I went there yesterday for my birthday redemption. I ordered dine-in of filet mignon, miso soup, etc. Also, I ordered hibachi chicken as takeout, but it came out first from the other side chef before my hibachi experience ever got started; not a good start to my experience as I wanted it hot to go near the END of my visit. My steak ended up only being 5 oz. - small and healthier yet meal was filling. Chef Ronaldo was very entertaining - most I had at a visit. The first waitress had trouble organizing the three different party guests' order. My transaction was not completely align with my Friends with Benefits account. My soup was not in my takeout bag so I asked just to eat another there so no spill. This visit ended with a surprise, future $20 off coupon in the shape of an egg. Because I love their daily lunch menu and their special offer, I decided to return for Easter, the following day. I finally bought a gift card with a bonus $10 for limited time use as I was having trouble using my credit card on their front keypad. My credit card company suggested using another keypad which worked. Oh, on holidays, they apparently have a different menu this time in the shape of an egg. Duck theme! How fitting for the occasion! I have been wanting wontons and oh, they had it with duck. My favorites! With interesting chili pineapple sauce. Wow. Had to try the 3 wontons for $16.50. Appetizer was made on the other side of the restaurant and bought to my hibachi table. It was unique with more ingredients like chives. The cheese might have overpowered the duck cubes. Glad I tried them. This chef was only entertaining with the train of onion. Service was not good with only one glass of water. I had to ask about the egg coupon as the hostess seemed very hesitate to pass out "upon my goodbye." Five stars for the food. Four stars for the service. read more

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High key- worst experience I've had at any hibachi place. Unexpected charges on my receipt. (Upcharge not disclosed on menu or verbally) RIDICULOUS wait times. (Arrived for reservation around 7:15, didn't eat till 9.) interior is old and dirty. Cost 90 bucks before tip for my wife and I to eat fried rice and chicken. Don't come. Go to a local hibachi instead. I think I'd die before returning. read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

This was the last time my family and I will be eating at this establishment. We had reservations at 7:15pm. Due to the staff being behind we were not seated until almost 8pm. Our waitress was not pleasant to us, but our chef, Ronaldo, was very friendly and he provided great service to us while cooking. Our waitress maybe checked on us twice and that is a generous twice. Before ordering, looking at the menu the prices have massively changed since last coming. The fried rice used to come with the meal without being up-charged an additional $6.50 for each person. I wish this were mentioned to us, but it was not. After finishing up our meal, the waitress came up to us to give us our receipts. One of my family members noticed they were charged wrong and the waitress rudely grabbed the receipt, crumpled it up and walked away with quite an attitude and never came back. It seems another waitress or possibly a manager came to address that it was charged incorrectly. On top of all of this with bad service, increased prices (by a LOT), the establishment is getting very outdated and has things in the waiting area that are completely at a disarray. Tiles completely missing from the walls, sticky tables, this hasn't been updated in over 15 years from what I can remember - other than the menu prices. On top of all of this, there was a very nice family sitting in front of us at another table. They were seated and not even given water for 45 minutes. They were not greeted, nothing. I was completely shocked at this. We will not be back. Highly dissatisfied with our experience. read more

Have been here a few times. Food is solid and still a large portion, but is getting overly expensive. I wish they would include fried rice and teriyaki sauce in the chicken, and their vegetable variety they are providing is decreasing. Hopefully they step up their game! Still the best spot in Indianapolis for hibachi, but all it takes is one above average restaurant to exist for me to never come back. read more

I wasnt greeted when I walked in. I actually waited for about 5 minutes before I ended up asking if anyone was going to help me. We were seated and again, it took a minute for someone to assist us. The guy making our food was great. The food was made in front of us since it was hibachi. The taste wasnt as good as other hibachi restaurants. The restaurant seemed deserted outside. It definitely needs to be updated. read more

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I'm went back to this establishment only because my son had made reservations for my birthday. I dreaded going back because of the service we had gotten the last time there. I thought it could not be worst, wrong! it was. My grandson&s entree was not delivered until dinner and the waitress said he had not ordered an entree although she clearly acknowledged at the time he ordered the entree that it was a good choice. Shortly after that she disappeared. We did see her at the end of the meal, (no offer to refill water glasses etc... ), after I had cleared and stacked the dishes and had gone to the bar to retrieve our own to go containers. She had the nerve to ask if I wanted my ice cream I told her no we no longer needed the ice cream. I did say to this young lady that I thought her service was horrible . She said thank you. There was no manager to check on us like the very first time I went there. There was no reduction of the bill for the service or ice cream that never came. I will not allow my family nor anyone else I know to go here ever again. read more

