Service was just not great. The chef was kind but didn't make the experience fun like I thought Benihana was known for. We paid and were forgotten about, having to ask for our ice cream and tea to be brought out after sitting at the table by ourselves at for 15-20 minutes. And then we got scolded for asking because "the waitress was busy with a larger group." What? Yikes. read more

I went there yesterday for my birthday redemption. I ordered dine-in of filet mignon, miso soup, etc. Also, I ordered hibachi chicken as takeout, but it came out first from the other side chef before my hibachi experience ever got started; not a good start to my experience as I wanted it hot to go near the END of my visit. My steak ended up only being 5 oz. - small and healthier yet meal was filling. Chef Ronaldo was very entertaining - most I had at a visit. The first waitress had trouble organizing the three different party guests' order. My transaction was not completely align with my Friends with Benefits account. My soup was not in my takeout bag so I asked just to eat another there so no spill. This visit ended with a surprise, future $20 off coupon in the shape of an egg. Because I love their daily lunch menu and their special offer, I decided to return for Easter, the following day. I finally bought a gift card with a bonus $10 for limited time use as I was having trouble using my credit card on their front keypad. My credit card company suggested using another keypad which worked. Oh, on holidays, they apparently have a different menu this time in the shape of an egg. Duck theme! How fitting for the occasion! I have been wanting wontons and oh, they had it with duck. My favorites! With interesting chili pineapple sauce. Wow. Had to try the 3 wontons for $16.50. Appetizer was made on the other side of the restaurant and bought to my hibachi table. It was unique with more ingredients like chives. The cheese might have overpowered the duck cubes. Glad I tried them. This chef was only entertaining with the train of onion. Service was not good with only one glass of water. I had to ask about the egg coupon as the hostess seemed very hesitate to pass out "upon my goodbye." Five stars for the food. Four stars for the service. read more

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Great customer service! Unfortunately, the food wasn't. Just missing quality. Dirty floors, plates, glasses, etc. Over priced compared to competitors. Perhaps we got them on a bad day. read more

Service was not great. Very disappointing chef. He only made the steam come out of the onion and a train. But had no personality at all. They forgot our rice. We had to ask for our tea and ice cream. We had told them it was my birthday but did not get ice cream or singing for that either. Our drink refills came after we had finished our meal. The restaurant was not the cleanest. All the prices have gone way up also. read more

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Going to Benihana is nostalgic, it was the fanciest place I'd been to as a kid! I love that you get dinner and a show when you come from the chefs. Make reservations if you go on a busy night. We went on a Monday as a group of two and o lot waited 10 minutes for dinner. Price for the teriyaki meal came to $41. It comes with soup, salad, shrimp appetizer, rice, and sautéed chicken and veggies. If you want to save $6 opt out of the fried rice and stick with the rice that the meal comes with. Teriyaki is also a $2 addition. Lunch options offer a deal as well! I want to try the drinks on my next visit. They looked really good! read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

Love this place! We've been coming here for 20 years! This is the OG of hibachi! The spicy edamame is phenomenal! Spicy and savory! The filet I get cooked med rare and it turned out perfectly! Our table also ordered the three surf entree with shrimp, scallops, calamari steak. Super good! Service was excellent. Very friendly and helpful. We were here on a Thursday evening and the place was packed. Reservations are preferred but we got in within 15 minutes without them. It's a little on the louder side with everyone talking and having a good time. The bar is quiet and less noisy. I will always be a loyal patron. read more

Benihana - Indianapolis - Chef cooking - Sushi Bars Near Me - Indianapolis, Indiana

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We typically come here all the time and I would.alwaua give 5 stars. Server arr always amazing as well as the food. But noticed tonight more than ever that some of chefs just cook. No show no flare. I felt so bad for the 7 or old that was at our table. The only thing the chef really did was the volcano. And you could tell this little girl was disappointed. I mean people go for the show and good food. But no matter how good tour food is. If you aren't putting on the show, people will stop coming there. This is why I had to knock off a star. read more

Benihana - Indianapolis - Sushi Bars Near Me - Indianapolis, Indiana

I have tried to like this location again and again. But they don't do themselves any favors. We had a reservation for 7:30 for 10. We all showed up and checked in by 7:25. We were told it would be at least 45 minutes before we would be seated. We finally were seated at almost 9PM. Then the overalll service and food quality were subpar. There is no show any longer here which used to be the mystique. The food is overpriced and way over seasoned. The decor in this location has not changed since the 80'sj and seems dirty on top of that. This used to be our go to as a family for birthdays and some other occasions. I think we all agree never again. read more

