I'm normally not one to write a review on any place. I own a business in the area a few blocks away from Bertha's. I opened in April and i was just moving in when I figured I would visit some of the other locally owned restaurants in the area so I stopped in to get a cup of coffee, sat at the counter and was greeted by a charming Spanish lady who was very personable, friendly and outgoing. We had about a 5 minute conversation and I felt comfortable. The cook who looked to be about late 30's early 40's, well groomed, clean shaven, clean white t-shirt and clean jeans on kept his area clean and the food he had put on the counter for the waitress to pick up looked very eye appealing so I thought to myself as I was leaving I have to try this place out for lunch one day but of course they didn't have any take out menus or you can't view their menu online. So it took me a few months to get back there as I couldn't leave my business to go order food and wait for it, that would be a half hour away from my business and thats lost money.
So a couple months went by and I got the chance to go and have lunch at Bertha's because my son was home from college and I had him watch the store while I went and got us something to eat. I walked in and the place had about 5 tables occupied, the nice Spanish lady was working as well as the other cook who was working when I went in the first time. I asked the cook what was good and he told me that he had just cooked up a roast and that he had just served a couple beef on wecks so I said well let me think about it a minute and he said sure no problem, here is a menu, look it over and your server will be right over because she was taking a tables order. So as I was sitting there contemplating what to order a couple had gotten up and complemented the cook on how delicious the roast beef was as they were leaving. So I said "sold" let me get two roast beef sandwiches one with fries and one with chips, which they served a single portion of lays still in the bag so they were fresh! I got back to my store and sat down with my son to eat and he says to me, "where did you get this sandwich from?" I told him from Bertha's and he said "Omg! This is the best roast beef I ever had!"
So this past Tuesday I thought to myself I want one of those roast beef sandwiches again. So I lock up my shop and I walk down to Bertha's. Not one customer was in there and it was like 12:10pm. It was like I was walking into the twilight zone! The waitress and cook were standing behind the counter just gabbing away bad mouthing the owners it seemed like. I was very appalled and disappointed, awestruck at what I seen! Both the waitress and the cook who I had never seen before covered head to toe in tattoos, grungy clothes, they looked like a couple crack heads! I thought I was in a nightmare for a minute. Then the waitress who spoke like a man said "can I help you?" I just shook my head and told her I was supposed to meet someone at 12:00 but they aren't here and I am not waiting. I then walked out the door and went across the way to get some take out and the guy behind the counter looked at me smiling and Said "you didn't stay long across the street"...It's a freak show over there!
I would never let a grungy looking person touch or cook my food! What the hell are the owners thinking when they hire people to work in an open kitchen like that where people can see them? I would never know who the owners are because they have never been there the whole 3 times I was in there. read more