The name doesn't really match this business. This is a really nice furniture store. We have visited…read moreit numerous times and allays feel the same - we love what we bought and enjoy the experience. Friendly knowledgable staff that don't climb all over you like many other furniture stores. Now, given that, this is a store with fine quality and in some cases artistic pieces - the prices reflect that. These people know fine furniture and know how to assist. I recommend it for those seeking fine furniture.

About 8 years ago we bought a sofa, ottoman, and Mission Chair. All were the Stickley brand…read more Earlier this year, we went back to update a room. We purchased a large loveseat, a recliner with ottoman, and have another recliner with ottoman on order. All are the Stressless brand. We have been pleased with all aspects of the operation. That's the salespeople, the products, and the delivery people. The owners and salespeople must be going crazy with the long lead times for the furniture. It's not just them. Our local Amish furniture store has a sign at the entrance letting people know delivery time will be 6 months plus.

People of Springfield. You don't know the wonders you possess. Gaier's Furniture is absolutely…read moreinsane. There's so much to see. Everything is one of a kind. Furniture, lighting, upholstery, window treatments, rugs... Room after room, the mind boggles. Bob Gaier is the owner. He's a fascinating person to talk to. I really can't explain it. His taste, his knowledge, his passion for interior design, it's breathtaking. You really should do yourself a favor and experience the pleasure of buying a piece of heirloom quality furniture from this genius. I know the flea markets on the highway are a big draw but Gaier's will transport you to another world. Call the number to set up an appointment or look for the open sign in the front window. Hours vary. The best anywhere, five stars.

Gaier's is Springfield's best-kept secrets when it comes to the ultimate in fine furnishings and…read moredecorating expertise. Their inventory of unique furniture, collectibles, drapery and upholstery fabrics has to be seen to be believed. The owner, Bob Gaier, has made this hometown business his life's passion and you could spend an entire day listening to the stories behind many of the items there...a silk chair with Princess Di's crest. child-size furniture that Bob created for the small fry, leather that is hand-tooled and stitched, some antique pieces..I could not begin to describe all I found when I just stopped in there not long ago. This is not your run-of-the-mill furniture stores- it is fine quality craftsmanship items and is priced accordingly. The store is open when the OPEN sign is on and if Bob is out on a job, you will find a note as to when he will be back or how to call him on his cell phone. This is posted at his side door. Well worth working around his hours. Parking at the side of the store.

I have bought numerous pieces of furniture from furniture fair and I loved them all! Great sales…read morestaff and Management! I tried to go back to lazy boy and I just couldn't find what I wanted. so back to furniture fair I went. Also the delivery guys have been great too. Mary and Sarah my dog

Great experience from start to finish !!! Julie my sales consultant was amazing at helping me find…read morethe perfect custom made couch, from what fabric, cushion fillings, and pillow designs, She also knew quite a bit about the beds so I purchased a mattress too, everything about the furniture she helped me pick out was perfect size and beauty with quality at an unbeatable price!! This was my second round getting furniture bc I wanted to upgrade my couch and bed . I chose furniture fair four years ago as well and customer service was superb! Quality for the price, also superb! Now to mention the delivery process.. SMOOTH ! Better than any other company I've dealt with! The delivery men are polite, professional and efficient!!! All three experiences have been enjoyable and truly appreciative of how they do business. This is my place when I think of furniture shopping. .

We got service on our chair the same day!!! James was great and knew just what to do to help…read more Yay!!!

My husband and I just purchased new living room furniture, and we did shop around before making our…read morepurchase at Cedar Hill Furniture. We bought the furniture based on the quality of the product, and, of course the sales price. We also returned to Cedar Hill based on the customer service we received. Alivia Adkins does a great job as she is so helpful, explains all the features of the different brands and styles, and has a friendly and sweet personality. And, she is not pushy which we greatly appreciate! We are extremely impressed!

Location: 40 W. Main Street, Tipp City Ohio…read more Website: https://sugdenfurniture.com Specialty furniture store. See website for hours as well as brand catalogs, including Hooker Furniture and Bernhardt. When you reach the point in your life where you value quality and service; this should be your furniture store. Sugden Furniture carries the best furniture lines and can special order the pieces with your choice of fabrics and finishes. Their prices are competitive as well and I noticed some great finds for floor samples. You will feel good supporting a local store. What will really catch your eye though is the quality. Sofas, chairs, tables, dressers, beds... all top quality and a great variety and the most knowledgeable sales personnel I have ever experienced.

