Dormans Auto sold us a 2017 Ford F250 that had serious issues almost immediately after purchase…read more Within 75 miles of driving it home, the engine began making a loud ticking noise, which strongly suggests the problem existed at the time of sale. We brought the truck back multiple times, spending hours traveling, but their attempted repairs didn't fix the issue and their explanations were inaccurate. Since then, additional problems have surfaced, including oil leaks (front differential and rear main seal), non-working heat/defrost, electrical issues with lights, a broken radio, and a non-functioning passenger window. We also had concerns with how the deal was handled upfront, including being encouraged to temporarily change insurance in a way that could be considered misrepresentation just to satisfy the bank. Despite giving them opportunities to make it right, Dormans Auto has refused to repair the vehicle or take responsibility. Very disappointing experience and lack of professionalism. Would not recommend.

Every single time we have needed to take a vehicle to Dorman's Auto, whether it be for an…read moreinspection, maintenance, recall or repair, we have received top-notch service and care across the board. Everyone from the office staff to the technicians are courteous, knowledgeable and offer personalized customer service. I really trust that when it comes to our family vehicles, we are in good hands at Dorman's. As a busy mom, I appreciate that they always get us scheduled in right away whenever I call (ie: inspection expires this week!) and get our vehicles serviced quickly so that we are right back in our cars ASAP. I appreciate having a reliable and affordable auto service shop I can count on year after year. Thanks Dorman's, you guys rock!

finding a solid mechanic has always been a headache. I was in a car accident and decided to take my…read morecar to J & J for the family history, good reviews from others that have gone to the shop for work previously, and for a pleasurable first experience reaching out to them. I'm happy I chose them, they were able to get the car back restored, it was near totaled, and 6 months later I haven't had a single issue. it was done under the estimated time and they were informative and kept me informed through the whole process. super happy and recommend them

J & J is the best! John and Mark are true craftsmen. I had a major repair on my Genesis G90 which…read morethey made to look brand new. They take their time but do the job right. I've used J&J many times over the years and have always had icredible experiences here. The shop calls every week with an update and takes care of everyting regarding insurance. I recommend J&J to anyone seeking a professional and top notch repair. Ron

JR is a magician and their customer service is always excellent. I get all my auto body work there…read more Thank you Tommy !

The absolute best people to work with! They do amazing work and helped with any questions I had.read more

I recently had my car repaired and​ from start to finish the entire process went smoothly . Eddie…read moreand his crew are great to work with and made sure I knew what was going on, worked with the insurance company effortlessly, and got my car back to me quickly. They even detailed the inside so it looks great both inside and I couldn't be happier.

Over a month ago, after an accident, my insurance company recommended that I bring my car to this…read moreshop. We dropped it off and picked it up several weeks later. The moment I drove out, it was clear that very little work had been done. Here are just some of the problems I noticed immediately: 1. The car pulled so hard to the right that, when I let go of the wheel in a parking lot, it drove itself in a full circle. 2. The front-facing parking camera no longer worked. 3. The brakes made a loud "wub wub" sound. 4. The "service headlight" warning light came on. 5. The mirrors no longer folded in electronically. 6. Adaptive cruise control was not working. 7. Autopilot was not working. 8. There was a grinding sound when turning the wheel. When I reported these issues, the shop manager admitted he hadn't test-driven the car, only sent it for a wash, and that no one had mentioned problems. He also said he hadn't checked the suspension because, in his words, "it doesn't make sense that the suspension would be damaged from such a small accident." Keep in mind: the impact was directly on the front passenger wheel. He told me to take it to Town Fair Tire for an alignment, where their technician said the suspension was so badly damaged that he was shocked I'd even been allowed to drive the car away. The problems persisted, so I brought the car back. I was then told that the shop hadn't even plugged in the front bumper they had replaced. Once they corrected that and replaced an entire control arm (a major issue that this was missed the first time), most features worked again, but the brakes still made loud noises they hadn't made before the accident. Another concern: when I first dropped off the car, I signed a form requiring OEM parts only. But the replacement camera is noticeably lower quality than my original one, which makes me question whether OEM parts were truly used. When my wife later picked up the car, she immediately noticed the brakes as well. Once home, we found two loose metal parts in the center console, and the plastic cover from the seatbelt had simply been tossed onto the passenger seat instead of reinstalled. That exposed the airbag system, which is extremely concerning. Today, many weeks into this process, after returning from a work trip, I called the shop again. This time, I was met with hostility. The manager insisted, "we didn't touch the seat," and brushed off the brake issue as "a wear item." despite the brakes being fairly new and having zero issues at all before the accident. When I pushed back, the owner, Brian, got on the phone. Before I could finish a sentence, he cut me off to talk about an unrelated tire issue, and then told me he "would not call Progressive because they would laugh at him." Honestly, I don't care about his relationship with the insurance company. I just need my car repaired correctly and safely. To be fair, the shop manager himself was polite and seemed to be trying. But despite multiple visits and three separate attempts to get this resolved, the issues remain. Each time, we've left with glaring problems that even a non-mechanic like me notices right away. That raises serious concerns about the quality and safety of their work. Auto body shops are everywhere, and based on my experience, I would strongly advise against choosing Xtreme Auto. At this point, the safety of my car is in question, and that's simply unacceptable.

