They are great until they aren't. Never resolved my issues wanted to go down the "we can sell you this and see if it works.

Bend Battery is hands down the best place to get parts for your solar power system. I'm not very handy when it comes to this stuff. Jacob took his time and walked me through / also taught me about what was wrong. 10/10 recommend to everyone who has solar and needs help..... also everyone was patient with all of my questions. read more

Wow! These folks are absolutely fantastic. I've now purchased two batteries from Bend Battery and each experience has been well above top-notch. The first battery was for a pop-up Four Wheel Camper on my truck and they took more than reasonable time in helping me understand which battery was best for my set-up. They also walked me through a few additional steps in helping me to better understand my electrical/solar system in the camper. I then needed a new truck battery today and they were able to get me in on the spot. They continue to go the extra mile in getting my set-up dialed, making great suggestions, all while keeping my camper battery overnight (in which I'll pick up tomorrow) to recondition it to ensure it's working properly for an upcoming trip. Long story short, I cannot imagine why I'd go anywhere else but here for any future needs. Thanks, Bend Battery! read more

From the moment we walked in they were clearly 100 percent customer focused. After sharing wanted to look at solar options for my Nucamp 320 trailer they shared a few focused options carefully explaining in simple terms the key differences. As a result i went from just going to look to purchasing a system at a great price for the quality. My son purchased his dolor system from them with the same excellent service Add to this husband and wife team with a great sense of humor Highly recommended read more

AMAZING service from Amelia and Jacob. I placed an order after 3pm and it showed up next day before noon! They were delightful to work with, we are looking forward to continue to use them as a vendor. Much thanks. read more

We we're looking for a knowledgeable, professional and thorough place to research batteries for our camp trailer. Brandon and Stacy were on it! They gave us the confidence to make a great choice. No nonsense and all business. Thank you and we really appreciate what you do. We highly recommend them. read more

If you are looking for an RV lithium/solar conversion in Central Oregon, this is the place to go. Great people, great products, great work, great customer service! I could not recommend Bend Battery more highly. read more

Bend Battery is a fantastic local company to work with. I had battery issues with my van, and they not only took the time to make sure I was getting the correct replacement, they also answered a lot of questions I had about my existing electrical system. I appreciated their super relaxed approach to a guy who was asking a lot of questions while providing almost no answers to their valid questions. Plus, they have a solid knowledge of Victron systems. Just a great local business to work with. read more

I was recommended Bend Battery by a gas attendant for my dead battery! Around a year later, my car is sputtering, needs a jumpstart every time I want to drive somewhere, and I finally decide to go back to ask for help. Jacob was great at diagnosing my electrical problem and offered follow up visits to make sure my vehicle is still running smoothly. Thanks! read more

Poor communication. Did not get the correct information from them. Then, when I called them to talk about it, (several calls), they did not answer or the person I wanted to speak with was never available... read more

Best car experience I've ever had in Bend! Taylor and Jacob were so incredibly customer service oriented, and were very knowledgeable in what they were doing. I was in and out of there in less than 20 minutes, and also saved a bunch of money on a new battery compared to what I was quoted to pay at AutoZone and O'Reilly. Every single person in Bend who needs some kind of service with batteries, should definitely go to Bend Battery! I will forever recommend this place. Thank you so much guys!! read more

I had an issue with my car battery and alternator and it turned out to be an easy fix. I stopped by and it took about 10 minutes for them to diagnose and repair my issue. Quick and friendly service. read more

Excellent service! Went in when my alternator started to die (for the second time this year), and not only did they work with the warranty company to see to it that I didn't have to pay anything extra, they also adjusted their time and prices to fit into the estimate that I was given when it was originally fixed. And on top of that, they gave me a lifetime warranty on their work. I wish that they did full car service, because their work was so thorough, prompt and affordable, but unfortunately that wouldn't leave them time to work on batteries - oh well. I will continue to recommend this shop whenever I see someone in need of this type of service. Thank you! read more

I was pleased and surprised to find my somewhat esoteric Lifeline RV house batteries in stock anywhere in Central Oregon. Bend Battery had them and it was clear that they know a lot about batteries. The batteries are pricey anywhere but Bend Battery's price was equal to what I could buy them for online. The installation was very quick. read more

Hands down best place to buy a battery in Bend. These guys are knowledgeable, decent, and quick. Other businesses could learn alot about customer service from Bend Battery. read more

