AXP Auto - North

(13 reviews)

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

AXP Auto - Braintree

4.3

(10 reviews)

My brake line sprung a leak and my favorite mechanic was booked out for 2 ×weeks. I could not wait…read morethat long. I looked on Yelp for a decant mechanic with good reviews and AXP Braintree has 5 stars with great reviews, and I live right down the street from them. I know that AXP Braintree has been through 3-4 owners in the last decade, but the reviews were newer. I called AXP Braintree and spoke to Stephanie to see if they could look at my car that day and fix it. She said that I could bring my car in, inwhich I did. When I got there, Stephanie asked me about my car and the problems it has, plus if there is other problems that need addressing. I told her that my car is a Kia 2009 and that I was not planning on putting too much more money into my car, that I only want to fix my brake line. My brake pedals were on the floor, it was unsafe to drive my car. Stephanie continued to tell me that AXP policy is to charge a $75.00 diagnostic charge just to look at my car. I tried to explain that the rear brake line that needs to be fixed is under my car gushing brake fluid and is easy to see, that I do not need a diagnostic for my old car. Stephanie replied that the charge is set for all customers and if I agree to get the work done from the quote today at Axp after the diagnostic then that charge would disappear. I still left my car there to get looked at, even though I had a bad feeling. I waited all day for a call to see what the price would be for a brake line. I received the text that afternoon from Stephanie, I was shocked due to the quote, for both rear brake lines parts and labor $836.19, but if the calipers needed to be done, then the cost would end up being $1275.85. And of course AXP would end up stating that I would need atleast one caliper done, but if one is caliper is needed then they would just do both at the same time. I called my regular mechanic and asked if that price was OK, because it seemed high for me. He said, that the 2 rear brake lines should be around four to five hundred dollars installed. I called Stephanie and told her that I was picking up my suv and bringing it elsewhere, she told me that I still need to pay the $75.00 diagnostic fee. I was close to saying forget it and just pay AXP to fix my suv. But thanks, I didn't the next day I went to another mechanic that was referred to me and I paid $400.00 for my rear brake lines and no calipers, my car drives great. AXP Braintree is a SCAM, either they pay for those reviews or they're friends and family. Nobody mentioned a diagnostic fee in any of the reviews. I usually do not use a mechanic that charges a diagnostic fee to fix a car, because that usually means they charge too much for their services, AXP Braintree is a Scam, I would not recommend them.

As picky as I am, I highly recommend this place. They are kind, professional, and honest. They also…read moretake their time to explain everything and answer all your questions. I have a fiat which a lot of places do not specialize in. They are honest about what they can or can not fix. They have a key drop box and can accept payment over the phone which makes it very convenient for car drop off and pick up. They do not over charge you or try to suck money from your pocket. I have been here many times and will definitely be coming back.

AXP Auto - South

2.6

(5 reviews)

I love the folks and the service I receive at AXP each time I go in. Friendly service with a smile…read morealways. They take great care of my car and I love that the send me texts to remind me of what is due.

I had a very disappointing and upsetting experience at this location. The service attendant was…read moreincredibly rude and disrespectful. When I politely declined a more expensive recommendation, they became dismissive and unprofessional -- even going so far as to suggest that I shouldn't return. This kind of behavior is completely unacceptable, and no customer should ever be treated this way. It felt discriminatory and left me feeling unwelcome. I would not recommend this place to anyone based on this experience. Since the old manager left it has been all down hill. I do NOT recommend!!!!

Neighborhood Auto

(11 reviews)

Mike is very knowledgeable, patient, and kind. The prices are very fair and he does great work. He…read morehas also helped me inspect cars before a potential purchase. He went over the codes with me and let me Know what kind of work the vehicles were likely to need. Excellent shop, talented mechanics, fair prices.

