The owner is a kind and honest man. What he does not know, he'll research and stick with the plan until achieving the goals. I recommend.

I work in remodeling, we send our clients here and have always received friendly and professional service. They do a good job or working with the clients and contractors and are knowledgeable on their products and guidance. read more

Bad People, here is why. 4 signs on the outside of the door detailing why they refuse to wear masks. When asked why they were refusing to wear masks, they stated "we're exercising our rights". This is a prime example of arrogance, ignorance, and stupidity in the face of real consequences. I will literally never shop here nor recommend them to anyone again, ever. When I asked if they knew that their attitude and practices put frontline caregivers at risk (the same people who actually wear masks at work because they'll die if they don't), they literally didn't have an answer but just smiled and said "good luck". read more

Formerly called Quality Builders Electric, Bend Lighting is the same business at the same location under a not too long ago changed name. Friendly people work here. Seems like a good assortment of lighting products on display. Catalogs abound for many more not on display. I went in simply to see if they had harps and spacers for table lamps in hard to find sizes and assorted finishes. Didn't have them but offered to order them for me. Very nice of them and delivery took less than a month. All good! I'd happily give the store five stars for the friendly service. But three stars overall is the result of two star location. In a not so long ago created strip of storefronts, this still does not meet Oregon Code or Federal Standard minimums for accessible (aka ADA) parking which means my family and friends who use wheelchairs could not park and get out of their vehicles to get in the door. Nor could they use the upstairs technology center if they wanted to peruse home theater items. Thinking about that young vet I met who had his legs severed in Iraq who said "When I walked in my uniform I was a hero. Now that I use a wheelchair I sometimes feel like the enemy for wanting to get in the door.", my MO is deducting a star these days when equal access for folks like him isn't part of the mix. The Federal Standards for equal access were established in 1990, almost a quarter of a century ago and before this store front was built. It shouldn't take so long to get this parking problem fixed. End of civill rights / equal access commentary. read more

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I visited Bend Lighting a few weeks ago and the NEW owners were there and the staff was so helpful and courteous. They have a great selection and their prices are very fair. I also appreciate the fact that they respect my rights and the US constitution by not forcing me to wear a mask. They were respectful of my space but allowed me to make my own decision, which being a big boy, I appreciated very much. read more

They are always so helpful even if it means pointing you in the direction of someone else!!

Dave is an intelligent and skillful electrician. Tara is super friendly and kind. Glad these two are doing business in central Oregon. It is hard to find good tradesmen but I wouldn't hesitate to recommend Bend Lighting. read more

Wow! Love working with Tara. She knows lighting! Thanks!

I was briefly employed by these guys and they are now refusing to pay me according to the pay plan we agreed on. I really thought they were better than this but it turns out they are just crooks in the end. read more

We use them for all our builders. Great selection and customer service. Tara and Brianna are on point!!

Standing up for their damn rights! That is exactly what we need here! Go Bend Lighting! Customer service is great and would recommend them to everyone! read more

DO NOT DO BUSINESS WITH THIS COMPANY!!!!!! I ordered 3 custom pendant lights the first week of January. I paid for the fixtures in full at time of order. I was told that the fixtures would be delivered no later than 90 days. 6 months later I received a call from the owner that the manufacturer had run out of the parts needed to manufacture the fixtures with the same finish. She suggested they investigate whether they could find someone in the Bend area who could do a custom finish on the pieces so they would be uniform. Several weeks later I heard from an employee that the manufacturer was able to manufacture the fixtures in a uniform finish. When I received the fixtures, they were produced with a mixed finish of polished and satin.Bend Lighting had not opened and inspected the product prior to delivery. I incurred the cost of an electrician who could not proceed with the installation. When I contacted Andy, the owner, she would not reimburse me for the faulty product because it was a "custom order". A custom order of faulty product!!!! So I am out $2,000 and no lights!!!! This so unethical !!!!!! read more

My wife and I ordered a $ 1000 dining room fixture on 3/31/14, and paid in full on our credit card. We were told that delivery was expected in 7 to 8 weeks. I called after 8 weeks, and was told it would be another 4. I called again after 14 weeks, and was told it would be another 3 or 4. In both these instances, they took no action to proactively inform me of the missed delivery, and were slow to respond to my calls for information. I cancelled our order after this second missed delivery, and requested a refund on our card. "Not our policy. We'll have to write you a check. We don't want to get charged for a second transaction fee." I explained that we were cancelling due to non-delivery, and that considering that they had our money for three months, I thought it was ridiculous that we now had to come get a paper check. "Sorry -- that's our policy" I'm sorry too. I'm sorry that I ever placed an order with them, and I'm sorry that I let 14 weeks get away with no progress. I will also cancel the $ 2000 of associated work to install recessed lighting that we had planned to do with their affiliated contracting service, Quality Builders Electric. I find that both retailers and contractors are very trustworthy here in Bend, Oregon, and I like to support local businesses like this one. But not these guys. They deserve my first-ever rating of one star. read more

Wonderful company! The new owners are such genuine people, willing to go the extra mile!

I went to Bend Lighting this afternoon at 3:45; since their hours are posted as 9 a.m. to 5 p.m. Monday through Friday, I assumed they would be open. Well, they were closed. Bend Lighting is open only 8 hours a day 5 days a week, so what kind of "customer service" is this? read more

Absolutely terrible service. Ladies wouldn't even say hello to me until I had to chase someone down to get some info from her. She still was extremely unhelpful, until she learned that I was an owner of a business that needed quite a few lights. Terrible service. Won't ever be back. Looks can be deceiving....treat all of your customers well & they will do the same in return. read more

Came in here to get ideas for a project I was working on. I looked through the lighting fixtures they had displayed and was happy with the wide selection, but still did not find what I was really looking for. They then showed me their catalogs for a seemingly infinite amount of choices. I found some great fixtures that would work with my project. After I finally decided on one, I was able to order the fixture here and received it after 4 weeks. I even saved money through the whole process as Bend Lighting was able to get prices that I was not able to find on other websites. I highly recommend this place for anyone looking for lighting fixtures in Central Oregon. My experience could not have been better. Thanks again guys! read more

Impressed with their great selection of lighting fixtures! Something for everyone! Showroom is very comfortable and staff helpful. Thank you read more