We have used Alpine Glass in the past and they were expensive, but delivered. 2 summers ago they…read morereplaced a large window that had broken from construction work. We paid them full price and it was guaranteed for a year. Last summer, the glass fogged up. I called to get it replaced, but they have yet to return my calls. I've sent pictures and emails, but no reply. I'm very disappointed. Greenhill Ct, Vail

I ordered a replacement glass piece for a hutch. The service was quick and affordable! The customer…read moreservice agent was very helpful.

This is the second time working with Glass Daddy and I highly recommend them!…read more The first time I worked with Mark and just recently had the opportunity to work with Palmer. They are extremely knowledgeable and are both very nice and friendly. Each time Mark and Palmer made sure I knew the full scope of the job up front. All questions were answered fully, The pricing was fair with no surprises. I also received updates during the projects as well as pictures of the work since I was not in town during the repair. Amazing people and service!

They replaced two LARGE windows on either side of our fireplace. From estimate to install, we are…read morepleased with Glass Daddy. Their price was fair. They were friendly, on time, knew what they were doing, and got the job down.

Good work, fair prices and rapid turnaround. I brought in my screens in the afternoon, and they…read morewere done the next day. Downsides: Only business I've encountered to only accept cash or check. I wish they would modernize their business practices. Overall, I recommend these guys!

Exceptional service from start to finish. A beautiful, color-matched sliding screen door was built…read morein just an hour, complete with a new track and an in-screen dog door for my large dog. It slides even better than the factory doors, and the entire process from scheduling to arrival updates was seamless and reasonably priced. Thank you!

We had 3 windows replaced, 1 very large and 2 smaller. The sales team and installation were 5…read morestars. The problem came when on delivery when they unwrapped the windows there was a chip in a largest pane and a broken screen on a smaller window. No fault of this installer. They told us that they would arrange for the repair through Milguard's warranty. This was mid-March. Mid-May and we still hadn't heard anything. So we started calling. We were told a few different things each time we called. A manager would call us back- they never did. It was up to Milguard and they had no control- turned out not to be true. I even asked them at that time, if I needed to call Milguard if they could just point me in the right direction, again no returned call. Finally last week (late June) my husband went in person. That day I got an email from Milguard stating the ticket had been created. 3 months and multiple phone calls and they had never even put in the ticket. Once the ticket was put in the screen was ordered and shipped within 2 days through Milguard. If anyone had ever bothered to call us back, we probably could have figured this out the first time we called. And mistakes happen, we would have understood. But being told things that were not true and having no follow up was not acceptable. 5 stars for product and installation. 0 stars for follow up with customer service. Cannot recommend. We had 8 more windows and a slider to replace, needless to say we will look elsewhere.

Very accomadating to rich or poor. You have to deal with them to get the price down on a service…read more But overall very good customer service

We have so happy with the products that we have in our home in Sunriver. Whenever something breaks…read moreor needs repair they are very quick and professional to respond. We had a toggle break this past month and they were able to repair it as I waited in the store. It also helped me decide to upgrade some of our shades that probably need replacing after 15-20 years. Dakota was super helpful and solved our issue quickly.

My experience at Classic Window Coverings was above and beyond excellent!! Asking for the repair of…read morea broken shade, Heather was not only super friendly and customer service oriented, she sent me a YouTube video to show how to take the shade down myself, so I wouldn't have to pay for them to come out to take it down. When I brought the shade to the showroom, I was greeted and listened to and got my questions answered very professionally. Expecting to have to leave the shade for repair, I was pleasantly surprised that the repair was done right there and then and when asking what I owed, I was told that I didn't have to pay anything. I would have been happy to pay for the service. We will go to Classic Window Coverings when we need new shades in the future! Thank you of the great experience!!!

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Terrible experience - buyer beware. This company cares about one thing - getting your money and a…read morelot of it. They could give a hoot less about quality, craftsmanship, nor client relationships. So many things went wrong on our project - it would take pages and pages to list but some of the most important problems include: - failing to follow the plan laid out clearly in the paperwork to the extent that they had fish our remnants out of the trash to finish the job (this was admitted to us by their manufacturing tech) - damaging our countertops prior to installation which was confirmed by the company that make the slab and refusing any form of compensation for their error - charging us for something their sales person told us they could do but ultimately could not - blaming us or our contractor for a lost palette of tile that ultimately when I applied pressure they found in their own warehouse I could go on and on and on. When approached about the problems the owners were defensive and rude. I will never use this company again and our neighbors who used their contracting service had a similar experience. I agree with Victor M. Buyer beware....this company could care less about quality or customer satsifaction.

They did a fantastic job installing a windshield on my truck the price was competitive service was…read morefast I will use this company again for my next glass needs.

BEWARE!! I brought my car in to replace the regulator on my side window. I was told no more then 2…read morehrs. 4 1/2 later door still not fixed ( now need a motor) I was informed that they scratched the tint on the window really bad. The guy that was working on my car Christopher decided to leave in the middle of his shift so a new guy training was doing the work. I was told to bring my vehicle back on Monday to replace the motor & tint. Frank stated no more than 2 hrs. It has now been over 4 hrs now. I have been told for the last 2 hrs it's just about done. Christopher who claims yo be a senior citizen at 54 has done nothing but verbally abuse this 67 yr old woman. While sitting in their filthy office with my head down he comes in and starts giving me shitcabout being impatient then calls the police because at this point I'm getting pissed getting lied to all morning. If I had enemies I wouldn't even refer them to this place. ​​

Mike was so great! Came to my house, took great care when taking the blinds on and off, and…read morecleaned them to perfection! Who knew my blinds were white?! I highly recommend. Plus, he's a super nice and friendly guy.

Have used Mike at two homes here in Bend. What a quality job and person Mike is and does!! He has…read morerepaired pleated shades for uis and saved us so much time and money! He just cleaned and conditioned our mini wood blinds. They look brand new. Cannot recommend Mike and Bend Cleaning enough. Great owner and operator