I had the misfortune (or in all seriousness, the luck) of having to replace my Hybrid Battery pack in my 2001 Toyota Prius after running it for 16 years and putting 145800 miles on it. To make a short story long, I took it to a Toyota guy in town who diagnosed the issue and suggested I research some fixes on the net and/or find a local service shop that could do the replacement since he had not yet done one. I took a couple days and found some stuff online but it looked a little sketchy, and come to find out, in hindsight I would have been up the proverbial creek had I tried to DIY this job. So I reached out to some electrical specialty auto shops in Bend and although none could help me, one referred me to Bend Battery. I'm so glad they did. After I sent Jacob an email hoping he could help me out, I got a nice reply which got the ball rolling. After a few exchanges over email and on the phone I decided on the right battery replacement option for me and had the new battery in my car by the end of the week. When I arrived to pick up the car it was getting a once over with cleaned windows, vacuumed and fresh interior. As things go sometime, or for me all too often recently, the first battery pack didn't work out and my car blew another engine warning a few days later. I turned it back in to Bend Battery first thing Monday Morning and before I could get an email off to Jacob he had already run the codes, taken it for a test drive, and ordered a replacement under warranty. Nice! Then I call him and he offers to take some movies back to redbox that were sitting in the back seat... this guy goes the extra mile. I can't guarantee you'll get the exact same treatment from Jacob as I did but I believe he really values staking a place in the community and building a good reputation by being a thoughtful, conscientious member of it. Long story short, I now have a great running Prius again, after 5 days driving it. and Jacob was on top of the warranty replacement from start to finish. I cannot recommend Bend Battery highly enough. read more

Cannot speak more highly of this business and the guys that run it. Absolutely fantastic from start to finish. Really easy going, knowledgeable, and nice. A bit on the pricey side but you get what you pay for. The work was quality and I rest easy knowing it was done well. Will definitely be using them if we need any further electrical adjustments on our van in the future. Thanks Taylor and Jacob - you guys are the best. read more

I can't even begin to tell you how amazing Bend Battery was in helping get my car serviced. While driving around town this morning my car engine idled oddly and shut off three different times so I drove/limped my car to an auto parts shop, then another repair shop and a mechanic for a diagonostic code reading to see if my battery was being charged and if it was still a good battery....I was told by the three different places that it might be my battery (one tested fair/but not charging and the other two tested that my battery was still good) or it could also be my alternator going out and that It would take at least half a day to check it out thoroughly. I really needed to get it fixed quickly and needed a reliable mode of transportation to get to work, pick up kids, drive to the airport....etc. I decided to look online and found THIS place....Bend Battery. I called and talked to Amelia and she explained how the battery and the alternator work and told me to bring it in and they would take a look at it. I was super duper impressed with their friendliness and customer service right away. Jacob and some of his associates immediately checked the battery once I arrived at their shop and explained everything to me that the diagnostic code showed. My battery, it turns out, was not good, in fact it was really bad and my alternator was still in great shape according to the code reader. In about 15 minutes or less a new battery was installed and I was out the door. Jacob even took my vehicle for a test drive to make sure that the battery was working properly and wouldn't stall out due to the battery replacement having to reintroduce itself to the newer technology of reprogramming itself....or something like that:) Jacob, Amelia and their crew are top notch and I will sing their praises to everyone I meet. Thank y'all sooooo much!!! read more

Made an appointment just 3 days out to evaluate problems with the solar in my older sprinter conversion. It has no shore port so I rely on my solar system. Late at night I was discovering the batteries draining causing the carbon monoxide alarm go off - it relies on the power from the solar batteries. Dropped off the van and shortly after Jacob tested the systems and had the solution ready for review. I am so pleased with the new and much better batteries (was down to 25% in the old) and a new solar panel doubling the energy going in to recharge the system. He answered all my questions, completed the work the same day and I was off an running by early afternoon. No need to look further for this type of work. It's a pleasure to do business with such a great local business! Quality work, quality products, and friendly service. read more

So I was trying to find this very specific battery that noone in California could find for me - and Bend Battery found it! Jacob and Amelia are friendly, helpful, and persistent in trying to get it right. You know how so many places promise to call you back and never do? These guys do, and way quicker than you'd expect. Then they give you good advice and wiring help gratis. I wish they were closer to me and I didn't have to only see them on road trips! read more

Jacob and Amelia make the world of battery and electric everything into an easy prospect for even someone as unlearned as me. I have complete trust in their advice and their products. I wouldn't think of going anywhere else. I and my friends have been coming to them for years for a variety of projects (of varying complexity and strangeness). They have never let us down. HIGHLY recommend. read more

Where is the six star option? Not only is Jacob very knowledgable, but more importantly he is incredibly helpful and honest. I went in to Bend Battery with some challenging issues in my campervan solar system and Jacob went out of his way to help sort things out and track down the issues(s). With smaller solar projects, it's hard to get the time of day from a lot of companies, but Bend Battery was willing and exceeded by expectations. I can't say enough good things. They might even be worth the drive from Portland if you need help. read more

AMAZING EXPERIENCE! I'm a single mother and couldn't afford to spend the ridiculous price for a new battery. Bend battery was my last option and they gave me a crazy affordable price and installed the battery. Ran by an awesome couple. They definitely made my day. This is the place to go. read more

We were driving from So Cal in our motorhome when we discovered our tow vehicle's battery was dead. I looked up car batteries in Bend, Oregon. I noticed Bend Battery and thought it could be a local shop. I love supporting local shops. I called and talked with Amelia. She was so friendly and accommodating. We were pretty sure we could get there before they closed but she reassured us that they would wait for us if we were running late. We got there and she was already pulling out the stuff she needed to test the battery. Later her husband came out and fixed us up so fast we were back on the road in no time!! Please, if you ever need a new battery or whatever else they offer, use them!! They are wonderful!! read more

Friendly, hurriedly got me in between appointments since my truck wouldn't start without being jumped. Good warranty.

