pleasant service experience, they are not worth it! read more

Being a fashion stylist, having moved from South Africa , I struggled to find an alteration business that was good enough until I found Best Alteration. I highly recommend them. Li, the owner, and his brother are always so helpful. They often help me out with urgent alterations and their workmanship is perfect. I can't say enough good about this business. Try them out. You won't be disappointed. read more

Lee and his excellent alteration services have been our go to place for any clothing repairs or alterations no matter the occasion for the passed 23 years. Most recently our family was faced with having my nephew's wedding in 6 days due to my brother in laws terminal illness. We immediately took the brides wedding dresses and other wedding wear to Best Alterations. Lee worked day and night to ensure the bride had her dresses altered and read within 3 days. We are all so grateful to Lee for all his hard work, and excellent alteration services. Cindy from Los Gatos. read more

Went here last year to have a gown taken in and it was fine, and finished on time. I trusted that I could take another gown to them this year and was disappointed enough to not come here again in the future. Took in the gown March 2nd, was promised it by the 31st of the month. Went in April 1 to pick it up, and they said they haven't even started. Was told to come back April 3rd. Came in, and said they were still working on it, and to cone back tomorrow. I'm not sure how you can push a garment back THREE times and expect a customer to not be upset. It'll be my third and last time going there when I go to retrieve my dress. If my event had been any sooner I'd be screwed. Poor customer service really. read more

First time I've needed an alteration since moving from the UK. VERY happy, great job/experience highly recommended

I webtin Tuesday July 26 and told them I needed my dress for an event July 31. . They told me pick up Saturday before 5pm (today). I told them I don't get off work till 6pm Saturday can I get it sooner than Saturday. He said don't worry we will wait for you. Not only did they NOT wait for me, but they never even called before closing to check to see if I was coming before they close. They have my number! He wrote it down on the order slip! I went after work like we agreed I could and they were gone! Closed and gone. They don't open now til Monday and my event is tomorrow! I now don't have a dress and have no idea how to get a ballgown dress by tomorrow! Terribly irresponsible business. They didn't have the fabric and told me I can go buy it and bring it to them. My dumb self instead of going to another tailor went like a fool driving around wasting time looking for it and brought it to them. What kind of tailor doesn't have supplies?! Had I gone elsewhere it probably would've been done sooner and now I wouldn't be in this mess. Do NOT go to them They are UNRELIABLE. Now I have a non refundable ticket to a party and no dress to wear read more

I 100000% recommend this place. 11/10. Fast, reliable & Great customer service . I called on the same day I was able to bring my clothes in. I called other places around the area to get the best price match and best alterations definitely had the most reasonable price. I had 3 denim jeans+1 mini denim skirt. As soon as i arrived at the shop I was able to quickly get measured on my waistband on my pants to be tighter along with my denim skirt as well as hemmed. . I was asked how soon I need them done but I didn't mind for them to take their time because I was going out of town. I Came back a week later and my clothes were ready! I was SUPER impressed at how seamless they all came out, like I never brought them in to get altered in the first place, Flawless & just amazing! I'll definitely be bringing all my clothes here that need any adjusting since I am local in the area, This was a great investment- the best looking clothes on you are the ones that fit you the best :) read more

I thought I had reviewed Best Alteration - a total standard for my home for 20 years. Lee has been hemming, altering, and transforming dress clothes, casual clothes, everything beautifully and with a warm smile. He feels like a friend as well as our family tailor by now! read more

We have been coming here for 10+ years. They have tailored everything from our suits and a wedding dress to t-shirts and ski clothes. Great quality and great price. Highly recommend read more