Good, fast and attentive service; staff made the experience enjoyable and food was delicious.

Awesome time with Jorge, very entertaining, gracious, and funny. Food was top tier! Would love to have him cook for us again!!!! Thank you.

This place used to be excellent years ago but I'm disappointed to say I've seen a steady decline in quality over the years. Todays review is solely on the Benihana delivery through the Benihana.com website. They use DoorDash and the driver was excellent but it was the restaurant that was the issue. I want to note that it was also almost two hours between placement of the order and delivery. The driver was very communicative and advised when he was at the restaurant waiting since our food was still being prepared after over an hour since the order was placed. I feel bad as he sat there for a while. This was our order for 2 people: 1 x TUNA* TATAKI (1 x $15.50) = $15.50 1 x BENIHANA DELIGHT (1 x $38.80) = $38.80 1 x HIBACHI CHICKEN RICE (1 x $6.10) = $6.10 1 x BENIHANA ORIGINAL YUM YUM SAUCE™ (1 x $0.70) = $0.70 1 x BENIHANA ONION SOUP (1 x $5.40) = $5.40 NO MUSHROOM 1 x SURF SIDE (1 x $43.80) = $43.80 NO SCALLOPS, EXTRA CALAMARI 1 x VEGETABLE FRIED RICE (1 x $5.00) = $5.00 1 x BENIHANA ORIGINAL YUM YUM SAUCE™ (1 x $0.70) = $0.70 SUBTOTAL $116.00 DELIVERY CHARGE $7.50 TAX $8.73 TIP $17.40 TOTAL $149.63 When you order online- this is what you are told you get with your order on select meals (such as the surf side and Benihana delight) 5 course meals served with *BENIHANA ONION SOUP *BENIHANA SALAD *HIBACHI SHRIMP APPETIZER *HIBACHI VEGETABLES *HOMEMADE DIPPING SAUCES *STEAMED RICE *JAPANESE HOT GREEN TEA We did not get either soup, the shrimp appetizer was 3 pieces of small shrimp each. We got one small cup container of yum yum sauce each. We did not get the green tea for either order as well. I ordered an extra soup and it's a tiny portion, I'd say close to 1/3 - 1/2 cup, that they charge $5.40 for. I ordered two extra yum yum sauces and only received one. I only give it a second star because the food we did get was cooked correctly and per request and the portion size of the fried rice was good. I'm upset at spending the amount that I did to not receive all that is advertised nor all that I ordered. I submitted feedback to the email they sent out but didn't hear back. As of the last few years, the inside service hasn't been much better which is disappointing as this location used to be a shining diamond for the Arbor Lakes Maple Grove area. read more

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Joxan was an amazing chef! Lots of fun, amazing food, and he put on a good show! Our waitress, Tiffany was super friendly and accommodating!

Food was okay - didn't really care for the flavor profiles, as we enjoy our own recipes at Khan's or the noodle sauces at Osaka. The portions were generous and the service was top notch. read more

Antonio our chef and his assistant Jackie made us comfortable & service from both was exceptional! Food was delicious!This was our granddaughters 14th birthday celebration. She comes here every birthday! Loves the festive atmosphere! So did we! ( grandparents) read more

Food so good you need sauces. The fun is In the show, the food needs and upgrade and the foods needs sone seasoning. Everything tastes the same, chicken, steak, seafood? All tastes like sunflower oil and butter. Not the worst place I've been but for the money they could step it up sone and provide a better quality meal. read more

My family came here for mothers day, and Ricardo truly made our lunch special. He is super funny & great at what he does! Thank you for making our day so awesome! read more

Food and service were great! Our chef, Hua, was fantastic and made the experience. Would highly recommend!

