I took my new car for its first service at Bell Honda. The service advisor was Giovanni Santana. He was wonderful. I will always return to Bell Honda as long as I live in this neighborhood they were great. read more

The vehicle that they sold me came with no warranty besides a six month that doesn't cover anything. Being a girl I didn't have a clue how this vehicle should feel when you drive it. I just assumed that because I was use to driving a BMW that this is just the way a jeep drives. They pressured me into getting it under the terms of I was losing value on my BMW each day that went by. The first full day of driving it I realized that my horn didn't work. I took it back in. It took a while for them to diagnose what was going on . They sent me to another dealership for them to fix it. Between Bell Honda and the other dealership, someone did not put my dash back together properly. It is just sitting on there. They had attached a screw to my battery cable to hold it onto the battery. It wasn't until I went to use the backseats that I realized that I'm missing seatbelts. The side view mirrors don't work. They move on their own. Someone told me that the tires were wearing uneven, so I took it in to get it looked at. The diagnosis was it needed a new Pitman arm and needed a new CV ball joint upper and lower. I needed a new tie rod, and it also needs a rear main seal. Oh, and it's leaking antifreeze. Who knows what else it needs. I am extremely disappointed that they sold me such a piece of crap! I will never buy from here again. I will tell everyone I know, and everyone I don't know not to buy from Bell Honda in Phoenix, Arizona! Great job! Thank you guys. I needed this vehicle like I needed another hole in the head. I feel completely taken advantage of! read more

We had to get our 2016 Honda pilot towed to this location for a warranty issue. The person who I scheduled the appointment must've not been at the location because they told me to drop it off on Sunday before Labor Day. She led me to believe they were open. When I called on Labor Day, they couldn't find my appointment and told me they'd call me back. If I didn't hear back that I should call back in 2 hours.got the run around for 2 days and when I took it in, they couldn't even diagnose the issue because the check engine light was off at the time I dropped it off. read more

Services Is Horrible!!! This Is My 2nd Car financing through Bella Honda my first car they sold me in the finance department a car that had a lot of issues when I took it into service. They told me there was nothing that they could do because of the miles that came on the car ( mind you I wasn't the one who put all them miles on the car but my warranty was still good ) . So I ended up doing a voluntary repo and it messed up my credit. My second car is through my grandpa and when I take it into service and receive my car back, there's always more issues with my car, but anywhere else that I go even Honda superstition they do an amazing job this service department on 7th ave and bell is horrible and never want to take responsibility . never ever going there again and they over charge to much . read more

Bell Honda repaired my VW car after an accident. They held the car for 2+ months with no good explanation on what was causing the delay other than parts delays to get the vehicle rekeyed. After calling the VW dealership that they were subcontracting the key cutting to directly, I found out that Bell Honda was trying to cut the key themselves, messed up the rekeying, and was refusing to pay to have VW rekey the car which is why the repair was delayed for so long. None of this was communicated to me and I ultimately took the car back and had it fixed up at another shop who finished the repairs in just under 1 week. Would stay as far away from these folks as possible. read more

Horrible experience both at the dealership and the service department. Was told the wait would be "around an hour" for a routine oil change. The service department was not busy. My appointment was at 3:00. After waiting two hours I approached my contact and he said "there's less techs here at the end of the day." Absolutely no concern for peoples time. read more

Larry H Miller Hyundai Peoria's loss was Bell Honda's gain! Drove an hour to Peoria for an appointment that Marisa, the internet sales person we were supposed to meet with left for the day. She also neglected to let us know the car sold in the last 24 hours. On way back home, we called Bell Honda to see if another vehicle we liked was available on the lot. We arrived within 30 minutes and the car was clean and ready to test drive. Salesman Jose Zamorano was polite, knowledgeable and customer focused. Keith patiently funneled our bargaining requests and before we knew it we signed the deal. Nick in finance even worked overtime to get us out the door with a nice used vehicle with floor mats thrown in! Thanks Bell Honda for the exceptional customer service! read more