Came here for Valentine's Day dinner. Our reservation was at 6:30 and we weren't seated until later, but understandably. Our server told us they have 800 reservations that night! It took a while for drink orders and to get the meal started, again it was very busy and the staff was very apologetic. The manager even took off our appetizer due to the wait. We had been to hibachi before, but never Benihana. We loved the show they put on and our chef was very entertaining. Our meal was great. I am one to typically need a to-go box wherever I go, but I finished my meal, it was so good. I am vegetarian, but am not strict about broths, the same utensils being used, etc. I appreciated that the chef asked first when he saw I ordered the tofu. We got the tofu steak hibachi with fried rice. And the chicken noodles with wagyu steak fried rice. For appetizers, the pork gyoza dumplings and a sushi roll. I also got a cocktail. As stated earlier, the food was great. The drink not so much, as I prefer something much stronger. It is on the pricier side, but for the experience and it being Valentine's Day, that didn't matter. read more

Benihana - Indianapolis - SPICY TOFU STEAK - Sushi Bars Near Me - Indianapolis, Indiana

I booked a reservation for 6:15pm at a restaurant I usually enjoy. While I understand that the table is to Seat 8 I believe certain things should be considered such as if the table has turned to 9 seats due to other patrons needs. On my particular visit I spoke up to say that filling the left over seats would cause for myself and the other guests to basically be touching knees. I was looked over. To add more insult to the situation the police was called to the lobby to "overlook" my table as if I was a problem guest. That I feel was totally unnecessary as well as a stereotypical profile and response. I was uncomfortable. No scene was caused. Guest should be comfortable when the come in to dine at an establishment. I will not even speak on the manager and his lack of professionalism. It even cared over to the server and her service. read more

We made a reservation online and when we arrived had little wait time. This was my mother's first hibachi experience and she enjoyed it. The salad did upset her stomach. Perhaps, the lettuce or the dressing: my mom ordered the filet mignon with the lobster tail. My husband ordered the steak and shrimp and I ordered the filet mignon. The quality and price was not appealing. The fried rice price should be included instead of $8 extra. I had better quality and pricing at Harmony Steakhouse. Suggestion: More veggies with the zucchini. The chef was very nice and entertaining. If the staff could come around and collect extra plates, because you are very limited on space. read more

Tiny amount of food. Menu says serves 2. Just a tiny portion of hibachi for $30. Charged 1.60 for 2 less than half full cups of yum yum. Never been more ripped off in my life. read more

Benihana - Indianapolis - $30 worth of steak hibachi - Sushi Bars Near Me - Indianapolis, Indiana

Brian was an excellent chef. Food was cooked very well and he remembered our group. My coconut mojito was not as good as usual.

Service was great! Juan and Emily made sure we were taken care of. The food was great and so glad for great service! read more

This is such a fun place to eat. If you've never been to a hibachi grill, you're in for a treat. We went for a Valentine's date as had many others; it was packed! Even with a reservation, we had a 15-20min. wait. You're seated with other people, strangers but it's such an engaging atmosphere that it's never awkward. Food was fantastic. I was so hungry and eager to eat, that I forgot to take more pictures! read more

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It is so sad to see what this restaurant has become. It has lost so much of its Japanese heritage charm. The current management team is running it into the ground. They take reservations, but they constantly overbook tables. Our group had to wait 30 minutes past our seating time. Then once we were seated, it took an additional 20 minutes to get waited on. Then it was another 30 minutes for the chef to start cooking. By this point we just wanted our food prepared. The chef used too much of the bottled oil while preparing the food. He seemed bored and was just going through the motions. We would have been better off just having our food made in the back and brought out to us. By the time the chef finished cooking our food, we had been there for more than 2 hours. The food was ok, but definitely not exceptional. The atmosphere at Benihana is sheer chaos. It really seems like no one is in charge. The atmosphere is so loud that we couldn't even hear others at our table. You feel crammed in like sardines and there is no air circulation. If you want a good, reasonably priced, enjoyable meal, skip Benihana and try out one of Indy's other hibachi restaurants. read more

it didn't taste that great i used to always order from here now it seems like it went down hill and i didn't have and chicken in my rice read more

