This place and the people who run it are amazing. I am a DIY-er and they really know their stuff…read moreand are very patient helping you determine what you need. Also, they have the most mellow and amazing shop dog you will ever meet.

The prices were a little high but I couldn't wait to order the product from online and decided to…read morejust purchase it all from Northwest tile. The lady upfront was extremely nice and helpful and the puppy that they had was very friendly I would highly recommend buying stuff from this place.

I was very nervous going here after reading the reviews and was prepared to encounter some rude…read morepeople. Was I wrong or what! They were incredibly friendly, knowledgeable and eager to help. They answered all of the questions I had and guided me to a great option. They cut the wood to the precise width I needed and had it ready that day. He even loaded it into my minivan. I will never go to home depot for wood again. The price was better and the wood was much nicer!

I'll be honest and say I was quite surprised by Hardwood Industries. Generally, specialty stores -…read moreif they exist at all - in our small town are more limited in selection. I'd expect to travel to Portland or maybe Eugene to get what I need. Think Asian markets. Which is not to say Hardwood Ind has all the wood species a major market hardwood outlet would carry, just that it has quite a few. In perusing the selection for a project, there must have been a couple dozen varieties lined up nicely in the racks, with the warehouse holding the bulk stock. In terms of service, top notch. After we checked in at the front desk, Zack met us at the warehouse door and showed us the species racks, gave us a brief description of what they had and left us to browse, checking on us every couple of minutes to see if we needed anything. After we made our choice, he was right there to take us to the back warehouse to make our board selections from the pallet, which had quite a lot of quality pieces. A couple of minutes doing that, getting a ticket with the particulars, having the boards loaded in our vehicle, paying at the front desk and we were good to go. Efficient, friendly and helpful. Prices are reasonable too.

Sandra was great. We were trying to match a ten-year-old carpet, so we could temporarily redo a few…read moreparts of the house that were truly trashed... the stairs and a second-story hallway). I knew we'd never be able to get a perfect match for a color that is no longer manufactured, but Sandra found several swatches that were pretty darn close. My husband squawked at the price (like he always does about everything... no reflection on Color Tile's prices), so Sandra showed us several less expensive options, which were not as close in color to the old carpet we are keeping (in the upstairs bedrooms), but were still colors that were close enough that it wouldn't be a jolting color change when walking from room to room. We will probably have to replace all the carpet in about a year, so we'll get something I love later. Anyway, Sandra took about an hour to help me decide which swatch was the closest color in the mid-price range. All the colors start to look the same after a while. She's fabulous. Tina Boomerina ps (Her name is pronounced the European way -- Sondra. I trust her judgement. I'll be going back.)

Very helpful, great selection. Even recommended an excellent floor installer for Coretec, vinyl…read moreplanking that looks like wood

The guy at the self checkout basically called me a thief because I had three orders to pay for. I…read morepay for multiple orders there on daily basis for my employment (approximately 50k+ yearly). The guy said, we generally don't let people do this". I have been doing that exact thing for the past 2.5 years and no one has ever said anything except this rude, disrespectful guy. That being said, everyone else has been very nice and respectful and I prefer this store.

Not sure whats going on with Home Depot. Product selection is very limited except for specific…read morecommon items. They have a whole row of light bulbs and only carry FEIT vs Philips in which I needed. I find they are only supporting one brand in alot of supplies needed except paint. Never seem to have a good selection in many items. I guess will shop alternative stores/or Amazon in the future to save on a 30 mile drive only to not have products needed. Very disappointed .

Everyone I dealt with at deschutes window & door knowledgeable, professional, polite, efficient…read more They do what they say & beat others pricing.

These guys are awesome. They were able to give me a replacement part for my door sill just walking…read morein. Super nice staff. Cannot recommend them enough.

These guys know their business. Very knowledgeable and helpful…read more If you need some steel work done they'll do right by you.

Bend Steel Supply made a tiny mistake on my steel order. I placed the order on Friday and called…read moreabout the mistake on Saturday. On Monday morning, their driver made the 25+ miles round-trip to correct the order. I'm fully impressed by the excellent customer service of Bend Steel Supply. They also have a very friendly staff and I will be happy to do business again.