Waited for seating even though made a reservation. Lady at front was rude. Told them party was here but still did not seat us. Just talk amongst themselves. When finally seated our waiter forgot half our order. The chef could not read. Tricks were mediocre. Would not recommend read more

What's there to say other than I've scored the jackpot being walking distance to this gem. It's dinner and entertainment all wrapped into one. If you've never been, it's definitely worth a trip (it can definitely get expensive). The food is freshly made in front of you in a group table by a chef that will make various food options while providing entertainment for everyone, even the children. Not much to be said for their dessert selections though. Many protein options (lobster, shrimp, steaks, chicken) as well as their amazing fried rice! I'm getting hungry just writing about this. read more

My family has always gone to Benihana for birthdays and other special occasions. This time it was me and my husband celebrating his bday. It was excellent! I can't say enough about our server Jaime; he was great! He was very friendly and attentive and made sure we had everything we needed and refilled our glasses and made sure the chef knew how we wanted our meat cooked. He even gave us a way to save a little money but also get gift cards by purchasing gift cards which would give us a reward of extra gift cards. Our chef was great too; he had cooked for us before and was wonderful. We felt a little weird having a table to ourselves since there weren't many people there (it was a bit early for dinner) but it ended up feeling like a special VIP experience! We ordered the wagyu which was phenomenal and everything tasted so good! We were sad to see the meal end! And again, Jaime our server was excellent and we even said we'd ask for him again at our next visit. We plan to visit soon since we took Jaime's offer up of buying gift cards and we got gift cards as a bonus to use at our next visit! We always have a great experience with Benihana. My husband felt extra special having a birthday song sung by Jaime and we left feeling full and happy! This location is always great with their service and their food! read more

This location does Ra Sushi for delivery. The last 2 times I've ordered they messed up the order. How do you send out an order for ramen without the broth and also if it comes with pork why did it come with chicken??? Plus the hot food is always cold and the sushi isn't even that good. I would go to starfish or even sushi grove over this any day of the week. read more

My daughter and I both participate in the Benihana rewards program so we both received generous coupons for our birthdays! The food and the service were excellent! Our server Jamie was very friendly and attentive and he sang the happy birthday song to us in both English and Japanese. We really enjoyed the food which was high quality and delicious! Jamie spent some time at our table to chat and ensure we had all we needed. He made us feel special! The ambiance at Benihana is also entertaining! It was fun to see the chefs prepare the food and perform amusing antics while doing so. They created flaming volcanoes from sliced onions piled atop each other. They created a beating heart with the chicken fried rice. They made a show of adding seasoning to the food! We had a very enjoyable experience! read more

Benihana - Wheeling - Sushi Bars Near Me - Wheeling, Illinois

After waiting 15 minutes after our reservation to be seated, the server took 10 minutes to greet and take beverage orders. The beverages took an additional 14 minutes to arrive. At which point we put in our entree orders. An hour later the chef arrived at the table to make the food. He was delightful and funny. However, there were several other issues that occurred including (but not limite the server taking my daughter's beverage to refill and not returning with one for over 25 minutes. The managers did give us edamame comped. That said, we had 5 kids with us and keeping kids happy was harder. All in all- good food but very very long wait. read more

We went for my daughter's birthday. The meal was great and Jamie, the waiter, was excellent!!

The staff, drinks and food was phenomenal! The chef Rick was accommodating, friendly and absolutely a doll! I loved this place! The food was so great I forgot to take a picture read more

Benihana - Wheeling - Table setting - Sushi Bars Near Me - Wheeling, Illinois

I recommend the scallop and filet mignon dish. (Sea/land?) With fried rice! Although they do start you with a soup and salad this meal is extremely filling i warn you! The staff are hilarious and talented, they definetly put on a show. I wouldnt recommend more than 8 guests we had 10 and it was way too crammed. The poke is delicious aswell! read more

