Had a great experience Chris & Don at CIO. Excellent customer service, fast turnaround and fair…read morepricing. Will definitely be using CIO automotive for all my future auto mechanic needs. Highly Recommend.

In the past year I have visited Crank It Over for a variety of car issues and each time they've…read moredone a wonderful job diagnosing the problem. I cannot say enough about Chris and Don for all their kind and professional service. As someone who is not knowledgeable about cars, they always take their time to explain the problem(s) and recommend the best course of action. That speaks volumes to me, not only as a woman but as a deaf/hard of hearing customer. They even went insofar as to ensure I safely got home. Great employees and service. Side note: They also sell cars as well.

I just started a new job where this company services our commercial fleet. This company has been…read morefantastic - very responsive to our needs and deadlines, great communications regarding our repairs, turnaround time was exactly what was promised. Costs are in line as well, their turnaround time lessens rental costs for us as well. Highly recommend dealing with this company.

This company has the best customer service ! They are so kind and explain everything to you . Their…read moreprices are amazing and the work they did on my 2014 Kia Forte was superb! I would most definitely recommend them for any and all work you may need . They are thorough and extremely reputable. Five star for sure !!!! Thanks guys so much .

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Grove Street Auto Repair is amazing. Incredible work, open, honest and constant communication. They…read morewere the best business to deal with, if we could give ten stars we would. Chris was amazing and my technician William did incredible work. This was not an easy fix either. Mice had been helping themselves to my engine wires and everything else they could eat under the hood. As I told them, these guys were a Godsend and I have found myself a new auto repair service. Highly, highly recommended!!

Excellent experience! They fixed my tire and treated me with respect. I would absolutely…read morerecommend them to my family and friends.​

Amon and his staff are very good at their craft. They are very professional, timely and offer…read morefair pricing. Amon is honest and trustworthy. Franklin Tire & Auto is my first choice to repair any of my cars!

I had a water pump fail on 495 N just as I approached exit 19. Luckily I made it down the exit and…read morestumbled upon this repair shop. It was 6:30 AM Bernadette arrived at 7AM and immediately helped me took my info and said they would do there best to take care of me today. They were very helpful, friendly and accommodating. I don't live in the area so I probably won't be back, but if I did I would definitely use them for auto service. Highly recommend!!

I went here based on recommendation from coworkers, what a great find ! Was greeted by Bernadette,…read moreIt's family run business and an efficient place, Paul checked my car thoroughly and provided accurate evaluation and thoughts on the state of car. The whole experience was great! Bernadette was kind enough to give me a ride back to my work. Highly recommend this place and will Definitely go back for any work on my car! Thanks guys Went back because the dealer forgot to put the wheel lock and just the regular lug nuts, Paul took care of it around 6 in the evening and no charge ! This is too good to be true, thanks guys !

