If your vehicle is in need of body work & factory finish paint job A&E Auto isn't the place you…read moreshould go to. I'd not recommend trusting absolutely anything these incompetent & negligent conartist owner & staff from A&E Auto say & falsely guarantee you, Because I can assure you that youd be greatly disappointed with not just their incompetent & negligent type of work but also with their deceiving & false promises.
They're not just lying conartist, but also arrogant, just as much childish, unprofessional & very disorganized. I speak from my very own personal experience. I brought my 2021 Black Chevy Tahoe to A&E Auto for a minor repair & paint needed on the rear right door & rear bumper. I specifically asked the A&E Auto owner Phillip Marques if they're capable of reparing each with original manufacturer factory finish paint job, with both color & texture match.
That conartist assured me that yes that they were capable of doing such work for $1200, then tried over charging me asking for $1600 on the day I went by to pickup my Chevy Tahoe, Supposedly because they did extra work with blending the rear rt panel & rt front door which wasn't part of our original consensual agreement & kindly payed him an extra $200, So $1400 total. I requested for the invoice, But was told I'd get it by email by tonight, but it was never sent.
When I took a good look at the work they did, Not only the color nor the texture didn't match the original manufacturer finish as Phillip Marques had promised but also notice they've butchered & damaged the entire right side of my Chevy Tahoe with the disastrous incompetent, negligent & inexperienced job they had done. Including to multiple other areas both in the outside & in the inside of my Chevy Tahoe which were once perfectly fine prior to them damaging them with over spray & being directly sprayed on.
Not to mention all the paint runs, swirls, fish eye, as well other defects on multiple diferent areas on my entire right side of the vehicle. As well as discoloration due to them experimenting when mixing up diferent left over black paints which Joey (worker) said they had in the back.
Which pretty much says, They had no plans nor any intentions of ordering the original manufacturer paint thats meant for my Chevy Tahoe based on its VIN Number.
When I confronted Phillip Marques, Questioned & showed him the disastrous job they done to my 2021 Chevy Tahoe at his shop while under his care & supervision. I requested for him to make things right by taking responsibility & accountability for it, He became upset, arrogant rather than owning up to it & says what did you expect to get done for $1200, Do you know how much the job on the door & the bumper really would've cost you some where else to get it done the way that you wanted?
At that very moment, I decided it was just best for me to just get into my vehicle & leave the premises just to avoid the issue from escalating. I brought my vehicle to other body shops to inspect their incompetent work & all the damages they caused to my vehicle hoping to get an estimate for the cost to repair it, But was told they'd not be interested in putting their hands on someone else's bad work.
Another Auto body shop owner said he would restore my vehicle back to its factory state, but he would 1st have to undue A&E Auto shoddy work, by fully stripping the entire right side of my Chevy Tahoe along with the bumpers & bearing each individual part to the bone for proper preparation & proper repairs in order to get it back to where it needs to be, Then handed me a written fully detailed estimate for the cost to repair the damages done at A&E Auto totalling (Estimated) $8,700. But not a final cost in case there's anything else that needs to be done or replaced.
So what was once said to be a $1,200 job for minor repairs & paint to the rear rt door & the rear bumper by A&E Auto owner Phillip Marques, after the disastrous job done to my 2021 Chevy Tahoe & also damaging its entire right side at his A&E Auto body shop Now turned out to become a $8,700 job to fully restore my entire right side of my 2021 Chevy Tahoe back to its factory state.
The owner Phillip Marques denies to provide me with his insurance company information for me to file a claim to help cover for the repairs, Also denied taking any responsibility in covering the payment for the repairs, Leaving me with no other choice left but to file a lawsuit & sue him in court if my Demand Letter is ignored & a resolution hasnt been granted within the 30 days given in good faith hoping Phillip Marques comes into reasoning before I take legal action.
Long story short, I've been put through hell by both Phillip Marques & his Girlfriend Chantel arrogancy & childish way of handling the situation they soley got themselves into for fooling me into believing that they had the experience & capability of doing a original manufacturer factory finish on my 2021 Chevy Tahoe just to take my money. SO BE AWARE!!!