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Just took our daughter and son-in-law for birthday dinners tonight and had a delicious meal. I had Colossal Shrimp, others had Seafood Diablo and one had a trio meal. We were all very happy with our meal. I always love the soup and the salad dressing is so yummy! Our Chef was fun and cooked our food as we asked. Our server, Jaime I believe was his name, we have had before and he is wonderful...We are always happy to get him because we want for nothing when he works our table. The restaurant was quite busy and watching all the tables was entertaining. It's nice to see the restaurant busy again! We'll be back again! read more

Benihana - Wheeling - Sushi Bars Near Me - Wheeling, Illinois

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I'd give it a sold 3. Just for the ambience and vibe. Service wasn't the greatest but wasn't bad. Chef was just not really like what you see on instagram. I don't think he even speaks english lol. Food was not bad either, ordered steak yakisoba and hibachi steak. Both lacking a lot of flavor, there was no seasoning at all. Yum yum sauce almost saved the steak. Ginger sauce was terrible. The shrimp was pretty good though even though there wasn't any seasoning in that either. Got a picture taken for my birthday and they printed the photo right away which was pretty nice. I ended up tipping 18% just for it to be a nice so bad first time! Make sure you guys get that spend $30, get $30 off coupon from their website on your birthday. (btw they didn't check my ID to see my birthday) read more

A fine example of teppanyaki Japanese griddle style performance cooking. Wait staff was friendly and accommodating. Building and decor are very nice. Not kitschy. read more

Really delicious meal tonight, and great service and chef. I forgot how good the food was, really good.

One of the worst meals of my life. The management was insulting and rude. There was some brown thing in my vanilla ice cream. They tried to double charge for a free refill. The maitre d was rude and treated me like he thought I was beneath their crappy establishment. The meal didn't come with the spices requested. read more

The Restaurant is very clean and orderly! Service was excellent! We were greated upon entry. The food was delicious. We will return!

Always great service, great atmosphere, and of course even better food from the grill! Fillet and shrimp or lobster is the way to go, get the fried rice spicy, delicious! read more

This was my first time at Benihana. I've been to a couple of Hibachi grills in the past, and frankly they helped me keep a low expectation. I am so glad I didn't ride the hype, because everything was pretty good! Apart from the fact that they took a long time to prepare the meal course, everything tasted very good. I particularly liked their chateaubriand, which is a tenderloin fillet sweeter than fillet mignon. Pair that with hot sake, and you've got yourself a nice, classy experience. I wonder why they don't do any pork. Pork jowl/neck area, also called hangjeongsal in Korean, would go perfectly with the other meats here. But Benihana was great to begin with, so I digress. If you are looking for a quality dinner-and-a-show experience, give Benihana a try. read more

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We haven't been here in years and we decided to take our 2 year old grandson because we knew he would love the show during dinner. The food was good and not reflective at all of this 2-star rating, and the chef put on a great show! My husband decided to hand the chef a tip when he was done cooking and the waitress gave my husband a very dirty look afterwards and for the remainder of the meal she awkwardly hovered over our table. When dinner was over, she handed my husband the bill and told us that she saw us give the chef a tip and wanted us to know that the servers have to give the cook staff 10% of their sales and that in the future all tips should only go to the servers at the end of the meal and not directly to the chefs. (Clearly she must have assumed that we were not going to be tipping her) Needless to say, we were both appalled by her audacity because we had every intent of tipping her the standard 20% of the bill as well. We have never encountered a server so blatantly insulting and petty towards a customer. I really hope this serves as a reminder to the management to review customer service etiquette with their wait staff so that behavior like this from their employees does not continue to reflect on or damage their reputation. read more

So fun! Came with the fam and everyone loved the food and the cooking! Jamie was our server and was great!