A very service oriented store. Large selection of options in a small store. Family run and very…read morepersonable

Met the owner there and was so helpful!! After shopping around for weeks other places, I wish I…read morecame here first so many options, awesome customer service and best price in town. We love our couch it's withstanding our 5 and 3 year old shenanigans :) we went back for a mattress for our guest room. It's now our first furniture stop instead of the last.

I wish I could give these crooks zero stars. I wouldn't recommend this place to anyone. I'm not…read moresure if it's just a horrible business model or if the owner and his crew are just awful. Regardless, it's a no for me, dawg. Here's the story. My spouse got on their website and found a couch we liked. We bought it. Cool, right? No big deal. This was sometime in March. The delivery was early April because of the pandemic and we understood completely! They said they'd call to set up a delivery time once their manufacturer sent them the couch. The date rolled around and we didn't hear from. We didn't hear from them until we called and they gave us a new delivery date. In May. Okay. Fine. The date rolled around and we didn't hear from them. We called. They told us the couch we ordered was out of stock. Wait, what? You couldn't have told us that when we bought it?? You let us pay for it and didn't even have it?! Crooks. We want our money back and they said no refunds. Ummmm you have to make a sale to refund something. You have our money and that's it. They gave us a June delivery date. Guess what? You notice a pattern going on? The date rolls around. Couch? Nope. Money back? Nope. Can we speak to the owner? Nope- he apparently doesn't speak with customers. WHAT?? What kind of business is this? After they gave us a July delivery date we filed a dispute with our credit card. Within 20 minutes they called us and told us we could pick up our couch by the end of the week. THE END OF THE WEEK! Soooo what's that about? We finally have it and it is a great couch but I'd rather pay double the price than to deal with these loony tunes again. No thanks.

Logan at Miamisburg helped my parents build a custom sofa for their family room. He helped them…read moremake sure multiple times the measurements fit the pic pieces they wanted and helped ensure they got exactly what they wanted. He wasn't pushy, he listened and helped with the entire process. We will definitely be looking for Logan again on our next purchase!

Going out of business and even with the sale prices it was more than Morris and King. We ended up…read morebuying a end table at Morris and love seat at Kings all the same week.

We ordered an Amish Entertainment center January 2021. It was crafted beautifully. However, it…read morewas a very long wait. Delivered September 2021. It came in a month earlier, but either the owner, Jeremy, or his assistant, wasn't satisfied with the finishing. They sent it back for refinishing. Good luck having a large store do that. We love the way the draws close. Very smooth. I'd like to add an additional comment on the dining set, see our previous post. We now use it daily and it cleans beautifully. Just a drop of water on a microfiber cloth. Of great importance, if one of the chairs should be damaged, (very unlikely)you can just order another one. I have seen numerous complaints from customers of large furniture stores, stating that when they wanted a replacement, the item was no longer available. That's a big advantage in ordering custom handmade furniture.

We are very pleased with the quality of the our new kitchen set. However, we are very dissatisfied…read morewith the customer service. When we asked any questions about issues with the order, Jeremy got very defensive and really did not listen. If I would ever need additional furniture, I would seed a different dealer.

I for couch, love seat , and rocking recliner. Love it! Great customer service. It even arrived…read moreearlier than they told us! When they delivered it was right on time. I will highly recommend this place. Thanks for the great service and great prices! Joy Smith Eaton, Oh

I bought a chair and needed to swap it out.. Josh was fantastic in the way he handled it. I was…read morecompletely satisfied with the transaction. my family has bought from Factory Furniture for years :)

We walked in to look at mattresses. Earl was extremely helpful and not pushy at all. The store was…read moreclean and my kids enjoyed the free candy/ice cream area.

Service was great, I can't remember the gentleman name but he was brown skin with glasses and older…read moreguy helped me a lot decided on what I wanted. It was so many options from sectionals, to bed sets to lamps and so much more. There were good prices so much to actually look at I was so surprised.