Going to Benihana is nostalgic, it was the fanciest place I'd been to as a kid! I love that you get dinner and a show when you come from the chefs. Make reservations if you go on a busy night. We went on a Monday as a group of two and o lot waited 10 minutes for dinner. Price for the teriyaki meal came to $41. It comes with soup, salad, shrimp appetizer, rice, and sautéed chicken and veggies. If you want to save $6 opt out of the fried rice and stick with the rice that the meal comes with. Teriyaki is also a $2 addition. Lunch options offer a deal as well! I want to try the drinks on my next visit. They looked really good! read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

Food was good. But very small portions compared to other Benihanas my husband and I have been to. Service was slow compared to how not even all the tables were being used. Theatrics by the chef were not like the other tables were getting at all. He did one single trick. We had to wait an hour before the chef even came out. Never again at this restaurant. Very disappointed. Definitely overpriced for the food and service we got today. read more

Love this place! We've been coming here for 20 years! This is the OG of hibachi! The spicy edamame is phenomenal! Spicy and savory! The filet I get cooked med rare and it turned out perfectly! Our table also ordered the three surf entree with shrimp, scallops, calamari steak. Super good! Service was excellent. Very friendly and helpful. We were here on a Thursday evening and the place was packed. Reservations are preferred but we got in within 15 minutes without them. It's a little on the louder side with everyone talking and having a good time. The bar is quiet and less noisy. I will always be a loyal patron. read more

Benihana - Indianapolis - Chef cooking - Sushi Bars Near Me - Indianapolis, Indiana

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The staff was great. We went there for my son 21 birthday yesterday. The food was perfect, the cook made the experience the best. I would recommend this resurant to anyone. read more

We have a group of ladies that have been getting together monthly so we picked here. We were seated in the bar. The server came over and was very nice. She took our drink order and it went down from there. The drinks took FOREVER to get. There were only 4 other people and it had just opened. One ladies chicken wings took forever(I think they forgot) they forgot to bring water/soda and refills. We had to keep asking for things because the server forgot. Then she came out with our bills and we werent even ready to be done. They even charged the lady for her chicken wings and it took about 45 minutes!! Also, there was a young lady that came in and brought her toddler in the bar. The server went and chatted for awhile I'm pretty sure she worked there. The chicken wings were very good but we won't be back. Have heard from others same experience. It's sad because I like the place, or at least I did. read more

They gave me a free spoon. Amazing food but could have better mushrooms. The service was great and our waiter was extremely nice. The ambiance of the place was very nice and it wasn't busy. read more

Benihana - Indianapolis - Good - Sushi Bars Near Me - Indianapolis, Indiana

We arrived early for our 7:15 reservation and due to delays with seating, wait staff, and serving, we did not get our entrees until 9:00. My family and I have been coming here for years and it's still the same sticky tables and damaged facility, but this time, with increased prices. We were offered white or fried rice. It was not disclosed on the menu, or verbally, as an up charge. We all found an additional $6.50/ person on our receipt for fried rice. This used to just come with the meal. Our chef was very pleasant but our waitress had a bad attitude to top it off. For 2 people, with water, and the cheapest meal option, it came out to $90 pre tip. We all agreed that it would be our last time here, there are much better hibachi restaurants. read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

Came here for Valentine's Day dinner. Our reservation was at 6:30 and we weren't seated until later, but understandably. Our server told us they have 800 reservations that night! It took a while for drink orders and to get the meal started, again it was very busy and the staff was very apologetic. The manager even took off our appetizer due to the wait. We had been to hibachi before, but never Benihana. We loved the show they put on and our chef was very entertaining. Our meal was great. I am one to typically need a to-go box wherever I go, but I finished my meal, it was so good. I am vegetarian, but am not strict about broths, the same utensils being used, etc. I appreciated that the chef asked first when he saw I ordered the tofu. We got the tofu steak hibachi with fried rice. And the chicken noodles with wagyu steak fried rice. For appetizers, the pork gyoza dumplings and a sushi roll. I also got a cocktail. As stated earlier, the food was great. The drink not so much, as I prefer something much stronger. It is on the pricier side, but for the experience and it being Valentine's Day, that didn't matter. read more

Benihana - Indianapolis - SPICY TOFU STEAK - Sushi Bars Near Me - Indianapolis, Indiana