O was unable to retrieve my vehicle from the auto body shop due to illness. JR. towed my Honda…read morecivic from E Providence down to me in Westerly. . He even offered to stop and put some gas in it for me because he was rightfully concerned that I wouldn't make to a station. I'm thrilled with his customer care.

I honestly can't say enough good things about this place! James Auto is the most honest auto body…read moreshop you will ever come across and also extremely competent and friendly people on top of that! Highly, highly recommend!

just the worst! After having work done here i had to pay 140.00 for his lose parts to be fixed…read moreafter the shop refused to! Then had to pay another 40 for by door to be fixed. I will never do any business with this shop again!

I had my car brought in based on a friend's recommendation. Even though I picked my car up a couple…read moreof days ago, I'm still so on a high from the results! When I reached out to Ideal Auto I spoke with Ida (an amazing woman) who from beginning to end looked out for all my needs from getting the car towed in, my adjuster, my rental and reuniting me with my car ASAP. When I received the call from her that my car was ready (to my genuine surprise!) a few days earlier than I was promised, I was so overjoyed and couldn't wait to come in to meet the crew. The car looks beautiful, and runs amazingly well. Dan the owner and the fine gentlemen who worked on it are to be commended. Thank you all for getting me through this bad situation with such ease and finesse; it's great to find such AMAZING CUSTOMER SERVICE!

Excellent Service! They repaired a loose fender in just minutes. I would recommend Supreme Auto…read moreto anyone who needs great service at a good price!

I will NEVER go anywhere else from now on!!!! The customer service and professional is top notch,…read morewhich is hard to find in an auto body shop or mechanic. These guys really know what they are doing, my car looks amazing. Manny is unbelievable. 100/10 recommend!!!!

Everyone needs a Roger from Superior Auto Body in their life - someone who will give it to you…read morestraight, look after your vehicle like it was his own, & charge honestly & fairly. Roger got my '94 Virago purring & ready to go for riding season. My beauty of a bike is on her 32nd season, so parts are a bit difficult to come by. Also, you know, carburetors & whatnot. Just old bike things. It's hardly ever an easy task doing work on her - even just replacing the battery is a headache. But in Roger's words "you know me, I love to tinker with shit." He did far more than my meager request for him to just get her running, whatever it takes. He polished this, tightened that, un-dented this, re-wired that. The fairest price - $200 for parts & $300 for labor - hanging out with the cats & yapping with Roger was free of charge. Be sure to inquire about bike work before rolling in, but if they have space for you & your two wheels, this is the place to bring your beloved bike. Thank you Roger & cats!

I brought a car here years ago that was in an accident when that car was only a few months old…read more They did an awesome job repairing and painting it. I had that car 10 years and you'd never know it was rear-ended with a crunched trunk, etc. That paint job and the repair parts used held up perfect. Fast forward 20 years... I was just in my next accident a month ago, so I of course brought my SUV here. The car I was given by the rental company you use was a nice, low-mileage car, and it was in the price range of my car insurance allowance, which was perfect. The same impeccable workmanship as 20+ years ago was given to my SUV, as it came out great! Awesome job again, guys! You're the best in my book!