Benihana - Indianapolis - HIBACHI CHICKEN FRIED RICE - Sushi Bars Near Me - Indianapolis, Indiana

We made a reservation for 7:00PM on Saturday night, February 21st. We were told they were running 30 minutes behind schedule when we checked in. We proceeded to wait 60 minutes to be seated. Once seated, we sat at the table for 35 minutes with not even a salad or soup. Would not recommend or return. read more

Everything, except My portion of Salmon, more like a salamander. Frfr! I know now to order double or settle for chicken and/or steak. Better sized portions. IJS. That's My Salmon portion in the center. SMH read more

I ate at the bar 3 years ago and hated it. I decided to come back and I'm glad I did! Tabitha was awesome! She's kind and attentive. Honestly yall should promote her read more

GOATED restaurant if you ask me. Deserves all the stars. The hibachi shrimp is what I will request as my final meal in this life

My friends and I came to Benihana to celebrate a birthday, and as a first-time guest, I was really looking forward to it. We arrived about 20 minutes early and were told to wait until closer to our reservation time--no problem there. One of our friends was running late, so we asked if that would be an issue. We were assured it wouldn't be, even when we mentioned she'd be 20-30 minutes behind. We were seated around 7:48 p.m. (our reservation was at 7:45) and were the only ones at the table. Our server seemed rushed from the beginning, despite us clearly communicating we were waiting on one more guest. She said she'd bring out soups and salads, but then didn't return with them for about 20 minutes. During that wait, she pressed us to order, warning that if we didn't, our friend might not be allowed to join us. She even mentioned she didn't want the manager to "make a scene," which felt unnecessary and uncomfortable. Eventually, we placed our order--and only then did the soups and salads arrive. Our friend showed up shortly after and was allowed to sit with us, but her soup and salad were only brought out after we followed up ten minutes later. Things continued to decline from there. One of my friends found a hair in their food, and we had to ask to speak to a manager five times before the server finally honored our request. To make matters worse, she continued pushing my friend to pay before the issue had even been addressed. Thankfully, the manager--once they finally arrived--handled things well and professionally. Also, our chef Vanessa was fantastic and honestly the best part of the evening. But overall, the service left a lot to be desired. For the price point, I expected a much better experience. Unfortunately, it didn't live up to the hype, and as a first impression, I won't be returning. I've had better food and far better service at more affordable hibachi spots. read more

Last night, I went with my son, we're both seasoned Benihana customers, have been to Benihana in Seattle (years ago) and Chicago 20+ times, first time last night in Indianapolis. We had a reservation for 7:30pm and we arrived on time. Had to stand near the very crowded entrance for about 45 min before getting seated. What's the point of making a reservation?? I wish they had warned us about the wait then one of us would've sat in the car instead of standing with the crowd. The host must've had zero ideas nothing was available for us in about the next hour. Anyone apologized or thanked us for the patience? Nope! Finally ordered food at 8:30pm, not a big deal for them, but I had been driving all day without meals and was gonna drive another two hours after dinner, so that was a big deal for me! The chef was the worst we had ever had, barely any tricks. As simple and skill-less as making a smiley face with the cooking oil, nope! Even worse, the way he talked (his tone and lack of talking) and everything he did were trying to convince me that he hated his job and couldn't wait to go home. I'd assume maybe he's going through a divorce or something, so I'd give him some grace. Looking at the chefs at other tables, looking at how other customers were enjoying their show and the atmosphere, but mine was just gloomy and boring, I kept wondering, "why am I paying the same price for the extreme opposite experience??" Onto the server who also couldn't wait to be done with her job. We were out of water most of the evening, though she did refill one glass once without caring enough to notice that the other glass had ice only. I guess they're having a drought. It was very hard to get her attention all night! Our meals included tea I had to ask for, and she gave the two of us one copper mug claiming they're out of tea cups, so we had to share one heat-conducting metal mug for our HOT tea! But they didn't even offer tea so why would they be out? As soon as the chef finished his cooking and cleaning, the server came to offer to-go boxes and immediately the check - of course those were the only things they were super efficient and proactive!! But I had only started eating my entree!!! As seen in my photo, which was taken when we were already given the to-go box and the check! After we paid, I reminded our server, our meals included ice-cream. She asked me, "what did you order?" Wait! Is this my job to remember that? Or she didn't believe what I said?!! Either way, that was utterly terrible!! She should've apologized for forgetting about our ice cream! By then, I had packed up my whole entree and rice, everyone else at the table had already left. I tried to ignore the fact that for my supposedly 7:30 dinner, they were completely out of lemonade already!!! I don't understand why. When the server explicitly made me choose the amount of tips pointing at that with her finger while holding the device with her hand, I felt stressed to refuse to pay the minimum 18% and customize it. Fine, I'd pay 18% for my last visit. It's very sad because now this is the closest Benihana to us. Next time, I'd rather drive to Chicago. Two stars for the on-par food only. Zero for humans! Thanks but no need to invite me to visit your website! On your part, please seriously do something about these "invaluable" and "important" feedbacks, more than just sharing with your team that keeps getting lots of bad reviews! read more

