I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Grove Street Auto Repair is amazing. Incredible work, open, honest and constant communication. They…read morewere the best business to deal with, if we could give ten stars we would. Chris was amazing and my technician William did incredible work. This was not an easy fix either. Mice had been helping themselves to my engine wires and everything else they could eat under the hood. As I told them, these guys were a Godsend and I have found myself a new auto repair service. Highly, highly recommended!!

I brought my son's car in because of a grinding noise coming from one of the tires. They called a…read morefew hours later and said 'good news, there was a pebble caught in the wheel, we took it out, no charge'. They could have done nothing and charged me a few hundred bucks; they could have done work or replaced parts I didn't need and charged me a grand. Instead, they did the right thing. This is actually the second time they've provided 'over and above expectations' service, and it's the reason I bring all of my family's cars here and recommend it to others. Obviously the news can't always be this good - sometimes you really do need work and it can require costly parts or labor-intensive service, but that's exactly why you need to find a place you can trust.

Called a day ahead to get an appointment set for a tire rotation and an oil change. The man who I…read morespoke to on the phone confirmed that it would take just around an hour (as expected). I dropped it off today at 10:30, planned to run a few errands and pick it back up around noon the same day...the man who checked me in mentioned they would give me a call when it was done. A few hours later I hadn't heard anything. I called the shop around 1:30 to check on the status. They had not even started on my car. Said they were "just now getting to it" Fast forward to 4:30pm and still no call. I called the shop again and was told that they had tried to reach me and thought they left a message. I verified that they had the right number on file - they did. Now picking up my car over 6 hours after dropping it off. Do not bother scheduling an appointment or plan on getting your car back anywhere close to their time estimate.

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.

Thorough and honest. Just wow! I love my 2012 Subaru but she's having some bigger issues these…read moredays. I keep my cars, so I had every intention on replacing the catalytic converter at Midas instead of the dealership because of cost. $5k at the Subaru dealer and probably around $1500 at a local Midas. Not this place- they gave the car a full inspection and came back with an honest list of repair needs. To the point where they could give me an estimate, but it's more than the value of the car. Here's the punchline. I'm from Nevada. They could have taken advantage of me knowing they will never see me again. They didn't do that. They were honest. Good luck finding a mechanic elsewhere with this level of integrity. I'd give them 12 stars if I could

I was having radiator issues and this location was friendly, honest and ethical on what was wrong…read moreand what needed to be done. My car is running "cool" and great now. I highly recommend.

Reliable And honest, they do a great job at fixing any problem with your car from oil changes to…read moremufflers to engone trouble. They also are good at trying to find something wrong when you have no idea what the noise is coming from under the hood, and they're not ridiculously priced. Yes, I definitely would recommend going there. if you're not sure. You can always ask for them to check out your car and they will tell you what's going on and How much it will cost before any work gets done. Very satisfied...

I needed some major rear suspension and coil spring repair shortly before going on vacation. The…read moreproblem was diagnosed at another repair shop but they couldn't get the work done before I left for vacation. I called Jim at Nice Car Care and he was extremely helpful, polite, and was able to get the job done in a couple days. His communication with me about all aspect of the job were outstanding. Better than any other repair shop I have used in the past. I would eaten 6 stars if I could! Highly recommend them!

Two for two on both family cars here. 4 tires. Done quickly and professionally. Two hundred dollars…read morecheaper than a quote I got right down the road. They have a great selection on hand for quick service and if they don't have your tire it's ordered and there in a week. (In both my experiences). We use Charlie's for oil changes and service too. It's hard to find a good mechanic. Happy to have Charlie's so close by.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

Trustworthy, fast and reliable! Ray and Anthony were incredibly helpful. Love Hogan Tire!read more

I brought my car in for oil change, tire rotation, and tire pressure monitor replacement; then my…read morewife's car for rotation. I marked the tires beforehand, so when I picked up my car, it was apparent that the tires were never rotated although it was on the invoice. I brought this to their attention, and they immediately took the vehicle back in to perform the rotation. When I got home, I realized that only the driver's side tires were swapped front to back. The passenger tires were not touched. On my wife's car, the tires were indeed rotated, but greasy fingerprints were left on the armrest. I have purchased two sets of tires from Hogan and have been satisfied with their service until now. I don't know if the technician is to blame for this shoddy service or it is a systemic problem with Hogan.

I got a new alternator put in, only for it to fail three days later, on New Year's Eve. They put in…read morea new part, but were extremely rude to me during the whole process, including me trying to get any sort of reimbursement. They told me to take them to small claims court, and were extremely rude. Beware.

If you want rude service this is the place. They act like you are interrupting them. After today I…read morewill be getting my car inspected elsewhere. I don't need a song and dance, just a hi what can I do for you today as they take my money for a service provided

Dirty mechanics work here, so please do yourself a favor and DON'T bring your car here if you like…read moreto keep it clean because they don't care about cleanliness here one bit!!! I've had to CLEAN OILY GRIM AND DIRTY FINGER PRINTS out and off my car after spending OVER a THOUSAND dollars here on TWO different occasions. Also I was lied to over the phone about the car having an alignment done to it when come to find out it wasn't even performed. Went to pick up my car and it was literally driving the exact same way it was when I dropped it off and they said it was fixed... did they even test drive it? I don't believe it one bit. They completely over filled my power steering fluid to the point that fluid was leaking out past the cap/top of reservoir and I had to clean it / take some out . Tell me why it has a min / max fill line on side if it ? Just completely ignore that ok got it . Also it's not ok to park it like shit close as hell to another car in the lot so I can barely open the door / have to squeeze into it when picking it up after spending almost $ 2,000. Don't park it like a half ass dick. Yeah you have a small lot but try harder for your customers!! Never going back here and you shouldn't either !! It's no wonder this place is buried behind 3 other businesses all the way up a hill way out back .... So they can get away with doing shady shit.

Horrible experience. They said the transmission was no good and had to be replaced. When the job…read morewas done I drove 1/4 mile down rode when car started shaking and front end sounded like metal on metal. Went back to shop. A couple of days later was told the hub was bad. Hours later was told the axle was also bad. This should have been seen when the transmission was dropped. Now they want more $ and can't guarantee that there is nothing else wrong. I would not have replaced the transmission if they had given a complete evaluation. Car is now on its way to the scrap yard.

Needed to install some fog lights on my Mazda6. Sam was professional and all my interactions were…read morequite pleasant. I would recommend to anyone who needs work done on their import.

Once again these guys have saved us! We had a fan blower problem in one of our vehicles. These…read moreguys pulled the part out and saved it to show it to us when we went back to pick up the vehicle once it was fixed. The part had been melting and could have caught fire! They fixed us up again. Thanks for the great service!