I used Bockrath's rug cleaning service for my oriental rugs. They came back almost unrecognizably…read morebright and clean. The colors seemed to glow as if brand new after over thirty years on the floor. Cameron, Brad and Marshall were the pick up and delivery guys for me, and they were so careful with my antique furniture, and measured the rug and my room for perfect placement of things. I highly recommend Bockrath because of this element of their service.

I just had my carpet replaced in three bedrooms and the entire basement, including the stairway…read more When I looked at the samples, I was worried about how the big picture would look. However, Doug Bockrath was very helpful in picking out the samples. Also, I wanted a new area rug for my family area along with a matching round one for under my breakfast table adjacent to my family area. They did not have a round one, but their in-house crew was able to take a second rug just like the one I purchased and cut it into a round and seamed it along the entire edge. It looks amazing! Kudos to their in-house people that did this. They were fantastic. Lastly, their crew that laid the carpet did a great job matching the seams. They were very courteous, cleaned all the mess and took it with them. I was also pleased that they moved my big furniture for me. A big shout out to Art, James and Anthony! Overall, everything was a great experience, and I highly recommend Bockrath Flooring.

I went to HomeGoods today to buy a rolling cart. They only had one white metal card in the size…read morethat I needed. The paint was chipped off on the "feet" of the cart and came off when touching it. Flaked paint was literally on my hands when I touched the wheels. I asked the cashier if she would be able to give me a discount on the rolling cart. I really didn't want to pay the full price of $59.00 for an defective item. She looked at me and said: I will not discount the cart but you are welcome to buy yourself some paint or a white marker to repair it. Ok- so let me summarize. I am paying the full price and then go out to buy sanding paper, paint etc to make the item look like new when it was supposed to be new at purchasing? I always liked HomeGoods but this experience makes me want to go to their competitors now. It has been a long time since I have experienced such poor customer service.

Home Goods (much like the other brands in the TJ Maxx family of stores) is hit or miss with me. But…read moreto be fair that's expected with their always changing inventories. Anytime I move or want to redecorate my living space, Home Goods is my first stop to look for everything from new dishes to wall art to decorative pillows. This Home Goods in particular is usually pretty well stocked with quality home pieces at prices that are hard to beat. Keep in mind that they usually don't restock the same items twice, so if you see something you like you can't assume it will be there the next time you stop in. I've also run into the issue of HG only having one item in stock when I need two (i.e.: a set of matching lamps or pillows). Can't say that's their fault, just something to keep in mind.

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that

This has got to be the noisiest non-rebound bedroom and hall carpet padding and carpet I've ever…read morebought!!! Like walking on packing bubbles!!! Its been several months and its still noisy!!!

I had a very difficult situation and needed to get carpet installed quickly, I was only in town for…read moreshort period of time and needed help fast. This store went above and beyond to help me and I am so grateful for not only their great service, but their understanding of my situation. I would highly recommend this store!

We had carpet and laminate installed in our home. It was done well and we appreciated the pleasant…read moreexperience with the staff. We've never loved how many options we had to choose from and all the samples we got to test. We've never had any issues with installers or with customer care. They are very detailed in communicating what needs to be done. I've never trusted a flooring company more. 10/10 highly recommend!

Ollie's is great! I love this store and the finds you can get there. Never quite know what you will…read morerun into but it's fun looking for them. I love to go there when I just want to run around for the day, never seems like I need anything and BOOM I've spent 100.00 easy again! The cashiers are always very friendly and helpful. The only downside to the store is maybe finding a cart. Yes, the store is a mess but it is an outlet you are not going into a Nordstrom. All in all I can't recommend this place more. Great prices, friendly people, and finding stuff you never knew you needed every single time you go in. I Love it

I have always loved Ollie's biting stopped by there to look for rugs 2 days ago (Miamisburg) and…read morewas shocked! I hadn't been there for several months and the store was nasty. Stuff in the aisles, shelves all. In disarray and the floor was Disgusting!!! I almost walked but I knew I could probably find rugs so I stayed, I didn't even want to lay the rugs down to check them on that floor!! I got my rugs and left without shopping around . Checking out was a whole other experience . One older guy who was struggling and pretty rude at that! Then an older woman came up to help me and the other 8 ppl in line behind me. Ollies u dropped the ball BIG TIME. DO BETTER!

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.