Mike is the ultimate Mechanic Extraordinaire!!!! Our vehicles have been serviced at Neighborhood…read moreAuto for over 20 years... recommended by our Randolph friends, and we have never turned back! Mike is a man of integrity and character! His expertise, trouble shooting abilities, creative problem solving in getting to the root cause of an automotive issue... as well as general maintenance of your vehicle... Mike is the man!!!! Looking for fair prices, honesty in automotive diagnostics.... Check out Neighborhood Auto!!!!

Auto Craft

My car broke down on the highway on the way to work so AAA took it here. The place was super clean…read more(even their bathroom lol). I was only there for a few moments until a ride picked me up to get to work. They called the next day to tell me what was wrong with the car and although the couldn't fix the problem they were super nice. So then I had to go there for AAA to tow my car to my mechanics. But as you know I didn't have a car anymore. They were more than a accommodating especially when I couldn't go when I scheduled to pick it up and they understood, all while not charging me storage. There are two woman who were working the two times I went there. Regrettably I didn't get their names but I believe one to be Patty (don't hold me to that but I think that's what she said when she answered the phone). Now let's just talk about the place itself for a bit. You may have noticed earlier I said the place was nice and clean. Most service places smell like Gad motor oil and look even worse. So I was already impressed and the bathroom smelled good and was cute. Also they have a homey feeling. There are these quotes all over the walls. Don't worry you guys know me better than that, pictures will be attached.

Businesses could take a serious customer service lesson from this place. The front desk woman who…read morehelped me was cheerful, polite and accommodating... felt like I was visiting my grandmother. I was only in for an inspection but previously was able to talk to the mechanic who was very helpful and honest. Would recommend this place and will continue to go here from now on

Boston Automotive

4.4

(31 reviews)

Javier is phenomenally awesome. His knowledge of all cars is mind boggling. My Dodge challenger SRT…read moreneeded a front end alignment and Dodge does not align as it's a fixed front end. Ordered specialty parts for front and rear. It not tracks straight and handles like a dream. Thanks. So much Javier. I'm a customer for life

Before I went here I was seriously considering pushing my car off a cliff and buying a new one. I'd…read morespent at least 40 hours taking my car apart trying to fix a broken airbag control module. I went to two different mechanics trying to get my airbag and O2 sensor fixed who spent weeks ordering the wrong parts and charging me for shoptime that solved nothing. Javier fixed it, and also talked to me straight. I ended up spending about half of what I expected. I am so thankful for his help. He made a customer for life.

O'Brien Car Care

(20 reviews)

Ty O'Brien Car Care for the complete break job and discovering a different problem that needed to…read morebe addressed. The only place I bring my family's vehicles. A+++ car repair and customer service.

We used O'Brien Car Care for years in Easton. When we went to sell a car that had been serviced…read morethere, we got a big surprise. The CarFax was full of inaccurate information that it claimed was from O'Brien CC. We contacted Bill, and his records agreed with ours. He helped us take on CarFax and get them to fix their mistakes. Bill was so concerned and nice to us when he could have just said "not my problem". O'Brien stands behind their work years later, even when you have moved out of state!

Jim’s Certified RV Inspections

if you want to buy a used rv please consider using Jim . He is great i wanted to purchase a used…read moreclass A motorhome he inspected it and it failed. He saved me 1000s of dollars i am sure . he is very knowledgeable he taught me some things . i would use Jim again ...

A recreational vehicle (RV) is a *major* purchase. There are often problems that are unseen and…read moreunknown, even by the owners. RVs go through heck during their lifetime! Problems can be dangerous and expensive. Always, always get your RV (yes, even a small camper travel trailer!) inspected before purchase, and on regular intervals during its lifetime. The owners might seem nice and profess easy usage and all the maintenance, but there are often problems lurking. Next, who do you get to do this? There are plenty of uncertified imposters out there, with minimal knowledge and experience. Trust a pro, an actual highly experienced, certified professional like Jim. He was amazing, friendly, and informative through the process. Great rapport with us (the buyers) and the sellers. Thorough job and report. He found a propane leak the owners weren't aware of! It could have been disastrous. Jim performed the service requested, and went above and beyond in every way. His price was great, especially considering the huge cost of repair we could have had if we didn't know about the things he uncovered and even the small problems turned into big ones! He saved us from that, and gave us the confidence to enjoy our RV, which is what it's for!