Food is always awesome! Price for one person sitting at the bar was ridiculous. Overly priced, and way more add on fees makes me say, never again. I will pay extra for good quality food and wonderful staff but I felt like I had to take a loan out to eat here read more

Ricardo the cook is the best!!!!!!!!! Ricardo made us laugh the whole time. It was definitely a great experience

Overrated, overpriced, and terrible food. Our chef was also just ok, there are much better places. If you are ever in Phoenix, Ahso is way better, and if you are in Illinois Fujiyama's blows Benihana out of the water. read more

Amazing experience! This was my kids and I first Benihana experience. Aaron was amazing and very entertaining! Everything was absolutely delicious! read more

Antonio very professional and entertaining, would highly recommend. Very precise on description on cooking of meat (medium rare). Very entertaining and very helpful with food allergies. read more

Jorge is amazing! Great cook food was amazing! Family enjoyed our night out!! Thanks Jorge

Food was good but seating was freezing from a draft that was coming down from the exhaust fan had to put on or winter coats to stay warm until the show started. Will not be dining in the winter at Benihana read more

Ricardo did an amazing job and our food was soooo good!!! He was definitely very experienced and it showed.

Hua is the best, my kids liked his interactions and did engage in topical issues, the food was awesome and the fact that Hua engaged us all in conversation. My kids want him to serve them again, there was a bad experience prior to but Hua turned the feeling into happiness. Aaron did do a very good job too. In so far as the feeling in place, I would say was and has always been. read more

Lily and Hector really made our yearly Benihana dinner for our daughters birthday very special. Benihana birthdays habe been a part of our families tradition read more

Good good as always, but really enjoyed service from Emily & Aaron! Emily is fantastic, personable, and a great communicator.

Thanks Sophie! You rock. All service was attentive and chef was enjoyable. Classic hibachi fun :) read more

To say Benihana's has gone downhill is a complete understatement. We had an 8PM reservation for 2 tables to celebrate a very special 70Th birthday party. We were not seated until almost 9PM. Once we were seated, we continued to wait. The drinks (90% water because we had already been at the bar for over an hour) took 15-20 minutes. Then the server left and didn't take our order! It was 10:15PM by the time the chefs arrived. This was 2:15 HOURS after our reservation. The chefs were great BTW. Before the chefs arrived, we had at least 4 members of our party talk to the manager about the slow service and she actually blamed us for not being seated right away. She said she could have seated us at opposite ends of the restaurant at 8 although we had 2 confirmations (once while making the reservation and again earlier in the day) that the tables would be next to each other. Although that didn't explain that we were seated at 9 and the chefs didn't arrive until 10:15, which she had no explanation for. I asked her to make things right and give us a discount or something. No manager even spoke to our table or approached us in any way. To top it off, they gave us no discount, but you bet the full service charge was added to the check! To add insult to injury, we had to wait in line to pay, which took an additional 25 minutes. The police were called due to an unruly and upset table who also had to wait a long time, so it was a complete mess. The fact that the managers didn't even care about our experience and even blamed us for our late seating- even having us pay full price for our check is just too much for me to fathom. This used to be one of my favorite restaurants, but I will absolutely never go back. I hope your loss of customers was worth it. I don't think this restaurant will last much longer. I actually think it's funny one of your bartenders is stealing from you- serves you right!!! At least someone is getting their money's worth from your establishment LOL!!!!!!! read more

The hibachi was pretty good and the portions were more than enough. The chef made sure everyone got what they needed and wanted

Ridiculous! Is the worst service ever. We have been sitting at our teppan table for 1.5 hours. We did get a salad and soup 45 minutes ago. No sign of anyone to cook. Rdiculous! Update. They have added an unchangeable 20 percent "service charge", or tip, and you have e no choice. BS! read more

Benihana - Extortion! - Sushi Bars Near Me - Maple Grove, Minnesota

Where to start. The food was good but it was a very expensive night. Started out ordering a glass of pinot grigio that I didn't realize was $18 a glass which arrived with lipstick on it. One of the other couples at our table also had a dirty dish. Waiter and chef were fine. Waiter did mix up our bills but fixed it. Both of our meals were about $50 each. By the time the "service charge" or tip of $30.90 was added, we were told we could add more but it had to be cash, and taxes of over $17, our bill for 2 was $203.03. We had $150 of gift cards, thank goodness. The food was good but not worth the amount we paid. We won't be going back. read more

The service was amazing! Rynie was my server and she did amazing, she made sure we were well taken care of and I loved her personality 10/1000 I recommend!!! Andres was my cook and he also did an amazing job! He made sure our food was made correctly with beautiful entertainment!! I will be back real soon!! read more

Our server Jackie and Chef Ricardo was FANTASTIC!! We absolutely loved their fun energy and attention to orders placed.