Benihana - Indianapolis - It's when the to-go box and check came. Glasses were always empty, no lemonade. Behind one of the glasses is a copper mug for hot tea. - Sushi Bars Near Me - Indianapolis, Indiana

BIG E was an amazing server The food was good but took some time It was a good show Got Ice cream for free read more

HORRIBLE HORRIBLE SERVICE! This was the first time I had ever patronized the restaurant and it will definitely be my last. I wish I could give the rating a zero. We were seated at 3:25 PM. There were literally 10 people in the restaurant when we were seated, we had a party of 9, it was NOT busy. No one checked on us until 3:54 PM so the birthday party sat there irritated and agitated until we finally got management to get someone to wait on us. We didn't get our food until after 5:30pm! I wanted to leave, but I was there for a birthday dinner so I didn't want to be rude, but I will say this I will never ever, ever patronize this restaurant again. This was one of the worst experiences ever and the birthday person was so upset. She said her birthday was ruined. And the food was nasty. read more

Out with my travel club ladies for a special lunch treat! Food was delicious and the show was even better! The meal includes soup or salad, hibachi vegetables and your choice of white rice or fried rice. Our group filled 2 Hibachi grills and had a great experience Everyone had a delightful time!! read more

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Our chef Renaldo was great! He was very skilled. And even though someone decided halfway through that they did want fried rice, he had a great attitude and fried the additional rice while cooking everyone else's dishes. The food was very good! I got the Teriyaki Steak and it was cooked well. However, with all the sauces they offer on the side(Yum Yum, Mustard, and Ginger), it was a little too much with the teriyaki sauce. We come once a year, definitely join their Chefs Rewards program to get $30 discount for birthday month. read more

Benihana - Indianapolis - Fried rice! FYI it's $6 bucks extra. that's where they get you LOL - Sushi Bars Near Me - Indianapolis, Indiana

Ok so I was pleasantly surprised after coming here with my mom and sisters. We opted to sit in the dining room instead of the hibachi room. I'm so glad we did this. We just weren't in the mood for a show. They are renovating in the hibachi room btw so it looks a bit messy. Everyone else got the spicy chicken hibachi which had a nice kick to it. The flavor was actually good. From what I recall the flavor wasn't too great. Due to having a gift card we thought we'd give them another chance. You get a onion soup, salad, and entree which has zucchini, onions, And steamed rice. You are offered all kinds of sauces. I loved my sushi. They were big pieces but every part was good. There was so much flavor. I'd go back. I think they've def improved. Thank you! read more

Benihana - Indianapolis - Chili shrimp roll. Sooo good!! Such an aesthetically pleasing roll. The pieces are def big. I loved every part of this roll though. - Sushi Bars Near Me - Indianapolis, Indiana

Finally got to come to Benihana again for my mom's birthday. I loved our waiter Miguel. Great vibes! Soup was perfect! Always excited for the calamari here. The tea was great and sushi is great. For me everything is fine. Yes it's different than it used to be, but I'm not picky. What I don't like is how they celebrate birthdays. Do not interrupts people's meals just to announce someone else's birthday. Sorry, but for me that's just rude. Also maintenance is clearly down because of chef was crying so bad due to the vents being down. read more

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In an effort to not cook on Christmas I found that Benihana was open and booked a reservation. We were seated on time and had prompt service. I was really impressed by the good service during this visit as well as the excellent chef we had. I got the steak chicken and shrimp for my Christmas lunch and fried rice. The chef was really good and sis the various tricks during the dinning time. I noted they seemed to have a special menu on Christmas that offered some choices I hadn't seen before. My food tasted great during this visit and I felt the service was back in line with what I am used to at Benihanas.While expensive it was worth the money and they did gove plenty of food for the price. read more

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We had chef Bryan and enjoyed him very much! Very entertaining and friendly!! 10/10 recommend.