Costy's Auto Repair

(9 reviews)

Mr. Costy has been helping me and my mother with our cars for over a decade now, he is incredibly…read morereliable, kind & trustworthy. I have never had a problem in those ten years, only solutions and gratitude. He clearly has bright kids who he has taught as well, and they are just as great as he is. I tell everyone to go to him because I fully trust him with my car and my safety. They really are the best, most humble and hardworking people in the area. you guys are the best thank you for all the help over the years!

Simple & easy topped with Excellence. Best Auto Repair Shop…read morein Massachusetts from multiple experience! By far each visit is consistent with honest and efficient work.

Boston Mobile Tire

(19 reviews)

These guys are the best. Extremely responsive & communicative, reasonably priced, no nonsense at…read moreall. Such a better experience when compared to the hard sell and miserable wait at most tire shops.

Wanted my truck to actually look like a truck without having to change my factory wheels and found…read morethe tires I wanted @ Boston Mobile Tire for a fair price for tires and installation and they didn't disappoint. Jay communicated with me the whole time and did the job in my driveway! Very satisfied with the customer service and installation!

Offroad Elements

(21 reviews)

This is another review for Eric and the guys at Offroad Elements - I damaged my steering box and…read moreEric told me to get the Jeep to him ASAP. He installed a nearly new box from his parts, fitted a Steer Smarts brace and had me back on the road in a few days. Very reasonable charge too. Awesome!!

Eric and the team are great! Always has treated me right and…read moresaved me a time or two due to my own stupidity.

Randolph Automotive

(13 reviews)

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

BC Auto Repair

4.9

(8 reviews)

Tenacious, when it comes to diagnostics! Our Grandfather's VW Jetta had numerous issues causing…read morepoor running and idling. One by one, Bill and his team waded through the long list of codes and vacuum leaked. Their persistence went on all week but when we got the car back, it ran like new. Thank You BC Auto!

Bill and Steve were amazing m, would highly recommend to anyone with car trouble. Quick and…read moreefficient service

Williams Automotive

3.2

(11 reviews)

Williams Automotive aka Mr Wires was recommended by my mechanic to handle a dashboard wiring…read moreproblem that he felt was above his level of knowledge. I had no illumination on the dashboard making it anxiety producing when driving at night. I purchased a replacement set of light bulbs which were used to complete the repair. They were very patient and professional and completed the job in a very timely manner. The next day I drove the car home. Later that evening, I turned on the lights to see the improvement. but was disappointed to see the lights I had provided were dull and not sufficient to light up the dash. I drove back the next day and explained my dilemma to co-owner, Jessica, and she directed, Tom to handle it. This was after I had paid for the completed task the day before and had gone home. Tom spent a considerable amount of time troubleshooting the problem and created a solution to an electrical problem he encountered. On top of that, they did not charge me for the second days service. Anyone in the area who has an electrical malady could do no better than to utilize Williams Automotive.

I highly recommend Williams Automotive They are froemdly…read moreand they are not out to screw you

Matt's Garage

(3 reviews)

I brought my car to Matt's after getting a quote from the dealership. (Didn't know about Matt's…read morewhen I brought car to dealership and my regular mechanic moved out of state). I had received a six page report from the dealership with a list of items that were categorized as needs immediate attention, could be done, and can wait. The quote was $6,000 something. I showed Matt the quote and he said a lot of the things listed were exaggerated and really did not need attention. He replaced a $40 part and charged me $75. My car is running great.

The guys down at Matt's garage do great work they are professional and prices are quite affordableread more

Mikes Motors

Five star honest mechanic with great troubleshooting skills. Very friendly and professional changed…read moremy brakes and oil in a timely fashion. Highly recommended!