First time here, went for lunch , I ordered the beef julienne & my wife ordered the lunch duet , both came with veggies and fried rice , it was very fun seeing the food being prepared right in front of us and our chef Rick was very entertaining , the best part was when he was spinning the egg before using it to make our fried rice with it and our food was cooked to perfection , the steak was very tender and the side dipping sauces were very good , can't wait to go back read more

I've been going to Benihana for as long as I can remember and Jamie is by far the BEST waiter! I definitely will be requesting him from now on. George was also an awesome cook! read more

The food was amazing, but the service was mediocre at best. If you are looking for a hibachi place this is it. The atmosphere is a good place for a family or kids. read more

We had a wonderful experience yet again at Benihana in Wheeling!! We've been coming to this same location since my son was a toddler! Tonight was his 18th Birthday celebration! Jamie was again an incredible server for our celebration!! He's always very courteous & hospitable!! Thank You for another amazing & memorable night!! read more

Rocky Aoki was to my knowledge the first to do teppanyaki style cooking with a bit of a show. There have been many imitators to the original and frankly some of the imitators are better. But it is always cool to go back to the roots of the whole style of cooking. The food was darn good I had the steak and chicken with chicken fried rice. The vegetables were cooked to perfection as was the meat. Since this is a communal table my 5 proved to be a challenge for the chef. First my grandson has dairy allergies, I have shrimp allergies and my daughter in law has become a total vegan to go with my vegitable son. Now there were three other people at the table who did not have these issues. So the chef had to basically cook three different ways at the same time. Omar did a fine job of making sure everything was prepared to our particular needs. For instance he cooked my meal before the shrimp ever hit the grill. When the meal was ended Omar went over to the other couple and said he was sorry they were served last. I had thoughts of buying them supper for putting up with our challenges. But then I came to my senses and did not offer. :) One major note there is no vegan or vegetarian option on the menu. So two of the meals were sort of ala carte. My only recommendation is they offer this option on the menu. read more

The food is very good. The service and ambiance are good as well. I would recommend this place. read more

This place was great for a Sunday lunch with the family. I was actually a little worried to go here given some of the recent reviews but so glad we did and it was a great time. If there were any gaps during this pandemic, this place rectified all of them and are running on all cylinders now. Seating - Our family of 3 were given our own table and own teppanyaki chef. This is great during Covid times and our chef was very courteous and efficient which anyone with a toddler can appreciate. I noticed several other families were afforded the same luxury of their own tables/chef also. Amazing job everyone! Food - Our chef did all the hits (e.g. Onion volcano, beating fried rice heart, spinning eggs, etc.) and our toddler was so entertained as were we. Our family at this time prefers lunch outings and it's so great that Benihana was not only open but had amazing service. Very few teppanyaki restaurants are open for lunch. Thank you Benihana and see you again soon! read more

Ruby was an amazing server and the chef Rick was making his job look easy! Both were great! Definitely would recommend

I was expecting pretty slow service since it was rush hour at the time but I was seated pretty quickly. And food was a good 8/10 I recommend highly read more

Benihana - Wheeling - Sushi Bars Near Me - Wheeling, Illinois

Great service, have been coming here past 15 years or so, we come to this location few times a week. great chefs, great managers. treat you like family. read more

We're long time hibachi diners, and have probably been to about a dozen different hibachi restaurants in several cities. My last time at this Benihana was many years ago, when it was still at its old location on Dundee, but we thought we'd give it a try today to see how it compared to our other experiences. Overall it was very good -- our drinks were good, and served fairly promptly. Our service was good, although nothing remarkable. And our food was excellent. Two of us had the Benihana Trio (jumbo shrimp, filet mignon, and chicken), and the shrimp were especially amazing. Plus, as is often not the case at hibachi restaurants, the chef took extra care to truly cook the steak to medium rare, which is hard when it's in such small chunks. Our third had the filet and scallops, and said they were very good and flavorful. The mushrooms with the steak were also a nice touch that we don't usually get at hibachi places. In addition to the steak, some other highlights: The size of the shrimp was impressive. The shrimp served in the shrimp appetizer were good sized, and the ones in our entree were more like prawns. The zucchini, which is not my favorite vegetable (Japanese? What happened to the bean sprouts and bamboo shoots that always used to be served at hibachi restaurants? When did zucchini become Japanese?), was cut in long, flat strips which he grilled thoroughly. Our table-mates asked for garlic butter to be added, which we thought sounded great, so we did, too. Between that and the char-grilling, it was delicious! The chicken fried rice was also great. I read another review that said the upcharge blindsided them, but there's always an upcharge for fried rice, and especially if it has meat. If this was a concern, they should have asked when ordering. We also asked our chef to add garlic butter to our steak, rice, and chicken, and it made them even better than they were by themselves. For those who felt the food was bland, maybe try doing this the next time. Between the garlic butter, and the sauces, there was nothing bland about ours. I tried the green tea ice cream for dessert, and it was lovely -- it truly tasted like green tea, and wasn't too sweet. I'm not big on overly sweet desserts, so this was perfect. Will we be back? The overall experience was similar to other hibachi restaurants (the requisite "show" with the chef throwing his tools around, the onion volcano, and tossing a few items onto his hat and into his pocket), the food was better, so worth the fact that it's a bit pricier than some similar hibachi places, and the Benihana decor is much more authentic than most. So yes, I think we will! read more