Service was not great. Very disappointing chef. He only made the steam come out of the onion and a train. But had no personality at all. They forgot our rice. We had to ask for our tea and ice cream. We had told them it was my birthday but did not get ice cream or singing for that either. Our drink refills came after we had finished our meal. The restaurant was not the cleanest. All the prices have gone way up also. read more

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We typically come here all the time and I would.alwaua give 5 stars. Server arr always amazing as well as the food. But noticed tonight more than ever that some of chefs just cook. No show no flare. I felt so bad for the 7 or old that was at our table. The only thing the chef really did was the volcano. And you could tell this little girl was disappointed. I mean people go for the show and good food. But no matter how good tour food is. If you aren't putting on the show, people will stop coming there. This is why I had to knock off a star. read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

I have tried to like this location again and again. But they don't do themselves any favors. We had a reservation for 7:30 for 10. We all showed up and checked in by 7:25. We were told it would be at least 45 minutes before we would be seated. We finally were seated at almost 9PM. Then the overalll service and food quality were subpar. There is no show any longer here which used to be the mystique. The food is overpriced and way over seasoned. The decor in this location has not changed since the 80'sj and seems dirty on top of that. This used to be our go to as a family for birthdays and some other occasions. I think we all agree never again. read more

We made a reservation online and when we arrived had little wait time. This was my mother's first hibachi experience and she enjoyed it. The salad did upset her stomach. Perhaps, the lettuce or the dressing: my mom ordered the filet mignon with the lobster tail. My husband ordered the steak and shrimp and I ordered the filet mignon. The quality and price was not appealing. The fried rice price should be included instead of $8 extra. I had better quality and pricing at Harmony Steakhouse. Suggestion: More veggies with the zucchini. The chef was very nice and entertaining. If the staff could come around and collect extra plates, because you are very limited on space. read more

Tiny amount of food. Menu says serves 2. Just a tiny portion of hibachi for $30. Charged 1.60 for 2 less than half full cups of yum yum. Never been more ripped off in my life. read more

Benihana - Indianapolis - $30 worth of steak hibachi - Sushi Bars Near Me - Indianapolis, Indiana

Great customer service! Unfortunately, the food wasn't. Just missing quality. Dirty floors, plates, glasses, etc. Over priced compared to competitors. Perhaps we got them on a bad day. read more

This place should have closed long ago. At least that's the impression you get walking through the door. My shoes stuck to the carpet and the ceilings are leaking some dirty fluid in every crack. Let's get to the food. I paid $300 for what should have been $55.00 Chinese carry out. The rice tasted like it was someone's leftovers. Absolutely foul experience and disappointing for the cost. Just sad really. We will never be back, and if I was smart I would have saved my family the trouble. read more

I booked a reservation for 6:15pm at a restaurant I usually enjoy. While I understand that the table is to Seat 8 I believe certain things should be considered such as if the table has turned to 9 seats due to other patrons needs. On my particular visit I spoke up to say that filling the left over seats would cause for myself and the other guests to basically be touching knees. I was looked over. To add more insult to the situation the police was called to the lobby to "overlook" my table as if I was a problem guest. That I feel was totally unnecessary as well as a stereotypical profile and response. I was uncomfortable. No scene was caused. Guest should be comfortable when the come in to dine at an establishment. I will not even speak on the manager and his lack of professionalism. It even cared over to the server and her service. read more

This is such a fun place to eat. If you've never been to a hibachi grill, you're in for a treat. We went for a Valentine's date as had many others; it was packed! Even with a reservation, we had a 15-20min. wait. You're seated with other people, strangers but it's such an engaging atmosphere that it's never awkward. Food was fantastic. I was so hungry and eager to eat, that I forgot to take more pictures! read more

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Brian was an excellent chef. Food was cooked very well and he remembered our group. My coconut mojito was not as good as usual.