I needed to get my brakes done and this was the best quote I found so I went. It's just one guy so…read moreI thought I'd have to wait forever. He was so nice and honest so I stayed, it was so fast. I changed front and back it took about 3 hours, I'm used to having to leave my car when I get brakes or wait longer. He also checked my tires and fluids and replenished both. He works alone, but thoroughly and meticulously. I definitely recommend this shop, its not in my area but I will make the drive for the quality of service. I can always appreciate a business that makes meeting strangers like catching up with family. As a woman, finding a mechanic is hard. Mike wasn't pushy and encouraged me to take my time with my decision. He noticed some damage to my vehicle (from an accident to my car) Though he does not do body work he gave me tips on how to find the shop that best suits my needs and is best for my vehicle model and type. He was just genuinely kind, I cannot stress enough how "real" he kept it with me. From the time estimate, down to how to best take care of my car. It was like bringing my car to a family member, the job was done and I wasn't given a million other problems I needed to fix. This is a huge deal for me because I brought my car to the dealership concerned about a weird noise and they told me it was a list of things, which turned out to be nothing they listed. He also speaks Cape Verdean Creole.

High Tech Detailing & Dry Ice Blasting

4.9

(172 reviews)

Amazing work! buffed out scratches, cleaned up the foggy headlights, removed stains. My car looks…read morebrand newwww. Love it.

High Tech Detailing is the place to go to for your car detailing needs!…read more Jeremy does a perfect job EVERY time. Spotless inside & outside always looks shiny, brand new. I have brought my Honda here before, with cloth seats (it's true pain), & it's too easy to get stains that car. I have had many food stains & soda juice stains that I thought I would never get out, & Jeremy was able to get them out. It's like magic !

Highlands Auto Gallery

(1 review)

We are not your typical used car dealer! We have owned and operated JT Auto Inc. next door for 12…read moreyears with an immaculate reputation for great mechanics with unbeatable work and customer satisfaction! Our A.S.E. Certified 25 year Master Technician hand pics the vehicles we sell. We only purchase great vehicles and take extra pride to make sure the undercarriage looks as clean as above the vehicle. We go through the vehicles as if each was going to be driven by a loved one. Each vehicle is test driven for over a week to ensure there are no intermittent quirky problems, as we would address these before the sale. Making sure you don't have to worry after the sale !!!

Performance Unlimited

4.0

I recently had my 97 softail updated and customized by performance…read more I can't believe how great it looks. I would highly recommend Performance for any custom work.

What can I say about a business that does this kind of awesome work. My chopper was built by them,…read moreand it was everything that I wanted right down to the paint. No issues at all with the bike. If you need parts for your motorcycle, I would highly recommend going here both for the service and the price. He will not overcharge you on anything. I dont know how he does it..... A++++++++++++

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12 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Jacquelyn E.

0

1

0

6 years ago

My family and I have nothing but excellent things to say about John, Roger and AXP in Randolph. We were always "dealership" people until we got an outrageous quote for a service that we couldn't afford, and we heard that AXP had been right down the street for over 25 years with an excellent reputation. After getting the job done on the spot without an appointment, and paying less than half what the dealership had quoted us, we knew we were going to now be AXP people! Since then, now my family and I only bring our cars here for everything from a simple oil change and tire rotation, to full service and auto repairs. John goes above and beyond to answer every question and concern we have, schedules us in a timely manner, keeps us posted on what they are working on/the fees, and most importantly each job we've had done is perfect! John and Roger are kind, accommodating, knowledgeable, and seem to genuinely care to help you (for an affordable price which is great too!). We recommend AXP if you are looking for a reliable, conscientious, budget friendly, family owned auto repair business. Try them once, and you will never go anywhere else! Jackie, Lauren and Bobby read more

Mariam K.