Amelia and Jacob are an awesome duo that go out of their way to make sure you get the best service possible. Just popped into to check out their motorcycle battery inventory, and walked away as very happy customers. Would recommend them to anyone looking for a positive and stress free battery experience! read more

Excellent service... Extremely knowledgeable... Goes above and beyond to meet and exceed your needs...

These guys are still A-1. Had a problem with our year and a half old battery. It wouldn't hold a charge well. When tested it just barely passed and they could have easily said the battery was within specs and done nothing. Truth is that it was within specs but it shouldn't have run down that quickly. They replaced the battery with full credit for the old one. In and out in less than 15 minutes. These are good people and deserve your business. We are lucky to have local business people like these. If you need a battery this is the best place to go. read more

Now this is the way a business is supposed to operate! We stopped by Bend Battery with questions about our travel trailer. Jacob Schneider walked us through all options. This guy knows batteries. His recommendation was not for the most expensive option, but for the most efficient and environmentally friendly set-up. In the process, he tracked down the problem we were having with our trailer running lights (blown fuse in the truck). First class customer service. A rare experience in this day and age. We will be customers for life. read more

Service was outstanding!! Needed a replacement battery, I was in and out in 15 minutes!! Technician took time to explain everything to me, even gave me post service lunch suggestions!! I'll be back read more

Super helpful, knowledgeable, locally owned business. If you need a new battery or solar panel this is the best place in town.

Unparalleled service and attention. Knowledgeable, funny, helpful to the point of making me feel guilty of asking so many questions and sucking so much information. Overall, I feel that I got more than what I paid for and that is special. We ran into an issue with our auxiliary battery in our Volkswagen Vanagon Westfalia. The issue being it was deceased. We were on the front end of a week long trip and they not only replaced the battery from stock inventory, but also installed new ports to charge our phones and electronics for the trip. Even better yet, they diagnosed the problem that caused my original battery to die. This Vanagon has been in multiple auto electrical shops and no one else could figure it out or at least be willing to put the effort into doing so. All this done in a few hours. I'm kinda bummed that we ran into these guys because they are three hours away and I don't want to take my vehicle anywhere else. Thanks to Bend Battery for making our trip better and totally taking care of us (let our kids cool off in the office when the temperature outside was ridiculously hot). Simply the best. High water mark in my experience. Never really had a fun experience doing auto repairs before. Can't say that again. read more

This shop is owned and operated by the same guy who was running Corvallis Battery in Corvallis, Oregon. I have no problem giving him 5 stars because I know that this shop will be the mirror image of his one in Corvallis. Great prices, great service and a friendly attitude are the foundation for his business and I know that this shop will be no different. read more

After 66K miles on my original battery (!!!!!!), my little Suzuki decided she needed a new battery today. We went to Bend Battery, received most excelllent service, a warm dog welcome (Hank), a really clean facility, and Jacob couldn't have provided any better customer service. Highly recommend! read more

The Best! I usually go to some generic store like Costco or Napa, etc. for battery needs, but I was concerned about other electrical issues on my vehicle as well. Jacob and co. performed a free test to rule out any issues with my alternator and wiring. They were easy going and knowledgeable. Luckily, it was a bad battery - they had a great selection of batteries, with some being made in here in the States, and competitive rates (especially when you factor in that it's a superior product). Install was quick and I was back on the road. read more

Needed a new battery in my truck for several months. I absolutely refuse to take it Kendal because of their horrible service. My parents (while sitting at Wubbas for a drink) saw some associates at Bend Battery on a Sunday and inquired about their service. While typically closed on Sunday's they allowed me to come in and get my battery replaced. They offered me a great deal on a new battery and walked me through the entire process of what was happening during the service. I highly recommend Bend Batteries for your automotive needs. read more

Awesome service. Called looking for a particular battery set up for my travel trailer. Was offered three different options and price points over the phone. When I arrived Jacob explained the pros and cons of each so I could make an informed decision. Super friendly, super helpful. Bend battery will be my first call and first recomendation next time. Thank you. read more

If you need batteries or solar and want the best price in town while supporting an awesome local business Bend Battery is your place! They are Friendly, knowledgeable and helped us find the perfect solar set up for our RV. I honestly wish I could give it a higher rating he found bad wiring in our RV that was a major hazard and had actually melted away part of a panel. Thank you so much for all of your help! You are literally a life saver. read more

I'm converting my new Transit to an off grid conversion van. I have no real electrical experience and I have been mostly concerned with building the electrical system in the van. I spent three months doing research and trying to wrap my brain around it all before I went to visit Bend Battery. Places like Bend Battery are why retail still exist! The team there all gave me some of the best customer experience I have had. I was taught what I needed to learn and given all the parts I needed. While I like to try and work on my own projects, there is nothing quite like the knowledge and help of an expert. I Highly recommend Bend Battery for any battery/electrical advice especially for those looking to convert a van or run solar on their Trailer/RV. read more

Bend Battery were a pleasure to deal with. They loaned me a jump pack to get my car going, and then very quickly fitted a new battery.