I purchased my car battery at this location Feb 2025. (They offered but did not install the battery…read morehere) The past winter animals made a nest on a freezing day in my engine and had a snack on a few wires This led to my car not starting so to be safe I figured Id start small before I had it towed since it was about time anyway for that. It ended up being wiring that I had replaced but it still hasn't been completely fixed. The mechanics couldn't figure it out. Fast forward to now December 4, 2025. My car since the weather has turned colder barely starts. I have to literally will it to start lol (which sounds weird to the unknowing but actually works). Note at bottom for how to do this :) I did this in order to get it to start so I could drive to this Autozone before the mechanics. - My friend had checked my battery and it came back low for a newer purchase. I was greeted by Evan who immediately pulled up my account and warranty for my battery, asked if I wanted to replace it. He then said he could run tests to make sure it wasn't the alternator or something else causing the battery to drain. Upon his inspection, and my car then not starting for him, he found that the battery connection was actually loose around the (two circle things? haha) He explained that this needs to be flush in order for a smooth electrical connection. He adjusted it and suddenly it started smoothly. He then suggested adding a small component that makes this circuit more snug so I wouldn't have to worry about it coming loose again. Less than five dollars spent, great conversation with a great person and my car fixed. Thank you so much again Evan! I probably could've said this in shorter review however, anyone who might have a problem starting their car or lights on, it could just be a simple wiring issue or this, so don't panic and assume the worst. If we trust the universe (in advance) to give us what we need and not put more on our plate than we can handle, then thats what we will get. I promise its all about believing then knowing once you see the magic of our minds and the universe. This is what im learning. Xx This location the people are usually very friendly and helpful. Definitely would recommend to anyone in the area. Note: How to get your car to start using your mind and influencing energy: Picture golden white light energy moving front to back through the entire engine "clearing out dense / dark energy" and the rest of the car / tires etc. I do this before I leave my house as well to protect my car and myself while driving. -- If you are into obscure research topics look up the car that was invented that was able to be started/ controlled via the mind/ energy similar to "UFOs".

Needed a battery for an active key. I bought the last one which was triple the price, $8.49. When…read moreasked why it was so much I was told you need it. Shame on me, going shopping on Amazon. Cheers.

Staff is helpful and professional for auto parts and products but DO NOT USE THEIR UPS SERVICE…read more They have no business being a UPS Access Point. I made the mistake of dropping off a next-day air package (cost: $58) at the Advance Auto Parts because the nearby UPS Store was closed. The package included Social Security numbers, financial account numbers, and other highly confidential information. The intended recipient notified my three days later that the package never arrived. The tracking code told me that the package was still at Advance Auto Parts. I went there to discover the package randomly sitting on a shelf behind the cashier. I subsequently discovered that it had been opened and taped back shut. I had to issue a credit freeze and notify my financial services providers of possible identity theft. The good news is that the very kind and understanding woman who was working at the UPS Store in Natick around the corner was able to get it shipped out in a new package with a new label without charging me an additional $58. I like the staff at Advance Auto Parts in Natick and don't blame them for this terrible lapse in security. I blame the top management at UPS and Advance Auto Parts for setting up this ridiculous relationship in the first place. But that's why they get paid the big bucks.

Had some issues, but the manager resolved things for me. Great to see they still care about…read morecustomer service. Updating my rating .

The man was helpful. He didn't pick the most expensive item, but found it when I asked for it. He…read morealso switched the windshield wipers for me.

Second time going to an O'Reilly's and being told they couldn't help me with changing my headlight…read more The guy helping me seemed nice enough and helped me in buying the headlights I needed but told me he couldn't help install them because he was the only one on floor. It's really disappointing that a service is advertised as being done there but then you get told no they can't do it. Will not be back to an O'Reilly in the future.

This was perhaps the best new car purchase experience I've ever had. Ross Annenberg kept it…read moreprofessional, didn't waste my time, and kept negotiations to the minimum. We know what we want - in and out - let's do business. They also have great financing deals - 0% interest. This wonderful purchase comes after the manager at Honda up the street attempted to fight me and Kia stopped getting back to me. I cannot recommend Ross and MetroWest Subaru enough for buying a new car. Really impressed with my Forester too!

Service dept. Known Issue! Bought many cars from these guys…read moreover the years... Had a transmission problem, they first told me $12k to fix it. also called Subaru Corporate, Turned out to be a known issue, Then they said, oh we can probably do it for 3k. Had to have the car back so I bring it in, I showed up on a weekend to pick it up, wallet in hand I say what do I owe you. Clearly the weekend guy wasnt clued in to the 3000 dollar grift, I ask, What do I owe? Guy looks at paperwork... nothing you are all set as it was a known covered issue. Yay for me! % days later I get a call from a guy saying I owed $3k. Subarau is covering all of these Trannies now. dont get screwed. Never going back.

I stopped by AutoZone so they could check my battery. They were willing to help me right away. It…read moreturned out that my battery was still healthy so they offered to charge it for me for free. It took them about 45 minutes to charge it and they even reinstalled it for me. Overall, I would definitely recommend this AutoZone. Ask for David Q to help you out! He was the best!

They took the old wipers off my Palisade. Recommended new ones and put them on for me without if…read moreasked them to do it. I give them 5 stars!

Briefly - Bernardi Volvo applied a temporary, non-standard fix (a plug) to a tire with a slow leak,…read morewhich resulted in a costly tire replacement ($300+) less than 3 months later, instead of a standard, permanent patch ($30-50), which would have lasted the life of the tire. More detail:  I was in for service on 5/15 at Bernardi Volvo. They found a nail in the front right tire, and repaired it with a plug.  It developed a slow leak about two weeks ago, so the repair lasted about 2-2.5 months.  I took it in to Sullivan Tire, which is much closer to my house than Natick, and they found that the leak is coming from around the plug. They also informed me that a plug is only a temporary fix - instead, a patch should have been used to perform the repair.  A patch will last the lifespan of the tire, whereas a plug is only ever intended to be temporary.  I had to replace the tire (a $300+ fix) when a $30-$50 patch back in May would have fixed the tire permanently.  I am disappointed that Bernardi Volvo did not recommend a patch to me initially to preserve my tire, and I am also disappointed that when I called Bernardi, they refused to cover the cost of a replacement tire.  I want to trust that the shop I take my car to for repairs will recommend the right fixes, and it is clear that Bernardi Volvo did not do that, nor did they offer to fix the mistake when I spoke with the service manager.

I worked with Dan at Natick Bernardi Volvo and he was very fair. The car was cleaned and returned…read morepristine to me after the service. I'd give 5 stars but the issue wasn't permanently resolved unfortunately, and the dealership is not the lowest price.

terrible service over phone "Jim" had a bad attitude over a simple question. I recommend some…read morecoaching

Overall experience in advanced auto parts has been great, however when went in this particular…read morelocation at 6h30pm to get my check engine light on... the answer that i got was that they "wouldn't go out after dark and it was to windy". Went to autozone and got that taken care of. Do yourself a favor and go to the autozone in Framingham, because customer service here sucks big time...!

"I will give one star to this store. My daughter took her car with a flat tire, and the attendant…read moreinsisted that she would need to replace all four tires, claiming the tire couldn't be repaired. I want to highlight that the tire is less than three months old. She already had it fixed elsewhere, and it was in perfect condition. We were deceived, and I no longer trust this store's conduct. I do not recommend it."

I signed up for an oil change and when I got there they said they couldn't do it today. I drove…read moreall the way for nothing.