Some people that work there just didn't want to be helpful. I said I needed help since the persons I was working with wasn't there. She pointed in the direction of someone that was already working with another customer and said "they can help you". I would think you should get their attention for me instead of them having no clue what's going on and me having g to chase down another employee. Communication should be better and customer service should be improved. The ones at the entrance of the garage aren't very friendly. I'd much rather drive all the was to Tempe Honda because the service there is immaculate read more

These salespeople are huge liers who waste your time!! I was told my used car would come with a full tank of gas. When I came back to pick it up, there was 1/3 tank! I went back 4 times to get my tank filled and was left waiting for 20 minutes or more each time! Finally, I got my tank filled. I will NEVER do business with Bell Honda again!! I strongly encourage you to avoid them!! read more

You're not going to believe this, but it is honest to God fact....I just bought a used Toyota truck from Bell Honda Feb 2025 and I was disappointed with the experience. I have purchased many vehicles from dealerships in my past 77 years and Bell Honda was the utmost, worse experience. I drove from Tucson, because the truck was advertised as a standard transmission and that's mainly what I wanted. When I got there, to my amazement, it was actually an automatic. Even the sticker on the windshield said it was a standard shift, which was false. I asked the sales lady, before I left Tucson if she was certain that it was a stick shift and she said that she double checked, and, for sure, it was a standard five speed stick shift. Also, the sales gal was dishonest because she was going to let me drive all the way out there letting me believe that all I had to bring was $1000 but, withheld the fact that she actually wanted $1700 and she knew it. She was very pushy and kept cutting short the conversation, repeatedly asking when I was going to show up. Management did not rectify or compensate for faulty brakes, when I complain about them which was a safety issue. The pads were too large for the rotors as I was told by a reputable repair shop. I asked the sales lady if the truck had low profile tires, because it sort of look like it in the advertised picture which I did not want but I couldn't tell, for sure by the pictures on the Internet site and she dodged my question which in fact it did have low profile tires on the non-standard, oversized 17 inch rims instead of the 14 inch rims, which made the ride extremely rough and scraped on the frame as you made a sharp turn, so, now I have to buy new 14" tires, new wheel rims, and then get an alignment to the tune of more than $1000 because my wife and I both have bad backs and cannot deal with the ride. this truck currently gives. I obviously recommend shopping somewhere else. I would be very surprised if Bell Honda stairs in business if they treat other customers like this. I certainly would upgrade my online sales representative if I were them. Check out other feedback on the discrepancies of this outfit. Their overall rating is certainly not the best. read more

Bought a used vehicle for my daughter 2 weeks ago. I asked about the condition of the brakes, since the wheels did now allow me to see them when I did a walk on the vehicle, and was told they were, according to then182-point inspection, replaced and new. 2 days later, the the brakes began to squeal incredibly and have been consistently getting worse. Clearly, the brakes were not new as stated to me I've called for several days to reach my salesperson, who I am now learning no longer works here. So I called for a manager for the last 4 days now. I am transferred every time to a voicemail, where I leave a message and contact number. I have received zero responses. Fast forward to today, I decided to go into the dealership and speak to a manager in person. I was told to please wait for 10-20 minutes as he was in a meeting. I have now been sitting here for an hour and a half, watching the management and sales associates walk around the lobby smoking a vapes, cracking jokes and laughing to one another, every other word is f%#*ing this or f%#*ing that, all for the lobby to hear. Still not a soul to help me. This is absolutely disgusting and I regret purchasing my vehicle from here. read more

Last week I was taken advantage of in the sales department by Alex. I took my brand new HRV in for a second servicing since I purchased it earlier this year. Somehow, Alex recommended that I change out all four tires on my brand new vehicle because I mentioned to him that I was going on a road trip this weekend. My vehicle has 15,000 miles. I spoke to Iris a sales manager, who was not able to provide any resolution. All she did was shut me down and disregard the fact that I was taken advantage of. Since I spoke to her, I've been trying to contact anybody in leadership at the dealership and that is nearly impossible. Everyone I have spoken to over the course of the last few days lacks professionalism and work ethic. Everyone except for one gentleman by the name of Michael. I will never take my car back to this Honda dealership and when it it's time to trade it in in two years, I will not be going back here. Every bad review that you read on this dealership holds some truth based off of my experience. read more

