Best Customer service! Best mattresses! Reasonably priced. I like to lay on all the beds to see…read morewhich is best for me.

Love our new OMF mattress - This is our 4 OMF purchase and we are not going back. Best customer…read moreservice, quality product, extremely comfortable mattresses at an affordable price!

Came in to get a mattress, because my animal had used my old mattress as a bathroom, walking…read morethrough the door I was immediately greeted by Murphy, I told him what my situation and budget was, he listened and he immediately took me to four mattress in my price range of 400 dollars. Didn't try to upsell me or go over my budget. He also had the mattress IN STOCK, which I couldn't find anywhere else. When asking if there was someone to help load the mattress on top of my car, Murphy himself grabbed the mattress, loaded, and tied it down on my roof rack. It was an amazing experience and I will most definitely be back. The mattress has proved to be extremely comfortable as well.

Murphy was so helpful in getting us the most comfortable mattress. It arrived when predicted and…read morethe old mares and box springs were hauled away.

Service was great, I can't remember the gentleman name but he was brown skin with glasses and older…read moreguy helped me a lot decided on what I wanted. It was so many options from sectionals, to bed sets to lamps and so much more. There were good prices so much to actually look at I was so surprised.

We ordered a new table from their Miamisburg location in anticipation of hosting our daughter's…read morebirthday and an open house for when we adopt our other daughter. We bought from them because they had a 10-person table they said was in stock. We received a delivery date indicating they would be delivering 1 TABLE and 10 chairs. The delivery drivers (not anyone from the store) showed up and told my wife the table was back ordered 6 months and they only had the chairs. Meanwhile we have already given away our old table and chairs so now we are left with no where to eat dinner or host our events. 0 out of 5 stars really, but you can't choose that option.

The service was fast, informative, and friendly. The salesman actually listened to our questions…read moreand concerns! I will be buying all of our mattresses from them !

We were pleased with the selection of high end mattresses. We went with the Sterns and Foster…read more After purchasing it they had it delivered within 12 hours(free). The delivery people were very punctual and polite. I would recommend them.

If you want to learn more about what mattresses are made of and what things you need in your new…read moremattress, the Original Mattress Factory is where you want to start. Unlike most mattress stores, this store only sells their own Ohio-made mattresses and no other brands. But after you come here, you might feel like their locally-made mattresses are the best options for you - especially with so much knowledge and friendly employee help. PROS: -So much knowledge to be had here! Despite going to quite a few mattress shops at this point, we learned SO much here that we'd never known before! Since Original Mattress Factory makes all their own mattresses and doesn't sell other brands', it's pretty advantageous for them if they show you how their mattresses are different. The store has SO much knowledge to be had here - to the point that I'd recommend starting here for your mattress shopping - even if you don't plan on buying anything here. They have all the types of foams available in the mattress market as well as how they function in beds. They have cut-open displays of box springs to show how box springs are made and how theirs are different. They have cut-open versions of their mattresses - versus other "large name brands" - on display to show you how they're different. While reading the displays would give you a good bit of information, the true knowledge comes from the employee. -And while I'm at it, that's another "Pro" from shopping here. We were helped by an older, jovial gentleman who seriously knew his shit. He was able to answer every question we had, tell me about various types of foam, explain the pros/cons to each, and gave so much more detail about all of their educational displays. He wasn't pushy though, and when we mentioned their box springs were likely outside of our price range, he said he understood that they may not be for everyone, explained the differences between theirs and others, and said he just wanted us to go into the decision entirely educated. -Store itself is really simple to understand. There's their base line in the various firmnesses, their middle line in the various firmnesses, and the luxury line in the various firmnesses. Each mattress is clearly labeled with one-sided or two-sided and each one is clearly labeled with mattress prices for the various sizes with and without box springs. -Original Mattress Factory easily has the most firm mattress I've ever felt in my life. It was nice to feel such a mattress outside the ordinary. -Easy-to-access store right next to a bunch of food options as well as right next to a Wal-mart. Makes it easy to stop in between other errands or right after lunch. CONS: -Original Mattress Factory doesn't seem to run any sales or specials. The employee told me that the pricing is pretty strongly "What you see is what you will always get". While this means you can't try to "take advantage" of a sale price, it means a lot more leniency with your timeline for shopping too. -They don't offer any type of free delivery. All delivery costs something - whether you buy the base mattress or the best.

Bob was so patient with all the questions we had. He walked us through mattresses of different…read morefirmness ratings, different materials and styles. There was no rush and when we asked for a little time to decide he was respectful and gave us room. There was no pressure to make a purchase. A very good shopping experience. Just for reference last mattress we purchased was over 20 years ago! Alot has changed! Ok 23 days latter and we still do not have our order! The buying experience was great the service, not so much. I am VERY displeased and hope to get our order soon! Not sure how much longer I should wait?

Thank you Brooke for getting the best deal possible!!!!! Very happy with my experience at Sleep…read moreOutfitters!!!!!!!!

Very expensive and they pressure you to higher priced products. Thought delivery was expensive so…read morethey did offer free " today only". Whatever. I hate mattress shopping. And I won't pay these prices.

Went at 7:30 to buy a mattress I've been eyeing online, and I thought I'd make it in time since the…read moreposted hours say they close at 8 PM. I arrive at 7:30, and the store is closed. The holiday hours say nothing about Wednesday, so it is expected they'd be open at their posted hours. I'm extremely frustrated and disappointed. We will be going to a different store in the future.

They reopened one of the stores they closed down, and we were able to purchase stuff that we…read morenormally would purchase from Big Lots at the big lot price

Dana is a kind, hard working and very professional cashier!!…read moreDana did an excellent job helping me, as a kind cashier, on Saturday, October 19, 2024! Happy Customer, Mrs. Eileen Kettering Ohio location

When I switched apartments and needed some new beds and a refrigerator and other things, Dunns'…read moreFurniture was right there with everything that I needed and all I bought from them was clean, in great shape, and totally functional and while I was living in the area, they became and remained my go-to furniture store. They saved me a bunch of money too.

Dunn's furniture has been my go-to for the past 10 years for Beds, Fridges, Air conditioners…read more I have bought a total of four mattresses and 3 box springs all in great condition, clean and recycled. When I bought my very first house it needed a fridge...Bad. The old landlord let his go to hell and Not Only did I find a great Fridge at Dunn's but they delivered! (Up three flights of stairs) AND Hauled the old one away! Its been three years and this fridge still serve me well! Buying New has always been expensive and a hassle but with Dunn's affordable prices and delivery I have been more than pleased. Now I'm looking to downsize my mattress and I already know who I'm going to call! Dunn's Don't Let Me Down!!