Here, you have the option of sitting at the grill or in the other section for sushi. If you dine on the grill side, you'll be seated at communal tables and get to watch everyone's food be prepared. Our dragon roll took a while to come out (did they have to run to the coast and catch some eel?). The teriyaki steak was delicious and came with white rice, a salad with ginger dressing, and mushroom onion miso soup. Expect to leave here satiated and smelling like hibachi food. read more

Benihana - Wheeling - dragon roll sushi - Sushi Bars Near Me - Wheeling, Illinois

was at Benihana last night. it was the best dinner we have had in a while. looking forward to our next meal. service was great as well

Overall it is a good experience. Reserve table and go. Hibachi Chicken Hibachi Shrimp Hibachi Scallops read more

Amazing service! literally every time my wife and I passed by, I wanted to go in, and finally after being unsatisfied with the food at the theater, I did. The owner personalized our experience by giving us some background on the business and some complimentary Korean canned juices while we waited for our chicken. The chicken was crispy, and the waffle fries traveled surprisingly well. Will definitely have again! read more

Jamie and Freddy were awesome and made my friend's birthday so enjoyable. We would come back again.

Jamie was a great server, consistent and made sure we were taken care of. Always made sure those pepsis kept Comin! By the way the Chef love his job. read more

If it's terrible service, you are looking for you have come to the right place. They charge a lot of money so you would expect amazing service. When I complained about the service to management they said, "sorry we are busy". Here is my suggestion: Then don't take as many reservations so you can actually provide good service. It's not rocket science! Our chef was terrible, it was like we were not there, zero interaction. Then the waiter was nowhere to be found despite having nothing in any glass around the table. Patronize another restaurant that still cares about their customers. read more

We made a reservation at 8:15, arrived at 8:25 because traffic was heavy. before we arrived i attempted to call them to tell them we'd be a bit late. They didnt answer the phone. when we walked in, the man at the front was extremely rude to me. I told him the reservation was under Maddie and it was for 8:15 and that I tried to get ahold of them To tell them id be late. The host said "well I took your name off because its not 8:15" we walked out and decided to go to outback where at least the service will be decent. read more

Been to at least 3-4 different hibachi place this is probably the worst I have to say. Made reservation and still had to wait. Then finally seated. The chef didn't look like he wanted to be here at all. Muffled talk I couldn't hear a single word he say. First grilled some zucchini, it was ok, just cooked zucchini chunks. Then the onions I got were still raw, just a little tasteless scoop of raw onion. Didn't like the vegetables at all. The fried rice was tasteless, absolutely tasteless. I ordered filet and scallops. The combo is $41, yet I got 4 scallops. 4.... Then it took a long time for my fillet to be done. Outside was burned with a few sad pieces of over cooked mushrooms..... the portion is so small and it's absolutely not worth the money. Then it took them about 15 mins to get the ice cream. I almost wanted to pay the bill and leave without it. Will not come back for this. read more

Food was ok. The place needs a good deep cleaning. Looks really dirty. Staff is nice.