What a rip off took it in for an oil change. They told me they charge 200.00 to put freeon in so my friend bought the parts and when he went to put the freeon in it was full what a waste of money. I'm sure glad I did not pay them 200.00 for that service. I was warned that the dealer tries to sell you stuff that you do not need. read more

Update!!!!! I took my car to another dealer for a second opinion my AC has been fixed and I didn't have to pay the $1800 Bell Honda was trying to con me for.. Now I have ice cold AC Please if you were not satisfied with the diagnosis of your vehicle at this location do yourself a favor and get a second opinion you could be out of $1800 just like I would have been if I believed their claims. This dealer should be shut down if I were Honda I would investigate this franchise for fraudulent claims. I'm absolutely disgusted with Bell Honda service center. After reading some reviews I noticed a trend last week I was there because my Honda Civic stopped blowing cold air at only 39,000 miles. this was the original dealership that I purchased at. The service center Bell Honda. told me that it was the condenser (covered by Honda warranty) and the evaporator (not covered by Honda warranty) (was leaking ) I was told the reason for the supposed evaporator leaking was due to the age of the vehicle absolutely insane! Also just had the opportunity to read another review here on yelp with the same diagnosis what a coincidence. I'm starting to believe that this is absolutely a scam. I also called a third-party repair shop that only deals with Japanese cars and they told me that it was not common for the evaporators to be leaking and that it would be very difficult to diagnose since the evaporators are behind the dashboard. I feel that Bell Honda Service center isn't doing their due diligence. Also I'm sitting here wondering why I was quoted $1840 ... When the other Yelp reviewer was quoted $1350 For the same diagnosis be aware!!!! I have also opened a case with Honda America Corporation. read more

Bell Honda - Car Dealers Near Me - Phoenix, Arizona

Joshua was our salesperson, nice enough guy but the 2020 Mazda CX-5 we purchased in August 2022 ($28,000 61K miles) was full of bond-o and chip paint that covered up extensive body damage several washings later. This car supposedly had 1 owner from Texas and a clean Carfax - this SUV looks as if it was in a weather disaster because there are dents & dings where there shouldn't be on a car that was only 1.5 yrs when we purchased it. A) We do not work or travel up and down 10 or 17. B) We have only put approx. 5K miles on it in a year. C) This damaged revealed itself over this past year D) Bring a magnifying glass with you because you never know what they are hiding. read more

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This place is a rip off. They overcharge for all parts. And they lied to me on the phone about replacing a mirror. Then they have the nerve to say it's my fault. Yeah, I do blame my self for going here. Do not make my mistake, do NOT go here! Update: And now it turns out 1 piece of the mirror was for the wrong side. DO NOT GO HERE! read more

I recently made a trade for a Mercedes Benz sedan at this dealership on Monday 07/15/2024, giving up my Mercedes Benz SUV. During the transaction, I noticed that the main drive belt in the sedan was in bad shape. When I brought this to the dealership, they refused to replace it, citing that they were already taking a loss on the car. Despite their stance, I got the car home and called a mobile mechanic to replace the belt. The mechanic informed me that the dealership should have caught and replaced the belt during their inspection, as a broken belt could have led to engine damage, cost of the belt and labor done by myself was 450 plus taxes. I would never buy any other car from this dealership nor any 2nd hand car. BUYER BEWARE gets an independent inspection done do not trust this dealerships shop. read more