Service was great! Juan and Emily made sure we were taken care of. The food was great and so glad for great service! read more

It is so sad to see what this restaurant has become. It has lost so much of its Japanese heritage charm. The current management team is running it into the ground. They take reservations, but they constantly overbook tables. Our group had to wait 30 minutes past our seating time. Then once we were seated, it took an additional 20 minutes to get waited on. Then it was another 30 minutes for the chef to start cooking. By this point we just wanted our food prepared. The chef used too much of the bottled oil while preparing the food. He seemed bored and was just going through the motions. We would have been better off just having our food made in the back and brought out to us. By the time the chef finished cooking our food, we had been there for more than 2 hours. The food was ok, but definitely not exceptional. The atmosphere at Benihana is sheer chaos. It really seems like no one is in charge. The atmosphere is so loud that we couldn't even hear others at our table. You feel crammed in like sardines and there is no air circulation. If you want a good, reasonably priced, enjoyable meal, skip Benihana and try out one of Indy's other hibachi restaurants. read more

Everything, except My portion of Salmon, more like a salamander. Frfr! I know now to order double or settle for chicken and/or steak. Better sized portions. IJS. That's My Salmon portion in the center. SMH read more

I ate at the bar 3 years ago and hated it. I decided to come back and I'm glad I did! Tabitha was awesome! She's kind and attentive. Honestly yall should promote her read more

GOATED restaurant if you ask me. Deserves all the stars. The hibachi shrimp is what I will request as my final meal in this life

My friends and I came to Benihana to celebrate a birthday, and as a first-time guest, I was really looking forward to it. We arrived about 20 minutes early and were told to wait until closer to our reservation time--no problem there. One of our friends was running late, so we asked if that would be an issue. We were assured it wouldn't be, even when we mentioned she'd be 20-30 minutes behind. We were seated around 7:48 p.m. (our reservation was at 7:45) and were the only ones at the table. Our server seemed rushed from the beginning, despite us clearly communicating we were waiting on one more guest. She said she'd bring out soups and salads, but then didn't return with them for about 20 minutes. During that wait, she pressed us to order, warning that if we didn't, our friend might not be allowed to join us. She even mentioned she didn't want the manager to "make a scene," which felt unnecessary and uncomfortable. Eventually, we placed our order--and only then did the soups and salads arrive. Our friend showed up shortly after and was allowed to sit with us, but her soup and salad were only brought out after we followed up ten minutes later. Things continued to decline from there. One of my friends found a hair in their food, and we had to ask to speak to a manager five times before the server finally honored our request. To make matters worse, she continued pushing my friend to pay before the issue had even been addressed. Thankfully, the manager--once they finally arrived--handled things well and professionally. Also, our chef Vanessa was fantastic and honestly the best part of the evening. But overall, the service left a lot to be desired. For the price point, I expected a much better experience. Unfortunately, it didn't live up to the hype, and as a first impression, I won't be returning. I've had better food and far better service at more affordable hibachi spots. read more

Out with my travel club ladies for a special lunch treat! Food was delicious and the show was even better! The meal includes soup or salad, hibachi vegetables and your choice of white rice or fried rice. Our group filled 2 Hibachi grills and had a great experience Everyone had a delightful time!! read more

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Last night, I went with my son, we're both seasoned Benihana customers, have been to Benihana in Seattle (years ago) and Chicago 20+ times, first time last night in Indianapolis. We had a reservation for 7:30pm and we arrived on time. Had to stand near the very crowded entrance for about 45 min before getting seated. What's the point of making a reservation?? I wish they had warned us about the wait then one of us would've sat in the car instead of standing with the crowd. The host must've had zero ideas nothing was available for us in about the next hour. Anyone apologized or thanked us for the patience? Nope! Finally ordered food at 8:30pm, not a big deal for them, but I had been driving all day without meals and was gonna drive another two hours after dinner, so that was a big deal for me! The chef was the worst we had ever had, barely any tricks. As simple and skill-less as making a smiley face with the cooking oil, nope! Even worse, the way he talked (his tone and lack of talking) and everything he did were trying to convince me that he hated his job and couldn't wait to go home. I'd assume maybe he's going through a divorce or something, so I'd give him some grace. Looking at the chefs at other tables, looking at how other customers were enjoying their show and the atmosphere, but mine was just gloomy and boring, I kept wondering, "why am I paying the same price for the extreme opposite experience??" Onto the server who also couldn't wait to be done with her job. We were out of water most of the evening, though she did refill one glass once without caring enough to notice that the other glass had ice only. I guess they're having a drought. It was very hard to get her attention all night! Our meals included tea I had to ask for, and she gave the two of us one copper mug claiming they're out of tea cups, so we had to share one heat-conducting metal mug for our HOT tea! But they didn't even offer tea so why would they be out? As soon as the chef finished his cooking and cleaning, the server came to offer to-go boxes and immediately the check - of course those were the only things they were super efficient and proactive!! But I had only started eating my entree!!! As seen in my photo, which was taken when we were already given the to-go box and the check! After we paid, I reminded our server, our meals included ice-cream. She asked me, "what did you order?" Wait! Is this my job to remember that? Or she didn't believe what I said?!! Either way, that was utterly terrible!! She should've apologized for forgetting about our ice cream! By then, I had packed up my whole entree and rice, everyone else at the table had already left. I tried to ignore the fact that for my supposedly 7:30 dinner, they were completely out of lemonade already!!! I don't understand why. When the server explicitly made me choose the amount of tips pointing at that with her finger while holding the device with her hand, I felt stressed to refuse to pay the minimum 18% and customize it. Fine, I'd pay 18% for my last visit. It's very sad because now this is the closest Benihana to us. Next time, I'd rather drive to Chicago. Two stars for the on-par food only. Zero for humans! Thanks but no need to invite me to visit your website! On your part, please seriously do something about these "invaluable" and "important" feedbacks, more than just sharing with your team that keeps getting lots of bad reviews! read more

