....absolutely the very best mechanic I have ever used! Aside from getting service from a…read moredealership that specializes in the make and model of your vehicle, you can trust J & L to get the job done just as well if not better than them. And just as important, your cost will be much less than the dealership or various other local mechanics! Their response time is quick and they strive to get you in as soon as possible! They never fail to call you before they begin to work on your car and you will be fully informed of all costs prior to making a decision to go forward. All of this is what every good mechanic should offer and they do it 100% of the time!

Junior is deadass the shit man. The most trustworthy and reliable mechanic I've ever dealt with and…read morethere's no chance I would recommend anyone else or go anywhere else. NOT UR USUAL MECHANICS, these people are serious about the job!

I am so pleased with this place! I got into an accident over the winter (spun out during one of the…read moreblizzards, crossed three lanes of traffic on the pike, and slammed into the guardrail) The damage wasn't as bad as it could have been because the snow from previous blizzards had buried the guardrail, so i went through all of that first. When they towed me out I was surprised to see that there wasn't too much visible damage, and it seemed to drive ok. cut to a month or so ago... my dad was replacing the headlight and had to take the front panel off to get to it. as soon as we took the panel off the whole thing fell apart! There was damage to the frame, condensor, radiator... and the headlight assembly was in pieces. I had never needed to use a body shop before.... my dad is a mechanic and takes care of basic stuff, though he getting older now , is semi retired, and is much less ambitious ;) I was very nervous about going to someone because you never know who you can trust. This place was GREAT! They walked me through everything and were very up front about cost and how long it would take. I called a couple times to check on the status (because I was coordinating a rental car) and they were very nice and never made me feel like I was pestering them. I went to pick up the car today and it looks fantastic, and it was even vaccumed! They were very nice when I was settling up my bill and answered all my questions about what was done. I am very impressed and highly recommend them!

Tom and his team were amazing to deal with! Made the whole repair process seamless and stress free…read more Despite my vehicle being there through Christmas and New Year's, it was still done within a reasonable time. And when I picked it up, it was washed and vacuumed, windows and interior cleaned. Highly recommend

I had work done today on my RAV4. Shocks and alinement. Very…read moreprofessional, excellent customer service. Recomend highly

We've given Caryville Garage multiple chances over the years, but unfortunately, the ongoing…read morepattern of misdiagnosis, poor workmanship, and lack of accountability has cost us significant time and money across two different vehicles. Our most recent issue September 2024 involved my current car, which failed inspection due to a check engine light. We had already told Caryville ahead of time that the code pointed to a failing catalytic converter. Instead of addressing that, they replaced the O2 sensors--only for the car to fail inspection again just a few days later. The check engine light came right back on, and after taking it to the dealer, we were told the brand-new O2 sensors Caryville installed had already been destroyed because the catalytic converter was the real issue all along. That entire visit was a waste, and while we were refunded, the situation showed that their diagnostic process is unreliable at best. This wasn't our first experience like this. In a previous visit March 2024, they broke our windshield washer reservoir while draining it. They claimed it was accidental, but it raised red flags about their care and honesty. And before that, the issues with my old PT Cruiser were even worse. That car was supposedly "rebuilt" by Caryville for the previous owner, which convinced us to trust them when we bought it. But in the little over a year I had the car, I sank nearly $2,000 into repairs--most of them at Caryville--and it just kept falling apart. From battery problems, to a belt that kept squealing even after they replaced it twice, to finally dying completely and needing both an alternator and battery replacement, it was a nightmare. We were told it wasn't worth fixing anymore and ultimately gave it up. Looking back, it's hard not to wonder how many of those issues were either misdiagnosed or outright caused by subpar work. We gave Caryville way too many chances, and in the end, all it did was lead to more stress and expense. We've since taken our business to Charlie's Tire & Service Center, and the difference is night and day. Jay and his staff are honest, straightforward, and actually get the job done right the first time. We've never had to second-guess their work or their word, which is more than I can say for Caryville. Bottom line: If you're thinking of trusting Caryville Garage with your vehicle, especially for anything more than an oil change, I strongly recommend you look elsewhere. The damage done to both of our cars and the repeated lack of responsibility speak for themselves. We will never be coming back.