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Buyer BEWARE Purchasing the car was easy. It's the follow through that these folks don't have down quite yet. I had an issue with my new car's registration. I called and left messages repeatedly but no one returned my phone calls or messages that I left. I finally got so irritated that I asked to speak to a manager. I dealt with a particularly snarky lady who transferred me to someone's voicemail after I specifically asked that she not do that. If this wasn't bad enough, when I tried calling back the dealership my calls were repeatedly put straight through to that person's voicemail without ever being answered again. I have filed a complaint with Honda corporate and hope to hear back from somebody sometime soon. This was an issue that could've been easily remedied as it was when a manager finally took my phone call. I will never recommend this dealership to anyone ever again. I bought two cars from these people in the course of about three weeks. I'm absolutely amazed that they would treat a loyal customer so poorly. read more

Bought 2022 Honda Civic from Bell Honda. Five days after purchasing the vehicle my headlight system warning light came on. Took it back and they said the cause was a battery, made me go through hoops to get a new one. Next (first maintenance) appointmenthad the same code. They then said the cause was a damaged headlight. No crash no damages since. I recommend having an independent mechanic look before purchasing. They got me don't let them get you. Or take your business elsewhere. Plenty of other Honda dealerships in the Valley. read more

Bell Honda - Car Dealers Near Me - Phoenix, Arizona

Terrible. There are so many other dealerships to go to. Please pass on this one or at least put it at the bottom of your list. Manager Luis Becerra. Unfriendly and downright rude. Had a deal that would take one extra day so I could consolidate funds for cash offer. I was told if I didn't make the deal on the spot the car would be $700 more tomorrow. What a joke! Who does that? I left and won't be going back. Way to close the deal guys!! Money out the door!! As you can see they have terrible reviews on yelp. If you are looking for a Honda go to Right Honda instead. Or even better go to Right Toyota for a car. Those guys are awesome!! Only reason I did not buy there was because of a lack of used car inventory. Gave this dealership 1 star because their sales rep was really nice. Hope he finds a better place to work. read more

DO NOT GO HERE!!! This place is a total scam!!! I recently spent over $1,300 to have my right motor Mount fixed and a valve adjustment. Immediately after the car was "finished" it was looked at by another mechanic so that he could do some additional work. He text me to let me know that "whoever did the valve adjustment and motor Mount, did a terrible job" I then contacted Honda with the text messages that were sen to t me and their response was "we're so sorry. We're very embarrassed" they asked if I could bring it back in so they could fix it and I told them absolutely not. I don't feel comfortable coming back to a place that couldn't even put the bolts back on. Their service manager JUSTIN TRAN neglected to call me back twice and when I finally got a hold of him they best he could do was a "free oil change" seriously this place is awful. I will never come back read more

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WARNING ! 5 months into me owning this car I got from bell Honda I have so far changed a new transmission, new battery , and a new alternator do not come to this dealership! read more

***AVOID***AVOID***AVOID***AVOID*** ***SCAM***SCAM***SCAM***SCAM*** Scammers, not trustworthy! They tried to pull a sneaky applications that I did not approve of until I had my assistant back home and the financial company I had my pre-approval with, confirm on the back end. After further review, both said this dealership tried to put the vehicle under my personal instead of under my business as we discussed MULTIPLE times. The whole time the "sales manager" kept trying to force me to leave a false 5 Star review on Google/Yelp to trick people into coming to this location, And I kept telling him "NO". After the third attempt of him trying to force me, he just gave up. The financial company I have my pre-approval with stated that they are supposed to put it under my business name/account and he isn't sure why they are trying to run a whole new application under your personal: "..something doesn't seem right". What makes its more suspicious, their financial guy even confirmed that his team tried putting to put it under my personal (as I told them NOT to do multiple). He could not even hold eye contact after this, you can tell he felt embarrassed by his team. I went back to the sales floor before my departure to address the matter, and go figure, no one was around. As the title says, ** SCAM artists. Avoid ** read more

They scheduled me an appointment to test drive a car that was not even at the location. I walked over a mile and a half in 110 degrees heat. Once I arrived I found out I had been lied to. Not only that then they tried to put me in a parking lot full of used cars none of which were even Honda's. read more

