The amazing attention to detail, the assurance that every question was answered and that work was…read moredone within budget and pre-work proposal as well as keeping appointments scheduled and timely and working around our schedules. All of these things made our experience one that we highly recommend.

The sales rep didn't show to our appointment today. If they don't show up to appointments and don't…read morecall ahead stating they will be late, and don't apologize for doing so- I need to move on. Go somewhere else unless you want to manage someone else's company. I personally don't have time for that.

I hired CM kitchen and Baths to refresh my 15 year old kitchen. The finished product is exactly…read morewhat I had imagined. It's still my kitchen but a more grownup version. I especially liked the large, matte white, subway tile he suggested for the backsplash, and the decorative tile that was chosen for behind the sink really added a nice touch to the finished product. Chad did great work, and meticulously cleaned up his project space when he was done each day. I wouldn't hesitate to contact him again for any additional projects.

From the owner: Fast and friendly quotes, clean job site, respectful and kind professionals. read more

Kelly was great when we placed out order. Very professional and organized. Thank you Kelly.read more

Tom and crew were outstanding from start to finish! No complaints only praise. We couldn't be…read morehappier.

Great company to work with. My cabinets were great quality for the cost. Loved how my kitchen…read moreturned out!

From the owner: kitchen cabinets, custom cabinets, stock cabinets, semi custom cabinets, bathroom cabinets,…read morebathroom vanity cabinet, kitchen remodel, kitchen remodeling.

I have spent thousands and thousands of dollars redoing my bathrooms and foyer and was told the…read morewrong caulk color by the Store associate and went to return it for a different color and they refuse to take it back. Great customer service. That's why your parking lot stays empty.

Buyer Beware - RUN! While they have a nice assortment of tile, their operation is the toilet…read more Moved to N. Maryland from FL recently, purchased with a FL sales agent - who was great. Waiting for the order to be delivered to Timonium store. 2+ weeks no call from store on its arrival or to pick it up. Only when I called the FL store for an update was I told that the Timonium store received the tile, partial order broken and had to be replaced; fine. But guess what, the Timonium store 'forgot' to place the order for the replacement. If I didn't call, how long before it would have been placed? They are only about the sale and let poor customer service continued to erode any loyalty. Ive seen this at other stores, and the number of negative reviews that continue to be posted here and Google, they are just getting by. Their Corporate Leadership should read through these and get off their a$$ and improve before they go out of business #Boycott.

I do not write negative comments often, but this was required…read more We had three tasks done for us by Premiere. We had carpet installed in our bedrooms. We had a fake wood floor installed in our living room and hallways. We also had vinyl floor tiles installed which required grout. The carpet was high quality and there was a great deal of options. It was installed without problem. For the vinyl flooring the product was also great. However, there were problems with the install. Initially, upon letting Premiere know the problems, they were able to get the crew back to finish and fix the job. On their second trip they did install a different piece of molding that did not match the rest of the molding. At this point I was really tired of dealing with the company and voicing my complaints. So I let it go. Then, several months later, there were growing, noticeable gaps Between the boards that made up the flooring. Some were large enough to allow me to place a coin in the gap. On three occasions I went to Premiere to voice concern and twice sent pictures of the gaps with coins inserted. No action occurred. Concerning the tile that was placed in the bathroom, laundry room, dining room and kitchen, once again--great product, great sales staff, price and selection. But bad install and after sales service. My wife had told me on two occasions that it looked like the grout was coming loose. I disagreed. Then several months later there were some noticeable gaps where grout had come out. The floors were never professionally cleaned or had any harsh chemicals applied. The floor was cleaned mostly with either Swiffer wet wipes or mopped with warm water that had a capful of Clorox in it. We hired Stanley Steamer to clean the tiles. When they arrived, they refused to do the job citing their worry about financial liability. They claimed that the grout did look weak, like it was not installed correctly, that the gaps were noticeable and that they felt their process would cause more of the grout to come up. They advised us to get the grout looked at and redone if needed. They felt it should not look like it did after 5 months following install. I sent pictures and text to premiere explaining this problem but did not get a reply. The bottom line is that Premiere has a wide selection of great products, competitively priced, with a pleasant sales staff. But that does not matter if the great product may or may not be installed well and there's problems with getting problems fixed afterwards.

From the owner: We have an amazing showroom (over 10,000 sq. ft) Displaying…read moreKitchens, Windows, Doors, Lighting, Plumbing, Flooring, and accessories. We have Sales Consultants that are most knowledgeable in their fields. They walk you through selections when buying a new home or offer suggestions on updating your existing home.

To Whom It May Concern: Whenever I need repairs or a remodel…read moreon my house I always call Bill Bilbrey. His company has done several jobs for me in the past 10 years, both large and small. They have completed new construction (a garage) and remodeling (my bathroom) for me as well as a number of repairs. Their work is always of excellent quality and they use quality materials. My favorite part is how they clean up after themselves! Everyone is considerate of the homeowner and their concerns throughout the process of completing the job. When I have wanted repurpose materials from a job, Bill's group has patiently honored my request and helped me move the materials to another location for my convenience. Whenever I have had a concern or question, Bill answers promptly and addresses the concern quickly. Unlike other contractors, he has never told me what I have to accept on a job or how much I would be willing to pay. Another contractor did that and they lost my business for life. Bill has always answered my questions patiently and thoroughly and gives service of the highest quality. He makes sure the customer is satisfied before the last check is written. I first met Bill when I was doing an internship in Occupational Therapy and I can attest that Bill treats everyone with the same courtesy no matter what their physical challenges may be. It is his personal touch that sets his company above the rest and I recommend his company to everyone that needs contractor services. No job is too big or small and each job receives the same consideration. You will not regret putting your home's needs into Bill Bilbrey's hands. Phyllis

Had an employee come out to do an estimate. Person did not enter attic to ascertain total scope of…read morerepair needed. The estimator claimed fear of heights as well as wearing a long skirt. Was told I would be sent an estimate the following week instead of having one put together while at my location. Two weeks later and still no estimate or contact. Time to find a company to actually look at the repair and give me a quote. This is not the company for that.

Hubby and I visited At Home one Saturday afternoon to check out ideas for redoing our…read morelibrary/study. We had visited when the space was previously a KMart and were immediately impressed with how much more upscale and neat it looked since it was renovated by At Home. Even the parking lot and bathrooms were completely redone. The store itself was well organized, had decent prices and interesting products. Hubby and I found a brown leather chair we are keeping in mind for our study. I'd definitely go back, especially if we had a few more rooms to redecorate.

I returned 2 small boxes of ornaments today. I had the receipt. The cashier showed me a hand…read morewritten note that was taped to the card reader. it said anyone returning anything after December 24,2025 will only receive a 1/2 price refund! WHAT? Did I say I had my receipt?! They have a new policy about returns but didn't bother to tell their customers. Needless to say that the At Home store has lost my business. I'll never buy anything from them again.