I've been a customer of WAR for a pretty long time, albeit I've been lucky not to have many car…read moretroubles in the past few years. But as "luck" would have it, and as I passed my old friends at WAR this morning, I noticed a flat tire. These things always happen when you're feeling out of luck, or when you least expect it. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my car right up on short notice and I was able to go about my day. I couldn't ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

Overall it was a nice experience with them. My car was diagnosed in a chain shop, and they were…read moreasking for 1.2k for window motor(totally fine) and regulator replacement. So I quickly swap to WAR Auto Tech and the receptionist, Miguel, was very nice. They checked my car and replace the regulator within a day, and didn't charge me for the motor. Eventually cost me half the price the previous store was asking. Although they did not do the window properly(didn't readjust it so it make noises in high speed), but they fixed the issue free of charge and done it quick. I would like to have them with me next time.

Unanticipated exhaust system problem... go to my trusted auto shop. They can't help right away, but…read morethe fumes are kill'n me! I asked for a recommendation and was sent to Bay State Muffler. Courteous, competent, and quick...Terrific service! Bay State Muffler diagnosed the problem, explained it to me, and then fixed it. I was in and out in an hour. Thanks!

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

Brought my car in to be serviced. Was quoted an astronomical amount. Had work done elsewhere for a…read morequarter of amount quoted.

I never write reviews, but after years of trying all different autoshops in the Boston area for my…read moreVW, I definitely will be coming back. Reasonably priced and in and out in under 20 minutes for a headlight fix. The owner was kind and efficient.

STAY AWAY from here! This is my second time coming here only to have a horrible, uncaring…read moreexperience. They refuse all Groupon coupons you paid for, whether they are new or expired. They just say they don't work with Groupon anymore, so you're completely out of luck with the money you spent. Your appointment time doesn't matter because you'll still wait several hours just for an oil change. I will never come back. Twice, no service, and now I have to deal with Groupon to get my money back. Plus, the staff couldn't care less about your situation, and the prices online are not accurate--they mark everything up when you're there. Save yourself the headache and go to Valvoline for all your basic maintenance needs.

Excellent customer service!!! Dedicated hard working with a sense of humor to boot!!! Very happy…read morewith the work provided and will definitely return!!! Highly recommend 5 stars

Brought car in to have an oxygen sensor replaced, last October…read more Mechanic was not able to remove sensor. Owner of shop asked mechanic how long spent on my car. "10 minutes" was the reply. I was charged $80 for no work done, other than telling me cannot remove the sensor. Another muffler shop was able to remove the O2 sensor easily. Usually mechanic shops do not charge for zero work done.

awful experience my car wasn't fix properly and the guy Working on it for grease all over my seatsread more

I think Zone Kar deserves one star more than any other business on Yelp…read more Six stars for Murph and his crew! Besides being a skilled, honest, and fair mechanic, Murph is a beautiful human being with an impressive personal history. Bring your car to Murph with confidence. Feel the love!

Murph is the best! His team is fantastic, providing great service, communication and they explain…read moreeverything they're doing thoroughly and are happy to answer any questions. I come here for routine maintenance but I know if something happened to my car I can rely on Murph and his team to get it done well and give me their honest opinion. Prices are fair, definitely worth the drive to have a trustworthy mechanic.

If you are planning on having your VW serviced at this dealership stay clear and choose another…read moredealership. As long as Rusty Hogan is the service director don't trust him. He dismissed our service concerns with a noise discovered under warranty pushed it off three times until the warranty expired and then he was no longer with Minuteman VW in Bedford, Ma. It has cost us countless trips and unnecessary interactions with the dealership and VW America, this man left a mess behind. He is incapable of addressing issues and is not forth coming with solutions. He is a cautionary tale, do yourselves a favor and try not to deal with him.

Place sells broken vehicles, not broken in the lot ...broken in a month when you aren't even…read morethinking about a buying quality vehicle . These heaps are broken down more than running . Another class action for you VW? Turboclasssettlement.com Don't take my word for it, honestly do some research and it will lead you to a Honda or Toyota dealership