Food was the seasoned and oiled very well without all the added sauces like most other hibachi. Up charge for fried rice $6 each is a bit much. Service was great and Brian our chef was awesome!! read more

Amanda (Mgr), Jorgé (chef) & Elexis (server) made my birthday dinner special! Great food, friendly staff & food received in a timely manner! They went above & beyond!! I will be back! read more

Benihana - Indianapolis - Delicious cookies & cream milkshake! - Sushi Bars Near Me - Indianapolis, Indiana

Very disappointed. Not only was I charged full price for the soup and it came in a small container. It was not all the way full. Also was charged extra for sauce and that container was not filled up either. Benihana's overall service and quality has declined over the years. read more

Benihana - Indianapolis - Miso Soup to go - Sushi Bars Near Me - Indianapolis, Indiana

I recently went to Benihana for dinner. A couple of my friends joined me for something fun for my birthday celebration. We made reservations with OpenTable. We were greeted as soon as we walked in and were told it would be a couple minutes before we were seated. Two sets of couples came in behind us and all seven of us were seated at a community table that seats eight people. The tables are rectangle with two chairs on the ends and four down the long side. The other side of the table is where the chef does the cooking. As soon as we were seated they gave us a menu and took our drink order. All seven of the people at our table ordered their dinner. Most of the dinners come with soup and salad. While we started eating the chef came out and started cooking. I ordered the Rocky's choice. It was steak and chicken with white rice and veggies. I did not pay the additional up charge for the fried rice. It's like another $5-$6 on top of the $36 meal. The chef made an onion volcano with fire and put the fried rice into a heart during the show. Most of the "show" seemed very rushed. He had to redo the volcano onion cause I went to take a picture and he had already put it out. One of the couples at the table with us were regulars and suggested that we put extra garlic butter on our steak so we did. I think the chef put extra garlic butter on most of their items. Now my food... well it didn't have any flavor! Everything needed some salt and more of that garlic butter. The steak was very tough and so was the chicken. They were both over cooked. The building is showing its age and could definitely benefit from a remodel. All of the staff were friendly, but I don't think I will come back because the food was not worth it. read more

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Had to work pretty hard to save our spirits after a terrible birthday dinner. We arrived on time for our reservation, but we had to wait 20 minutes to sit down. Following that it was another 25 minutes before we got a glass of water. Our chef was not very entertaining or enthusiastic, which was fine because we were starving by the time the food even got started. Waited ages for drinks, and I made the mistake of looking up while waiting. The drop ceiling tiles in between the range hoods are pretty gross, and I was really disappointed in the whole experience. Food was ok, but not worth the price and the hassle. read more

My wife & are regulars at Benihana & Chef Brian & Chef Silvestre served us with exceptional care. Thank you always for the great food & outstanding service. read more

Had a great time eating from Chef Brian and meeting new people at my table. Had a wonderful lunch. read more

Benihana - Indianapolis - Spicy chicken and rice - Sushi Bars Near Me - Indianapolis, Indiana

I've been contemplating posting this review for a few days now, as I wasn't sure how to share our experience. Our son wanted to celebrate his birthday at the Hibachi, and he chose this chain because he had never been to the "pretty one by the mall". However, we should have known something was amiss when we arrived at a desolate parking lot with weeds in the concrete and trash on the ground by the door. Despite it being a Saturday night at dinner time, the restaurant was empty. We sat down and found the menus to be very confusing and were surprised by the high prices. We dine at hibachi restaurants every few months around Indy, and none of them charge as much as this one. After negotiating our meal choices and placing our orders, we noticed that they charged extra for many items that are typically included at other places. Our chef arrived and was polite and confident, but the performance lacked the usual flair and excitement. The show was minimal, with just a few clangs on the grill and flips of the knife. I won't criticize the food, as it was decent but nothing extraordinary. Overall, we were all disappointed by the experience, as it was the first time for all of us to dine at a table-top cooking restaurant. read more

Benihana - Indianapolis - Dinner time??? Is anyone coming - Sushi Bars Near Me - Indianapolis, Indiana

Had another great meal at Benihauna with Rocco on the grill. Big E was very attentive and a great server. Thx.