Neighborhood Wrench (NW) told me I needed an engine and assured me that my 21 year old car was "In…read morepristine condition" and worth having it done, so I ended up agreeing to it. When I picked up my car, Doug gave me a invoice with extra parts that I paid for that were NEVER discussed with me and were working fine. Doug called me sometime later to see how my car was running. I thought that was odd, but I told myself he was just being nice and I told him it was running ok. A few days later, my engine light came on and it started running horribly. I thought I had developed another problem with my car. Some time after that, Doug called me again. The first time he called me I told him my car was running ok, so I thought it was really odd he was calling me again. I did not answer his call. I then discovered my car was misfiring on the #6 cylinder because they installed two #1 ignition wires on my engine, one on the #6 cap and plug that was also badly cracked. I had also put brand new plugs in my car right before I took my car to NW, and I also discovered that the plugs in my engine were burnt and rusted. They were not my new plugs. Have you ever had your car repair shop call you once after you picked up your car? How about twice? Is it possible that Doug was calling me because he was expecting my car to malfunction so he could have me bring my car back to him to "fix?" Doug said this is ridiculous. Is it? Doug wrote on my invoice that all new parts were put in the replacement engine, and he told me that all old parts in the replacement engine were removed before installation. They were not. Doug also told me that I needed a new radiator because it was full of rust. I looked in it after I found the cracked wire and rusted plugs, and it was full of rust. See photo. Doug told me that not transferring my plugs was "AN" honest mistake and that my car was running perfectly when it left their shop and I was "misinformed" if I thought that putting "wires" (one wire, not two, and badly cracked-see photo) in the wrong order would cause my car to malfunction after driving it for some time. It did! "AN" honest mistake is one mistake, not five: 1 They did not transfer my new plugs into my replacement engine. 2 They did not take the old parts out of the replacement engine and left the old plugs in it. 3 They installed an incorrect wire in the wrong firing order. 4 The wire was badly cracked. 5 They replaced my radiator because it was full of rust and it was still full of rust. Doug's explanation in his own words for installing parts he never discussed with me: "Your upset that we replaced parts without talking to you, this was all part of doing the job properly so we can stand behind it." "your plan was to keep the car running as long as possible, as such it was the obvious thing to do." The OBVIOUS thing to do was to talk to me first! It is my car, my money my decision, not yours! Doug replaced my clutch and tried to make me feel that spending $648.55 for clutch parts that has nothing to do with how the engine ran and was working fine, was a deal because he "only" charged me for parts. ONLY?? I had no idea if he did or didn't charge me labor as he did not list labor charges per parts installed on my invoice. After the AGO contacted Doug, he produced the breakdown of labor for my parts, and just as I suspected, he DID charge me labor for my clutch! NW charged me for a clutch, water pump, cap and rotor, gaskets, seals, manifold, thermostat, and I paid $1,031.75 for a fuel injector and bracket, all without discussing any of it with me. I think he saw me as an easy mark because I am a woman in my 60's, and he knew he was highly recommended to me and I trusted him. Doug wrote on my invoice that my replacement engine with "88k" miles was documented, but when I requested that documentation, I was told Rick must have done it as Doug didn't know anything about it or have it, but he could give me the receipt from the junk yard. When I called and asked him for the junk yard receipt, he told me he had "just cleaned house" inferring that he threw it away, and then ignored my other attempts to get it. He did send me the receipt after I sent him a certified letter, and the receipt does not indicate mileage. I believed that the new replacement engine would increase my cars resale value, but I spent thousands on an engine and I did not get any documentation on it or proof it actually has 88k miles on it. Doug was the one who gave me the bill. I am assuming he prepared it and or read it before giving it to me, and if they don't actually have any documentation, why was it written on my invoice? Fraudulent Business Practices? When I told Doug I would talk to Rick, I was told that I couldn't because he doesn't work there anymore. Really?? Aren't they related? Doug did reimburse me for my spark plugs and nothing else, but I now don't believe I even needed an engine in the first place.

Terrible service with the Turo rentals. Dirty Teslas with broken windshields. Non-disclosed and…read morehuge hidden fees and costs charged weeks later. Mysteriously. Avoid this headache. Doug's non-disclosure seems to be a recurring theme in the reviews.

I've been a customer of Shaun's for years, he is truly a fine honest person, I've recommended him…read moreto all of my family and friends. He has extensive knowledge in the automotive repair and tire business and I would highly recommend him.

Shawn has repaired both of my vehicles for over 5 years, and his service and professionalism are…read morefirst rate. I am also happy to report that his prices for service are competitive and you wont be disappointed.

Couldn't be happier with their customer services and professionalism. The owner Chris, his wife and…read morethe team are just wonderful ppl and trustworthy. I found this place randomly and now I go there for car repairs, oil change and annually check up. They are efficient. I have gotten new tires from them. Before They ordered the tires and they phoned me to explain different options that I could get and told me what the prices were and their recommendation too. Loaner car was being offered to me when I needed to drop off my car for a couple of days at the shop. Excellent communication and service!

I used to bring my old car to them years ago and always had great service and reasonable prices…read more I bought a new car and switched to using the dealer during the warranty period. Now I'm back at Chris's and very happy to be there again. I find them trustworthy and very pleasant to deal with. They are thorough and don't push you to have work done you don't need yet. I recommend them highly!

Having been a car owner for decades means having tried a lot of repair shops. BDR automotive is by…read morefar the best place ever that I have ever used. The ease of obtaining a timely appointment is wonderful, the speed at which a problem is diagnosed, information and repair options relayed, and car fixed at a very good rate a huge plus. I will never go anywhere else!

Update, finally got my truck fixed. They were fabulous and followed up every step. They weren't…read moregoing to charge me for the final visit too. Very, very good customer service!