Great service, great prices, great mechanics....always ready to work with the customer to ensure…read moresatisfaction,

My initial thoughts were good. The owners purchased this auto shop from…read moremy parents years ago. at first the service was fine. When Leah, the owner was watching over the shop. But last April, 2023 I needed brakes. It was said they replaced all parts of the brakes, and the cost was over $800. at the time they seemingly did a good job, but 13,000 miles later and I need new brakes again. Now, I do not ride the brakes, or jam the brakes on. This has nothing to do with my driving. Never ever before have i had to replace brakes in less than a year. With no warranty, or anything. At the same time, the hose to my air conditioner was clogged so it was leaking into the front floor. They said there wasn't a clog in the hose, they tried to blow it out , nothing there. i took it to someone else I watched as they blew air in the hose, and all the water came gushing out. Soooo not that it was a huge expense, but they couldn't find the clog, which seemed like a super simple task. They actually tried to tell me that the water was coming from my windshield to inside the car and to take it to an autobody shop. Anyway, as far as I am concerned they are completely incompetent and I would NEVER take another car here!

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

There staff dosnt know how to have patience. Yelling at AAA to move because there out there fixing…read morea car. Moves over and then the dude says no need to be hostile then he him selfs flys into the back.

True Score: 4.5 Stars…read more Great guys at Rogers and they take pride in their work. This is the place to get a proper all wheel alignment. They do the work the right way. You'll pay a few extra bucks for the work but it's worth it. Hats off to Roger's, you know when you leave there that they did the job right. Thanks

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

About as good as it gets with auto repair. I brought my Hyundai Accent here a while back with…read morebrake problems. Wasn't sure if it was front or rear brakes. The tech. rode with me patiently in the car to help diagnose it. I don't think most mechanics would have rode with me as long and as patiently as he did, nor would they have the skill to diagnose. I found prices to be very fair and, in fact, less than the dealership. They don't use factory replacement parts, but nowadays, after-market parts are usually the same quality and sometimes better. Although my rear brakes were the problem, I asked about prices for the front brakes. They were very upfront about the fact that when they replace brake pads in a small car like mine, they also replace the rotors. Since these rotors are already quite thin, to machine them down more (instead of replacing) would risk screwing up the whole braking system and eventually costing more. I know garages that would just do as you ask - replace the break pads and machine down the rotors - even to the point where it would become unsafe and cause more problems. This shows me that these guys are concerned about their reputation and will only do a job if they can do it correctly. They also do it at a reasonable price. Does that sound like most auto repair shops you know of?

Merry Christmas everyone I wanted to share my experience…read morewith Mansfield Auto Care, I have to give them a a huge shoutout. During the snow storm a few day's ago. I hit black ice and did some damage to my tie rods 3 to be exact. Knowing they were booked solid they managed to fit me and and fix my front end and do alignment . To me they went above and beyond to help me get back on the road. You see I'm only here visiting my family till the 29th, I was honestly expecting to pay $$$ but to my surprise it was well below what I thought it would cost. The price was very very reasonable !! So Thank you to the Mansfield Auto Care Company! Merry Christmas!

i brought my BMW here and they replaced what was needed at a good price. They took me in right away…read moreand it took an hour. I would recommend this mechanic place for all your car problems.

I love this place! can't recommend it enough, I leave it Friday night with several issues.. ready…read moreearly Saturday everything taken care of and at a standing discount compared to any Mercedes Shop..

I love zippy's Auto repair they're honest reliable mechanics wouldn't go anywhere else I'm a woman…read moreso sometimes it's hard to go to the garage for your car without the mechanic taking advantage but not zippy zippy is honest and he's not going to rip you off I highly recommend this business

Their great! Would recommend to anyone. Nice guy up front, great work, fair prices, have helped me…read moreout more than once when I was in a time crunch. Love this shop.