0

1

0

1 year ago

I stopped by without an appointment and was immediately impressed by the professionalism and kindness of the team. They were honest, efficient, and took the time to explain everything clearly without any pressure. It's rare to find a place that combines skill, integrity, and great customer service, but this team delivers on all that. I felt completely confident in their work and appreciated the straightforward approach. Highly recommend for anyone looking for trustworthy, high-quality auto service. Big shoutout to John, thank you for the outstanding experience! read more

Alphonso W.

1

3

0

13 years ago

Caring And Great Service - On 10/7/13 my car started making loud noises and it needed to be fixed badly. I had heard good things about AXP so after I got off work I drove down to them. By the time I got there they was about to close and one of their employees asked me what was going on my car and that he would take it for a test drive. He checked out my car and told me just what I needed to have done. The price was much less than I expected ! The work was done fast and my car now runs quiet and smooth. Thank you Roger and crew for extraordinary service read more

Shana D.

0

1

0

13 years ago

I have a 2001 honda civic and was having problems with the key not turning in the ignition. The dealer told me the ignition cylinder needed to be replaced and its $600. When I decided to get a second opinion I went to AXP. They looked at my car at no cost and sent me to a lock specialist. They determined I needed a new key my old one was worm out. My car works perfect and for only the price of a new key not a whole new ignition. They literally saved me hundreds. Everyone was so polite and extremely professional. read more

Acura O.

0

1

0

14 years ago

AXP Auto Express is the best place you can bring your vehicle. I've brought my car to them several times over the last few years and each time I have left happy. Their prices are exceptional, the mechanics are professional and their work is spectacular. They are a very busy shop; however they are well worth the wait. I will always bring my car to them. read more

Jeremy D.

11

1

0

13 years ago

AXP. Knowledgeable, Experiencened, Professional. They will ACCURATELY diagnose the problem and offer an honest price. They might not always offer the "cheap fix" but that's because they take pride in doing it right, at a good price with friendly service and NO B.S. read more

Rich G.

0

6

0

14 years ago

ive taken all my cars here , 02 ws6 trans am , 07 silverado 1500, 98 k2500 chevy diesel and have gotten nothing but awesome service and extremely fair pricing. All jobs are done once and done right. Friendly, helpful and good atmosphere thumbs up guys!! read more

Ybd T.

0

2

0

6 years ago

outstanding experience !!!!!!! * tbh customer service exceeded expectations fr * no surprise fees / bogus charges on dead dawgs * fast process / covid-19 compliant * quick over the phone quote * maad professional / friendly -ybd sb read more

Bill N.

66

1

0

7 years ago

My experience with the shop in Randolph was and always great John is a book of knowledge the techsI would and have told a lot of friends and family to get your vehicle checked out and repaired here Very pleased read more

Jill B.

50

1

0

11 years ago

My Ford Explorer was making a loud noise brought my truck to AXP. Looked at my truck right away gave me a reasonable price and excellent service. Will definitely come back. read more

Laura D.

0

1

0

4 years ago

I had a great experience getting my inspection sticker. friendly, professional and had me in and out. I will be back!

Titus A.

0

1

0

3 years ago

Great repair cost and services

AXP Auto - North - autorepair - Updated August 2026

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Lou's custom exhaust is a chain auto repair shop that specializes in exhaust only. They don't do…read moreany other kind of automotive repair; so don't plan on going there to get your transmission fixed etc. I was pleasantly surprised how quick they could do the work and did a flex pipe and three phalanges in under an hour and a half, on a fairly busy day. The customer service was good and I appreciated a window into the garage so I could see everything being done. I was referred to Lou's by my trusted local gas station and the advice was good; Lou's didn't disappoint. I would definitely return and I was very satisfied with the work, which comes with a 2 year warranty. They also have WiFi if you're waiting in the lobby. I will certainly recommend them and be back for more exhaust repair should I need it with other vehicles.

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Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

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Randolph Automotive