Benihana ... what a blast! Delicious food, fun to watch it all being prepared with skill and entertainment value to boot. Greeted also by a wonderful Staff with Jackie as our vibrant server! We're coming back read more

Ricardo and Rynie are the best duo! It was fast service and they did everything great. Thank you for a great experience, we will be back!

Hadn't been to Benihana in a long time and they didn't disappoint. The food was amazing as well as the showmanship of the Chef!! Throughout dinner the Chef had nice interaction with the dinner party, flipping around his spatula like no ones business, even throwing it behind his back and catching it!!! I especially liked the flaming onion volcano. Enough about the show, the food was delicious , no left overs here . I had the Teriyaki Steak with grilled mushrooms and it was goooood. My wife got the chicken , also very good along with the yum yum sauce they give with it. Not sure why, but only one of our entrees came with ice cream after dinner, hmmmm :( If you're going out for a special occasion this is the place. It's a little $$$, that's ok though, every once in a while you need to splurge. read more

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This restaurant is not a place I would recommend, with food or service. The flavours were not authentic and felt like the just got a spicy sauce bottle and coating the fish. No soy sauce was offered until half way through the meal. Two bar tenders knowledge or sake and flavours were poor. Ambiance is great for a group and casual dining. read more

Let's say, this will be the last time I dine here. If you made a reservation, there's no point. If you indicate it's for a special occasion, there's no need. Try not to make extra request besides your normal entree orders or you may never receive it or wait forever to get it. I made a reservation for a group of 9 with kids to celebrate a birthday. We was seated at our reservation time, and everyone was very excited. There were 3 other tables in the midst of entertainment from the amazing chefs. It was the kids first time and they couldn't wait for the same experience up close. The same hostess (who seated us) as well as staffs walked passed our table many times within the 50 minutes that we patiently waited. 2 of the tables had left well over 30 minutes ago. At this point the kids were getting impatient and hungry. I jokingly said across the table to another family member that we should've head over to TGIF or Dave and Buster (across the parking lot) instead without a reservation and probably would've had our birthday dinner by now. Then our server came over, explained the hostess didn't notify him that we were waiting to be served since we were seated in an area that wasn't his. We understood and just wanted to eat by then so we got our orders in. Also threw in a beer on the house for the wait. The salad and soups came out right away. Chef was amazing and highlight of the night, keeping the kids and adults entertained. After finishing our food, we spiral into another very long and "ready to be over" wait. At one point our server walked by and said to a hostess "I just want to go home." We thought we'd hurried it up since our reservation was at 8 but wasn't attended to until 9 and it was about 10 now. But birthday boy wanted the same treat with the birthday song he saw happening in the table next to us when we sat down. He was excited for the same experience. So we asked for treats, mentioned the birthday kabuki mug certificate then our server asked if we also wanted a birthday song. I thought it would be great if he could do that. Treats came but was handed to us so we wasn't sure if there was a song coming or not. Birthday boy was disappointed but still enjoy the ice cream. Looks like there were only 1 server on our side of the restaurant. He was also serving 2 new tables next to us. At this point our server seems annoyed and ready to go home. He came to our table and told us to gather for a picture. We were confused because we didn't asked for a picture and thought he got the wrong table. Then he annoyingly said it's with the birthday kabuki cup that he'll print out for us. Didn't knew about it so we thought it was pretty cool to have memorabilia for birthday boy. Waited another 30 minute for server to bring our bill and take birthday boy to choose a mug. When we left, we forgot the to ask for the picture and try to go back in but door was locked. It was after 10:30 now. Figured it was a stressful night for the server and he probably forgot, oh well. Food in general was good and the hibachi experience was amazing for the kid's first time (1 star for the chef). However it wasn't the birthday experience we thought it'd be. When we sat in, the table next to us had a birthday too and it went smoothly with the candle, treat and birthday song so it really set the mood for our birthday boy, he was excited. Our experience was very much the opposite. Although we were asked multiple times if there was a birthday. It was also mentioned in our reservation that it was for a birthday. read more