Everyone needs a Roger from Superior Auto Body in their life - someone who will give it to you…read morestraight, look after your vehicle like it was his own, & charge honestly & fairly. Roger got my '94 Virago purring & ready to go for riding season. My beauty of a bike is on her 32nd season, so parts are a bit difficult to come by. Also, you know, carburetors & whatnot. Just old bike things. It's hardly ever an easy task doing work on her - even just replacing the battery is a headache. But in Roger's words "you know me, I love to tinker with shit." He did far more than my meager request for him to just get her running, whatever it takes. He polished this, tightened that, un-dented this, re-wired that. The fairest price - $200 for parts & $300 for labor - hanging out with the cats & yapping with Roger was free of charge. Be sure to inquire about bike work before rolling in, but if they have space for you & your two wheels, this is the place to bring your beloved bike. Thank you Roger & cats!

I brought a car here years ago that was in an accident when that car was only a few months old…read more They did an awesome job repairing and painting it. I had that car 10 years and you'd never know it was rear-ended with a crunched trunk, etc. That paint job and the repair parts used held up perfect. Fast forward 20 years... I was just in my next accident a month ago, so I of course brought my SUV here. The car I was given by the rental company you use was a nice, low-mileage car, and it was in the price range of my car insurance allowance, which was perfect. The same impeccable workmanship as 20+ years ago was given to my SUV, as it came out great! Awesome job again, guys! You're the best in my book!

My first time there. Courteous, knowledgeable, respectful and no "up selling". Extremely impressive…read morestaff and technicians. My best experience with an automobile service company ever! No need to search further. Highly recommended!

I've had ongoing issues with my 2014 Honda CR-V for over three years and visited several shops that…read moreeither missed the problem or made things worse. After my brother recommended RM Auto Care, the difference was immediate. From the first phone call, Lexi took the time to listen and understand my concerns before even seeing the car. Throughout the process (3/24-3/31), she was patient, communicative, and genuinely reassuring. What stood out most was the level of care and attention to detail. I never felt like an inconvenience, and the team made sure everything was properly addressed. I also had the chance to meet the owner, Greg, which added to the overall positive experience. This didn't feel like just another transaction. Highly recommend RM Auto Care.

Best auto repair shop i've ever gone too!! The whole crew is amazing super nice and quick as well…read more I call for regular maintenance repair they always get me in within a day amazing guys they've got!!

I had an emergency after driving down from Boston, I called them and they took me in right away…read more They didn't have the part but called around for me and found someone who did. They were very nice, flexible and accommodating.

***Review for Parts Dept only as I can't speak for the sales or service side.***…read more Huge shoutout to John in parts who went above and beyond. Just needed a few small parts for a service project I am in the middle of. They are open at 0700 which is convenient! John took my call and answered all my questions, I forgot to ask if they had the number of pieces I needed and by the time I got there he already had them out and ready, yet two short of the quantity I required. Here is the stellar service, he quickly checked inventory for the area and then called to confirm where I could get the remaining two in order to complete my project. Most places simply send you down the road to take care of it on your own, so refreshing to see customer service taking care of a customer!! Thanks John!!

Very rude with attitude and just made me feel worthless on the phone and not helpful at all. It…read moremade me never to want to take my vehicle there for any service or any purchases and hopefully others can review this and know the way I'm feeling

Sean is fantastic to speak with and very accommodating. The Pre-Purchase Inspection - PPI he did…read moreon a W212 Mercedes E350 was very thorough, and he included lots of detailed pictures. A true expert on Mercedes-Benz!! He took time to talk about the car with me, the model in general, and what would be needed to get it in tip-top shape. The price on this service was very fair, and I would not hesitate to make him my go-to mechanic. He helped me to make the right decision on the car, and I am very grateful.

I went there after my normal mechanic said my 2010 E350 Coupe had a major computer issues and would…read moreneed some diagnostics done and possibly could be the end of my cars life if it needed a new computer system. I left it with Sean and 4 hours later and a very minimal $bill$ I had my Benz back and all fixed. I can't tell you how comfortable and impressed I was with the explanations and knowledge Sean showed me, he's AMAZING & has earned my business going forward. Yes it's a 1/2 hour away but it's hard to find someone like him!Thank you Vanderveer Motors!