Bell Honda - Car Dealers Near Me - Phoenix, Arizona

Please never take you vehicle to get serviced here. I had gotten a new alternator and had to go back twice because I was left on the side of the road due to it being installed incorrectly by "certified" Honda technicians. When we went back our second time to get it fixed they scared my girlfriend into thinking the car was going to catch fire and to replace a part worth a total of $1,700 and the tech couldn't even give me a clear explanation of the part that was being replaced. Don't make the same mistake we made and go to a trusted mechanic. The only reason this place is still open is because of their shady service department. And I don't want no bs response from an automated system. Just let my review sit there and simmer for others to not go. DO NOT COME HERE SCAM SCAM SCAM read more

I found contrary to some comments. Faith is very capable and a good representative! My skid plate was not put on correctly and ended ip being ruined. Took care of it no charge. Great oil change prices can't be beat. Sometimes things aren't what we expect but if a company cares, they work it out in the end. read more

The experience at this dealerships service center is something from a nightmare. Long story short: You'll be con'd by Steven with the pricing, they will fix the cars issue after many attempts, cause another & act as if they didn't, then "fix" the issue they caused as if it's a generosity to you & waste your money/time. AVOID BRINGING YOUR CAR HERE FOR ANY WORK. And if Christian AKA Chris is your technician, good luck! The service manager "Gwen" can never be reached you'll be given a run around by "Justin" some kind of manager below Gwen. Promised a partial refund for the issue with Steven and not given it. They don't even properly reassemble the car back with all its screws and bolts without an additional trip back up there even once they had the car for a week on what was supposed to be an 8 hour job you paid $2300 for. There's nothing offered for the inconveniences besides a "sorry". read more

Bell Honda - Missing screws after disassembling the car and wasn't put back in once work was completed. - Car Dealers Near Me - Phoenix, Arizona

I took my 2012 Honda CRV in for repair. The actual repair was done OK. The problem is they charged an additional 3% for paying with a credit card. At the time I missed this additional charge. This is the first time I noticed that a surcharge was added to my bill. I have been using them since I purchased the car in 2012 and never remember seeing this charge before and was not told about it when I paid. At this point I question whether I will continue using their service. So beware of this 3% add on to your credit card bill. read more

I've been looking for weeks for a particular 2023 Civic Sedan. Other dealers were quoting me 6,000 to 8,000 over sticker. From the moment I checked the boxes on Bell Honda's webpage I had nothing but a good experience. I immediately got a quote back from them that was quite realistic. Within minutes Toni from internet sales called me to say the car was in transit and would be here within days and she would hold it for me if I were truly interested. The car was expected on 1/20/23 but came in on 1/17/23. I got a call the afternoon of 1/17/23 telling me the car had been prepped and was actually ready to sell. We set up an appointment for 4:30 on 1/18/23. I went into the dealer expecting the old bait and switch routine telling me the price had been misquoted. I was greeted by Edwin Ortiz who was expecting me. He showed me the car and explained the controls and features in great detail. After a test drive Edwin brought in Brett the Sales Manager. I'm being a jerk because I'm expecting to be quoted a higher price or told the pricing was wrong. The first words from Brett were "What do we have to do to sell you this car today?" I told him I thought their price was fair but I was still debating if I really needed a second car. He asked what I thought was fair to get me to in the vehicle. I told him and the deal was made. Then came the dreaded trip to the finance office. I was expecting a hard sell from A J for various add ons like GAP insurance. He explained them to me. I said no and there was no high pressure. Our deal had been made at 7.9% financing. Unknown to me, the whole time we're doing paperwork he's shopping rates and as we're finishing up he told me I had been accepted at 4.9% financing which made the deal even sweeter. One thing I didn't mention is the fact that I live in East Mesa and am 47 miles from this dealer. I had to drive to a dealer that far away to get anyone who would actually talk realistic pricing. And since I wasn't selling my current truck Edwin drove it to my home and took a Lyft back to the dealer at their expense. In the 12-13 car buying experiences I've had in my life this one ranks in the top 2 or 3. I would like to thank Toni, Jeremy, Edwin, Brett and A J for what i felt was an honest and ethical deal. All were a pleasure to deal with. read more