Five of us ate there December 16th. Emily was our waitress and she was incredible. Always making sure that our drinks were filled and asking if we needed anything else. Roberto was our chef and he was very fun to watch and had a great sense of humor as well. It was my birthday and it was a very enjoyable experience and the food was incredible! We will all definitely be back.. read more

My last few experiences at this location haven't been good. I'll focus on my most recent visit for this review. I was invited on a Thursday night to a birthday celebration at this location. Reservation was made for 10 guest (I believe their tables are designed to sit 8, but they were able to add 2 chairs to accommodate). We arrived promptly at the time of our reservation minus 2 people. The host told us we had to wait for the other 2 people, which is fine. Personally for a restaurant who offers appetizers and drinks you would think they would seat the 8 and bank that extra money on drinks, apps & sushi, especially since once you are seated you are rushed through the rest of the process and often times full before your entire entree is one being cooked. But I'm just a customer. I know nothing about running a business. So once we are seated we are greeted by our server. As I said they rush through the process and serval errors were made or things were missed. We ended up ordering food & drinks at the same time. I personally ordered the one and only hibachi chicken noodle dish they offer. The waitress asked if I wanted the fried rice. I asked if it came with it (even though I know it's an extra fee with any other entree), she repeated it again as if she didn't hear me ask the question. I declined the rice. You seriously don't need noodles & rice.. ever! When the chef arrived he went over the orders, had to make several corrections because the waitress didn't listen. When he got to me he goes "chicken noodles & white rice", I ask does it come with white rice (meaning the price of the white rice is included in my $22 entree price) he says "yes", so I say sure. The chef seemed like he didn't want to be there that night. Like they usually put on a little show, so tricks and what not. We got a half assed show. He dropped & cracked an egg on someone's shoe. The only other trick he attempted was the volcano and that didn't even go so well. Maybe he was new or shy. He forgot that my order came with white rice and accidentally made all of the rice into chicken fried rice. He gave me a bowl & my friend said something & he took it back but then checked the ticket & realized he messed up & said "just keep it"... mind you I never even ordered rice. By the way the rice was very dry & lacked flavor!!!! When the check came guess what?! I was charged 4 dollars and some change for rice I never asked for. At this point our waitress was slow at returning so I decided to deduct the price of the rice (that I never asked for or wanted with my noodles) from the tip and left a note. I basically got scammed into buying nasty dry rice. I used to love Benihana but a lot has changed. It doesn't even taste good anymore. The overall experience isn't exciting anymore. Prices went up and it's definitely not worth it. ALWAYS double check your check. Don't let them overcharge you on already overpriced food. read more

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Food is always amazing. Ricardo gave an amazing show!! He was very funny and pulled new tricks I had never seen before.

Service was really slow, we sat down and everyone was there so we weren't waiting on anyone. They finally were about to start 40 minutes later cooking, but the grill was never started so it took an extra 10 minutes to heat it up, and another 10 for them to come back to cook. My wife had to leave mid way through dinner because we were limited on time. It took a whole hour after we were seated for them to start cooking. Then what made it worse is that all three of our groups were charged a fee for the cook which probably rounded around 100 all together. More than likely won't go again until some changes are made. Not even a percentage taken off our bills, just added fees. At least the other two groups made my experience bearable. read more

Ricardo was phenomenal. Excellent chef, fun and engaging with us. Our server Jackie was such a cheerful personality. She was on top of everything and took care of all our needs. A very memorable experience and I cannot wait to come back. read more

We had a Great chef cooking Habachi at the Maple Grove location. Thank you Mayra for the wonderful food!!

Ricardo is a f-a-b-u-l-o-u-s chef!!!! Funny and friendly. What more do you want? He's one of the best.

Get screwed with an extra automatic 22% tax on tax Unbelievable!!! Got my bill and was charged an extra 22% automatically without prior notice or warning! Service Charge - 20% Food Tax Service Charge Tax (That's tax on tax!!!!) - 2% If you like going to a restaurant and getting a bill with an extra 22%, this is your place. Not mine anymore https://www.tripadvisor.com/ShowUserReviews-g43288-d656072-r948277482-Benihana-Maple_Grove_Minnesota.html# read more