You never want a check engine light on, but especially when you're out of town. Thankfully, the guy…read moreworking today helped us out with the code reader getting us the answers we needed fast. Thank you for being so helpful.

They would not return parts I purchased from a discount shelf. not even credit to get the correct…read moreparts I needed. No heads up when purchased. asst manager said there was a sign. I saw no sign.

Awesome service from Dan!! Everything we needed at great prices! Highly recommend Battery Systems!read more

Unethical and bad business demeanor. Never delivered product and refused to refund money. I had to…read morefile dispute with credit card company to stop payment. Go to battery plus instead! #1. I was lied to and told that I could return the solar panel for a refund. However when i went to return it the following week to that same employee I was told that he didn't remember telling me that I could return it and then we were refused a refund and were verbally accosted by the owner/manager/boss for wanting to return the product. #2. We returned the item with the promise of in store credit and delivery of the product we wanted. Which was never delivered. #3. The owner/manager then attempted to sell me a product that he knew very little about and became verbally aggressive toward me until I informed him how incorrect and under informed he was on the product. At which time he withdrew himself from the conversation and left the room. unethical business practices exhibited. I will never do business here again.

my alternator went out on my truck on the way to work the manager let me in early and sold me an…read morealternator. I was able to get to work 30 minutes earlier because of this man thank you thank you thank you thank you.

I drove to Madras yesterday and got stuck up there because my battery went dead and we couldn't get…read moreit to start up. I called a few ranchers before I talk to this young man and that just didn't work out and I'm pretty happy it didn't because if they drove all the way up there and it still didn't start I would've been one sad mama!! I went over to the deli and ask people over there if there's anybody that can help me and they shake their heads no. I walked out and there is a young man sitting in his truck and I walked up to him. He had his window cracked and I said excuse me, sir do you know anything about 1990 Toyota pick ups and he smiled and he looked at me. And said, what choo got going on?" And I knew then he was going to be a help even in my devastation gloom and doom I thought the world was coming to an end overdramatizing so we spent an hour and he change the battery cable which I knew was bad because it was broke it needed to be changed. It still wouldn't start at that point. I called the tow truck. They were there in 45 minutes. I was back home by 2 o'clock feeling safe at my house I thank God for tender hearted, people who help one another. His name was Jeremy. After towing the truck back to Crooked river Ranch, my mechanic said the battery was dead; it was a new battery purchased month ago from O'Reilly's. I called O'Reillys. David said bring it in and he swiftly took care of my need by exchanging the battery and allowing my travels to be in good standing! Thank you David!! Keep up the great work! .

I usually go to an O'Reilly's when I need auto parts. The location on 3rd St was my go-to. They…read moreprovided good service and they always had the part I needed. I recently visited the Cascade Villages store. A young man helped my find 3 sets of wipers for 3 cars. When I got home, I started installation. 4 our of 6 wipers were incorrect. So I returned the next day. I asked for a manager to assist me. She identified the problem and found the correct items this time. I went home and started installation. Working on the last car, the wiper box did not have the 'adapters' package included within it so I was unable to complete the swap out. For the third time, I returned to O'Reilly's. The gentleman behind the counter was surprised the parts were missing but immediately replaced it with a proper package of wipers and parts. While I understand that sometimes mistakes are made, I feel that 3 visits to the store for windshield wipers is a bit too much. Sadly, I won't go back to this store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!