Lol. I rated this place one star, then updated my review and rated them three stars. Now I am updating again, and I am rated them again a one star business. They won't stop calling me. The day I showed up in person, I told them I was not interested in the models that they were showing me. A couple of days later they would follow up call me (which was expected), and I would tell them that I was still looking for a vehicle and if I was interested in one of theirs, I would let them know. And they would keep going on because it took me a solid two weeks to find a vehicle. So then I told him I was no longer interested and please stop calling me. And for a couple of weeks they did. But now they're calling again, repeatedly. So I have called and left voice messages for three sales people, as well as their customer service department, as well as at the front desk. It's sort of comical and sort of sad. read more

Bell Honda - This says EVERYTHING you need to know about the place. Great first impression. - Car Dealers Near Me - Phoenix, Arizona

Yea it's a no for me. One of the managers (Trish to be exact) was so rude for no reason. No negative comments were said and she still decided to have an attitude. She allowed her workers to steal out of the car and when asked about it (in a civil manner) she proceeded to say "nothing i can do" and "get off my property". If you do come, i suggest taking everything out of the car and make sure the con artist ,TRISH, isn't working. I have a feeling this isn't the first time this has happened. read more

My wife and I bought a used BMW yesterday at Bell Honda. We had a wonderful experience from start to finish!! This is the place to go to buy a new or used vehicle. Ask for AJ, he did an amazing job for us. read more

if i could give a 0 or even -10 stars i would. Where do i start, well never been the type to ever write anything about a place even having issues but this experience was bad since the day i signed papers. Do not buy from here i do not recommend one bit. Bought a used car from here, from the moment before signing i stated there was some issues i didn't like on the vehicle i was told what would make me feel better to continue on the deal i said and stated an inspection, new clutch & to be addressed of the issues and corrected if it did before anything, was told by the GM that i will be fixed & well as i stated that only way i'll go through the deal is if issues on the vehicle were fixed because i had a 1yr of daughter and didn't want to be stranded on the side of the road. waited a week & a half to get my vehicle back after being told 3 times certain day it would be done & wasn't. Finally after a week and a half finally got the vehicle back to enjoy but not even an HOUR later it left me stranded on the road. Was towed back the following morning then " fixed " stated to Wade ( Used Car Manager) vehicle needed an alignment as well after driving it home a week later. once i got it back & a day later it had starting issues, then once we had a scheduled day for i to bring the vehicle back for the starting issue vehicle left me stranded for the THIRD time with my whole family & daughter on the side of the road for 4 hours i stated to Ray my salesman & Wade vehicle was leaking oil as well & still no inspection sheet or alignment. Rodrigo told me when i was stranded with my daughter and family that they can get me a uber home and payed for, never got the uber. once it was towed, two days later vehicle was " fixed " again as i was told. Keep in mind whole time these issues were happening. I have asked if inspection was done and if the leak was fixed as well as the alignment. i was told the leak was fixed or being fixed when i came in the day after when vehicle was towed. Missed work, as well my sister to keep having me come in with all these issues. Went home after two days it was left to get fixed, then the night of picking up my vehicle for the third time i saw on my driveway that the leak wasn't fixed or alignment wasn't corrected. I have worked at dealerships in my experience for years to know the business a bit, i have been very patient as i know how it's like both service & sales wise but being lied to, not being contacted back. constantly myself calling over 10 times , being hung up on having the Gm being rude towards me after picking up my vehicle & stating my issues & frustration, just isn't the " Everyday we strive for excellence, customers come first " way. so overall and at the end called back couple more times and Wade never contacted me back as i tried plenty of times but was told he was " busy " each time and problems never resolved. have each phone call, messages , voicemail recorded. but WORST dealership, worst customer service, worst experience in buying a car had better buying on in a third party, and if you like being lied to and being ignored then this is the place to go. Very Disappointing & unprofessional read more

