I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

My husband and I brought our cars in today for new brakes and an oil change. Erma had been…read moreservicing our cars for years and we weren't aware of the recent change in ownership. We were impressed though by the new owner Pierre! He was very friendly and provided the same great service that we were used to receiving from Erma.

I always come here first. This is an honest family business that will always take care of you. I've…read morebeen going here for years and Tommy, his mother, and the whole crew are stellar. I've had my fair share of beaters so I've had tire issues and for the past few years they are my go to. Bring your business here.

I was charged over $ 500.00 at Milford Nissan for a check engine light reading. Milford Nissan had…read moremy vehicle for 2 days. Milford Nissan said it was all set and that I had to drive it for 100 miles before they can put on a inspection sticker. The check engine light came back on the next day coming home from work. Milford Nissan told me to come back because they need to reset the switch. I got the car back and the check engine light came back on. I brought it back to them and they said that now I need a rebuilt transmission amounting to $ 4500.00. . I decided to try Bellingham Imports because of the review. Amazing customer service ! They fixed my problem for a portion of the cost that Milford Nissan charged me. Warning ! stay away from costly dealerships ! Bellingham Imports will take care of your problem and not charge you for things you don't need. Trust me, I learned my lesson.

High Quality,Honest people,The Best and I've been to many different mechanics!…read moreI also save a lot of money going there as well.

A friend with another Volkswagen recommended Bob's when the dealer told me that my Jetta needed…read moresome pricey overhauls. Mike and team took care of me like an old friend, with intellect, fairness and wit. And the cost was something like 60% of what the dealer wanted! That was a few years ago now and I won't take my vehicles anywhere else for non-warranty work! Bob and his team make the extra effort to know the latest in technology and apply real thought and insight to understand the nature of a problem before coming up with an action plan to fix it. These guys love cars and it shows!

Very honest! I had a shimmy in my steering wheel. They sent me to a tire specialist instead of…read moredoing any work themselves. It ended up being a tire issue. Correct diagnosis, and a referral that resulted in them getting $0. That is honesty to me!

Very nice and was able to help us out when there wasn't much time left before we needed to go on a…read moretrip. I feel he is honest.

Joe is extremely talented. He is able to accurately diagnose and repair any issue. His work is just…read moreas impeccable.

I had a water pump fail on 495 N just as I approached exit 19. Luckily I made it down the exit and…read morestumbled upon this repair shop. It was 6:30 AM Bernadette arrived at 7AM and immediately helped me took my info and said they would do there best to take care of me today. They were very helpful, friendly and accommodating. I don't live in the area so I probably won't be back, but if I did I would definitely use them for auto service. Highly recommend!!

I went here based on recommendation from coworkers, what a great find ! Was greeted by Bernadette,…read moreIt's family run business and an efficient place, Paul checked my car thoroughly and provided accurate evaluation and thoughts on the state of car. The whole experience was great! Bernadette was kind enough to give me a ride back to my work. Highly recommend this place and will Definitely go back for any work on my car! Thanks guys Went back because the dealer forgot to put the wheel lock and just the regular lug nuts, Paul took care of it around 6 in the evening and no charge ! This is too good to be true, thanks guys !

Friendly and honest service with quality work and fair pricing. If there not busy, they will…read moreprovide you with fast service while you wait. When they are busy, they will tell you when to come back, so you don't have to wait.

A great friendly place to get your car repaired. My brake lines rusted out on my 12 year old car. I…read morecalled Ray, dropped the car off, he fixed it the same day. He took the time to explain to me exactly what he replaced and what caused them to rust out (road salt), and the price was fair and honest. I highly recommend Ray's Automotive.

I highly recommend Astin's auto. They are very knowledgeable, friendly and fairly priced. I highly…read morerecommend

Don Astin once again came to my rescue. A rather grizzly idiot light on my dash caused some…read moreconcern so I took it in. No waiting, he came right out and I showed him the evil symbol. What it meant wasn't found on his computer. Getting to the glove compartment I took out the owners manual and by gum, there it was. I never knew I had cruise control. In fact I don't know how that would apply to a manual transmission. Oh well. The sensor was shot. I no longer had this luxury. The fact is, he helped me out without an appointment and for his time... nothing. There's a lot of repair facilities and many people. Everybody has their favorites: Favorite restaurant, mall, car, wife, cat, etc. My favorite garage for my Mini CooperS is Astin's. They're a great team who care. To the 1 star woman... how dare you think he did that gratis. We live in a society where folks get paid for their work: mechanics, photographers, musicians,nurses hair dressers... you get the idea. To imagine that he do this for nothing says your out of touch . He helped you out before opening up. Lady, assuming you have a soul, you should light a candle at your church, He's one of God's favorites. And you're an idiot.

If I could give them negative stars I would do that. I would highly recommend NEVER going to this…read moreshop for business. Their craftsmanship is terrible, and they do not stand behind their work. They cost us thousands and thousands of dollars taking on a repair for us that they said they could do but they hacked it up so bad that the truck has never been the same since we took it to them. And now they are deeming all the work to finish fixing it as not covered under their warranty, even though it was parts that they had to move and work on. We were fearful of voiding the warranty by going anywhere else, but finally took it to a trusted mechanic for a second opinion and they confirmed that Auto Go did not do quality work and left the truck in such a state that it continues to cause problems. Worst experience ever and I will tell anyone and everyone to NEVER use this shop.

Friendly and attentive family owned business for 40 yrs. Been bringing my cars there since I got…read moremy first car. Thourogh and honest hard working staff. Reasonable pricing.

Top notch these guys had me in and out for a flat tire in less than 20 minutes. 10/10 exceptional…read moreservice.

Had a great experience purchasing new tires with the help of Lucas (also works at Shrewsbury…read morelocation). He took the time to educate me on the best and safest option for my vehicle and was extremely patient and considerate when answering all of my many questions. He even honored a price match I presented after the initial transaction was already processed. I was in and out with all new tires installed within an hour.