I was very nervous going here after reading the reviews and was prepared to encounter some rude…read morepeople. Was I wrong or what! They were incredibly friendly, knowledgeable and eager to help. They answered all of the questions I had and guided me to a great option. They cut the wood to the precise width I needed and had it ready that day. He even loaded it into my minivan. I will never go to home depot for wood again. The price was better and the wood was much nicer!

I'll be honest and say I was quite surprised by Hardwood Industries. Generally, specialty stores -…read moreif they exist at all - in our small town are more limited in selection. I'd expect to travel to Portland or maybe Eugene to get what I need. Think Asian markets. Which is not to say Hardwood Ind has all the wood species a major market hardwood outlet would carry, just that it has quite a few. In perusing the selection for a project, there must have been a couple dozen varieties lined up nicely in the racks, with the warehouse holding the bulk stock. In terms of service, top notch. After we checked in at the front desk, Zack met us at the warehouse door and showed us the species racks, gave us a brief description of what they had and left us to browse, checking on us every couple of minutes to see if we needed anything. After we made our choice, he was right there to take us to the back warehouse to make our board selections from the pallet, which had quite a lot of quality pieces. A couple of minutes doing that, getting a ticket with the particulars, having the boards loaded in our vehicle, paying at the front desk and we were good to go. Efficient, friendly and helpful. Prices are reasonable too.

Everyone I dealt with at deschutes window & door knowledgeable, professional, polite, efficient…read more They do what they say & beat others pricing.

These guys are awesome. They were able to give me a replacement part for my door sill just walking…read morein. Super nice staff. Cannot recommend them enough.

You can't trust that you'll get what you paid for. I ordered 1-3 Deco. The rocks were supposed to…read morebe 1"-3" in size. Instead I got rocks that were 6-8" in size. I didn't notice their mistake until after the rocks had been delivered and spread. It cost me a lot of labor hours dealing with their mistake. They were unwilling to do anything about the mistake but give a half hearted apology and a very lame excuse.

Empire Stone Company supplied and delivered all our pavers, mossy lichen rocks and basalt columns…read more Al was great on the forklift. Thank you!

So far they are fine. Prices are better than online retailers and they carry the stock sizes I have…read morerequired, primarily 6061 aluminum bar stock.

Very helpful office staff and floor people. All their material is far less expensive than the 2 big…read morebox stores in town for the same material.

I know the family that has owned this business for many moons lol. They are honest and hard-working…read morefolks.

Best ever!! They are old school, help you out, show up when they say they will outfit! They have…read morebeen and seem to be forever honest and reliable.

worst customer service experience ever ! He would not sell me parts for my cable rail said"I don't…read morework on junk". He had them in stock. Have had a commercial account there for 25 years and did not know who I was I Will be closing it! Don't shop there. Help get this business shut down

Five stars! Always excellent selection and service, super helpful and informative. I get most of my…read moretree service gear from Aaron and crew.

Shevlin Sand and Gravel has a great rock selection and service was swift. We choose their rip rap…read moreand are very happy. Thank you!

I went in here to dump some clean dirt and there was a large portly fellow sitting at the back…read moredesk. He seemed disgruntled and had horrible manners. His customer service and the way he represents this company is horrible. They should continue to hide him in the back somewhere or make him stay in his tractor rather than have contact with the public.

Adam at Fireside is the man. Excellent service, straight forward information, efficient with his…read moretime. If you have a gas fireplace that needs attention, you could not do better.

We identified Fireside as the installer of our wood stove that was put in by a prior owner over a…read moredecade ago. The folks at Fireside were extremely helpful in answering our questions. They went above and beyond by sending a copy of the manual and other information just to stand behind their product/install. Really have to appreciate a business that is patient, helpful and just wants you to enjoy your wood stove, even if you weren't the original purchaser.