Bell Honda - oil leak left in driveway / garage - Car Dealers Near Me - Phoenix, Arizona

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These folks treat you like family, I had the best service from Isaac and Anthony, they fixed my car beautifully, thank you Honda for an awesome Honda family. It beats all other vehicles, hands-down. ***** 5 STAR EXCELLENCE ***** this is why I'm a Honda Addict, QUALITY FAMILY SERVICE, YOU CANT GO WRONG read more

This review is for the auto repair shop. A few weeks ago I had one of those 'Murphy's Law' days. In my mile long to do list I had an open item to take a family member's car here for a small repair while my family member was in the hospital. When things were very close to go wrong, Brandon stepped in and saved the day. He helped me get what I needed done, and treated me with the utmost respect and empathy. He helped me feel I got something accomplished in an otherwise 'cwappy' day. After a long workday and almost at the end of his shift Brandon showed he really cared for a customer. This is the type of behavior that earns businesses lifelong loyalty from customers. Thanks Brandon! read more

Discuss OTD price online. They stated talked to manager and said can make the deal. Drove 40 plus minutes and can't honor the deal. Wasted almost 2 hrs of driving to and from read more

Why does a 2012 Honda Accord, with under 80k miles, need to have the ABS break module, power steering leak fixed, a timing belt replaced, bushing replaced and a side mount-estimated to cost $5,000?? I WILL NEVER BUY HONDA AGAIN! DON'T BUY HONDA! LEMON! read more

DONT buy a car from this place, they don't take care of the cars they receive from trade in, ESPECIALLY if your a first time car buyer, if your a young person who's not sure how the car business runs, these people will say anything they can to get you into a car, I put 500$ down on a Chevy Malibu had the car for a couple of nights return the car and they weren't interested if return my money on a loan that never got approved by the bank that I was financing with read more

Bell Honda - The receipt from bell Honda on 02-15-24 - Car Dealers Near Me - Phoenix, Arizona

absolutely do not step foot on this dealership unless you would like to donate your hard earned money to the "bell honda employee commission fund." last week i started shopping for my first car and bell honda was the first place i went to. i've been looking for a 2025 civic and after test driving the vehicle when then sat down to discuss numbers. the greedy slimeball of a sales manager "Walid" show me the first quote which was $34,000+ for a car that's 26,250 msrp. i then proceeded to call him on his bullshit, as the quote on the paper showed FOUR THOUSAND DOLLARS in dealer add ons. i first asked him if they could be removed or if i could shop another civic that didn't already have the add-ons applied to the vehicle. his response was "no and they're already on all of our civics" but then i kept pushing the issue he then magically was somehow able to drop the $4000 worth of add-ons to $499. this scumbag tried to get an 800% price mark-up just on that fee alone. long story short the OTD offer was not good enough to secure my business and i ended up leaving to go hear offers from other dealerships. after going to three other honda dealerships, all three of them gave me a first OTD offer of $30,200 to $30,600 without trying to pull something over on me as a young first time car buyer, such as trying to scam me with what was essentially $3500 dollars of bullshit fees going straight into the dealership's wallet. and the icing on the cake as that the sales manager walid said to me through text message, word for word - verbatim; "you know i do want to earn your business and i do care about you getting a good deal." yea, he cares so much about his customers getting a good deal that he tries to sell them $4000 vehicle add-on packages that every other dealership offer to me at around $500 (for all the same add-ons) i beg and plead with anyone reading this review, please for the love of everything that is holy and right in this world. DO NOT step foot on this lot. especially if you're uninformed or bad at standing your ground and saying no, this man will do everything in his power to sell you a car at a price that puts the most profit into his pockets. as i said before every other dealership i've talked to has been nowhere near as greedy and underhanded as bell honda. do not waste your time, energy or money coming to this joke a dealership. read more

Make sure to check the online price before you buy at the dealership. They tried to sell us a car for $7,000 more than the price listed online. When we questioned this discrepancy, they stated that "they make their money from people who don't research online." read more