This is the CUTEST second hand store in downtown Spokane…read more It FEELS like a nice boutique unlike many other second hand stores - the store is organized, clean, well presented, and all the clothing is tagged with hand written tags. The clothing quality is great and the prices feel like you are also getting a steal. Love to support small second hand businesses :) They have a loyalty program too. Final sale for everything.

Great finds, great prices, great atmosphere! Love how open the store is, it feels very welcoming :)read more

My friend had made an appointment here for a wedding dress, after a full day of lovely experiences…read moreat other bridal shops in town Bridal Collections left a distinctly bad taste in our mouths. We had a 3PM appointment which began with a long wait to even be seen. Her stylist looked at photos of my friend's top contenders and told us "Yes, we should be able to find you something." One of the greatest parts of our dress shopping experience at other shops was when our stylist had intimate knowledge of their inventory and their ability to pull dresses that matched my friend's taste. So when the stylist went from asking for pictures to turning us loose in the store, we were taken aback. For $50 we were asked to look through their inventory and waste our appointment time. From here the stylist spent the rest of the appointment balancing between nonchalance and complete indifference. Having my friend remove gowns from their plastic covers and replacing them. After a painful hour and a half my friend did find a dress she was interested in, but after the experience she didn't want to purchase a $2k dress from somewhere she felt unwelcome.

Unfortunately did not have a great experience here while shopping for my sister's wedding dress…read morerecently. This was our first stop of three appointments and it started off great. Our stylist (whose name we were never told) was attentive and excited to help my sister find the perfect dress. She is getting married in Vegas, so was looking for a super fun, and potentially short dress. They didn't seem to have many short dresses, which was understandable and we were willing to have one heavily altered if need be. The stylist did pull a few short dresses (all the ones they had in stock her size, I think) and a few long ones that didn't make much sense, but also encouraged my mom and I to look around. I found a great short dress, but it wasn't her size. Only then did the stylist inform us that they are under new management, and couldn't order ANY dresses. This seems like something that you would have lead the appointment with, especially if you're encouraging guests to shop around without telling them where the proper size areas are. Overall, she pulled some nice dresses, but many of them were just way too matronly for the occasion while others were very casual and didn't suit my sister's style at all. The stylist didn't seem open to feedback, and when it started to become clear that we probably weren't going to be buying a dress from her that day, she eventually just walked over to talk to the receptionist and left us while my sister was still in her last dress. Overall, would not recommend the inventory or staff at Bridal Collections. I hope they can get things figured out, but a little humility goes a long way, and we didn't love having our time wasted.

Great customer service and convenient curbside pick up. Wish others didn't park in the curbside…read morepick up area. It delays the process for others. Order pick up has a convenient dressing room to try on items and return them on the spot it they don't work for you. Hannah at the Estée Lauder counter is so attentive to my needs and picked the right color for my foundation. She lets me know when favorite products are on sale.

I've called this location 5 times looking to see if they carry a product I was looking for and each…read moretime I was transferred to either the skincare department or the cosmetics department and then the hair and skin department, just to then be hung up on each and every single time. I had to call a 6th time and say that I've been transferred to said departments and was hung up on for them to finally successfully transfer me and be able to talk to someone and find said product. As someone who works in customer service as well I find this behavior very frustrating and unprofessional. I will no longer shop at this location!

There is no Jos. A. Bank at 706 W Main in Spokane. I drove all the way downtown just to find out…read morethe hard way only to find a totally different clothing store. Please remove your listings if they no longer exist.

Really nice place, high quality accoutrements, salespeople are pretty mellow..... not a lot of…read morestuff for short fat guys but that's kinda my fault isn't it? The fat part, not the short part. That's my grandfather's fault; man was a jockey.

I was having the hardest time finding a place to get my wedding dress altered, as most other places…read morewere booked out for the weekend of my wedding. I found this business and I was able to get an appointment very easily through their website. The staff were very sweet and asked me lots of questions throughout the first appointment. They were very clear with what they would be doing to the dress and went through exactly what I was paying for. I picked my dress up today and it was perfect! Exactly as I wanted. The lovely ladies even gave me some tips on how to button the back of the dress up without ripping any of the fabric. Wonderful service and very professional and personable. Thank you so much!

Poor quality of work for WAY too much. When I got the bill, I was shocked to see how much they…read morecharged to clean my suit. It turns out the suit was not cleaned, the sleeve were still dirty. I am very disappointed in the results

They were very helpful and personable in finding the right fit also helped me with the tie and the…read moresuspenders

Walked in close to close and they had everything situated for us within minutes! Great on hand…read moreselection of purchase, made my fiance feel like a million bucks and I'd be happy to recommend!!

Beacon cleaners on South hill is terrible and I won't ever use them again. I dropped of my son's…read morewinter coat and got a receipt showing balance at pick up was $22.38, went to pick up and was told balance was 31.57. I showed my receipt and was told she didn't charge you for the hood. I don't know why she didnt. So I asked how can you charge for the hood, she said it's detachable. I asked how much and she said we usually charge $6.00 but she charged $7.99, not sure why. I paid and when I got home noticed the receipt said "baseball cap". I won't drive alk the way back for $8.00 but I will also never go there again!

Do NOT go there if you expect to be measured for any clothing alterations as they do not do any…read moremeasuring.

Maryanne was able to repair the zipper on my husbands work jacket! He is so leased to have a work…read morejacket with a good zipper again!

Great job, just very expensive. More than I am used to paying in Phoenix,AZ! Location is in close…read moreproximity to where we live but difficult to find if you don't know the area!

I dropped off a bridesmaid dress and two dress shirts to be cleaned. I received them back promptly…read moreand they were nice and clean!

Worst service and I provided many chances…read more I asked for a large coffee stain ring to be removed from a Couch cover. It was returned in exactly the same condition although I was told that they had special stain removers that they could use when they laundered it. (see picture) It was in their care for 10 days. I got at home and noticed the stain, I went back to the grande ave store and they told me to go to their NW blvd location and talk to them about them trying again. I told him I don't have time to drive to another one of their locations because I work full-time. Finally I decided to try to wash it myself with a stain remover and washed on cold. It came fully out. When I advised them I would like a refund, the Customer Service person told me she didn't have the authority and that she would have her manager call me. I had to call six additional and never received a call. Finally on the seventh call I was told I could have an in-store credit but I could not have cash back. They rationalized this by saying they aren't allowed to use the same cleaning supplies we can at home. I've worked in all kinds of Customer Service, and this was one of the worst I've ever experienced. I now have a credit to use but I don't trust them. i am not usually one up write bad reviews as I'd rather resolve 1:1. However the amount of time I wasted and the lack of concern really got to me. I don't know if the picture will show the big stain well....it is how they returned it to me. Thankfully I got the stain out on my own.

This location is so convenient and the staff are very friendly. Clothes come back looking fresh.read more

Danielle was the sweetest and made my first dry cleaning experience amazing! Also, great price for…read moremy 5 items. So helpful with my baby as well! :)