Benihana - Indianapolis - It's when the to-go box and check came. Glasses were always empty, no lemonade. Behind one of the glasses is a copper mug for hot tea. - Sushi Bars Near Me - Indianapolis, Indiana

Ok so I was pleasantly surprised after coming here with my mom and sisters. We opted to sit in the dining room instead of the hibachi room. I'm so glad we did this. We just weren't in the mood for a show. They are renovating in the hibachi room btw so it looks a bit messy. Everyone else got the spicy chicken hibachi which had a nice kick to it. The flavor was actually good. From what I recall the flavor wasn't too great. Due to having a gift card we thought we'd give them another chance. You get a onion soup, salad, and entree which has zucchini, onions, And steamed rice. You are offered all kinds of sauces. I loved my sushi. They were big pieces but every part was good. There was so much flavor. I'd go back. I think they've def improved. Thank you! read more

Benihana - Indianapolis - Chili shrimp roll. Sooo good!! Such an aesthetically pleasing roll. The pieces are def big. I loved every part of this roll though. - Sushi Bars Near Me - Indianapolis, Indiana

Finally got to come to Benihana again for my mom's birthday. I loved our waiter Miguel. Great vibes! Soup was perfect! Always excited for the calamari here. The tea was great and sushi is great. For me everything is fine. Yes it's different than it used to be, but I'm not picky. What I don't like is how they celebrate birthdays. Do not interrupts people's meals just to announce someone else's birthday. Sorry, but for me that's just rude. Also maintenance is clearly down because of chef was crying so bad due to the vents being down. read more

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In an effort to not cook on Christmas I found that Benihana was open and booked a reservation. We were seated on time and had prompt service. I was really impressed by the good service during this visit as well as the excellent chef we had. I got the steak chicken and shrimp for my Christmas lunch and fried rice. The chef was really good and sis the various tricks during the dinning time. I noted they seemed to have a special menu on Christmas that offered some choices I hadn't seen before. My food tasted great during this visit and I felt the service was back in line with what I am used to at Benihanas.While expensive it was worth the money and they did gove plenty of food for the price. read more

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Service was just not great. The chef was kind but didn't make the experience fun like I thought Benihana was known for. We paid and were forgotten about, having to ask for our ice cream and tea to be brought out after sitting at the table by ourselves at for 15-20 minutes. And then we got scolded for asking because "the waitress was busy with a larger group." What? Yikes. read more

it didn't taste that great i used to always order from here now it seems like it went down hill and i didn't have and chicken in my rice read more

Benihana - Indianapolis - HIBACHI CHICKEN FRIED RICE - Sushi Bars Near Me - Indianapolis, Indiana

We made a reservation for 7:00PM on Saturday night, February 21st. We were told they were running 30 minutes behind schedule when we checked in. We proceeded to wait 60 minutes to be seated. Once seated, we sat at the table for 35 minutes with not even a salad or soup. Would not recommend or return. read more

Amanda (Mgr), Jorgé (chef) & Elexis (server) made my birthday dinner special! Great food, friendly staff & food received in a timely manner! They went above & beyond!! I will be back! read more

Benihana - Indianapolis - Delicious cookies & cream milkshake! - Sushi Bars Near Me - Indianapolis, Indiana

Very disappointed. Not only was I charged full price for the soup and it came in a small container. It was not all the way full. Also was charged extra for sauce and that container was not filled up either. Benihana's overall service and quality has declined over the years. read more

Benihana - Indianapolis - Miso Soup to go - Sushi Bars Near Me - Indianapolis, Indiana