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    Bob's Motor Workshop

    5.0 (5 reviews)
    Closed Closed

    Services - Bob's Motor Workshop

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    10 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Smog check

    Bob's Motor Workshop Photos

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    McGovern Hyundai of Milford

    McGovern Hyundai of Milford

    2.9
    (90 reviews)

    Everything went smoothly for the process. When we had a couple of "bumps" Cleicio was there to…read morehelp. JJ was knowledgeable, helpful and efficient. Everyone was friendly and seemed genuinely happy to be there.

    I'm leaving this review specifically for the SERVICE DEPARTMENT…read more On Monday (3/30), I received a call asking if I had completed a JD Power survey. I explained that I had received it, but it was about 15 minutes long and I wasn't planning to spend that much time on it. The representative then offered an incentive, my choice of a free car detail or a free oil change if I completed the survey. It felt like they were trying to hit an end-of-month or quarterly quota. Which is fine, we all have quotas to hit. I'm always skeptical of "free" offers, so I asked how I would redeem the oil change. Based on past experiences, this dealership hasn't been great at following through on promises. I also clarified that while the car is for my daughter, everything is under my name. The advisor assured me that once she saw the completed survey, she would email me with the details later that day. Since I was commuting home on the train, I went ahead and completed the survey. Free oil change, why not. The next day, I called and left a message saying I had completed it. The following day, I followed up again and sent an email with the same update. By Thursday, after no response, I called again and left a message expressing my frustration and telling them to keep the "free" oil change. At that point, it felt like I was chasing/begging for something that had been promised to me, which is unacceptable and just not cool To anyone considering this dealership: if they promise you anything, get it in writing. Based on my experience, I would not rely on verbal commitments. Also, I want to add. The last time I was there for an oil change was because they sent an email offer with the special price. It was difficult to get them to honor their own special from their website. Ridiculous I will say that Wassim Kafal, the General Manager, was great to work with. Very professional, down-to-earth, and genuinely helpful. Unfortunately, as the GM, he's not someone you're likely to interact with unless you're closing a deal or escalating an issue. As he has a dealership to run which is understandable.

    Bob's Motor Workshop - autorepair - Updated June 2026

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