I needed a new car battery and had no idea where to even begin. I had such a great experience at…read morethe Natick Autozone thanks to Jay! He was extremely helpful and knowledgeable throughout the process. He made sure I got the right battery for my car and went above and beyond to help me get everything taken care of. I really appreciated his kindness and attentiveness to the matter. Thank you Jay!

I purchased my car battery at this location Feb 2025. (They offered but did not install the battery…read morehere) The past winter animals made a nest on a freezing day in my engine and had a snack on a few wires This led to my car not starting so to be safe I figured Id start small before I had it towed since it was about time anyway for that. It ended up being wiring that I had replaced but it still hasn't been completely fixed. The mechanics couldn't figure it out. Fast forward to now December 4, 2025. My car since the weather has turned colder barely starts. I have to literally will it to start lol (which sounds weird to the unknowing but actually works). Note at bottom for how to do this :) I did this in order to get it to start so I could drive to this Autozone before the mechanics. - My friend had checked my battery and it came back low for a newer purchase. I was greeted by Evan who immediately pulled up my account and warranty for my battery, asked if I wanted to replace it. He then said he could run tests to make sure it wasn't the alternator or something else causing the battery to drain. Upon his inspection, and my car then not starting for him, he found that the battery connection was actually loose around the (two circle things? haha) He explained that this needs to be flush in order for a smooth electrical connection. He adjusted it and suddenly it started smoothly. He then suggested adding a small component that makes this circuit more snug so I wouldn't have to worry about it coming loose again. Less than five dollars spent, great conversation with a great person and my car fixed. Thank you so much again Evan! I probably could've said this in shorter review however, anyone who might have a problem starting their car or lights on, it could just be a simple wiring issue or this, so don't panic and assume the worst. If we trust the universe (in advance) to give us what we need and not put more on our plate than we can handle, then thats what we will get. I promise its all about believing then knowing once you see the magic of our minds and the universe. This is what im learning. Xx This location the people are usually very friendly and helpful. Definitely would recommend to anyone in the area. Note: How to get your car to start using your mind and influencing energy: Picture golden white light energy moving front to back through the entire engine "clearing out dense / dark energy" and the rest of the car / tires etc. I do this before I leave my house as well to protect my car and myself while driving. -- If you are into obscure research topics look up the car that was invented that was able to be started/ controlled via the mind/ energy similar to "UFOs".

Came in to have them check my battery. They came to my car and after testing it, recommended that…read moreI replace the battery. At no additional charge they replaced the battery for me. Since it had been a long time since the battery was last replaced, they had some difficulty making sure it was properly secured but in the end it was installed. The guys were very polite and apologized profusely for the delay. But I was happy that it was done correctly, the car started right up and I drove off.

Chans and Chris were professional and helpful. Crawled under dash on a nearly 100 degree day to get…read moreat port to scan for engine light. Light came on after accident, not my fault, Chans explained the codes and told me it was a sensor that was not affecting safety or driving. Said once front end was fixed light would go away. Nothing put praise for them. If anyone needs auto parts they should go there.

The man was helpful. He didn't pick the most expensive item, but found it when I asked for it. He…read morealso switched the windshield wipers for me.

Second time going to an O'Reilly's and being told they couldn't help me with changing my headlight…read more The guy helping me seemed nice enough and helped me in buying the headlights I needed but told me he couldn't help install them because he was the only one on floor. It's really disappointing that a service is advertised as being done there but then you get told no they can't do it. Will not be back to an O'Reilly in the future.

I cannot express enough, how exceptional of a Sales pro, and good of a person Ross A is. He will…read morealways have my business because he does what's right, not shenanigans. The service department keeps getting better too. Chad will take care of you. My hope is that once the construction on 27 is done, they update the office to be as exceptional on the inside as the sales people are.

I had a coupon and this place is near my work, so I thought I'd give them a try. I got an oil…read morechange, and even with the coupon it was over $100. They were polite, and though it was somewhat expensive, it was done quickly, so not a biggie. The next day I receive an email, thanking me for my car repair, and it said I was "chosen" for a free subscription to Sirius Satellite. They sell your email to Sirius!! My email said "response REQUIRED"- like its an overdue bill? Then a couple days later I get another email saying the same thing. I do give them credi; I complained to the service manager, who looked into it and promised to remove my email from their contact info. They made more than enough money on my oil change w out sharing my email for extra cash.

I stopped by AutoZone so they could check my battery. They were willing to help me right away. It…read moreturned out that my battery was still healthy so they offered to charge it for me for free. It took them about 45 minutes to charge it and they even reinstalled it for me. Overall, I would definitely recommend this AutoZone. Ask for David Q to help you out! He was the best!

They took the old wipers off my Palisade. Recommended new ones and put them on for me without if…read moreasked them to do it. I give them 5 stars!

I bought a used car from Bernardi Volvo. More than a year later, I discovered an issue with the car…read moreregarding some missing tire repair equipment. Even thought this was not Bernardi Volvo's fault, they paid in full for me to purchase a replacement. Excellent customer service! The original used car purchase also went smoothly. Everyone we dealt with was helpful and efficient.

0 stars. Got a bait and switch experience. They showed Toyota Corolla for sale and the salesman…read moresaid "Excellent Choice" and then offered another option. I said "No that's the one I am targeting.". They then told me that one was already sold. First impression, horrible idea to pull that. Will tell everyone I know to look elsewhere!

Overall experience in advanced auto parts has been great, however when went in this particular…read morelocation at 6h30pm to get my check engine light on... the answer that i got was that they "wouldn't go out after dark and it was to windy". Went to autozone and got that taken care of. Do yourself a favor and go to the autozone in Framingham, because customer service here sucks big time...!

terrible service over phone "Jim" had a bad attitude over a simple question. I recommend some…read morecoaching

I went to Firestone over labor day weekend for two front tires. I left the car there at 10am…read morebecause I didn't want to wait around all day. They finally called me at 3:30 to say they ran there diagnostic and said I needed an air filter and new wipers, I said that was fine. They finally called me at 4:45 to say the car was ready, they close at 5pm and I live 25 minutes away so I said I would pick it up the next day. When I got the first bill I was quoted 480.00 for the tires and alignment. I was surprised to get charged 682.00 so the wipers and air-filter cost $200 dollars more. The biggest surprise I got was when I started my car up and the engine light was on, which was not on when I dropped off on Sunday. I complained and the service manager continued to gas light me and say it came there with the light on which is bull. So I don't know if they thought if they turned on the light they could hose me for more money or they screwed up when they put the air filter in. But all they did was blame me. So not a nice place to go.

I signed up for an oil change and when I got there they said they couldn't do it today. I drove…read moreall the way for nothing.